# Set Fire Creative Set Fire Creative Reviews (19), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 0 connections joined Set Fire Creative's Network [Visit Website](https://setfirecreative.com/) [Get a Custom Proposal](https://clutch.co/profile/set-fire-creative) **We help small businesses turn into big businesses.** Here at Set Fire Creative, we believe that every business has a story to tell. The work they do, the people that do it, the value they offer to their customers—it all paints a picture of the brand’s personality. The catch is, not every business presents itself in the most attractive way. Not everyone is a spellbinding storyteller, and not everyone should have to be. That’s why we’re here—we help you tell the story, so you can focus on other things. We’ll help get your story out there, and invite people to come to you, so you can focus on doing what you do best. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Orem, UT (Headquarters) - Founded in 2016 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Social Media Marketing - 25% Pay Per Click - 25% Search Engine Optimization ### Focus Areas - PPC Focus: - 90% Google Adwords - 5% Bing Advertising - 5% YouTube Advertising - SEO Focus: - 25% Content development - 25% Link earning & development - 25% Local search - 25% On site optimization - Social Media Focus: - 25% Facebook Advertising - 25% Instagram Advertising - 25% LinkedIn Advertising - 25% Twitter Advertising ### Industries - 10% Manufacturing - 10% Automotive - 10% Media - 10% Advertising & marketing - 10% Arts, entertainment & music - 10% Medical - 10% Consumer products & services - 10% Real estate - 10% Financial services - 10% Non-profit ### Clients - 75% Small Business (<$10M) - 25% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Set Fire Creative offers competitive pricing and strong value for cost, with clients noting good ROI and measurable results. Projects vary widely, from SEO to PPC, and clients appreciate their transparency and communication. They are often recommended for their effective strategies and customer service. **Most Common Project Size**: Less than $10,000 based on 17 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Other Digital Marketing: Less than $10,000 based on 6 reviews - Search Engine Optimization: Less than $10,000 based on 5 reviews - Social Media Marketing: $10,000 to $49,000 based on 5 reviews - Pay Per Click: Less than $10,000 based on 3 reviews - Web Development: Less than $10,000 based on 3 reviews - Advertising: Less than $10,000 based on 1 review - Email Marketing: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Set Fire Creative Review Insights Overall Review Rating: 4.7 - Quality: 4.8 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 4.8 ### Top Mentions - Communicative (5 mentions) - Professional (4 mentions) - Knowledgeable (3 mentions) - Easy to work with (2 mentions) - Great project management (2 mentions) - Helpful (2 mentions) - High-quality work (2 mentions) - Puts the customer first (2 mentions) - Timely (2 mentions) - Accessible (1 mentions) - Autonomous (1 mentions) - Customized support (1 mentions) - Detail-oriented (1 mentions) - Efficient (1 mentions) - Exceptional performance (1 mentions) - Passionate about their work (1 mentions) - Personable (1 mentions) - Receptive (1 mentions) - Results-oriented (1 mentions) - Understands their clients' needs (1 mentions) ### Review Highlights **Excellent Client Service** Set Fire Creative is praised for their exceptional client service, treating all clients with care and attention. Clients feel valued and supported, regardless of project size, thanks to the team's dedication and professionalism. **Potential for More Frequent Updates** While clients appreciate the detailed reports provided, some suggest more frequent updates or informal check-ins could enhance collaboration and allow for real-time adjustments. **Effective Project Management** Clients appreciate Set Fire Creative's project management, noting their timely delivery, proactive communication, and seamless workflow. Their structured approach and responsiveness ensure that projects stay on track and meet client needs. **Effective Use of PPC and Ad Spend** Set Fire Creative is skilled in managing PPC campaigns, often achieving measurable ROI and improving ad spend effectiveness. Clients report increased traffic and conversions due to their strategic ad management. **Negative Feedback on Creativity** One client expressed dissatisfaction with the creative aspect of Set Fire Creative's services, noting that the agency relied heavily on client-provided materials and did not produce original creative work. **Positive Impact on Brand Awareness** Set Fire Creative successfully enhances brand awareness for clients through targeted campaigns and strategic marketing efforts. Clients report increased visibility and engagement as a result. **Proficient in Social Media Marketing** Clients commend Set Fire Creative for their social media marketing skills. They effectively increase engagement and reach, with some clients seeing substantial growth in social media-driven leads and followers. **High Client Referrals and Recommendations** Set Fire Creative receives high recommendations and referrals from satisfied clients. Their reputation for delivering successful outcomes leads clients to confidently recommend them to others. **Tailored Strategies and Solutions** Set Fire Creative customizes their strategies to fit client needs, resulting in effective and personalized marketing solutions. Clients appreciate their ability to adapt and create strategies that align with business objectives. **Cost-Effective Solutions** Clients appreciate the affordability of Set Fire Creative's services, finding their pricing competitive and the value delivered exceeding expectations. This makes them an attractive option for budget-conscious clients. ### Set Fire Creative Reviews #### Google Ads Management for Tax Consultancy **The Project** - Services: Advertising, Pay Per Click - Project size: Confidential - Project length: Jan. - Dec. 2023 **Project Summary**: Set Fire Creative managed and optimized a tax consultancy's Google Ads campaigns. They conducted keyword research and audience segmentation, wrote ad copy, ran A/B testing, and set up retargeting efforts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CMO, B10 Capital - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 16, 2025 **Feedback Summary**: Set Fire Creative's efforts resulted in a 30% increase in qualified leads, a 20% decrease in CPL, and a 25% boost in website traffic from paid ads. They also improved the client's conversion rates on landing pages. The team was proactive, communicative, and timely, ensuring a smooth workflow. ""Their proactive approach and attentiveness made working with them an easy and stress-free experience."" **BACKGROUND** Please describe your company and position.I am the CMO of B10 CapitalDescribe what your company does in a single sentence.B10 Capital specializes in innovative tax strategies, helping high-net-worth individuals and businesses reduce tax liabilities through niche solutions like renewable energy credits and historical preservation incentives. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Set Fire Creative to accomplish?Generate qualified leads through PPCIncrease brand awareness of B10 Capital **SOLUTION** How did you find Set Fire Creative?ReferralWhy did you select Set Fire Creative over others?High ratingsGreat culture fitReferred to meCompany values alignedHow many teammates from Set Fire Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Set Fire Creative helped us manage and optimize our Google Ads campaigns, including search ads, display ads, and retargeting efforts. Their primary goal was to increase qualified lead generation by targeting the right audience and refining our ad spend. Key deliverables included:Comprehensive keyword research and audience segmentation.Creation and management of Google Ads campaigns, including ad copywriting and A/B testing.Retargeting setup to re-engage website visitors with tailored ads.Regular performance monitoring and detailed reporting on campaign metrics such as CTR, conversion rates, and lead quality.Strategic adjustments to improve ROI and ensure campaigns aligned with our overall business objectives.Their team’s proactive communication and expertise made a significant difference in achieving our goals. