Signature Video Group

BACKGROUND

Introduce your business and what you do there.

I am a digital product analyst at a company that backstops new home warranties in the province of Ontario.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We had an issue with availability with our other video vendors, so we reached out to their team to help create content for our YouTube channel.

SOLUTION

What was the scope of their involvement?

The first project that we worked on with them was a full day of shooting for a video explaining things we thought people should know about conciliation inspections. We’ve also recorded various interviews with our staff for one of our annual public meetings, as well as an informational series as well.

What is the team composition?

We always work with three particular members of their team, one of whom is the leader of the company, which is really assuring for us. There are usually 5–6 people in total, some of whom are freelancers who vary from time to time. The other two regular employees handle contact post-shoot for us.

How did you come to work with Signature Video Group?

I had worked with them at a previous company and was really impressed with their work at the time, so I was willing to vouch for them when the need came up at my current company.

How much have you invested with them?

We’ve spent about $50,000 in total.

What is the status of this engagement?

We worked with them on a variety of projects throughout 2018–2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their support for our team has had a huge impact on my staff’s stress levels just by being consistent and providing a vendor we can always count on for really high-quality work. They also go out of their way to source really cutting-edge camera technologies for our shoots, which helps make us look incredibly professional. We really appreciate their effort in that regard.

How did Signature Video Group perform from a project management standpoint?

I can’t speak to any project management tools they use, but they help us to plan out the shoot days very thoroughly. Their level of organization has made all of those processes very smooth. Communication is also always a priority, so it is very easy to reach them.

What did you find most impressive about them?

Their crew makes our employees feel incredibly comfortable regardless of whether they are on camera for the first time, which makes for even better videos in the end. I think their personal touch is not something you could find with almost any other vendor.

Are there any areas they could improve?

No, I am a huge supporter of these guys and have really loved everything they’ve done for us.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a chair manufacturing company focused on the commercial market space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We hired Signature Video Group to produce product videos for us.

SOLUTION

What was the scope of their involvement?

The videos that they create range from product assembly to how-to guides. They handle the entire production in-house. 

What is the team composition?

I work directly with two people, but there are more teammates at the production house. 

How did you come to work with Signature Video Group?

From the beginning, I knew they would be easy to collaborate with and do what they said they’d do. 

How much have you invested with them?

I’ve used them for quite a few projects already so, in total, I’ve spent near $50,000.

What is the status of this engagement?

We started working together in June 2018 and we’re still actively working with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The work they produce continues to enhance the brand image of our company. 

How did Signature Video Group perform from a project management standpoint?

They’re really easy to deal with. In terms of communication and meeting deadlines, they’re spot on. The team is always available and understanding. 

What did you find most impressive about them?

I have only positive things to say about their team. They’re always within budget, on time, and are great people to work with. 

Are there any areas they could improve?

No, they’ve been fantastic to work with. 

BACKGROUND

Introduce your business and what you do there.

I’m a department officer at Georgetown Hospital Foundation. We build awareness and inspire giving to raise funds for essential equipment and services for Georgetown Hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed to create an impactful and inspiring video to help us raise a significant amount of money to replace our aging equipment.

SOLUTION

What was the scope of their involvement?

Signature Video Group created the whole story and vision for the project and brought it to life in a single video.

What is the team composition?

We worked with 4 team members from Signature Video Group.

How did you come to work with Signature Video Group?

Someone referred Signature Video Group to us and they generously donated the project to us for the second year in a row.

What is the status of this engagement?

We worked together from October - November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Signature Video Group’s video was played the night of our gala and inspired over $450,000 in donations. Since then, we’ve used it to promote our holiday campaign, which has currently raised over $120,000. Moreover, donor feedback was amazing; they were all very moved by the video. In fact, donor engagement spiked the day we shared the video online.

How did Signature Video Group perform from a project management standpoint?

We communicated via virtual meetings and emails.

What did you find most impressive about them?

Signature Video Group was so passionate about what they did, and their creativity really brought the equipment to life. Overall, they were a pleasure to work with.

Are there any areas they could improve?

No, they were absolutely amazing to work with!

UPDATED REVIEW

This review was published on November 8, 2024.

Knesia Sholdra
Associate Director, Georgetown Hospital FoundationNon-profit

Canada

1-10

Aug 2024 - Oct 2024

$50,000 to $199,999

Project summary
A nonprofit hired Signature Video Group to produce a video to help raise funds to acquire a new set of hospital stretchers. The team handled the whole production process.

Feedback summary
Thanks to the video, the organization raised $170,000 CAD, enabling them to purchase 22 new stretchers. Signature Video Group’s communication was excellent, and they always went the extra mile to meet the client’s needs. The team’s flexibility and personable attitude made them a joy to work with.

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of the Georgetown Hospital Foundation, a nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We were looking to raise money for a new fleet of stretchers for our hospital. We had an ambitious goal of replacing at least 15 stretchers.

SOLUTION

What was the scope of their involvement?

Signature Video Group helped us produce an amazing video that told the story and life cycle of one stretcher at our hospital. We initially had a couple of preliminary calls with them to discuss our vision, where we wanted it to go, and what we were looking for. They also did a site visit, during which Chris toured our hospital to identify any key areas or barriers for filming. From there, their team proceeded with the work and handled the entire production process, including the filming and editing.

