Shopiator - Google Ads Agency for DTC Ecom

BACKGROUND

Please describe your company and position.

I am the Company Director of The Bump Plan

Describe what your company does in a single sentence.

The Bump Plan is an online fitness platform offering expert-led, evidence-based exercise and guidance for women trying to conceive, during pregnancy, after birth, and into long-term motherhood.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shopiator - Google Ads Agency for DTC Ecom to accomplish?

• We hired them to make sure Google Ads was set up properly: tracking, campaign structure, keywords, reporting and conversion data. Without that, we could not trust the numbers or know what was actually working.
• Their job was to bring in trialists and subscribers at a CPA that made commercial sense. Not just more traffic — better-quality traffic that could convert.
• We needed Google Ads to become more stable, less reactive and easier to scale carefully. They were also there to help us adapt as Google Search changed, so we were not relying on old tactics that might stop working.

SOLUTION

How did you find Shopiator - Google Ads Agency for DTC Ecom?

Online Search

Why did you select Shopiator - Google Ads Agency for DTC Ecom over others?

• High ratings
• Good value for cost

How many teammates from Shopiator - Google Ads Agency for DTC Ecom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Guided PPC were brought in to manage and improve The Bump Plan’s Google Ads activity, with responsibility for the account setup, tracking, campaign structure, optimisation, performance reporting and strategic direction of paid search. The work was not limited to simply “running ads”. Their role covered the full Google Ads engine: making sure the account was technically sound, building campaigns around the right search intent, improving CPA, identifying wasted spend, testing new opportunities, and helping TBP understand how Google Ads should fit into the wider growth strategy. Key deliverables 1. Account onboarding and setup Guided PPC completed the initial onboarding process, gained access to the required accounts and reviewed the existing Google Ads setup. This included understanding The Bump Plan’s products, customer journey, existing campaigns, website flow, tracking setup and commercial goals. 2. Google Ads account restructure They reviewed the existing campaign structure and created a clearer plan for how the account should be organised. This included separating campaigns by intent and purpose, such as brand search, non-brand/inbound search, competitor campaigns, feeder campaigns and Performance Max activity. 3. Conversion tracking fixes A major part of the work was checking, validating and fixing conversion tracking. This was important because TBP needed reliable data on which campaigns were driving trials, subscribers and paid conversions. Without accurate tracking, CPA and ROAS decisions would have been unreliable. 4. Campaign creation and launch Guided PPC built and launched new Google Ads campaigns, including: Brand campaigns around The Bump Plan, Hollie Grant and related branded searches. Inbound/non-brand campaigns targeting people searching for pregnancy, postnatal and related fitness support. Competitor search campaigns. Feeder campaigns designed to gather search-term data and identify new pockets of intent. Performance Max campaigns to broaden acquisition opportunities. 5. Keyword and search-term management They reviewed search terms, added relevant keywords, removed irrelevant searches and paused poor-performing keywords. This was especially important when campaigns started attracting low-quality or irrelevant search traffic. Their job was to tighten the account so spend went towards people more likely to convert. 6. CPA and budget optimisation Guided PPC monitored performance against CPA targets and adjusted campaigns accordingly. This included reducing bids or targets where performance weakened, holding budget steady when scaling was risky, and focusing on commercially viable acquisition rather than simply increasing spend. 7. Performance recovery work When CPA spiked or conversion volume dropped, they investigated the likely causes and made corrective changes. This included identifying whether the issue came from search campaigns, feeder campaigns, irrelevant search terms, automated bidding behaviour, landing-page performance or broader conversion issues. 8. Reporting and performance insight They provided ongoing reporting and performance updates, including analysis of spend, conversions, CPA and campaign efficiency. They also helped explain what had changed in performance, what actions had been taken, and what should be watched next. 9. CRO and website conversion insight Their work extended into identifying when the ads were not the only issue. At points, the conclusion was that performance was being limited by the website conversion rate or checkout/user journey, not just by campaign settings. That made their input useful beyond Google Ads alone. 10. Microsoft Clarity and user-behaviour insight They set up Microsoft Clarity to help TBP understand how users behaved on the website after clicking ads. This supported better diagnosis of whether problems were coming from traffic quality, landing pages, checkout flow or user experience. 11. Creative and ad copy support They worked with TBP on ad copy, video ad guidance and testing different messaging angles. This included using approved copy, exploring pain-led campaigns, testing Meta-winning creative concepts in Google where appropriate, and improving ad relevance. 12. Strategic advice on Google Search changes Guided PPC also advised on the changing Google Search landscape, including the impact of AI-generated search results on ad visibility and performance. This meant their role included helping TBP think beyond the immediate campaign setup and consider how to futureproof paid acquisition as Google Search became less predictable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the project: CPA improved Google Ads reached a blended CPA of around £24–£29, with one later period dropping to around £19. Conversions increased Conversions increased while CPA improved, showing better efficiency without simply reducing volume. BFCM campaigns delivered attributed sales The campaigns generated 64 conversions in 7 days at around £32 CPA, with 124 conversions attributed to Guided PPC campaigns through discount-code usage. Performance recovered after CPA spikes When costs rose, weak keywords and irrelevant search terms were removed, bidding was tightened, and campaign costs reduced while conversions recovered. Account control improved The account became more structured, with clearer CPA targets, better search-term management, tighter budget control and stronger reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project in a structured and responsive way, with regular calls, clear action points and timely delivery of most core setup and optimisation work. They responded quickly to performance issues and adjusted strategy around our priorities, although some deeper optimisation and reporting work remained ongoing rather than fully complete.

