Small Biz Web Design Studio

BACKGROUND

Please describe your company and position.

I am the CEO of Harbor Real Estate

Describe what your company does in a single sentence.

Real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• This real estate site was built to do more than sit online.

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Good value for cost
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a brand-new website from the ground up for our real estate company. Making it simple to use was the main goal, particularly for those looking through listings on their phones. They included IDX to enable speedy and clear property display. Additionally, they create lead forms that deliver questions directly to our mailbox. They provided us with the means to update listings without the requirement for technical expertise.
They shared all the design files and assets at the end and tested everything with us prior to launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was completed by Raz and the team on schedule and according to our plan. Everything we requested was provided precisely as agreed upon, and nothing was unexpected. We haven't had any problems since the launch, and the website functions as we need it to.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was really well managed. They completed everything far ahead of our deadline, and there was clear communication at all times.

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From the beginning, Raz and the team demonstrated genuine expertise, remained completely committed to the project, and maintained a professional and upbeat attitude while keeping things simple, clear, and focused.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

None that i can think of

BACKGROUND

Please describe your company and position.

I am the CEO of stephenson harwood

Describe what your company does in a single sentence.

We’re a law firm focused on helping clients navigate legal challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?
Small Biz Web Design Studio redesigned our law firm’s website

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Small Biz Web Design Studio redesigned our law firm’s website. Raz led the process from start to finish, starting with a deep dive into what we needed the site to do. We worked together on structure, layout, and overall design choices that would make the site more engaging and trustworthy to potential legal clients. They also rebuilt it to be faster, easier to navigate, and mobile-friendly. Key deliverables included:

• clean, professional web design for our law firm
• clear navigation across all practice areas
• fast load time on desktop and mobile
• on-site SEO tailored to legal services
• simple back-end for easy content updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website got great feedback from clients and staff. We saw a noticeable increase in traffic, and more people spent time on the key pages. Lawyer and legal inquiries also increased because the site makes it easier for potential clients to understand what we offer and reach out. The layout feels intuitive, and that’s helped improve the overall experience and how people view the firm online. Raz and the team understood what we were going for

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Raz kept us on schedule, hit deadlines, and gave clear updates. They also understood our feedback and turned our ideas into a successful website.

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their understanding of what law firms need from a website. Raz understands the importance of trust, clarity, and structure.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Globex Logistics Inc

Describe what your company does in a single sentence.

Globex Logistics Inc. provides worldwide logistics, supply chain management, and warehousing services. Its services include air and ocean freight forwarding, trucking, warehousing, and integrated logistics and supply chain management services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• The existing website wasn’t mobile-friendly, was hard to navigate, and didn’t show all their logistics services—so they lost leads and confused customers. They also needed a platform that could grow with them, include real-time shipment tracking, and spotlight their key strengths, like intermodal transport and Toronto-based warehousing

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

created a clean, industry-specific design with visuals like rotating banners of cargo planes, warehouses, and freight trucks. The colors reflected our brand’s reliability (navy blue) and innovation (accent gold). and they built separate pages for air/ocean freight, warehousing, and supply chain management, each featuring explainer videos and downloadable service guides.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic search traffic tripled in four months, especially for terms like "Toronto warehousing solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Small Biz’s project management was excellent. They followed a phased approach with bi-weekly Zoom updates, shared through a platform similar to Trello where we could track progress. Despite the tight deadline to relaunch before the busy holiday shipping season, they delivered on time by focusing on key milestones

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their industry expertise was impressive. Unlike other agencies, they took the time to learn about our logistics by touring our Mississauga warehouse to photograph assets and understand how we operate.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

None that we could think of

BACKGROUND

Please describe your company and position.

I am the CEO of GLT

Describe what your company does in a single sentence.

We are industry leaders in trailer manufacturing. We don’t just manufacture trailers, we service, maintain, and stand by our products throughout their operational life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• We needed product galleries that showed the details of our engineering, like hydraulic systems in side tippers or moving floor mechanisms & mobile responsiveness was essential, as 40% of our clients accessed the site on tablets or phones during trade shows and onsite visits then also portal for maintenance inquiries to reduce email exchanges.

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a tough, industrial look with interactive features, like hover-over tooltips showing trailer specs (e.g., payload capacities for PBS combinations) and also focused on making the site easy to use on tablets for clients reviewing specs on factory floors. They Added a secure login for clients to submit service requests and upload photos for damage assessments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A mining company was so impressed with the detail in our side tipper gallery that they skipped the RFP process and contacted us directly, mentioning our clear safety certifications as the main reason.

Service Request Efficiency: The portal reduced administrative follow-up time by letting clients upload repair photos, which our team could review before sending out crews.

