Singular Agency

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CFO of Osmo Wallet

Describe what your company does in a single sentence.

Payments app using Bitcoin as rail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• Develop our MVP

SOLUTION

How did you find Singular Design?

Referral

Why did you select Singular Design over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Singular Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Singular was a great ally for us since a very early stage in the company. They helped structure our initial idea and focus on building an app that delivered the most value to our target user. They built our first MVP and have accompanied us in the process of transforming it into a robust and reliable product serving thousands of users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• MVP Launch 
• New design implementation based on company pivot 
• New builds 2 times a week

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Singlar has been incredibly proactive and flexible to make sure that we had the team that best fit our needs. After some initial changes they have put together a great team that has been consistently delivering on a weekly basis. The Singular Stories platform has been a great tool to have visibility of what is being worked on as well as prioritizing futuro work.

What was your primary form of communication with Singular Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Singular's CEO, Juan, has been an incredible ally that has gone above and beyond to make sure that we accomplish not only our technical goals but also our business goals.

Are there any areas for improvement or something Singular Design could have done differently?

We had a bit of a rocky start while Singular understood the difference between an enterprise client and the fast moving startup that we are but they swiftly rearranged everything to adapt to our rhythm and needs.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Travel Journal App

Describe what your company does in a single sentence.

A travel journal app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• MVP

SOLUTION

How did you find Singular Design?

Online Search

Why did you select Singular Design over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Singular Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Singular to create a fully functional MVP using Flutterflow. I provided the UI/UX design and Singular's team managed the app development using Flutterflow, to publish the app on iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every sprint, I was able to view and QA the progress that the team had made on the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive to how I wanted certain features to work or certain UI elements to look. The project leader was also very communicative and did a great job in managing all the tasks that were to be completed in a particular sprint. However, due to various Flutterflow challenges, some features were not accomplished (good to confirm beforehand) while few other tasks did get occasionally delayed. 

But the best part is that as a client, I only paid once the task had been completed as per the deliverables stated for each task. And 90% of the time, the initial estimate of story points for the task didn't change.

What was your primary form of communication with Singular Design?

Virtual Meeting

What did you find most impressive or unique about this company?

What's great is that, as a non-technical founder, I feel as though I can actually trust a team to work on my project and I could see progress every two weeks. It's really hard to find such a team, especially being in different countries!

Are there any areas for improvement or something Singular Design could have done differently?

I felt that as a founder, I wanted to QA every part of the app in every possible scenario to check what could break. This was great, but it also meant I kept finding a lot of bugs which the QA team hadn't looked into. So, it would be great if testing is done absolutely thoroughly so that the client doesn't have to come back multiple times with things to be fixed. Other than that, the project did get delayed but nothing is really on time when it comes to development.

BACKGROUND

Please describe your company and position.

I am the CEO of Life Aid Holdings, Inc.

Describe what your company does in a single sentence.

whole health human performance improvement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Agency to accomplish?

• software development
• Database architecture

SOLUTION

How did you find Singular Agency?

• Online Search
• Referral

Why did you select Singular Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Singular Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX design, build, and database architecture for LifeScore app

Database Implementation 

Dashboard/Analysis Development 

Testing/Validation/Support 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeline sprints of the development process

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they were very responsive and timely with twice weekly stand up meetings

What was your primary form of communication with Singular Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer service has been good, except I do not prefer to use Slack for daily communication.

Are there any areas for improvement or something Singular Agency could have done differently?

be more flexible with communication channels to be more responsive to customer operations

BACKGROUND

Please describe your company and position.

 I am the CEO of a nonprofit organization 

Describe what your company does in a single sentence.

We provide emotional and mental health tools to children and adults starting at age 3

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Agency to accomplish?

• Build an App
• Maintain the e App
• Help with other AI projects

SOLUTION

How did you find Singular Agency?

Referral

Why did you select Singular Agency over others?

• Good value for cost
• Company values aligned

How many teammates from Singular Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed an App geared towards teens for strengthening their mental health emotions. We used both voice and txt to walk the end user through this experience. We are currently working on gamifying the App.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The App was produced, submitted to the Apple Store, and approved within our budget and timeline!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are efficient, great communicators, and have been a trusted partner for all our projects!

