Signature Video Group

BACKGROUND

Introduce your business and what you do there.

I’m the former manager of strategic marketing for the Niagara Region, a government agency that operates in over 12 municipalities. My role was to highlight Niagara as a place to live, work, invest, and visit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed to create digital video content to help us tell stories about our residents and business and to attract investors and potential residents.

SOLUTION

What was the scope of their involvement?

Signature Video Group helped us create two different types of videos. The first type was informational; using voiceover, it outlines the key advantages of Niagara and highlights specific areas of economic development. The second type was success stories as told by real residents and business owners. These consisted of quick clips of about 50 people we used their content to create our digital marketplace.

We started with a list of 100 different videos that we wanted to create over next year. We drafted storyboards and narrowed down to 70 videos that were possible within our timeframe. We set realistic timelines, expectations, and filming dates. Signature Video Group really helped in organizing some of those details. For each video, it was sometimes a team approach. Other times, we gave them a green light to go ahead and get whatever they needed.

What is the team composition?

I worked with Chris (Creative Director) and Madelaine (Associate Producer) on a daily basis. When it came to filming, we worked with more members of their crew.

How did you come to work with Signature Video Group?

We had to do an RFP process because we’re a municipality. The project budget was for $125,000–$150,000, so we expected a lot of competition. I did some research and connected with 30 companies online, including Signature Video Group. We received 16 proposals from across Canada, which we whittled down to 3–4 to interview. Signature Video Group wasn’t local but still came out on top in our scoring process. They won the contract based on their original submission, strong interview, and spot-on budget.

How much have you invested with them?

We spent about $150,000.

What is the status of this engagement?

The project started at the end of December 2017 and ran through all of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We did almost 100 videos in a year, which was quite an aggressive goal to achieve, let alone on time and on budget. Before, we didn’t have video assets to drive people to our website and get them interested in our calls to action. Now we do. We’re also able to share positive stories with investors and use them to get additional investments. 

We do have foundational pieces about who we are, but the real value is in our people's stories. None of the stories are scripted; Chris knew what questions to ask to get the answers we wanted. I think that’s because he really understood the goal of the project. 

How did Signature Video Group perform from a project management standpoint?

It was great to have them on my team; they got things done on time. Anything that didn’t arrive on time was late because of other reasons, and Signature Video Group always found a solution to get it done anyway. For example, we had an interview with a subject that backed out at the last minute. We already had booked the time and film location, though. Nevertheless, Signature Video Group found someone else, saving the day. 

What did you find most impressive about them?

Signature Video Group helped us focus on what we wanted out of these videos and then achieve that in as little time as possible. We cut down the video time to better accomplish our goals. They really made us focus and sometimes gave us something better than what we wanted. 

Are there any areas they could improve?

In every case, there is room for improvement, but I don’t think I ever had an issue with them. In fact, they kept the project going even after I left the organization in September 2018. 

Any advice for potential customers?

It’s a real collaborative process, and it’s about being flexible on both sides. Signature Video Group was extremely flexible. If we wanted something that they didn’t think we should do, they weren’t afraid to tell us. However, if we put our foot down, they would do it anyway. I’d also say to listen to them: they gave us advice to make our products better. 

BACKGROUND

Introduce your business and what you do there.

I was a strategic content manager at Autodesk. I was in charge of developing and producing content for our digital art package.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We were looking to create a series of videos centered around our app, Sketchbook, and another software we worked on.

SOLUTION

What was the scope of their involvement?

Signature Video Group produced a series of videos for us. The videos centered around a selection of users, who showcased how they use the products and how they help them achieve results. We brought in a lot of designers, comic book artists, and other artists. 

The team created six or seven different videos about these ”heroes,” which were 7–8 minutes long. Their team would create multiple edits so we also had 30-seconds of pre-roll for YouTube and 2-minute cuts for other marketing campaigns. 

The Signature Video Group team handled casting and scriptwriting. Their director fo photography interviewed our heroes. They’re very hands-on in terms of the production side of things. On shoot days, they always made sure to hit key touchpoints and get us sound bites. 

What is the team composition?

We worked with Chris (Creative Director, Signature Video Group), Madeline (Associate Producer, Signature Video Group), and other members of the team. Generally in the planning stages, we would work with 3–4 people at a time, and while on-site we would work with 6–7 people.