Engagement Metrics: Time spent on the “PBS Combinations” page tripled after we added video walkthroughs of axle configurations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their PM tool (e.g., Trello) provided real-time updates, and they adhered to a strict biweekly sprint schedule. When we urgently needed to add a COVID-19 safety protocol page ahead of a trade show, they fast-tracked it within 48 hours. They also hosted “training labs” for our team to practice CMS updates using dummy content, avoiding downtime post-launch.

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their industry experience was impressive. For example, they visited our workshop to film custom welding processes for the "Manufacturing Excellence" page. They also recommended adding a "Trailer Configurator" tool after noticing that clients often asked for modular options. This feature allowed users to mix and match components (like adding a hydraulic lift to a standard end tipper), which became a major factor in driving conversions.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

Their initial SEO strategy was strong, but we would have benefited from updating the content every quarter after launch to stay current with industry trends, like electric trailer innovations. Also, better integration between the service portal and our old CRM system could have automated work order updates, though our internal IT infrastructure limited this.

BACKGROUND

Please describe your company and your position there.

I’m the founder and chief project manager at Jay Remodeling, a professional general contractor in Los Angeles.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Small Biz Web Design Studio?

We had an outdated website that didn’t provide what we needed, and we hired Small Biz Web Design Studio to recreate the site and enhance the marketing experience. The goal was to have modern website built with the right marketing standards and specific functions, customizable to our business changing needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Small Biz Web Design Studio via a Goggle search and we were looking for local companies that could fulfill our requirements.

Describe the project in detail and walk through the stages of the project.

Small Biz Web Design Studio added additional features on our site and a lot of backend work to improve our digital marketing strategy.

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact is Raz.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have met our expectations, and we are seeing an increase in our website’s traffic.

How effective was the workflow between your team and theirs?

They set the bar high when it comes to organization and project management, and always prepared for our meetings and are very responsive. We enjoy working with them.

What did you find most impressive or unique about this company?

They walked us through their entire process to help us understand how our work was done. Their transparency helped us understand and know exactly where we stand.

Are there any areas for improvement or something they could have done differently?

I can’t think of anything they need to improve.

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Developer at RECUR

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Small Biz Web Design Studio, and what were your goals?

We hired the services of Small Biz Web Design Studio for backlink building and local SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our decision was influenced by the positive Yelp reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Working here is a great experience, I have seen and analyzed the work of the team on this project, this team executes its work according to our guidelines, the content writer of the team used the best and specific key words. Here the project is meticulously worked out and the contribution of every team member is significant.

How many people from the vendor's team worked with you, and what were their positions?

They may have worked as a team but our interaction was primarily with Raz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has hardly been a month and a half since this team has been handling our SEO. In such a short span, it would be inappropriate to discuss numbers, but the initial signs are encouraging. We are getting more inquiries from prospective clients. The association with Raz and his team has certainly contributed positively to our brand value.

Describe their project management style, including communication tools and timeliness.

They are a professional and reliable SEO service provider. They have always delivered projects within the deadline and Raz is quick to coordinate with us if there are any issues.

What did you find most impressive or unique about this company?

This team has extensive knowledge of SEO and they are always quick to adapt to the latest trends. In this short span, they have certainly exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

No, Raz has done everything necessary to improve the online marketing prospects of this company.

BACKGROUND

Please describe your company and your position there.

Well, I'm Senior Vice President of Operations at a catering & events company. We do venue sourcing, upscale catering, corporate event production and event planning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Small Biz Web Design Studio?

We wanted to do something different with our online marketing strategy. We hired Small Biz Web Design Studio to rebrand our company's online presence and launch a new website that is mobile compatible.

What were your goals for this project?

Being a small business its hard to navigate all the available options for web design development and marketing. We wanted efficient solutions anchored on our website that would help us reach our diverse clientele. We wanted to push the boundaries and break new grounds in our industry.

SOLUTION

How did you select this vendor?

We met with several web designers, and finally discovered Small Biz Web Design Studio by admiring the website of a bar in town I especially love. We looked through the rest of the sbwds portfolio and discovered that we loved their websites and marketing strategy.

Describe the project in detail.

We were looking for rebrand of our business website and re launch our website.

What was the team composition?

Before they began working, we met face to face with Raz and explained what we do and what we were looking for. Within a week they had drafts of site architecture for us to look at. Within a month they showed me a first draft and were very amenable to making changes. We even asked them to redo the entire look of the site, and they obliged--just to make sure we were happy and satisfied. After our site was up and running they invited us to the Small Biz Web Design Studio office for a full tutorial, and were incredibly patient as we learned how to manage all of our tags, categories, photos and entries. Their attention to detail and their constant customer support and service is beyond compare.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Raz explained to me what we needed to do, not only how to make my page look better but how to improve the SEO so we could top google search. He was very professional and always took the time to answer every question and do every little detail to the page just like I asked him too. Since then we're getting more visits and calls to our business and has slowly increased sales.

