Shiv Infotech

BACKGROUND

Please describe your company and position.

I am the Operation Head of Qrious Tech Team LLP

Describe what your company does in a single sentence.

Our company provides dedicated resources to deliver customized, cutting-edge software solutions that drive digital transformation and meet the unique needs of each client.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?
We hired dedicated resources to accelerate project timelines, enhance technical expertise, and ensure the seamless execution of client-specific software solutions tailored to their business needs.

SOLUTION

How did you find Shiv Infotech?

• Online Search
• Clutch Site

Why did you select Shiv Infotech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Timely service

How many teammates from Shiv Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Dedi­­cated resources ensure focused attention and expertise on the project. This section highlights the team members assigned to the project, along with their roles and responsibilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Decreased FRT (First Reply Time) 
• Decreased FResT (First Resolution Time) 
• Increased CSAT Rating 
• 24/7 Support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been partnering with Shiv Infotech for outsourced customer support for the past two years, and our experience with their project management has been highly positive. Shiv infotech consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. 
They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.

What was your primary form of communication with Shiv Infotech?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of Shiv Infotech's most impressive and unique aspects is its exceptional level of customization and adaptability in its services. They demonstrated a deep understanding of our specific needs and business model, allowing them to provide highly tailored support solutions. 
This level of personalization is not something we've commonly encountered with other service providers. 

Are there any areas for improvement or something Shiv Infotech could have done differently?

While our experience with Shiv Infotech has been largely positive, an area that particularly stands out for potential improvement is the hiring time for support agents proficient in non-English languages. 
Expediting the recruitment and training process for these agents would enable us to serve our diverse customer base better and address their needs more efficiently.

BACKGROUND

Please describe your company and position.

I am the Founder of J Technolabs

Describe what your company does in a single sentence.

We deliver cutting-edge technology solutions and digital services designed to empower your business and secure your digital world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• The project's goals were to complete the HR Suite, build a user-friendly, responsive, and visually appealing website, and ensure the website works seamlessly across various devices and browsers.

SOLUTION

How did you find Shiv Infotech?

Clutch Site

Why did you select Shiv Infotech over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our web development needs, we required dedicated developers. After conducting a technical round and two assessment rounds, we successfully recruited four developers to achieve our objectives for the year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They demonstrated a thorough understanding of the requirements for the HR Suite website and consistently provided accurate and relevant solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on schedule and within the planned budget. All objectives were achieved, and any issues that arose were managed professionally.

What was your primary form of communication with Shiv Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to understanding our needs and delivering tailored, efficient software solutions stood out, ensuring not only technological excellence but also tangible business outcomes.

Are there any areas for improvement or something Shiv Infotech could have done differently?

We've had a consistently excellent experience working with Shiv InfoTech.

BACKGROUND

Please describe your company and position.

I am the Jr Odoo Developer of KoderXpert Technologies LLP

Describe what your company does in a single sentence.

As a software development company specializing in digital metamorphosis, we offer state-of-the-art technical solutions tailored to our clients' requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• Gathering application information is the comprehension and knowledge of the interaction, rules, and best practices related with presenting an application for a meeting or other scholastic occasion. This skill incorporates all of the different gathering application methodology, including finishing and submitting administrative work, complying with time constraints, and following the specific prerequisites set out by the meeting coordinators.

SOLUTION

How did you find Shiv Infotech?

Online Search

Why did you select Shiv Infotech over others?

• Good value for cost
• Company values aligned

How many teammates from Shiv Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Share Play is specially for playing online games, where user can play online games without download any software or application, It that project their is so many functionality are available like, user can do communication with different user using chat functionality and that they can change their orientations , and hide and pop-up chat as well, Also If user want to see live streaming then user can see that as well. 
Users can have so many categories which they can select and play games accordingly. Also, users can make friends and give them coins which they win in games , and they can also buy coins as well using Gpay , Apay and card as well

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We effectively finished our orders as a whole.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have over and again showed reliability and elite execution. They regularly met courses of events, guaranteeing brief conveyance of venture achievements. Their commitment to creating top notch work, as well as their capacity to adjust to changing task prerequisites, has been extraordinary.

What was your primary form of communication with Shiv Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They forcefully requested input, executed my suggestions, and gave incredible bits of knowledge in the interim. Their status to work together collectively and their receptiveness to my ideas significantly supported the venture's prosperity.

Are there any areas for improvement or something Shiv Infotech could have done differently?

No, we had an incredible experience working with Shiv Infotech

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of SoftCoding Solutions

Describe what your company does in a single sentence.