How did you come to work with Signature Video Group?

After getting a budget for the project approved, I looked for video production firms on Google. We found four that were worth a call. Signature Video Group was the most impressive over the phone, and we committed to them based just on their website and that first phone call.

How much have you invested with them?  

We have invested about $180,000.

What is the status of this engagement?

Our engagement with Signature Video Group ran form September 2015–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

After our team produced the content, it was pushed out by another team at our company. While some of the projects didn’t perform as well as we wanted, others did. We are very proud of the work we did and have been able to leverage the videos in multiple ways. The videos were phenomenal, and we always went back to Signature Video Group.

How did Signature Video Group perform from a project management standpoint?

From start to finish, Signature Video Group had excellent project management skills. From pre-production meetings to email communications, they always kept us on track. On shoot days, their project managers kept us on schedule. They always finished post-production work according to our timeline.

What did you find most impressive about them?

Signature Video Group is a fun, young group of people to work with. They’re very professional, and our teams got along very well. We were generally impressed with the work that we recieved given the money we spent. The engagement was great from a cost-benefit perspective.

Are there any areas they could improve?

No, they’re a good group of people. Everything went great from start to finish.

Do you have any advice for potential customers?

Sit down with them and get to know them as people first. That’s a great way to get a good impression of them. We also started with a very simple, single day, single location shoot and then later moved on to traveling with them.

BACKGROUND

Introduce your business and what you do there.

I am a digital product analyst at a company that backstops new home warranties in the province of Ontario.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We had an issue with availability with our other video vendors, so we reached out to their team to help create content for our YouTube channel.

SOLUTION

What was the scope of their involvement?

The first project that we worked on with them was a full day of shooting for a video explaining things we thought people should know about conciliation inspections. We’ve also recorded various interviews with our staff for one of our annual public meetings, as well as an informational series as well.

What is the team composition?

We always work with three particular members of their team, one of whom is the leader of the company, which is really assuring for us. There are usually 5–6 people in total, some of whom are freelancers who vary from time to time. The other two regular employees handle contact post-shoot for us.

How did you come to work with Signature Video Group?

I had worked with them at a previous company and was really impressed with their work at the time, so I was willing to vouch for them when the need came up at my current company.

How much have you invested with them?

We’ve spent about $50,000 in total.

What is the status of this engagement?

We worked with them on a variety of projects throughout 2018–2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their support for our team has had a huge impact on my staff’s stress levels just by being consistent and providing a vendor we can always count on for really high-quality work. They also go out of their way to source really cutting-edge camera technologies for our shoots, which helps make us look incredibly professional. We really appreciate their effort in that regard.

How did Signature Video Group perform from a project management standpoint?

I can’t speak to any project management tools they use, but they help us to plan out the shoot days very thoroughly. Their level of organization has made all of those processes very smooth. Communication is also always a priority, so it is very easy to reach them.

What did you find most impressive about them?

Their crew makes our employees feel incredibly comfortable regardless of whether they are on camera for the first time, which makes for even better videos in the end. I think their personal touch is not something you could find with almost any other vendor.

Are there any areas they could improve?

No, I am a huge supporter of these guys and have really loved everything they’ve done for us.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a chair manufacturing company focused on the commercial market space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We hired Signature Video Group to produce product videos for us.

SOLUTION

What was the scope of their involvement?

The videos that they create range from product assembly to how-to guides. They handle the entire production in-house. 

What is the team composition?

I work directly with two people, but there are more teammates at the production house. 

How did you come to work with Signature Video Group?

From the beginning, I knew they would be easy to collaborate with and do what they said they’d do. 

How much have you invested with them?

I’ve used them for quite a few projects already so, in total, I’ve spent near $50,000.

What is the status of this engagement?

We started working together in June 2018 and we’re still actively working with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The work they produce continues to enhance the brand image of our company. 

How did Signature Video Group perform from a project management standpoint?

They’re really easy to deal with. In terms of communication and meeting deadlines, they’re spot on. The team is always available and understanding. 

What did you find most impressive about them?

I have only positive things to say about their team. They’re always within budget, on time, and are great people to work with. 

Are there any areas they could improve?

No, they’ve been fantastic to work with. 