What was your primary form of communication with Singular Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

There ability to meet our organizations needs in the timeframe we need and on budget!

Are there any areas for improvement or something Singular Agency could have done differently?

In general I’ve been happy!

BACKGROUND

Please describe your company and position.

 I am the CTO of a software company 

Describe what your company does in a single sentence.

People management tool

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Agency to accomplish?

• Automate onboarding process to our platform
• Develop the customer facing web admin app

SOLUTION

How did you find Singular Agency?

Other

Why did you select Singular Agency over others?

Referred to me

How many teammates from Singular Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of the customer-facing web admin app
• Implement the initial design into screens 
• Add functionality to the said screens

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed the initial implementation of the web admin app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive to our requests and always strived to deliver their work on time.

What was your primary form of communication with Singular Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their internal system manages their sprints and progress.

Are there any areas for improvement or something Singular Agency could have done differently?

Further quality assurance on the code quality.

BACKGROUND

Please describe your company and position.

I am the CEO of Maverick Solutions Group

Describe what your company does in a single sentence.

Creative media management software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• Validate the viability of a lowcode approaches to our application.

SOLUTION

How did you find Singular Design?

Referral

Why did you select Singular Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Singular Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Singular was asked to take a core workflow that our users need and duplicate it in Flutter. We picked a workflow that would have been challenging to recreate in traditional custom software/frameworks. They were asked to create a feature that included more than one commonly used API's and AI to meet our users in the technology they are already in. 

They created a simple and easy sign-in process leveraging Google sign-up and sign-in, in addition to the feature workflow. We wanted a functional product that stakeholders and beta members could test. They were able to deliver this in less than 4 weeks. The application was also responsive for multiple devices, from Web to Mobile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A fully functional feature designed and developed. 
• A testable and shareable feature to share with stakeholders and beta testers with ease. 
• Work sessions with the whole team to ensure alignment and focus on the main objective. 
• Intentional focus on the core needs first. 
• Great communication from the team on deliverables and project dependencies. 
• Successfully integrating with Instagram. 
• Successfully integrating with AI. 
• An intuitive and quick value add to users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Singular's project management was top-tier. They were available anytime I needed it as a client. They were flexible while remaining accountable. They held consistent meetings to keep everyone on the same page and ensure the project moved forward. They didn't require significant communication overhead. I was impressed with the culture and lean methodology the entire team operated in.

What was your primary form of communication with Singular Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Singular is the development team product teams dream about. They don't just talk about being agile they are agile. They are very relational and collaborative with their clients. The team’s intentional steps mitigated the headaches I generally encountered with development. They made what I hoped would be possible, a reality. Not just from a technical perspective but also from a strategy perspective.

Are there any areas for improvement or something Singular Design could have done differently?

I am excited to see Singulars work more public and visible! I think a hands-on application for potential clients to demo would impact Singular's buy-in. Especially for the individuals that aren't in the weeds of development, like investors and stakeholders.

BACKGROUND

Please describe your company and position.

I am the CEO of Cannabolt Inc

Describe what your company does in a single sentence.

Cannabolt provides bitcoin infrastructure for the cannabis industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• Development
• Website and App
• Design

SOLUTION

How did you find Singular Design?

Referral

Why did you select Singular Design over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Singular Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• App and website design, 
• bitcoin functional development, 
• presentation support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amazing work on presentation, mobile app and design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are top-tier and superb; I couldn't recommend them more.

What was your primary form of communication with Singular Design?

Virtual Meeting

What did you find most impressive or unique about this company?

The people and how quickly they get the job done.

Are there any areas for improvement or something Singular Design could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO & Co-founder of bondapp.io

Describe what your company does in a single sentence.

bondapp.io is a manager’s best friend. BOND helps managers of virtual teams better understand their teammates and boost engagement, morale, and productivity by gamifying the employee engagement process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Agency to accomplish?

• Software Development

SOLUTION

How did you find Singular Agency?

Second time working with them

Why did you select Singular Agency over others?

Company values aligned

How many teammates from Singular Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped build our User Admin Dashboard (admin.bondapp.io) it is the web app from which managers or founders sign up their teams onto our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive. Amazing team. They really care about customer satisfaction and try to deliver products as fast as possible. Would definitely recommend. Like every development projects there were some delays but overall very satisfied

What was your primary form of communication with Singular Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their transparency and communication. Very responsive and care a lot about the happiness of their customers

Are there any areas for improvement or something Singular Agency could have done differently?