How effective was the workflow between your team and theirs?

These guys got right down to business and used their experience in ecommerce online sales to take us to the next level. We worked directly with the principals and it made all the difference in the world.

What did you find most impressive about this company?

They were reliable, professional and very knowledgeable. Small Biz Web Design Studio is a great supplemental/external marketing department.

Are there any areas for improvement?

Our experience with Small Biz Web Design Studio has been nothing but a pleasure. From the initial to ongoing work being done, we've benefitted from their patience and at the same time, speed of service. Highly recommend Small Biz Web Design Studio for SEO and web design work.

BACKGROUND

Please describe your company and position.

I am the President and Chief Executive Officer of Family Health Care Centers of Greater Los Angeles

Describe what your company does in a single sentence.

I am the director and operator of a chiropractic practice. 
Give a one-sentence summary of the work your organization does. 
Our chiropractic office provides hands-on care and individualized treatment to help individuals feel better. 

therapy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• The design and development of our chiropractic website was completed to our satisfaction.

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Good value for cost
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For my chiropractic office, I wanted a new website so that potential clients could find out more about what we do and feel at ease making appointments.  The design and development were handled by Raz and the group.  They made sure everything functioned and set up online forms and clear service pages.  excellent on a mobile device.  They also improved our Google visibility. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within a few weeks, they had the site planned and constructed.  Following launch, we noticed a noticeable increase in Google visibility and an increase in the number of new patient queries coming through the website.  People could easily book appointments online and comprehend what we offer thanks to the structure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a pleasure working with Raz, Mark, and the crew.  They promptly answered our inquiries and made any necessary adjustments, and they delivered everything on schedule.  They managed to meet our strict deadline without any problems.  They also offered assistance with topics we hadn't even considered, such as how to make things simpler for patients and what to include for privacy.

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand web design for chiropractors and are straightforward, honest, and compassionate.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the A Custom Website That Reflects Our Remodeling Brand, Thanks to Raz of Justin Reed

Describe what your company does in a single sentence.

We help homeowners bring their spaces to life through full-service home renovations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• When we contacted Raz, our website was outdated and didn’t reflect the level of work we do.

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Small Biz Web Design Studio built a site that works perfectly for that. They made organizing our work by category easy, and we can now update photos without needing help. The blog section they added helps us share tips and boost search visibility. It’s been a great investment. Their experience in web design for remodeling contractors really shows—they didn’t miss anything. Plus, the team answered every question and never left us waiting for updates. It was a very smooth experience and worth every cent.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve had more inquiries through the site now, especially from homeowners who say they found us online and liked how professional our work looked. It’s helped filter in more of the right kind of clients, too. How our services and past projects are displayed is way more aligned with who we are

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Raz was easy to work with. He set the timeline early on, kept us in the loop the entire way, and always followed up when he said he would. If we needed anything changed, he quickly got it done and always checked in to ensure we were happy with the results.

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood what makes our business different and made sure that it came across on every page. The design is clean, custom, and professional.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Together Dental

Describe what your company does in a single sentence.

We focus on long-term oral health, using modern technology and personalized care to keep our patients smiling with confidence

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Small Biz Web Design Studio to accomplish?

• We needed a complete redesign of our clinic’s website, which was outdated and no longer reflected the quality of our services

SOLUTION

How did you find Small Biz Web Design Studio?

• Online Search
• Clutch Site

Why did you select Small Biz Web Design Studio over others?

• Great culture fit
• Good value for cost

How many teammates from Small Biz Web Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Raz delivered a modern, user-friendly site with a clean layout, updated visuals, and clear, patient-focused content that better communicates our offerings. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a clean, modern website that clearly explains who we are and the dental services we offer. It reflects our practice perfectly and speaks to the kind of patients we want to attract. The team took the time to get our messaging just right, so it aligns with how we care for patients and present ourselves. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They handled everything really well. The timeline for our dental website was clear from the start, and they delivered on schedule. Any time we had a question or needed a change, they were quick to respond and easy to work with.  

What was your primary form of communication with Small Biz Web Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really understood what makes our dental practice unique and brought that to life in a clean, modern website. The design matched exactly what we asked for. It’s clear, professional, and easy to navigate. Every interaction with their team had a purpose, and they always followed through.

Are there any areas for improvement or something Small Biz Web Design Studio could have done differently?

None