Shugert Marketing

BACKGROUND

Please describe your company and position.

I am the Owner of Maturables

Describe what your company does in a single sentence.

Create Blended Foods for people who have difficulty chewing and swallowing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shugert Marketing to accomplish?

• I have 2 Freezer Kit options. One for a box of 6 outside local area and a freezer kit box of 12. I need to add the box fee - to orders outside local area and it to charge freezer kit fee for each box ordered.
• Customers within a 20 mile radius - to get charged for local drop off rates
• Keep within my timeline and budget

SOLUTION

How did you find Shugert Marketing?

Online Search

Why did you select Shugert Marketing over others?

Other

How many teammates from Shugert Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Set up two shipping kit options based on box size.
• Added applicable box fees for orders outside the local delivery area
• Established the fees for the different shipping boxes. 
• Configured fees to apply per box required, rather than once per order.
• Accounted for orders requiring multiple boxes and different box sizes.
• Set up the process so customers do not need to select local or non-local delivery.
• Delivery location determines whether the additional shipping kit fees apply
• Kept the shipping setup within the initial budget parameters.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• My site was able to go live. 
• I have received positive feedback from the clients I have connected too

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Worked closely with Shugert Marketing to review my specific requirements.
• Shugert Marketing completed the work within the agreed-upon timeframe.
• They stayed within my initial budget without unexpected costs.
• The company was honest throughout the process.
• Provided excellent customer service and clear communication.
• The individuals I dealt with were responsive to my questions, changes, and feedback.
• Delivered solutions that aligned with my needs and expectations.
• Demonstrated professionalism, reliability, and attention to detail.
• Overall, I was super pleased with the quality of the work, customer service, and commitment to honoring my original budget.

What was your primary form of communication with Shugert Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

• Honesty
• Communication
• Customer Service

Are there any areas for improvement or something Shugert Marketing could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Spectro-UV. We manufacture advanced ultraviolet lamps, radiometers, and diagnostic tools for industries such as nondestructive testing, laboratories, semiconductors, industrial applications, and forensics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shugert Marketing?

My Shopify website needed immediate attention to fix several bugs that resulted in customers’ inability to place orders.

SOLUTION

What was the scope of their involvement?

We were running a customized version of the Impact theme on our Shopify store. The theme had custom scripts added by a previous developer, and we intentionally stayed on an older version to preserve those scripts. We experienced a click-freeze issue where links and product tiles became unclickable after the initial page load. Navigating to a product page trapped the user there, with no menu links or navigation responding to clicks.
The issue occurred across all browsers and devices.We ruled out app embeds as the cause. All app embeds were disabled during troubleshooting, and the issue persisted, confirming the problem was in the theme code itself. Shugert Marketing identified the custom scripts causing click events to be intercepted or blocked after page load. They fixed the conflict so links and product tiles remained clickable throughout the session.

What is the team composition?

We worked with 2–5 teammates from Shugert Marketing.

How did you come to work with Shugert Marketing?

Someone referred Shugert Marketing to me. I chose them over other options because they had high ratings, were close to my geographic location, and their pricing fit our budget.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with Shugert Marketing in August 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website was unable to accept orders, and Shugert Marketing got us up and running very quickly. Orders immediately started back up.

How did Shugert Marketing perform from a project management standpoint?

Shugert Marketing was very professional and understood the assignment. We had constant communication with them during the process. Our primary form of communication was email and messaging apps.

What did you find most impressive about them?

Their understanding of the problem and the quick resolution was impressive.

Are there any areas they could improve?

There was nothing Shugert Marketing could have done better.

BACKGROUND

Please describe your company and position.

I am the President of TheSalonGuy

Describe what your company does in a single sentence.

Ecommerce store selling haircare products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shugert Marketing to accomplish?

• Move my previous custom theme to a better theme on shopify.
• Optimize store speed.
• Optimize UI/UX.

SOLUTION

How did you find Shugert Marketing?

Online Search

Why did you select Shugert Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shugert Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I found the agency through the Shopify marketplace and decided to reach out to them. It showed as them being in NYC but they are actually in Spain. I needed to update and migrate my old theme to a new one and Samuel and his team took on the project. They went above and beyond to make sure every detail was executed to make my store better optimized. They did a great job on the tasks and I was very impressed with their ability to communicate asn see things through. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The projest was just completed but I am hoping to see improvements on conversions due to the optimization they made to my site. They full completed the tasks and went above and beyond to make sure everything was done to the highest standards. Samuel is a great leader!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This project ended up taking a bit longer however they stayed committed to delivering the best results and never once challenged any of my requests for adjustments or fixes. A very rare trait to find in an agency. Communication was great and the team was a pleasure to work with. 

What was your primary form of communication with Shugert Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

I think the fact that Samuel the owner was directly involved gave me the feeling of securty knowing he was looking over and adding his special touch to every detail. I also loved how there were NO ego's!!! 

