Siili Solutions

BACKGROUND

Please describe your company and position.

I am the Digital Development Lead of a hospitality & leisure company 

Describe what your company does in a single sentence.

We operate holiday resorts and timeshare properties, offering vacation accommodations, spa services, and recreational activities in Finland, Sweden, and Spain.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Siili Solutions to accomplish?

• Multi-year vision and digital roadmap
• New digital service: design and implementation
• Guiding customers to digital services and increasing digital sales

SOLUTION

How did you find Siili Solutions?

• Online Search
• Referral

Why did you select Siili Solutions over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Siili Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First, we created a multi-year vision and a related digital development roadmap. After that, we moved on to implementation, where we built a new digital service together. Siili supported us with UX/UI design, architectural planning, and the actual implementation of the service—from programming to testing. We also received project management support through Siili.

Summary of Key Deliverables:

• Multi-year Vision and Digital Roadmap: Strategic planning for long-term digital development.
• New Digital Service: Design and implementation of a customer-facing digital solution.
• UX/UI Design: User experience and interface design to ensure usability and engagement.
• Architecture Planning: Technical foundation for scalable and maintainable service.
• Development and Testing: Full-cycle implementation including coding and quality assurance.
• Project Management Support: Assistance in coordinating and managing the project effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A clear, multi-year plan for developing digital services
• Launch of the new digital service
• An increasing number of customers now use our digital services
• More digital sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management went well overall: the schedule and budget were largely kept under control, and communication was clear.

What was your primary form of communication with Siili Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their extensive expertise is most impressive.

Are there any areas for improvement or something Siili Solutions could have done differently?

Nothing specific comes to mind.

BACKGROUND

Please describe your company and position.

I am an executive at Finavia

Describe what your company does in a single sentence.

Operates 20 Airports in Finalnd.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Siili Solutions to accomplish?

• Enable real-time situational awareness on all 20 Airports
• Improve operational effiency and faster incidents recovery
• Replace manual, multi channal commnications with centralized digital solution

SOLUTION

How did you find Siili Solutions?

We had prior knowledge of their work and capabilities through Finnish digital community.

Why did you select Siili Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Deep understanding of airport operations and aviation regulation

How many teammates from Siili Solutions were assigned to this project?

around 10-15 over the lifecycle, scaling up and down

Describe the scope of work in detail. Please include a summary of key deliverables.

Siilihelped us design and implement the AOS (Airport Operational Status) system on all our Airports. Included:

• Mobile and web application fro 6000+ users
• Operational dashboards combining data from over 20 sources
• Real-time event and incident management
• Role-specific alerts, tasks lists, KPI dashboards
• Predictive features and automated crises response tools
• Integration with legacy systems and public APIs
• Continuous improvement based on user feedback

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 20-30 minutes faster incident response across the network
• over 2500 incident & disruptions managed annualy
• at least savings of five full-time employee annually
• increased customer satisfaction and better ontime performance
• complience readiness fro EU CP1 regulation
• shared view of real-time operations for over 6000 users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent project management. Siili used agile methods to iterally build and refine features.
• They were responsive, tranparent and worked closely with our APOC team.
• Deliverables were ontime.

What was your primary form of communication with Siili Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to deeply understanf both technological and operational challenges. They combine service design, cloud-native engineering, and airport domain expertise. Team is proactive and collaborate. 

Are there any areas for improvement or something Siili Solutions could have done differently?

More structured onboarding could have helped new stakeholders get up speed faster, especially as the AOS user base expanded. 

BACKGROUND

Please describe your company and position.

 I am the CTO of a software company 

Describe what your company does in a single sentence.

Automotive software and design services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Siili Solutions to accomplish?

• Enterprise level software development
• Staff augmentation

SOLUTION

How did you find Siili Solutions?

Referral

Why did you select Siili Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Siili Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Siili to assemble a team capable of architecting and developing an IoT cloud platform, not only to manage data and devices, but to also serve as the hub for the day-to-day operations of the business. They delivered a scalable solution on AWS, complete with development, staging, and production environments, and implemented robust CI/CD pipelines. 
Siili collaborated closely with both our team and our customers to define business objectives, translate them into detailed designs using Figma and Miro, and ultimately bring those designs to life through implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Team integration, dedication, and collaboration
• Full access to review all source code and environments
• Quick responses to feedback on the business level as well as the working level
• Positive feedback from internal and external groups
• Access to daily scrum meetings and weekly status updates
• 99.9% uptime of prod environment
• The system scaled appropriately as more devices came online
• Jira usage to track work and progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. They were well organized and tracked everything as well as anyone could. During the project there were many times we had to pivot and go in a different direction, and they were able to stay on track and continue working and delivering.

What was your primary form of communication with Siili Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great culture and attitude from upper management down to the working level. Very flexible in terms of dynamically adjusting team size and finding additional resources internally to help with very specific problems or technologies.

Are there any areas for improvement or something Siili Solutions could have done differently?

Nothing specific.

BACKGROUND

Please describe your company and position.

I am the Technical Director of Oy Plusdial Ab

Describe what your company does in a single sentence.

Mobile ticketing services for public transport authorities/companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Siili Solutions to accomplish?

• Create a system exceeding requirements of a public tender
• Have the developed system maintained and further developed by Siili
• Begin a long-term co-operation for serving also other future Customers of ours

SOLUTION

How did you find Siili Solutions?

Known based on earlier co-operation

Why did you select Siili Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Siili Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prior to actual develipment project, pariticipating in initial planning and cost evaluation for producing response to tender, and continued with further development and support after project.

During project, developed a system for receiving and sending SMS messages, handling end customer billing, reporting tickets to 2 external systems over required APIs, mechanisms to detect suspected ticket fraud, reporting, UI for several end customer helpdesks, provision of receipts of purchases, refund mechanisms, etc. 
Providing several test and actual production environments in cloud environment, and creting tools and models for the permanent maintenance and further development team to carry out their work. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fulfillment (and in fact, exceeding) of tender requirements, excellent ratings from our mutual Customer company satisfaction during and after development project, personal satisfaction as Product Owner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was especially skilled, helpful, and solution driven. Managed also budget in an excellent way - very highly appreciated help from Product Owner and my companies overall project management point of view!

What was your primary form of communication with Siili Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Despite developers coming from one country, my company residing in another country, and our mutual Customer in a third country, communication worked well. All participants were very professional in learnig new areas of technologies (and even teaching Product Owner to adopt lean development), committed to producing value, and solve unforeseen issues on the fly. The end result is perhaps best testimony: We have run it in production for two years with no downtime!

Are there any areas for improvement or something Siili Solutions could have done differently?

Not really. Every project faces unforeseen challenges (ours, mostly due to delays by external parties), but Siili's attitude to solve them was superb!

BACKGROUND

Please describe your company and position.

I am the Manager - Sales of Alps Alpine North America, Inc.

Describe what your company does in a single sentence.

Vehicle Infotainment System Developer & Manufacture w/ Consumer Sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Siili Solutions to accomplish?

• HMI/UX Design & Design Consultation

SOLUTION

How did you find Siili Solutions?

Referral

Why did you select Siili Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Team members

How many teammates from Siili Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Requested existing asset to be evaluated and improvement proposals, followed by actual design work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Predetermined deliverables and ongoing weekly meetings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager assigned was fantastic to work with.  Always ready, detailed, very prompt in addressing the topic, delegation, leading, etc.  Could not have asked for a better overall experience!

What was your primary form of communication with Siili Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

High level of team chemistry and resulting deliverables.

Are there any areas for improvement or something Siili Solutions could have done differently?

None.  Highly satisfied with the output and experience.