Web and Mobile Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• Hired Dedicated Developer on Contract basis

SOLUTION

How did you find Shiv Infotech?

Clutch Site

Why did you select Shiv Infotech over others?

Close to my geographic location

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The dedicated developers successfully fulfilled the scope of work, showcasing their expertise in Node.js and React.js. They delivered a fully functional web application with an intuitive UI/UX design and secure user authentication. Additionally the cross-platform mobile application demonstrated consistent performance across various devices. 

The backend server was set up efficiently and integrated with the database enabling seamless data exchange through RESTful APIs. The team conducted comprehensive testing promptly addressing identified bugs and optimizing the codebase to ensure optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team completed the task within the allotted time frame and regularly updated the status.

What was your primary form of communication with Shiv Infotech?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The project's readiness to go live is the measurable conclusion that reflects progress or success. This signifies that all necessary capabilities have been extensively tested and confirmed. The accomplishment was made possible by a dedication to achieving project deadlines and providing high-quality products.

Are there any areas for improvement or something Shiv Infotech could have done differently?

No, everything was perfect.

BACKGROUND

Please describe your company and position.

 I am the Operation Manager of an education company 

Describe what your company does in a single sentence.

The company is a leading training and skill development organization dedicated to empowering India's youth with the skills they need to secure better employment opportunities.

As a training partner of two major government skill development initiatives—PMKVY (Pradhan Mantri Kaushal Vikas Yojana) and JSDM (Jharkhand Skill Development Mission).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• To Develop the ERP

SOLUTION

How did you find Shiv Infotech?

Referral

Why did you select Shiv Infotech over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Shiv Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It include automated payroll processing, attendance & leave management, employee self-service portal, compliance & tax calculations, performance tracking, and HR analytics. It also includes a Mobilization Module, covering the complete candidate registration to placement flow.

This module enables batch creation, tracks candidate progress, manages training & certification, and records placement details. Additionally, it integrates with payroll and accounting, provides real-time notifications, and ensures secure role-based access for efficient HR operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes include reduced candidate placement time through the Mobilization Module, increased payroll accuracy, and faster HR process execution.

Improved batch creation success rates and higher user adoption among HR teams also demonstrate efficiency gains. Additionally, reduced administrative workload and cost savings highlight the system's impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was structured and efficient, ensuring timely delivery of key milestones. They followed an agile approach, allowing for flexibility and iterative improvements.

Regular updates and clear communication kept stakeholders informed, while their responsiveness to feedback ensured that project needs were addressed promptly.

Overall, they demonstrated strong accountability and a commitment to meeting deadlines while adapting to evolving requirements.

What was your primary form of communication with Shiv Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

Their agile approach and commitment to innovation stood out, ensuring seamless project execution. Additionally, their responsiveness to feedback and ability to adapt to evolving needs made them highly reliable.

Are there any areas for improvement or something Shiv Infotech could have done differently?

Shiv Infotech could improve by enhancing documentation for better knowledge transfer and streamlining communication for quicker decision-making.

BACKGROUND

Please describe your company and position.

I am the CEO of Cuentista Tech

Describe what your company does in a single sentence.

As a digital transformation software development company, we offer innovative technical solutions to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• Conference application knowledge is the understanding and familiarity with the process, guidelines, and best practices associated with submitting an application for a conference or other academic event. This competency includes all of the various conference application procedures, including completing and submitting paperwork, meeting deadlines, and following the particular requirements set forth by the conference organizers.

SOLUTION

How did you find Shiv Infotech?

Online Search

Why did you select Shiv Infotech over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal of our suggested Learning Management System (LMS) web application is to give administrators, teachers, and students a well-organized and intuitive environment. We think this platform will completely transform the online learning experience because of its sophisticated features, seamless interaction, and secure architecture. 

We're excited to talk more about this proposal and customize the solution to fit your unique needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We fulfilled every order with success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have consistently demonstrated their dependability and excellence. They consistently adhered to schedules, guaranteeing on-time delivery of project milestones. Their commitment to delivering excellent work and their flexibility in responding to project specifications have been exceptional.

What was your primary form of communication with Shiv Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Throughout the process, they actively sought feedback, followed my suggestions, and provided insightful commentary. Their willingness to work together as a team and their receptivity to my advice greatly contributed to the project's success.

Are there any areas for improvement or something Shiv Infotech could have done differently?

Actually, working with Shiv Infotech has been a pleasure.

BACKGROUND

Please describe your company and position.

I am the Founder of Hashtech hub

Describe what your company does in a single sentence.