Are there any areas for improvement or something Shugert Marketing could have done differently?

Not really. I felt the messaging platform they use for communication could have better features like uploading images but aside from that they were great. 

BACKGROUND

Please describe your company and your position there.

I am the eCommerce Associate for a chemical manufacturer, wholesaler and retailer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shugert Marketing, and what were your goals?

Our eCommerce website was using the basic template on the BigCommerce platform. My team wanted to create a unique, branded, consumer focused website design that integrated on top of the existing BigCommerce website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Shugert Marketing and upon meeting and discussing the project, rate, and timeline for completion, Shugert Marketing was the perfect choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several design and development creative meetings to develop the new look, brand, and functionalities built into our eCommerce website. We were hosting and managing our orders on the BigCommerce platform and the team at Shugert Marketing was able to design a completely custom looking site, add some new functionality, make the site load speed blazing fast, all still integrated perfectly onto the BigCommerce platform.

How many people from the vendor's team worked with you, and what were their positions?

The lead designer and lead developer were the main points of contact that managed the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website, we've received so much great feedback and positive confirmation from customers on the look and feel of the website and the ease of the checkout process. Our website traffic bounce rate was reduced, and conversion rates increased as well.

Describe their project management style, including communication tools and timeliness.

The team used Trello and google docs to manage the project and even provided more content for the website than initially promised to help increase our SEO and user experience on each product page.

What did you find most impressive or unique about this company?

Shugert Marketing brought so many creative ideas to the project from the very beginning.  They created a unique Brand image for us, and has provided support on maintenance and updates requests even after the project was complete. Very responsive in their communication, and top professionals throughout the entire process of the project.

Are there any areas for improvement or something they could have done differently?

None that I can think of. Can't recommend them enough for any design, development, data, and especially eCommerce support.

BACKGROUND

Please describe your company and your position there.

Government Administration, Communications Office Deputy Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shugert Marketing, and what were your goals?

We were in need of consolidating different sources of data into several Data dashboards to communicate relevant information to constituents regarding infections, deaths and hospital capacity.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their turnaround time and diversity of services, including predictive models, analytics, UI/UX and Web design was the deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For the dashboards my understanding is that they used:

• Power Bi
• Tableau
• Javascript
• Python

For the visuals they delivered editable files in:

• Photoshop
• Indesign
• Illustrator

How many people from the vendor's team worked with you, and what were their positions?

I worked with:

• Samuel as the lead developer/client support
• Alexander, design and UI
• Graphic Designer, can't remember name
• Animator / Video Editor, can;t remember name

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They developed in a timely fashion, a marketing social media campaign during 2020 elections, Covid multimedia assets, covid data dashboards. Great quality and timeliness.

Describe their project management style, including communication tools and timeliness.

Management style is very hands-on, a well organized team where communication is key to the success of each project. At the beginning of the pandemic, we worked in an ever-changing environment due to the nature of the situation, where things were changing almost on a daily basis.

We scheduled weekly meetings where we shared the state of Covid in Pima County and they provided solutions or ideas for the emerging problem/issue of the day/week. Every deadline was met, in a handful of instances we changed the scope or we had to shift focus to another "urgent" project, and even under those circumstances they came through. Slack, WhatsApp, email, Teams, Zoom. they were very flexible in communicating with us.

What did you find most impressive or unique about this company?

Definitely their ability to work while we slept or during weekends to be able to meet our demands when we required it due to staff shortages or urgent needs.

Are there any areas for improvement or something they could have done differently?

I wish we had budgeted more money to keep them engaged.

BACKGROUND

Introduce your business and what you do there.

We’re an online ticketing company that sells tickets for events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shugert Marketing?

I hired them to develop my site.

SOLUTION

What was the scope of their involvement?

Shugert Marketing developed my system and customer-facing website. They built it to enable us to sell tickets to customers for events across the US. 

What is the team composition?

Two people worked with us. 

How did you come to work with Shugert Marketing?

A friend referred them to me, so I used them for a previous project and hired them again for this one.

How much have you invested with them?

We spent $15,000 and they have a monthly fee of $2,500. 

What is the status of this engagement?

This project started in 2016 and our engagement is ongoing. Though our work is paused because of what’s happening to our industry, we’ll be working again as soon as things are back to normal. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Because of their work, we proceeded to get jobs for over 100 venues in the US. we’re not doing too much right now since we’re paused, but we went from 0 to 100 venues. I’m very satisfied and they’ve done everything I ask them to. The business is pretty successful and we’ve received thousands and thousands of sales a year. 

How did Shugert Marketing perform from a project management standpoint?

They’re really friendly. Their team is on top of managing the project, including communication and meeting deadlines. 

What did you find most impressive about them?

They clearly understand the whole concept we want and they follow through to develop it. 

Are there any areas they could improve?

No, we were working with them to improve our app but whatever I decide to invest in, I’m pretty sure they will develop it well. 

BACKGROUND

Please describe your company and your position there.