BACKGROUND

Introduce your business and what you do there.

HTS (Hopper Technology Solutions) is a leading global travel technology platform. We use our data advantage and AI-driven travel technology to help partners address modern traveler needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed help creating dynamic and professional demo product videos to highlight our product suite.

SOLUTION

What was the scope of their involvement?

Signature Video Group helped us create three demo product videos to use across our channels. They handled all stages of the process, including filming, editing, and postproduction, and provided professional guidance on the script.

How did you come to work with Signature Video Group?

We found SVG through a partner who had used them previously. We knew they could create a professional and compelling video that would match our needs. 

What is the status of this engagement?

November 2025 to February 2026

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Signature Video Group delivered three complete videos that highlight the value of our product. These videos will be used across our channels and share with our network. 

How did Signature Video Group perform from a project management standpoint?

Signature Video Group’s project management was professional and timely. 

What did you find most impressive about them?

I was impressed by Signature Video Group’s passion for the project, professional nature, and ability to adapt to our needs.

BACKGROUND

Introduce your business and what you do there.

I’m a department officer at Georgetown Hospital Foundation. We build awareness and inspire giving to raise funds for essential equipment and services for Georgetown Hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed to create an impactful and inspiring video to help us raise a significant amount of money to replace our aging equipment.

SOLUTION

What was the scope of their involvement?

Signature Video Group created the whole story and vision for the project and brought it to life in a single video.

What is the team composition?

We worked with 4 team members from Signature Video Group.

How did you come to work with Signature Video Group?

Someone referred Signature Video Group to us and they generously donated the project to us for the second year in a row.

What is the status of this engagement?

We worked together from October - November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Signature Video Group’s video was played the night of our gala and inspired over $450,000 in donations. Since then, we’ve used it to promote our holiday campaign, which has currently raised over $120,000. Moreover, donor feedback was amazing; they were all very moved by the video. In fact, donor engagement spiked the day we shared the video online.

How did Signature Video Group perform from a project management standpoint?

We communicated via virtual meetings and emails.

What did you find most impressive about them?

Signature Video Group was so passionate about what they did, and their creativity really brought the equipment to life. Overall, they were a pleasure to work with.

Are there any areas they could improve?

No, they were absolutely amazing to work with!

UPDATED REVIEW

This review was published on November 8, 2024.

Knesia Sholdra
Associate Director, Georgetown Hospital FoundationNon-profit

Canada

1-10

Aug 2024 - Oct 2024

$50,000 to $199,999

Project summary
A nonprofit hired Signature Video Group to produce a video to help raise funds to acquire a new set of hospital stretchers. The team handled the whole production process.

Feedback summary
Thanks to the video, the organization raised $170,000 CAD, enabling them to purchase 22 new stretchers. Signature Video Group’s communication was excellent, and they always went the extra mile to meet the client’s needs. The team’s flexibility and personable attitude made them a joy to work with.

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of the Georgetown Hospital Foundation, a nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We were looking to raise money for a new fleet of stretchers for our hospital. We had an ambitious goal of replacing at least 15 stretchers.

SOLUTION

What was the scope of their involvement?

Signature Video Group helped us produce an amazing video that told the story and life cycle of one stretcher at our hospital. We initially had a couple of preliminary calls with them to discuss our vision, where we wanted it to go, and what we were looking for. They also did a site visit, during which Chris toured our hospital to identify any key areas or barriers for filming. From there, their team proceeded with the work and handled the entire production process, including the filming and editing.

What is the team composition?

We worked with various people from their team, including Chris.

How did you come to work with Signature Video Group?

They were recommended to us by a donor we work with. We decided to work with their team because of their professionalism and passion. After watching their videos, we could really tell that they put their heart and soul into everything they do.

How much have you invested with them?

We spent between $50,000–$100,000 CAD on this project.

What is the status of this engagement?

We worked together from August–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video helped us raise enough money for 22 new stretchers, which was around $170,000 CAD.

How did Signature Video Group perform from a project management standpoint?

They delivered on time and within budget, and their communication was amazing from start to finish. Overall, they went above and beyond to meet our needs. For communication, we interacted through email, Zoom, and in-person meetings.

Are there any employees from the service provider's team that you would like to shout out to in this review?