What is the team composition?

We worked with various people from their team, including Chris.

How did you come to work with Signature Video Group?

They were recommended to us by a donor we work with. We decided to work with their team because of their professionalism and passion. After watching their videos, we could really tell that they put their heart and soul into everything they do.

How much have you invested with them?

We spent between $50,000–$100,000 CAD on this project.

What is the status of this engagement?

We worked together from August–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video helped us raise enough money for 22 new stretchers, which was around $170,000 CAD.

How did Signature Video Group perform from a project management standpoint?

They delivered on time and within budget, and their communication was amazing from start to finish. Overall, they went above and beyond to meet our needs. For communication, we interacted through email, Zoom, and in-person meetings.

Are there any employees from the service provider's team that you would like to shout out to in this review?

I want to give a shout-out to Chris. He was the one who oversaw the project.

What did you find most impressive about them?

Their attention to detail was great, and everyone on their team was delightful to work with. They were easygoing and flexible, which was very important to us. Also, their team really knew how to tell a story in an emotional way that inspired people to give.

Are there any areas they could improve?

They don’t need to improve on anything — they did an incredible job, and we are beyond grateful to them.

Do you have any advice for future clients of theirs?

Don’t hesitate to do business with Signature Video Group. You won’t regret it, and you’ll reap the benefits of partnering with them. They'll also be well worth your investment, and you’ll see a huge return.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the ceo of dexah

Describe what your company does in a single sentence.

Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Signature Video Group to accomplish?

• Make a corporate video

SOLUTION

How did you find Signature Video Group?

Online Search

Why did you select Signature Video Group over others?

High ratings

How many teammates from Signature Video Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Excelent 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

excelent quality 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Signature Video Group?

Virtual Meeting

What did you find most impressive or unique about this company?

they are professionals 

Are there any areas for improvement or something Signature Video Group could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of an educational institution.

Describe what your company does in a single sentence.

Educational institution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Signature Video Group to accomplish?

• Videography

SOLUTION

How did you find Signature Video Group?

• Clutch Site
• Previous work

Why did you select Signature Video Group over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Signature Video Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Pre-production for a series of video ads
• Filming across multiple locations and dates
• Post-production for a series of video ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video ads were produced on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very diligent account management
• Multiple check-ins throughout the process - very collaborative
• Open to feedback and updates to direction
• Agile and willing to "roll up their sleeves" to get the work done

What was your primary form of communication with Signature Video Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Creative vision
• Disciplined approach to pre-, during and post-production
• I was impressed by the team's professionalism.

Are there any areas for improvement or something Signature Video Group could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am a producer of Film and Television.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signature Video Group?

We hired Signature Video Group to write and produce trailers for a feature film project we completed in 2017.

What were your goals for this project?

The intent of this project was to create a trailer to drive sales and distribution.

SOLUTION

How did you select this vendor?

We selected Signature Video Group because of the creative talent and passion that they have exhibited throughout all their work that I have seen.

Describe the video(s) and the process in detail.

Signature Video Group screened the film, and then working with their creative staff wrote a trailer. After the proposal for the trailer was approved they edited the trailer, and did complete sound design and colour correction as well as all necessary motion graphics work.

What was your vendors' project management or feedback process?

Throughout the process we met several times with producers from signature video group to review the various stages of work as the project developed. We also communicated through email.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The trailer was a complete success. The film went on to win several film festivals and play all over the world. It later sold to distribution companies for both domestic and international sales. The trailer that Signature Video Group created played a key role in festival promotions and gaining distributor interest in the project.

How effective was the workflow between your team and theirs?

The workflow between our company and Signature Video Group was seamless. Honestly speaking they managed most of the work for us, and were prompt and professional in their communications with us and in getting approvals at the various stages of the project.

What did you find most impressive about this company?

Signature Video Group impressed us with their creative insight into marketing. The process was simple and easy, and they produced extremely engaging work at a very competitive price.

Are there any areas for improvement?

Nothing comes to mind. They exceeded creative expectations and delivered exactly what they promised and in a timely fashion.

BACKGROUND

Please describe your company and your position there.

OEC is a group of energy and infrastructure companies. I am the Manager, Communications and Marketing, for the firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Signature Video Group?

SVG was tasked with creating a corporate video

What were your goals for this project?

We wanted to create awareness and emotion linked with our brand

SOLUTION

How did you select this vendor?

SVG was chosen from 4 suppliers that I had come in to provide ideas and budgets

Describe the video(s) and the process in detail.

The video has scenes from all of our energy and infrastructure companies.

What was your vendors' project management or feedback process?

SVG manages themselves. I trusted them to create our video and they didn’t let us down. They followed through on all their deliverables.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve heard very positive feedback from clients and others in our industry

How effective was the workflow between your team and theirs?

No issues throughout the project. Very happy with the results.

What did you find most impressive about this company?

Signature Video Group is very artistic and creative but still runs like an efficient business. They manage themselves, make our lives easier and make us look good.

Are there any areas for improvement?

Can be a bit costly compared to other suppliers.