Shift8 Web

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Parkview Capital Management

Describe what your company does in a single sentence.

We offer web design and development services, including website redesign, UI/UX improvements, and front-end/back-end development to create modern, user-friendly, and high-performing websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

• We hired Shift8 Web to redesign our website and improve user experience and performance.

SOLUTION

How did you find Shift8 Web?

Online Search

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Shift8 Web to redesign our corporate website and improve the user experience across key service pages. Our existing site had become fragmented over time and no longer reflected our brand properly. Their team handled design direction, front-end and back-end development, page template creation, technical improvements, and content migration support. They also helped us simplify the site structure so visitors could get to the right information much faster.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The updated site gave us a clear improvement in engagement. We saw stronger performance on our core landing pages, lower bounce rates, and an increase in qualified form submissions. Internally, our team also became much more efficient because content updates were easier to manage and required less back-and-forth with developers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very dependable. Timelines were laid out clearly, milestones were met, and communication stayed consistent throughout the engagement. They were easy to work with and responded quickly when feedback or revisions came up. We always knew where things stood.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

They combine strong technical knowledge with good judgment. A lot of agencies can build what you ask for, but Shift8 Web also pushed back when something was unnecessary or suggested a better way to solve the problem. That was valuable.

Are there any areas for improvement or something Shift8 Web could have done differently?

Very little to note. A bit more training material for less technical internal users would have been helpful at the end of the project, but their team was responsive whenever we had questions.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Scribendi

Describe what your company does in a single sentence.

We offer marketing and digital solutions that help businesses grow their online presence and generate qualified leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

We hired Shift8 Web to redesign our website, improve user experience, and increase qualified lead generation.

SOLUTION

How did you find Shift8 Web?

• Online Search
• Clutch Site

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Shift8 Web to redesign our corporate website and enhance the backend experience for our internal team. Our previous site was outdated, hard to manage, and not effectively supporting lead generation. 
Their scope of work included strategy development, UX planning, custom design, WordPress development, template building, form integrations, technical SEO enhancements, and full migration support. They also addressed several long-standing structural issues that were impacting site performance and reporting accuracy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new site showed immediate improvements in performance, with a lower bounce rate, increased time on site, and a clear rise in qualified inbound leads within the first few months after launch. Internally, the biggest benefit was the ability for our team to update pages and publish content independently without relying on developer support, which significantly improved efficiency and made our marketing efforts more responsive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid throughout the engagement. They consistently kept the project on track, met deadlines, and promptly highlighted any areas requiring our input. Communication was clear, direct, and practical, which made collaboration easy. They also showed good flexibility when priorities changed mid-project, which is common in marketing projects.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was how balanced they were. Some agencies are good at design but weak on development, and others can build but do not think much about the user experience. Shift8 Web handled both sides well. They also gave honest recommendations instead of trying to upsell every possible feature.

Are there any areas for improvement or something Shift8 Web could have done differently?

Overall, it was a very strong engagement. If anything, more detailed documentation at handoff would have helped some of our less technical internal team members. That said, their team remained readily available and supportive whenever we had questions.

BACKGROUND

Please describe your company and position.

I am the VP, Marketing of La Fusée

Describe what your company does in a single sentence.

We provide web design and development services focused on building modern, high-performing websites that support business growth and lead generation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

We hired Shift8 Web to redesign our website to better represent our business, improve user experience, and increase lead generation and conversion rates.

SOLUTION

How did you find Shift8 Web?

Online Search

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a new website that better reflected the scale of our business and supported lead generation in a more consistent way. Shift8 Web handled the redesign and development from planning through launch. 
Their scope included UX recommendations, custom page templates, development, content migration support, performance improvements, and integrations for lead capture. They also helped us rethink how we presented our services so the site was more useful to prospective clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site gave us a more professional presence right away, but the bigger result was improved conversion activity. We started seeing more relevant enquiries come through, especially on the pages tied to our core service offerings. We also reduced a lot of friction internally because updates no longer required workarounds or outside help every time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and kept expectations clear from the start. Timelines were respected, communication was consistent, and they were quick to respond when questions came up. We had a few late-stage requests, and they handled those without making it feel like a problem.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was that they understood how to build for business goals, not just aesthetics. The site looks much better, but it is also more functional, easier to use, and more aligned with how our team actually works. That mix of design and practicality made a difference.

Are there any areas for improvement or something Shift8 Web could have done differently?

Very minor points only. There were a few moments where we needed to consolidate feedback from multiple stakeholders, and a slightly more formal review framework may have helped. Outside of that, the experience was very positive and I would recommend them.

BACKGROUND

Please describe your company and position.