I want to give a shout-out to Chris. He was the one who oversaw the project.

What did you find most impressive about them?

Their attention to detail was great, and everyone on their team was delightful to work with. They were easygoing and flexible, which was very important to us. Also, their team really knew how to tell a story in an emotional way that inspired people to give.

Are there any areas they could improve?

They don’t need to improve on anything — they did an incredible job, and we are beyond grateful to them.

Do you have any advice for future clients of theirs?

Don’t hesitate to do business with Signature Video Group. You won’t regret it, and you’ll reap the benefits of partnering with them. They'll also be well worth your investment, and you’ll see a huge return.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the ceo of dexah

Describe what your company does in a single sentence.

Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Signature Video Group to accomplish?

• Make a corporate video

SOLUTION

How did you find Signature Video Group?

Online Search

Why did you select Signature Video Group over others?

High ratings

How many teammates from Signature Video Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Excelent 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

excelent quality 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Signature Video Group?

Virtual Meeting

What did you find most impressive or unique about this company?

they are professionals 

Are there any areas for improvement or something Signature Video Group could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of an educational institution.

Describe what your company does in a single sentence.

Educational institution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Signature Video Group to accomplish?

• Videography

SOLUTION

How did you find Signature Video Group?

• Clutch Site
• Previous work

Why did you select Signature Video Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Signature Video Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Pre-production for a series of video ads
• Filming across multiple locations and dates
• Post-production for a series of video ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video ads were produced on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very diligent account management
• Multiple check-ins throughout the process - very collaborative
• Open to feedback and updates to direction
• Agile and willing to "roll up their sleeves" to get the work done

What was your primary form of communication with Signature Video Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Creative vision
• Disciplined approach to pre-, during and post-production
• I was impressed by the team's professionalism.

Are there any areas for improvement or something Signature Video Group could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am a producer of Film and Television.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signature Video Group?

We hired Signature Video Group to write and produce trailers for a feature film project we completed in 2017.

What were your goals for this project?

The intent of this project was to create a trailer to drive sales and distribution.

SOLUTION

How did you select this vendor?

We selected Signature Video Group because of the creative talent and passion that they have exhibited throughout all their work that I have seen.

Describe the video(s) and the process in detail.

Signature Video Group screened the film, and then working with their creative staff wrote a trailer. After the proposal for the trailer was approved they edited the trailer, and did complete sound design and colour correction as well as all necessary motion graphics work.

What was your vendors' project management or feedback process?

Throughout the process we met several times with producers from signature video group to review the various stages of work as the project developed. We also communicated through email.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The trailer was a complete success. The film went on to win several film festivals and play all over the world. It later sold to distribution companies for both domestic and international sales. The trailer that Signature Video Group created played a key role in festival promotions and gaining distributor interest in the project.

How effective was the workflow between your team and theirs?

The workflow between our company and Signature Video Group was seamless. Honestly speaking they managed most of the work for us, and were prompt and professional in their communications with us and in getting approvals at the various stages of the project.

What did you find most impressive about this company?

Signature Video Group impressed us with their creative insight into marketing. The process was simple and easy, and they produced extremely engaging work at a very competitive price.

Are there any areas for improvement?

Nothing comes to mind. They exceeded creative expectations and delivered exactly what they promised and in a timely fashion.

BACKGROUND

Please describe your company and your position there.

OEC is a group of energy and infrastructure companies. I am the Manager, Communications and Marketing, for the firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signature Video Group?

SVG was tasked with creating a corporate video

What were your goals for this project?

We wanted to create awareness and emotion linked with our brand

SOLUTION

How did you select this vendor?

SVG was chosen from 4 suppliers that I had come in to provide ideas and budgets

Describe the video(s) and the process in detail.

The video has scenes from all of our energy and infrastructure companies.

What was your vendors' project management or feedback process?

SVG manages themselves. I trusted them to create our video and they didn’t let us down. They followed through on all their deliverables.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve heard very positive feedback from clients and others in our industry

How effective was the workflow between your team and theirs?

No issues throughout the project. Very happy with the results.

What did you find most impressive about this company?

Signature Video Group is very artistic and creative but still runs like an efficient business. They manage themselves, make our lives easier and make us look good.

Are there any areas for improvement?

Can be a bit costly compared to other suppliers.