Gifting services - ecommerce. Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shugert Marketing?

We needed a new section to let customers design their own gift box. Shugert Marketing developed this new section, with a great team work they gave us the best solution in budget.

What were your goals for this project?

We have 3 different gift box sizes. The new section must define automatically which size must be selected when customer add certain number of products.

SOLUTION

How did you select this vendor?

They give us great support since the beginning of the project. They own the project trying to give always the best result.

Describe the project and the services they provided in detail.

New section for our existing website. This section gives customer complete freedom to choose de products they would like to add to their gift box. They developed it from scratch, using algorithms to let the system detect product sizes according to existing box sizes.

In 4 easy steps customer choose gift category, box and crinkle paper color, product catalogue and finally the text they want to include in their gift. They integrated this section to our Shopify website.

What was the team composition?

2-3 people involved in our project, always trying to give us the best solutions and feedback. We loved the communication was efficient via WhatsApp group, giving us faster feedbacks and status.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Sales have increased a lot since we launched the new section. Customers preferred this new section rather the pre curated gift boxes.

How was project management arranged and how effective was it?

Great communication during the complete development. When they have any issues in any step they make their best to find smart solutions.

What did you find most impressive about this company?

Great ownership of the project. The 3 developers involved were proactive members.

Are there any areas for improvement?

Making a better timeline , considering there are always issues that can extend timing during the development.

BACKGROUND

Please describe your company and your position there.

We do custom content and communication solutions, creative productions of videos, websites, campaigns, etc. I am the founder and art director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shugert Marketing?

We hired them to help us build a robust ecommerce website with capacity for content and a wide variety of tools necessary to achieve the goals set by the client.

What were your goals for this project?

We needed to have sales and content on same page, cross linking multiple pieces within the site and maintain a high quality maintenance and ongoing SEO among other thing.s

SOLUTION

How did you select this vendor?

I've worked in the past and have always delivered.

Describe the project and the services they provided in detail.

Basic data gathering, Sitemap and mockups, Page Layouts, Content creation, Programming HTML/CSS coding for new website, Big Commerce integration, Custom coding for homepage, Custom coding for inner pages, Data Analytics, Dashboard creation for GA, Data Analysis, Data Visualization, Testing, debugging,Maintenance, monitoring and ongoing code optimization.

What was the team composition?

1 Data Scientist, 2 Developers and 1 Tech support.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Not yet, but I can say we've had a 75% jump in traffic.

How was project management arranged and how effective was it?

We used Trello, Slack for management and comms.

What did you find most impressive about this company?

Their attention to detail, perseverance, and creative thinking impressed us.

Are there any areas for improvement?

Not really, we got even more than we bargain for.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Self Care Is For Everyone, a company that promotes mental health awareness by fostering open conversations, providing self-care reminders, and building a compassionate community to prevent suicide and self-harm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shugert Marketing?

We needed help revamping our website, providing technical support, and finding the right apps and plug-ins or creating them.

SOLUTION

What was the scope of their involvement?

Shugert Marketing has helped us revamp our website, fix any urgent glitches, and implement the right apps and plug-ins to improve our site's functionality.

What is the team composition?

We've worked with 2–5 teammates from Shugert Marketing.

How did you come to work with Shugert Marketing?

We found them through Shopify and chose them because they were a great culture fit and their company values aligned with ours.

What is the status of this engagement?

We started working together in December 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shugert Marketing's work has helped our website better tell our story and optimize our selling areas and points.

How did Shugert Marketing perform from a project management standpoint?

Shugert Marketing's project management is good; we communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Shugert Marketing's team is good, kind, and sweet; we're rooting for them.

Are there any areas they could improve?

I can't think of anything for Shugert Marketing to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of a company that provides services focused on customer satisfaction, prioritizing trust, security, economy, and efficiency. We adapt to the specific needs of each client.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shugert Marketing?

We needed to migrate our e-commerce from a custom platform to Shopify without losing traffic or SEO positions. We also wanted to increase sales and facilitate processes and UX.

SOLUTION

What was the scope of their involvement?

Shugert Marketing has migrated our e-commerce to Shopify with quality traffic and without losing our SEO positioning. The team has also improved the UX for our users and our operational team.

What is the team composition?

We’ve worked with 2–5 teammates from Shugert Marketing.

How did you come to work with Shugert Marketing?

We found Shugert Marketing through an online search. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with Shugert Marketing in May 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shugert Marketing has delivered a working e-commerce. We’ve stopped all paid ads and still have the same amount of sales, so we now have better quality traffic. We also have equal or more sales despite having less traffic.

How did Shugert Marketing perform from a project management standpoint?

Shugert Marketing’s project management is excellent. We communicate via email and messaging apps.

What did you find most impressive about them?

Shugert Marketing’s attention and service are impressive. I’ve felt guided throughout the whole project.

Are there any areas they could improve?

No, everything has been done perfectly.