What was your primary form of communication with Shopiator - Google Ads Agency for DTC Ecom?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was that Shopiator were not just narrowly “running Google Ads”. They connected ad performance to the bigger commercial picture: tracking, CPA, landing pages, conversion flow, retention and website/CRO issues. The most impressive thing is their ability to diagnose problems rather than just spend more money. When performance dipped, they looked at search quality, bidding, conversion tracking and funnel issues, then made practical changes. Their approach also felt unusually strategic for a Google Ads partner. They were willing to challenge whether the issue was actually ads, the website, the offer or the user journey — which is far more useful than an agency that simply keeps launching campaigns.

Are there any areas for improvement or something Shopiator - Google Ads Agency for DTC Ecom could have done differently?

Shopiator delivered strong value overall, but they could have improved by providing clearer root-cause analysis, more commercially joined-up reporting, and more proactive strategic recommendations. Their work was responsive and practical, but the project would have been stronger with sharper explanations of performance changes and clearer guidance on what to do next.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing manager of Eco Aya, a company that makes 100% high-quality, plastic-free clothing using a single-origin supply chain.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shopiator - Google Ads Agency for DTC Ecom?

We needed help increasing our MER, cash flow, and new customer acquisition.

SOLUTION

What was the scope of their involvement?

Shopiator - Google Ads Agency for DTC Ecom helps us analyze our Google Ads at an ad and campaign level to improve our MER and sales. The team has created campaigns, provided reports, offered creative strategy recommendations, and given us feedback on our website.

What is the team composition?

We work with 2–5 teammates from Shopiator - Google Ads Agency for DTC Ecom.

How did you come to work with Shopiator - Google Ads Agency for DTC Ecom?

We found them through an online search. We chose them because they understand Google Ads at a very high level that other agencies cannot match. Additionally, they closely follow the MER and other metrics to ensure our company is growing profitably. Moreover, they give more advice than Google Ads, including website and email marketing advice.

How much have you invested with them?

So far, we've spent between $200,000 and $999,999 with them.

What is the status of this engagement?

We started working together in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shopiator - Google Ads Agency for DTC Ecom has doubled our metrics. Our MER has increased by 100%, and our sales have tripled. We saw these results within a month.

How did Shopiator - Google Ads Agency for DTC Ecom perform from a project management standpoint?

Shopiator - Google Ads Agency for DTC Ecom delivers on time and is very professional. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed by their success and how they analyze the metrics. Other agencies don't understand Google Ads in depth, and Shopiator - Google Ads Agency for DTC Ecom fully understands how Google works. Moreover, they go the extra mile, so they don't just help us with Google Ads but also give us advice on our website and meta.

Are there any areas they could improve?

I can't think of anything for Shopiator - Google Ads Agency for DTC Ecom to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Petco, an advertising and marketing company. We sell supplements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shopiator to accomplish for your supplement marketing?

We needed help with our Google Ads.

SOLUTION

What was the scope of their involvement?

Shopiator has set up our Google Ads campaigns. The team has been responsible for everything, including keywords and copywriting.

What is the team composition?

We’ve worked with 2–5 teammates from Shopiator.

How did you come to work with Shopiator?

Someone referred Shopiator to me. I chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shopiator has delivered a 3x ROAS consistently. The team has increased our sales by 20%.

How did Shopiator perform from a project management standpoint?

Shopiator has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

Shopiator's quick response time and knowledge are impressive.

Are there any areas they could improve?

No.