Site Altitude

BACKGROUND

Please describe your company and your position there.

I own and operate a digital marketing agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Site Altitude?

We acquired a new client who needed help targeting a specialized consumer niche on Facebook.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've worked with Dan and his team for over two years now on various social media projects. They've always provided excellent customer service and do quality work.

Describe the project in detail and walk through the stages of the project.

Dan, at Site Altitude, did a great job of helping identify some unique audiences that were a perfect fit for our client.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Dan exclusively on this particular project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month of the campaign, our client generated over 20 new leads from the launch of their Facebook Ad campaign. Considering the type of specialized niche my client operates in, these results were very good.

How effective was the workflow between your team and theirs?

Seamless! My team has always had a very positive workflow when it comes to social media campaigns.

What did you find most impressive or unique about this company?

Dan and his team always do a great job of listening to their client's needs and then deliver results in a timely manner.

Are there any areas for improvement or something they could have done differently?

Overall, my experiences working with Site Altitude have been very positive. They go the extra mile to ensure their clients are well taken care of. I've been pleased with the work they do to support our clients.

BACKGROUND

Please describe your company and your position there.

We are a full-service digital marketing agency that specializes in social media and custom app development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Site Altitude?

Site Altitude has become a partner agency for our team over the last few years thanks to their wide range of skills, expertise, and capabilities. We utilize Site Altitude for helping expand our social media capabilities, digital marketing initiatives, and web development across a wide variety of clients.

What were your goals for this project?

Our goal was to be able to hand our social media and digital marketing-related deliverables over to the Site Altitude team to manage and handle for us on behalf of our clients.

SOLUTION

How did you select Site Altitude?

Site Altitude was recommended to us from a colleague who has used them in the past. They came highly recommended and proved to be an excellent choice for our company.

Describe the scope of their work in detail.

Site Altitude helps us from planning thought launch and into management and growth. Their range of skills and technology allow us to leverage them as if they were essentially a department or member of our own team.

Thanks to their diverse range of clients, they are often able to suggest ideas or recommend strategies that improve our initial direction of results.

They are especially effective and helpful around social media content, management and growth. They also are excellent and helping setup websites and marketing campaigns.

What was the team composition?

I've personally worked primarily with the main principles of the team, but has also had experience working with their other members and staff depending on the project and scope of the particular activation. Their team is always readily available, professional, courteous and friendly to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When handing our social media management and growth over to clients, we have seen a constant positive growth in content quality, total followers and total engagement. Clients are more likely to retain our services longer thanks to the help and expertise we receive from Site Altitude.

How effective was the workflow between your team and theirs?

Site Altitude has a variety of project management techniques and tools that make it simple, organized and effective to collaborate on projects and deadlines.

What did you find most impressive about this company?

We have found the work ethic and commitment to quality, honest results especially impressive throughout our time working with Site Altitude. They always understand the end goal, and are creative and diligent about ensuring those goals are met.

Are there any areas for improvement?

We are excited that the Site Altitude team is growing which will allow us to utilize their team and skills even more over the coming years.