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from our project with Set Fire Creative were impressive and directly aligned with our goals to increase qualified lead generation. Key results included:A 30% increase in qualified leads within the first three months of the campaign.Improved conversion rates on landing pages through optimized ad targeting and retargeting efforts.A 20% cost-per-lead (CPL) reduction by refining keyword strategies and ad placements.Enhanced visibility in search results, leading to a 25% increase in website traffic from paid ads.Detailed and actionable reports that provided clarity on campaign performance and helped guide future marketing strategies.Their expertise and continuous optimization ensured a significant ROI, making the partnership a clear success.Describe their project management. Did they deliver items on time? How did they respond to your needs?Set Fire Creative’s project management was outstanding. They consistently delivered items on time, ensuring that each phase of the campaign—from initial strategy discussions to performance optimizations—stayed on schedule. There were a few occasions where we hit speedbumps, but they were very proactive in their communication and got us back on track. They provided regular updates and detailed reports, keeping us fully informed about progress and results. Communication was seamless, with a dedicated point of contact who ensured that all feedback and requests were addressed quickly and effectively. Their proactive approach and attentiveness made working with them an easy and stress-free experience.What was your primary form of communication with Set Fire Creative?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They really took the time to understand my company and what we did. Too many marketing agencies just make assumptions and gave us mediocre results. Are there any areas for improvement or something Set Fire Creative could have done differently?Set Fire Creative did a fantastic job onboarding us and managing our campaigns, but one area for potential improvement could be expanding the frequency of performance insights beyond the scheduled reporting periods. While their detailed reports were incredibly valuable, having more ad hoc updates or informal check-ins could have provided even greater opportunities to collaborate on fine-tuning the campaigns in real time. That said, their expertise and responsiveness made it easy to address any questions or adjustments as needed. --- #### Digital Marketing for Construction Company **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Mar. 2020 - Ongoing **Project Summary**: Set Fire Creative is handling a construction company's SEO and PPC efforts. The team has conducted an SEO audit, developed landing pages, and created Google ad campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Construction Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 17, 2021 **Feedback Summary**: The client now ranks on the first page of Google for several keywords, and they are enjoying a steady flow of leads from the PPC and SEO campaign the Set Fire Creative is leading. The team's transparency, structured approach, and effective communication ensure a seamless workflow. ""We love working with Set Fire Creative! They're easily one of the best business decisions we've ever made."" **BACKGROUND** Please describe your company and your position there. I am the project manager at a construction company. I manage all phases of construction and renovations in both multi-family and single-family dwellings. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We hired Set Fire Creative to help with SEO, PPC, and landing pages. There is a lot of competition for construction companies in our area. We needed help standing out among all of the competition. **SOLUTION** How did you select this vendor? Set Fire Creative came highly recommended by a few different businesses they work with. We visited their site, read over their reviews and case studies, and then decided to book a free consultation. We were in the middle of talking to a few other advertising agencies at the same time, but Set Fire Creative's team just seemed to know what they were talking about. Also, the other agencies made some pretty hefty promises. Set Fire Creative, on the other hand, was very transparent with us and explained why they wouldn't guarantee results or couldn't tell us the exact amount of leads we would receive each month. We really appreciated the honesty! Describe the scope of their work in detail. The day after we signed a contract with Set Fire Creative, we hopped on an introductory call so that I could meet the team that would be working on our account. After that call, they got to work on our SEO audit, they started creating landing pages, and they began building out our Google ad campaigns. About a week after that initial call, our landing pages were live and our ads were running. Our SEO audit was completed in the first month, then they did keyword research, and then, ever since then, they take time each month to post new content to our website and get us backlinks. What was the team composition? I worked directly with an account executive at Set Fire Creative. Then the account executive works with their internal team to get everything done. I like it that way because then I don't have to worry about working with five different people. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The first couple of months started off a little slow, but that's exactly what they told us to expect. They spent the first month or so testing out different ads, audiences, and landing pages. By month three we were rocking and rolling. SEO is more of a long-term play, so we saw results with our organic SEO efforts come month 5 or 6 I believe. We rank for a lot more keywords now than we did a year ago and are even on page 1 of Google for several keywords. Now, we have a steady flow of leads coming in each month through the PPC ads and from SEO! How effective was the workflow between your team and theirs? The workflow was really easy. Most of our conversations happen over email. We hop on a call maybe once a month. I like it that way. They handle bringing in leads and I stay busy doing my job. I don't want to micromanage them. They know what they're doing. What did you find most impressive about this company? I appreciate how on top of everything they are. I really haven't had to ever reach out to check up on them or see what they're doing. I get weekly check-ins from them and a monthly report that goes over everything they've done the month prior and what they plan on doing the next month. Is there any area for improvement or anything that could have been done differently? Nope. I mean, we were a little nervous the first month. We were hoping to see instant results—turn PPC ads on one day, get 100 leads the next day. We've since learned that digital marketing takes time, testing, and patience. So maybe that's more on us for not having the right expectations. --- #### Digital Marketing for Real Estate Wholesaling Business **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. - May 2021 **Project Summary**: A real estate wholesaling business collaborated with Set Fire Creative for digital marketing services. The team was responsible for creating landing pages and managing Google Ads and social media channels.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Real Estate Wholesaling Business - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 8, 2021 **Feedback Summary**: As a result of the collaboration, Set Fire Creative impressively hiked up the number of leads by ten times. Plus, social media channels, Google Ads, and landing pages were all successful and on-brand. Above all, what stood out the most was their enjoyable working environment and effective workflow.  ""The team remarkably helped with things that were beyond their scope of work. They wanted to see our business succeed."" **BACKGROUND** Please describe your company and your position there. I am the co-founder of a real estate wholesaling business. We are located in Ogden, UT. I curate lists, take inbound calls, talk with potential sellers, and oversee our marketing. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? Earlier this year, we were looking to increase our lead flow. We were doing absolutely no digital marketing. Originally, we were just sending out mailers based on lists I was curating. We hired Set Fire Creative to build landing pages, run our Google Ads, and manage our social media channels. **SOLUTION** How did you select this vendor and what were the deciding factors? We had heard great things about them from some of their other clients. When we were introduced, we had a great strategy call with one of their client strategists. They knew what they were talking about and were very professional on the phone. They've also worked with wholesaling businesses before, so they had experience in our industry. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. First, we spoke with one of their client strategists. They asked us what our goals are and what our current digital marketing looks like. From there, they met with their team to put together a strategy for our business. Just a few days after our original call, we had another call with their client strategist who walked us through their suggested strategy. We loved it! We told them it was perfect and that we were ready to move forward. They sent us over a contract, we signed, and the very next morning we were getting started. We had a kickoff call with our dedicated account executive who walked through our goals, our strategy, and expectations. Then, right there on the phone, they gained all of the access they needed to our social media channels, website, and Google Ads account. Within about five business days, they sent me Google ad previews and a content calendar for social media. We were able to provide some feedback on everything before they pushed it live. They also sent over the landing page within a week. Overall, a very smooth process. Now, each month, they send over a monthly report going over our results from Google Ads, social media, and the landing pages. How many resources from the vendor's team worked with you, and what were their positions? We worked with two client strategists overall and then one account executive. The account executive is our point of contact that we can call or email anytime we have any questions or need to update our ads. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Ever since starting with Set Fire Creative, our leads have gone through the roof! Obviously, social media for our business is more for branding purposes, but the Google Ads and landing pages have been a huge success. We see ten times the amount of leads we were seeing before when we were just sending out mailers. How effective was the workflow between your team and theirs? Super effective and very seamless. They were very easy to get a hold of when I needed to. But I also like that we had a kickoff call that went over everything and then from there, they were able to take everything over. What did you find most impressive or unique about this company? They have been a joy to work with. The team remarkably helped with things that were beyond their scope of work. For instance, if they notice a link on our site isn't working, they just go ahead and fix it themselves. They really wanted to see our business succeed. Are there any areas for improvement or something they could have done differently? Not really! I mean, before we signed up, we did ask if we could talk to one of the other wholesale clients they had worked with, but they let us know that they prefer not to ask that of their clients. They don't want to put that burden on their clients is what I think they said. We just wanted to make sure we were making the right move, and we thought that talking to another client would seal the deal. But now we totally understand why they prefer not to do that. I love Set Fire Creative, but I'm too busy with my own business to be hopping on sales calls for them left and right. That was really the only minor hiccup we had in the beginning, but now I completely understand. --- #### SEO & Web Testing for Hemp Botanical Company **The Project** - Services: Search Engine Optimization, Web Development - Project size: Less than $10,000 - Project length: Aug. 2021 - Ongoing **Project Summary**: Set Fire Creative provides SEO services and web testing for a hemp botanical company. They had been hired for their affordability, approachable attitudes, and hardworking nature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Begin Botanicals - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 10, 2021 **Feedback Summary**: Set Fire Creative has improved the client's SEO significantly. They are responsible and detail-oriented, providing a friendly attitude that assures the reciprocation of the client's efforts for the project. They have also been highly knowledgeable with their industry. ""They are very professional, knowledgeable and thorough in all they do."" **BACKGROUND** Please describe your company and your position there. I am the founder of a hemp topical company, Begin Botanicals, that is pivoting into an overall wellness lifestyle company. Educating people on how to live in a way that stimulates their endocannabinoid system. It goes far beyond just using quality hemp products like ours. They are a useful tool, but the best results come from integrating the right activities, foods, mindsets, internal dialogue, etc. As the owner, I currently wear too many hats in trying to spread this information to the public, and that’s where Set Fire Creative has been invaluable. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? We are growing our services and need to optimize our site SEO, performance and online funnel. **SOLUTION** How did you select this vendor and what were the deciding factors? Referral from a friend that had a high confidence in them. They were affordable and seemed to be ran by truly good humans that were truly giving you their best effort. This is one of our biggest deciding criterion for any company we work with since the world can only correct itself if people are honest and giving life their best effort. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Set Fire Creative generously consulted with us and ran a site diagnostic to help get us started in identifying our strengths and weaknesses at no cost to us. The report was very detailed, and the owner McCain and his team were very helpful and responsive in explaining to us what things meant and what we could do to make the most impact right away! Very grateful for their expertise and generosity in helping us get started! How many people from the vendor's team worked with you, and what were their positions? The owner McCain was the number one person that helped us. His team helped run the diagnostic, but he was the person we dealt with directly. He is a very friendly and knowledgeable man. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Their guidance has helped us improve our site performance and SEO ranking greatly. We are doing much of the work ourselves and gradually getting everything done under their expert guidance. They are very on point with everything and have improved our site and visibility! Describe their project management style, including communication tools and timeliness. They are responsive and detailed, and give the feel of a friendship that has a professional tone to it that ensures everyone is reciprocating their best efforts. What did you find most impressive or unique about this company? They are very professional, knowledgeable and thorough in all they do. All the while maintaining a friendly nature so that you know you aren’t working with robot like humans that just want to get your company out the door as fast as possible to make a buck. Are there any areas for improvement or something they could have done differently? None that come to mind. --- #### SEO Services for Marketing & Advertising Agency **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Nov. 2020 - Ongoing **Project Summary**: A marketing and advertising company hired Set Fire Creative for SEO services. The vendor is working on SEO, social media, PPC, emails, and more for all the company's referred clients.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Growth, Big Red Jelly - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 9, 2021 **Feedback Summary**: All the referred clients of the company have described Set Fire Creative as an amazing team. They communicate in a transparent and clear manner, enabling a successful ongoing partnership. Overall, the team’s ability to produce high-quality products at an affordable price is truly praiseworthy.  ""They always want the best for the project."" **BACKGROUND** Please describe your company and your position there. I am the director of growth here at Big Red Jelly and we have had an amazing experience working with Set Fire Creative. They have done amazing work for our own company as well as dozens of companies we have sent their way. Everyone we send their way comes back thanking us for making the introduction. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? We have them help us out with SEO. But we send them clients and customers that need everything. That's why they are amazing, they do great work in SEO, social media, PPC, emails and more. **SOLUTION** How did you select this vendor and what were the deciding factors? We were introduced by a mutual partner and friend and we have loved that introduction and what they have done for us. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. They worked on helping set up our website for SEO and take amazing care of all of our client introductions. How many people from the vendor's team worked with you, and what were their positions? I've worked with almost everyone on their team and every single one of them have been amazing! **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are constantly notified about how amazing they are by all the referrals we send their way. They absolutely kill it! Describe their project management style, including communication tools and timeliness. Very good at communication and are very transparent. They always want the best for the project and will clearly communicate their expectations for your project/business. What did you find most impressive or unique about this company? Their ability to take a high-level product and make it so affordable it seems unbelievable. Are there any areas for improvement or something they could have done differently? I love what they are doing! --- #### Facebook Marketing for Digital Startup **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Oct. 2019 - Feb. 2020 **Project Summary**: Set Fire Creative provided digital marketing services for a digital startup. This involved creating Facebook ads and leading ad campaigns. The goal was to increase the client's site conversion. **Review Rating**: 0.5 - Quality: 1.0 - Schedule: 5.0 - Cost: 1.5 - Willing to Refer: 0.5 **The Reviewer** Founder, Digital Startup - Industry: Automotive - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2021 **Feedback Summary**: Set Fire Creative took two weeks to complete work that should have been completed in a short span of time. Further, the team failed to spend more time on the account, and as a result, the client had to create campaigns for them. This review includes the vendor’s response. ""I was not impressed by their work and wouldn't recommend them." " **BACKGROUND** Please describe your company and your position there. Founder of a digital startup **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? Facebook digital marketing **SOLUTION** How did you select this vendor and what were the deciding factors? Set Fire accepted a lower minimum budget than other agencies. I was referred by another agency. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Set Fire was to own all aspects of Facebook ads / campaigns to drive website conversion How many people from the vendor's team worked with you, and what were their positions? I had contact with one or two account managers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? I kept a close watch on exactly what I was receiving for the money paid and was disappointed every step of the way. Set Fire is probably a better agency for a client that has no understanding of digital marketing. If you do, they will charge you for work that can be completed in 20-30 minutes per week. Their work was simply creating champion-contender split tests within Facebook ads, which is very simple to do. To add insult to injury they would tell me this took them a full week’s work. Unfortunately for them this client knew better. Also, despite having the name creative in their company name, they made none and only used what I had created myself for campaigns, meaning they spent very little time each week on my account. Describe their project management style, including communication tools and timeliness. Communication and timeliness were acceptable. What did you find most impressive or unique about this company? I was not impressed by their work and wouldn't recommend them.  Are there any areas for improvement or something they could have done differently? I would recommend not overselling the amount of work you are actually doing to clients, especially since they have access to see every bit of work you are doing within their admin account. **Company Response** The vendor responded on May 21, 2021. To whom it may concern, Thank you so much for your review. We appreciate all and any feedback, as it helps our team learn and grow. We are so sorry that your experience with Set Fire Creative was anything but pleasant. We strive to help our clients not only see results with their online campaigns, but to enjoy their time working with our team as well. Over the last couple of hours, our team has been hard at work reviewing all records, emails, reports, and tasks to identify your company. Unfortunately, we do not have any record of servicing a business in the automotive industry located in the Boston, MA area. We are also not finding in our notes any matches to the description you provided in your review. For these reasons, we are unable to locate your account and assist you further. We would love to help you in any way we can and correct any frustration that may have occurred. Would you please send your account manager an email or give them a call so we can be of assistance? --- #### Web Dev & Marketing for Property Management Company **The Project** - Services: Social Media Marketing, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2019 - Ongoing **Project Summary**: Set Fire Creative provides web development and marketing services for a property management company. The team developed three landing pages for the client's site and is now running their social media campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Maison Property Management - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Mar 23, 2021 **Feedback Summary**: What started out as a development project evolved into a bigger project for Set Fire Creative. The team helps the client establish a foothold in their industry and creates regular inbound leads for the client's team to work with. They are passionate about delivering results that exceed expectations. ""They are full of great marketers who really try and understand the different industries they work with." " **BACKGROUND** Please describe your company and your position there. I am the Operations Manager for a property management company. I oversee tenant and landlord relations as well as serve as the main point of contact for our marketing vendors. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We initially hired Set Fire to build some landing pages. They were so great to work with that we decide to engage them for Social Media ads and to manage all our organic postings. What were your goals for this project? We wanted more leads from landlords seeking a property management company. We were hoping to meet our capacity and accomplish this through an integrated marketing strategy. **SOLUTION** How did you select Set Fire Creative? We knew about Set Fire as they had designed some landing pages for a partner company of ours. We reached out and spoke with their team, and felt confident they were the right match for our needs. Describe the scope of their work in detail. They started by designing three landing pages. After we decided to engage in a larger scope social project. They set up all our social channels. Planned out an organic strategy, and set up, and ran our social ads ongoing. What was the team composition? We worked with a main project manager that had a team internally that helped execute on all the moving parts of the projects. We also heard from graphic designers and ads specialists depending on the nature of our meetings. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They set great expectations, and then over-delivered! They really helped us establish a foothold in our industry and create regular inbound leads for our team to work with. We are very grateful for our partnership with the Set Fire team. How effective was the workflow between your team and theirs? We started off with an onboarding meeting. They obtained access to our analytics and created our social channels. They were great about seeking approval before anything went live. We get a regular monthly report and hop on a call when needed. They are always prepared and are great about taking notes and recapping our meetings via email. What did you find most impressive about this company? Their passion and drive! They are full of great marketers who really try and understand the different industries they work with at a granular level. I had some pretty bad experiences with agencies prior to working with Set Fire. But their team didn't make me feel like just a number. They really cared to make my success their success. I've recommended them to many others in my space. Are there any areas for improvement? I was initially concerned that they seemed like a fairly young team. But they make up for this with drive, charisma, and passion. They are not the biggest agency around. So there are some services they don't offer that I wish they did. Would love to have everything under one roof. --- #### Social Media Marketing for Training Game Platform **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Dec. 2020 - Ongoing **Project Summary**: Set Fire Creative provides social media marketing services for a training game platform. The team's goal is to get 2000–3000 email and social media sign ups for the client's campaign.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & President, Training Game Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 22, 2021 **Feedback Summary**: Since Set Fire Creative joined the project, the desired cost per acquisition has been achieved and social media engagement goals have been reached. Overall, their workflow is very efficient.  ""They couldn't have been more responsive." " **BACKGROUND** Please describe your company and your position there. We are a mobile game developer raising prelaunch awareness for our crowdfunding campaign. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We hired Set Fire to do our facebook advertising and social media management. What were your goals for this project? Our goal was to get between 2000 and 3000 email and social media signups for our campaign. **SOLUTION** How did you select Set Fire Creative? We found Set Fire online and were really impressed with our initial consultation. Describe the scope of their work in detail. We had to develop ads and social media posts and find the right target audience. What was the team composition? Our marketing manager worked mainly with one lead (Michele, who was great!), but I know she had a team of two or three behind her. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Set Fire achieved our desired cost per acquisition and exceeded our goals with social media engagement. How effective was the workflow between your team and theirs? Work flow was very efficient. What did you find most impressive about this company? They couldn't have been more responsive. Are there any areas for improvement? A few hickups with social media posts, but very responsive to fix the issues. --- #### Social Media Marketing for Nonprofit Museum **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Set Fire Creative was hired by a nonprofit museum for marketing services. The main project goal is to help the client's platform obtain an improved reach through SEO and social media marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, The National Museum of American Religion - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2021 **Feedback Summary**: The client's collaboration with Set Fire Creative continues to generate profitable results. The team's efforts lead to stable increases in impressions, clicks, followers, and general engagement. The client attributes this to the team's technical knowledge and impeccable project management skills. ""We are most impressed with their willingness to help their clients." " **BACKGROUND** Please describe your company and your position there. I am the president and co-founder of the National Museum of American Religion, a start-up non-profit that is building a museum in the nation's capital in 2026, which will tell the story of what religion has done to America and what America has done to religion. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We were looking to build a following on four social media channels, LinkedIn, Facebook, Instagram and Twitter; and improve our SEO. What were your goals for this project? We want to become the "go-to" place in the internet for information about religion in America. **SOLUTION** How did you select Set Fire Creative? Set Fire Creative had the best sales outreach - they listed well and translated what we wanted into an understandable and persuasive proposal. Describe the scope of their work in detail. Onboarding Ad account creation Pixel installation Strategy development and brand research Campaign buildout and ad creation Campaign monitoring and updating Optimization of social profiles Social media content calendar creation Website audit Google My Business creation Keyword research Meta Tags updating Content creation Monthly reporting Quarterly strategy evaluation What was the team composition? Michele Hironaka Abraham Bedard **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We've made increases in all areas since the beginning including number of impressions, numbers of clicks, followers, views, impressions and engagement. How effective was the workflow between your team and theirs? The project manager is very attentive to our needs and will answer emails quickly and is quick to offer solutions. What did you find most impressive about this company? Their willingness to help and their technical know-how. Are there any areas for improvement? No --- #### Website Build & Ads for Accounting Services **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. 2019 - Ongoing **Project Summary**: Set Fire Creative provides website development and social media advertising for an accounting services firm. The team's goal is to increase the client's brand awareness and get more potential clients. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Account Manager, Accounting Services - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Nov 12, 2020 **Feedback Summary**: Set Fire Creative managed to increase the client's website traffic and increase its client database. The team's workflow is seamless. They were full of creative ideas for the projects. ""We really liked is how much they were interested in the success of our company." " **BACKGROUND** Introduce your business and what you do there. I am an account manager for a company that provides accounting, bookkeeping and payroll services.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We were looking for a resource that could build our company website and promote us through social advertising. What were your goals for this project? To increase awareness of what we do and build our number of potential clients. **SOLUTION** How did you select Set Fire Creative? I noticed the outstanding quality of their work. My main point of contact served as an account manager. Describe the scope of their work in detail. They created a website that was attractive and informative. They also ran social ads across multiple platforms to bring traffic to our website.  What was the team composition? I'm not sure how many were involved with the project but I do know that the director would pop in on occasion to offer feedback and oversee strategy.  **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Through additional traffic to our website we were able to add to our client base which increased our bottom line.  How effective was the workflow between your team and theirs? It was virtually seamless. They were great to work with and had lots of creative ideas. I felt like I was a high priority for them and they wanted us to be satisifed with the final product.  