We are a team of Hashtechhub web design and development professionals who love partnering with good people and businesses to help them achieve online success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• Working with clients who love their work combines into a fun, wonderful partnership for everyone involved.

SOLUTION

How did you find Shiv Infotech?

Online Search

Why did you select Shiv Infotech over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Dedi­­cated resources ensure focused attention and expertise on the project. This section highlights the team members assigned to the project, along with their roles and responsibilities..

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased FRT (First Reply Time) 

Decreased FResT (First Resolution Time) 

Increased CSAT Rating 

24/7 Support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been partnering with Shiv Infotech for outsourced customer support for the past two years, and our experience with their project management has been highly positive. Shiv infotech consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.

What was your primary form of communication with Shiv Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of Shiv Infotech is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers. 

Are there any areas for improvement or something Shiv Infotech could have done differently?

While our experience with Shiv Infotech has been largely positive, an area that particularly stands out for potential improvement is the hiring time for support agents proficient in non-English languages. Expediting the recruitment and training process for these agents would enable us to better serve our diverse customer base and address their needs more efficiently.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Sperious

Describe what your company does in a single sentence.

Shiv Infotech is a forward-thinking technology solutions provider, offering a comprehensive range of software development services tailored to meet the evolving needs of businesses. With expertise in ERP systems, job portals, and advanced inventory management solutions, Shiv Infotech empowers organizations to streamline operations, enhance productivity, and achieve sustainable growth. Our team of skilled developers and consultants delivers cutting-edge, customized solutions that drive efficiency and innovation across multiple industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• The project's objectives were to finalize the Booking application in alignment with our design requirements

SOLUTION

How did you find Shiv Infotech?

• Online Search
• Referral

Why did you select Shiv Infotech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shiv Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The application will feature user registration, profile management, real-time scheduling, and live availability updates. Additionally, users will have the ability to modify, reschedule, or cancel their bookings, while receiving automatic confirmation emails and notifications. The admin panel will offer service providers a detailed dashboard for monitoring, managing, and analyzing booking trends and user activity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully fulfilled all of our commitments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on schedule and within the planned framework. All objectives were successfully achieved.

What was your primary form of communication with Shiv Infotech?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their outstanding technical skills amazed us coupled with excellent communication regarding design and implementation strategies to meet the project objectives.

Are there any areas for improvement or something Shiv Infotech could have done differently?

They are truly a pleasure to collaborate with at Shiv Infotech.

BACKGROUND

Please describe your company and position.

I am the Founder of Aranath Group

Describe what your company does in a single sentence.

Our mission is to contribute to society's development bycreating high-quality infrastructure that goes beyond buildings to become landmarks

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

The project's goals were: 

• Complete the Construction system,
• Design a user-friendly, responsive, and visually appealing website 
• Ensure seamless functionality across various devices and browsers

SOLUTION

How did you find Shiv Infotech?

Clutch Site

Why did you select Shiv Infotech over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop and refine a comprehensive Construction Management System that will centralize and streamline all construction-related processes, from planning to execution

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They demonstrated a thorough understanding of the Construction Management website's needs and consistently provided accurate and relevant solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their excellent project management allowed them to deliver the items on time and to our specifications with remarkable flexibility and attention to detail.

What was your primary form of communication with Shiv Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

Shiv Infotech's willingness to work together and receptivity to my recommendations greatly benefited the project.

Are there any areas for improvement or something Shiv Infotech could have done differently?

Our interactions with Shiv InfoTech have consistently been excellent.

BACKGROUND

Please describe your company and position.

I am the Owner of Try Me Fashion Hub

Describe what your company does in a single sentence.

Retail Fashion Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shiv Infotech to accomplish?

• The project's goals were to complete the E-commerce, build a user-friendly, responsive, and visually appealing website. Ensure the website works seamlessly across various devices and browsers.

SOLUTION

How did you find Shiv Infotech?

Online Search

Why did you select Shiv Infotech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shiv Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our web development needs, we required dedicated developers. After conducting a technical round and two assessment rounds, we successfully recruited four developers to achieve our objectives for the year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They demonstrated a thorough understanding of the requirements for the E-commerce website and consistently provided accurate and relevant solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on schedule and within the planned budget. All objectives were achieved, and any issues that arose were managed professionally.

What was your primary form of communication with Shiv Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to understanding client needs and delivering tailored, efficient software solutions stood out, ensuring not only technological excellence but also tangible business outcomes.

Are there any areas for improvement or something Shiv Infotech could have done differently?

We've had a consistently excellent experience working with Shiv InfoTech.