I am the Director of Canadian Web Designs of Canadian Web Designs

Describe what your company does in a single sentence.

We provide digital marketing services to grow online visibility and generate leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

• We hired Shift8 Web to modernize our website, improve user experience, and increase conversions across key service pages.

SOLUTION

How did you find Shift8 Web?

Online Search

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Shift8 Web to modernize our website and improve conversion paths for a few core service lines. The project included design updates, custom development, better page layouts, improvements to mobile usability, lead form enhancements, and technical cleanup in the CMS. A big part of the work was making the site easier for our internal team to maintain while still improving the customer-facing experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we saw stronger engagement on service pages and a noticeable improvement in lead quality. Our internal team also became more self-sufficient, which was important because we did not want to rely on outside support for every small update. Site speed and usability both improved, and the end result feels much more aligned with our brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized, responsive, and easy to reach. Deliverables were completed when expected, and they handled revisions efficiently. I appreciated that they were not defensive when feedback came in. They just worked through it and kept the project moving, which made the process feel smooth.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness was excellent, but beyond that, I liked that they approached the work with a problem-solving mindset. They did not just build what was asked for. They looked at the bigger picture and suggested improvements that made the final product stronger.

Are there any areas for improvement or something Shift8 Web could have done differently?

Nothing major comes to mind. In a perfect world, we would have liked even more post-launch recommendations around ongoing optimization, but the core delivery was strong and the project met expectations.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of HostPapa

Describe what your company does in a single sentence.

We provide web development and digital solutions including website design, custom development, UX/UI design, CMS implementation, and performance optimization to help businesses improve their online presence and growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

We hired Shift8 Web to redesign our website, improve performance and UX, and build a scalable, easy-to-manage platform.

SOLUTION

How did you find Shift8 Web?

Online Search

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shift8 Web supported a large-scale redesign and redevelopment initiative for our public-facing website. 
The project involved discovery, information architecture, UX/UI design, custom development, CMS implementation, accessibility considerations, performance optimization, analytics setup, and migration planning. We also needed the new platform to support multiple internal stakeholders, more complex content workflows, and future growth without becoming difficult to maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered improvements across both marketing and operational metrics. We saw stronger page speed scores, better engagement on key landing pages, and more efficient lead routing after launch. From an internal standpoint, publishing became much easier and governance improved because content responsibilities were clearer. The overall quality of the site is simply much higher than what we had before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran the project with a good balance of structure and flexibility. There were regular check-ins, clear action items, and no ambiguity around next steps. They were dependable with deadlines and transparent when something required discussion or a decision. That consistency made a complex project much easier to manage.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

Their strength is that they understand both strategy and execution. They can talk through user journeys, content structure, and conversion goals, but they can also get into the technical details without losing momentum. That combination was valuable for us because this was not a simple design exercise. It required real depth.

Are there any areas for improvement or something Shift8 Web could have done differently?

The only area I would mention is that on a project of this size, even more formalized documentation during certain phases would have helped with internal alignment on our side. That said, the team was highly responsive and worked through feedback well. I would still rate the experience very positively."

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Impact Group Marketing

Describe what your company does in a single sentence.

Impact Marketing Group helps businesses grow through marketing and digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shift8 Web to accomplish?

• To refresh our website, improve credibility, and simplify management.

SOLUTION

How did you find Shift8 Web?

Online Search

Why did you select Shift8 Web over others?

High ratings

How many teammates from Shift8 Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought Shift8 Web in for a website refresh that was focused on improving credibility, clarifying our services, and making the site easier to manage. It was not a huge enterprise build, but it was important to us because our website had become inconsistent over time. 
They handled design updates, front-end development, page template cleanup, mobile optimization, and some basic SEO improvements. They also reorganized our navigation and helped simplify the content structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site feels much stronger from a brand perspective, and that has translated into better engagement. We saw an increase in form submissions and more time spent on our service pages. Mobile performance also improved, which mattered because a large percentage of our visitors come from phones. On the admin side, our team spends far less time fighting with the CMS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were reliable and easy to work with. Timelines were realistic, and they stayed on schedule. When we had feedback or needed changes, they responded quickly and did not make the process feel heavy. It felt like they understood that smaller teams still need good process, just without the bureaucracy.

What was your primary form of communication with Shift8 Web?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very practical. We never felt like they were trying to overcomplicate the project or sell us something beyond what we needed. They listened, made thoughtful recommendations, and executed cleanly. That kind of straightforward approach is harder to find than it should be.

Are there any areas for improvement or something Shift8 Web could have done differently?

Very few complaints. There were a couple of points during content review where we could have used a bit more guidance around best practices, but once we asked, they were helpful. I would absolutely work with them again.