I think that when building out a platform it is great if they take sometime to understand the market that this technology will be deployed in and assign a tech expert. Example: A B2B SaaS Expert would've been great becauseit would've helped us avoid some roadblocks we face with the software distribution.

BACKGROUND

Please describe your company and position.

I am the CMO of Burger King Guatemala

Describe what your company does in a single sentence.

We are part of a global fast-food restaurant chain that specializes in flame-grilled burgers, fries, and a variety of other quick-service menu items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• We hired Singular Design with the primary goals of developing a user-friendly and visually appealing mobile application that enhances the overall customer experience.
• Additionally, our objective is to establish a long-term partnership for the maintenance and continuous improvement of the app, ensuring it stays technologically up-to-date, secure, and aligned with our evolving business needs.

SOLUTION

How did you find Singular Design?

Referral

Why did you select Singular Design over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Singular Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In 2018, we engaged Singular Design to spearhead the development of our delivery-focused mobile application. The collaborative effort involved maintaining an integrated team structure, with half of our development team working directly with Singular, leveraging their expertise in finding and assembling the right talent possessing the necessary skills for our project.

The scope of work encompassed the complete development life cycle, from ideation to deployment, ensuring a seamless and efficient delivery section for our business. Key deliverables included a user-friendly app interface, robust backend functionality, and continuous optimization for performance and security.

With both short and long-term goals in mind, our ongoing collaboration with Singular Design is aimed at achieving sustained success and innovation in our app, aligning with our evolving business objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the development of our mobile app, we have experienced measurable successes:

• Enhanced User Engagement: The launch of the app on Android and iOS has significantly improved the ordering process for our customers, offering both home delivery and in-store pickup options. Features like easy access to promotions and saved profiles have greatly enhanced user convenience and satisfaction.
• Robust and Scalable Backend: Built with NestJS and hosted on AWS, the app's backend is both robust and scalable, efficiently handling high order volumes and maintaining top-notch performance.
• Continuous Development: The ongoing introduction of new features, such as a central flow for ordering, a coupon book, customer engagement enhancements, social network login options, and push notifications, demonstrates a dedication to continuous improvement and adaptation to customer needs.
• Positive Financial Impact: The app has significantly contributed to an increase in order frequency and average order value, boosting overall revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, our experience with Singular has been positive. Singular consistently demonstrates a high level of professionalism, effective communication, and a commitment to meeting deadlines.

What was your primary form of communication with Singular Design?

Virtual Meeting

What did you find most impressive or unique about this company?

What keeps us hooked on working with Singular is their incredible capacity for making us feel like the only client that matters. They've got this personal touch that goes beyond just a project, it's like they're on this journey with us. It's more than a partnership; it's a shared commitment to long-term success.

Are there any areas for improvement or something Singular Design could have done differently?

Our collaboration with Singular Design has been highly positive and fruitful. We particularly appreciate their dedication to finding the perfect match for our project needs. While this meticulous approach to selecting the right personnel did result in some initial delays, it ultimately reflects Singular Design's commitment to quality and long-term success. This level of care, we believe, sets Singular Design apart and makes them a valuable ally in software development.

BACKGROUND

Please describe your company and position.

I am the CEO of Perch.

Describe what your company does in a single sentence.

Crew Relationship Management software for Corporate AV/Video Production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Singular Design to accomplish?

• MVP Engineering
• MVP Design

SOLUTION

How did you find Singular Design?

Bubble Marketplace

Why did you select Singular Design over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Singular Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and Engineering of vertical-specific CRM

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP ready for 5-user beta trial on deadline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management - timelines, scope of deliverables, and ticket resolution were performed smoothly.

What was your primary form of communication with Singular Design?

Virtual Meeting
What did you find most impressive or unique about this company?

We were impressed with their ability to provide a professional development experience at an affordable price.

Are there any areas for improvement or something Singular Design could have done differently?

Been more clear about pricing structure up-front. It was hard to understand exactly how much work was going to be performed for exactly what cost.