What did you find most impressive about this company? The work was of exceptional quality but what we really liked is how much they were interested in the success of our company. They were great to work with, super responsive, innovative and making sure they were reaching our potential clients in the best way. Working with them didn't feel like "work", they made it fun and interacting with them was always a great experience.  Are there any areas for improvement? I don't think so. The price was fair, the quality was great and the company was professional in every way. --- #### Book Promotions for Self-Published Author **The Project** - Services: Advertising - Project size: Less than $10,000 - Project length: Aug. 2020 - Ongoing **Project Summary**: Set Fire Creative helps a self-published author conduct book promotions. The vendor's objective is to raise the novel's sales by crafting engaging posts and ads.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Author - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2020 **Feedback Summary**: With Set Fire Creative's support, the author's sales skyrocketed. They provide seamless workflow. Customers can expect a team that can help them grow their business. ""They provide exceptional client service." " **BACKGROUND** Please describe your company and your position there. I am a self-published author. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? I hired Set Fire Creative to help me market my first young adult novel. I had no clue how to promote my book to anyone outside of my close family and friends, so I turned to Set Fire Creative to help me get my book out to the world. What were your goals for this project? To market my book so that I could increase my sales. **SOLUTION** How did you select Set Fire Creative? Through word of mouth I had heard of how exceptionally well they treat their clients, and also that they had worked with other self-published authors like me. Describe the scope of their work in detail. They helped me to leverage social media to market my book by helping me to create posts that engaged my target audience and brought traffic to my book site. They also helped me with running ads through different social media platforms. What was the team composition? While I worked closely with one of the principles of the company (who is great!), the entire team collaborates and works together to give exceptional client service. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Sales! My sales were sluggish at best, and as soon as I put Set Fire Creative to work, my sales increased at a high level! How effective was the workflow between your team and theirs? Incredibly effective. I have absolutely loved working with their team, and look forward to continuing to work together. What did you find most impressive about this company? They provide exceptional client service. I know that I am not a large client for them, but they treat me like I am a top client, and make me feel like I am important to them. Are there any areas for improvement? None that I see right now. --- #### Social Media Management & Ads for Hair Salon Franchise **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: Jan. 2019 - Ongoing **Project Summary**: Set Fire Creative provides social media management support for a men’s salons' numerous franchisees. They manage accounts, post content, and curate the business’ online presence across all platforms.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** West Coast Regional Manager, 18|8 Fine Men's Salon - Industry: Arts, entertainment & music - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 28, 2020 **Feedback Summary**: The engagement is running smoothly, with a standout example being one franchises’ clients increasing through social media, as well as their overall network. Set Fire Creative is adaptable and determined to produce quality work, emphasizing creativity and availability.  ""They bring high levels of creativity to all of their projects and it blows us away." " **BACKGROUND** Introduce your business and what you do there. I’m the west coast regional manager of 18|8 Fine Men's Salon. It’s a hair salon geared specifically toward men. I oversee the West Coast and operations for about 50 franchisees and help them get their small businesses on track to grow. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Set Fire Creative? Working with franchisees, they all have different backgrounds with different focuses. Even though they might be passionate about something specific, there are a lot of different parts to consider when running a business. For my franchisees that weren’t as strong in their marketing areas, I wanted to pair them Set Fire Creative to improve their social media presence. **SOLUTION** What was the scope of their involvement? Set Fire Creative manages social media accounts and handles all the posting across platforms. Franchisees also have the option to do paid advertising through Facebook, Instagram, Twitter, Google My Business, and other platforms.  What is the team composition? My main point of contact is McCain (Founder & VP of Client Services) How did you come to work with Set Fire Creative? I found them through general networking and saw their presence on Twitter. I was looking for a solution and having a network of knowing people that work from the company led me to use them.  What is the status of this engagement? We started working together in January 2019 and our engagement is ongoing. We still refer them to all of our franchisees, some use them and some don’t.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  For one of my franchisees, his network through social media platforms increased substantially. He earns new clients coming in through social media and recurring clients continue to grow, too.  How did Set Fire Creative perform from a project management standpoint? They’re fantastic at communicating. For any correspondence I was cc’d on, it was never Set Fire Creative delaying responses and that’s because they’re really on top of everything. They meet deadlines. What did you find most impressive about them? Their commitment shows that they’re a company that really cares about their clients and their work. We really admire that. They bring high levels of creativity to all of their projects and it blows us away. They’re a growing business, so the way their business model works with ours is pretty seamless. We really enjoy our time working with them.  Are there any areas they could improve? Off the top of my head, no. All of the feedback has been positive, thus far.  Do you have any advice for potential customers? Just be clear about what you’re looking for. They will make sure to help you in any kind of way. Make sure you have supplies, pictures, and ideas as a foundation for what you want your social media to look like so they can work with that.  --- #### SMM & Email Marketing for Aviation Museum **The Project** - Services: Email Marketing, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Mar. - Aug. 2023 **Project Summary**: Set Fire Creative provided SMM and email marketing services for an aviation museum. They managed the dynamic pricing management and developed media content. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Board of Directors, Historic Wendover Airfield Museum - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2023 **Feedback Summary**: Set Fire Creative significantly contributed to a 75% increase in ticket sales for the client, accompanied by a notable improvement in total tickets. The team efficiently managed the project with a focus on timeliness and smooth operations. They were consistently available to address questions. ""Their team managed the project in a timely and smooth manner."" **BACKGROUND** Please describe your company and position.I am the Board of Directors of Historic Wendover Airfield MuseumDescribe what your company does in a single sentence.Historic Wendover Airfield is a World War II aviation museum **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Set Fire Creative to accomplish?Event marketingTicket sales **SOLUTION** How did you find Set Fire Creative?Online SearchWhy did you select Set Fire Creative over others?Great culture fitGood value for costHow many teammates from Set Fire Creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Set Fire created and managed social media and email marketing program for an aviation event promoting a non-profit aviation museum. This included dynamic pricing management and media content development. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A more than 75% increase in pre-event ticket sales and a significant increase in total ticket sales.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their team managed the project in a timely and smooth manner. They reached out if they had questions and were quickly available for us when we had concerns and questions.What was your primary form of communication with Set Fire Creative?Virtual MeetingWhat did you find most impressive or unique about this company?Their marketing knowledge and can do attitude!Are there any areas for improvement or something Set Fire Creative could have done differently?Come hang out with us at the event! --- #### SEO & Digital Marketing for Firearms Training Facility **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: July - Aug. 2022 **Project Summary**: Set Fire Creative handled SEO for a firearms training facility. They helped with the company's marketing efforts by conducting an audit and keyword research and providing necessary feedback. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Worth A Shot - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Aug 3, 2022 **Feedback Summary**: Through the collaboration with Set Fire Creative, the company ranked higher for several keywords and had a better understanding of how SEO worked. They demonstrated excellent communication, providing weekly and monthly updates. Overall, the client was pleased with the Set Fire Creative team. ""The team members at Set Fire Creative were very personable and down-to-earth."" **BACKGROUND** Please describe your company and your position there. We are a firearms training facility. We teach civilians and law enforcement firearm fundamentals and skills for defensive scenarios. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We Hired Set Fire Creative to help with our marketing efforts. They have taken on our Search Engine Optimization and Google Ads. **SOLUTION** How did you select this vendor and what were the deciding factors? We met with them several times and they were very knowledgeable and confidant in their industry. They showed us examples of businesses that had success with their services in the past which really built trust. Describe the project in detail and walk through the stages of the project. We started with a kick off call, they explained their process to us and assigned us an account manager who would be our main point of contact and lead their team in our SEO and ads. They then did a deep dive into our website, which they called an audit, and gave us a ton of feedback to optimize our site and to rank higher on search engines. After that they did keyword research for us and helped us target the keywords we should go after ranking on Google. How many resources from the vendor's team worked with you, and what were their positions? We had one account manager. They oversaw a team of several fulfillment members who did the work on our site and ads. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? It is still early on but our we better understand how Google will rank us based on the content of our site. Our site has been optimized now to show higher on the search engines. We are ranking higher for several keywords we are going after. Ads are in the early stages but we are seeing evidence they will work. How effective was the workflow between your team and theirs? They have excellent communication. We have a dedicated team member that we can contact anytime to answer our questions or give us updates. They also send us weekly updates as well as a deeper monthly report. What did you find most impressive or unique about this company? The team members at Set Fire Creative were very personable and down-to-earth. They come highly recommended by multiple businesses and other marketing firms. Are there any areas for improvement or something they could have done differently? We have been pretty pleased with our experience. --- #### SEO Services for Manufacturing Consulting Firm **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: May 2021 - Ongoing **Project Summary**: Set Fire Creative provides SEO services for a manufacturing consulting firm. Their main goal was to push their website from the third Google page to the first. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CMO, Impact Utah - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 14, 2021 **Feedback Summary**: Set Fire Creative's output turned out just as expected. The client has also gained a highly regarded reputation in their field. Notably, the vendor was friendly, responsive, and communicative throughout the project. They have an outstanding level of professionalism that is still very human.  ""The level of professionalism is outstanding, while still being very human."" **BACKGROUND** Please describe your company and your position there. I am President and CMO of iMpact Utah. iMpact Utah provides training and consulting for Utah manufacturing companies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? We needed better visibility in the manufacturing community. We were considered the best kept secret for Utah manufacturers. **SOLUTION** How did you select this vendor and what were the deciding factors? We evaluated 3 vendors. The experience and track record were the top selection criteria. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. Set Fire Creative took time to understand our business and our business challenge. They created a strategy and a plan. Then they executed. The project was to get us found on Google. We went from page 3 to the top of page one. How many people from the vendor's team worked with you, and what were their positions? We had 2 primary contacts. They had a team supporting their efforts. One was the project manager and the other the creative director. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We went from page 3 to the top of page one. We also became thought leaders and a resource for Utah manufacturers. Describe their project management style, including communication tools and timeliness. We had weekly check-in calls. They were hyper responsive via email and on the calls. Very friendly. They delivered. What did you find most impressive or unique about this company? The level of professionalism is outstanding, while still being very human. Are there any areas for improvement or something they could have done differently? I can't think of anything. They delivered above and beyond the scope of the project. --- #### Digital Marketing for Branding & Web Design Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. 2021 - Ongoing **Project Summary**: A branding and web design company partnered with Set Fire Creative for digital marketing services. The team handles both the client and end client's various campaigns including SEO, PPC, social media, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Big Red Jelly - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 10, 2021 **Feedback Summary**: So far, the team has seen a measurable ROI on the PPC campaigns and the end clients are happy with the results. The workflow is running smoothly and the client finds the team impressive as their collaboration continues. ""Their custom strategy and friendly services are impressive."" **BACKGROUND** Please describe your company and your position there. Owner of Big Red Jelly branding and web design **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative, and what were your goals? Set Fire bring custom digital marketing and advertising strategy to our team and to our family of clients. **SOLUTION** How did you select this vendor and what were the deciding factors? Experienced leadership, custom 1 to 1 strategy and measurable results. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Various high level digital marketing services, SEO, PPC, Social Media, etc. How many resources from the vendor's team worked with you, and what were their positions? Several, including their founder McCain **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Measurable ROI on PPC campaigns and happy clients that we refer their direction. How effective was the workflow between your team and theirs? Very smooth and professional. What did you find most impressive or unique about this company? Their custom strategy and friendly services are impressive. Are there any areas for improvement or something they could have done differently? None that I can think of. --- #### Web Development for Design Services Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Aug. - Sep. 2021 **Project Summary**: A design services company hired Set Fire Creative to create a website. The team was tasked with developing a web page. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Interior Design Specialist, K.R. Design. Decor - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 10, 2021 **Feedback Summary**: Set Fire Creative successfully created a functional website aligned with the client's vision. A dedicated partner, they communicated well to exceed the client's business goals. The team worked closely with the client to bring their ideas into reality. Their active listening skills were impressive. ""Their communication was great, and they met all of our expectations."" **BACKGROUND** Please describe your company and your position there. I'm an Interior Design Specialist who offers Design services in a variety of forms. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? I hired Set Fire Creative to build a Web Page for my business. **SOLUTION** How did you select Set Fire Creative? Friends with the founder of the company. Describe the scope of their work in detail. I had an initial meeting with Set Fire Creative to go over a plan of action with building my website. After that, the webpage began being built and a serious of communication through email took place to create the vision I had hoped for. What was the team composition? I worked closely with the founder of Set Fire Creative who solely helped build my website. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? My website was build just how I had envisioned it. How effective was the workflow between your team and theirs? Their communication was great, and they met all of our expectations. What did you find most impressive about this company? They took the time to listen to my hopes and desires around the web page and was able to create the vision that I had hoped for. Even when I couldn't make up my mind on what I wanted they remained a listening ear and gave good advice. Is there any area for improvement or anything that could have been done differently? NA --- #### Digital Marketing for Golf Accessories Shop **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: A golf accessories shop hires Set Fire Creative to handle their social media ads and SEO services. The goal is to boost their revenue by 200%. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Golf Accessories Shop - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 14, 2021 **Feedback Summary**: The shop is happy with the results as the team beat their revenue growth by a significant amount. Set Fire Creative's communication with the client is clear and responsive.  ""They have an absolute passion for helping my business grow." " **BACKGROUND** Please describe your company and your position there. Yatta Golf is a start-up company in the golf and e-commerce space. I am the vice president of the company and focus on new product launches. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? I wanted to focus on accelerating growth through Facebook ads, Google ads, and SEO. What were your goals for this project? We wanted to see a 200% revenue growth for the year. **SOLUTION** How did you select Set Fire Creative? I knew the director of digital marketing. Describe the scope of their work in detail. They did strategic planning, regular meetings, and actual implementation of the digital marketing strategy. What was the team composition? I had a main point of contact he worked on strategy and communicated with me and then there were several people on the fulfillment team working on our accounts. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They freaking crushed it. We beat our revenue growth goal by a significant amount, and we are thrilled with the results. How effective was the workflow between your team and theirs? Turnaround teams were great., and communication was clear and quick. What did you find most impressive about this company? They have an absolute passion for helping my business grow. Are there any areas for improvement? Nothing comes to mind. --- #### Digital Marketing for Baby Toy Retailer **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: A baby and toddler toys retailer partnered with Set Fire Creative to manage their ad spend and ad words campaigns. The goal was to increase the effectiveness of their paid social ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Homi Baby - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 22, 2020 **Feedback Summary**: The company was most impressed by the team's workflow and project management style which they describe as flawless. The team was not remiss in giving updates, monthly reports, and suggestions that the company can do to optimize different aspects of their business. ""Love the people and love the results." " **BACKGROUND** Please describe your company and your position there. I am the cofounder of a DTC business that sells baby and toddler toys. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Set Fire Creative? We were looking for someone to manage our ad spend and ad words campaigns. What were your goals for this project? Increase paid social ads. **SOLUTION** How did you select Set Fire Creative? I met someone at a previous company that spoke very highly of Set Fire Creative. After speaking them over the phone, I knew we'd be a great fit. Describe the scope of their work in detail. They took a look at my current campaigns that were setup by a previous agency and found numerous holes that were being missed. They did a full audit of all campaigns in paid social and ad words. What was the team composition? I've worked with the founder and was introduced to Kennadie. She has been. able to really take care of us and is always quick to respond and take care of anything we need. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Last year, with the previous agency, we were operating at a 1:.83 ROAS. Currently, we're running a 1:7. How effective was the workflow between your team and theirs? Flawless. They're always giving updates, monthly reports, and suggestions we can do to optimize different aspects of our business. What did you find most impressive about this company? I loved all professional they were, yet extremely easy to work with. I've established a great rapport with the team there. There is no reason for me to leave. Love the people and love the results. Are there any areas for improvement? n/a --- ## Portfolio & Awards ### 10X Revenue In Two Years Advantage Reline provides trenchless pipe repair services nationwide. When they first met with Set Fire Creative in February 2020, they had only been in business for a couple of years and had made a little over $1 million in revenue the year prior. Over the last two years, Set Fire Creative has been providing SEO, PPC, and social media services. We are their only marketing team. Each month, we have been providing them with paid and organic leads. They ended 2021 with roughly $10 million in revenue. Our relationship still continues to this day. ### Turning Side Hustles Into Full-Time Businesses STAY WEAR (aka STAY) is a positive lifestyle brand on a mission to change how people view themselves and view others. They support a number of different causes including anti-bullying and suicide prevention organizations by giving 10% of profits to charity. When STAY approached Set Fire Creative they needed someone to manage their social ads (Facebook and Instagram). Even though social media was the number one revenue source for STAY they couldn’t keep their social ads above a 1X return on ad spend (ROAS) for very long. STAY’s previous ads had seen up to 150% return for short amounts of time so our team started digging into their past campaigns to look for new strategies we could test to maintain a 200% return month over month. We started testing local audiences to capitalize on the good that STAY was doing for the community. Local audiences helped us build a stronger local following for STAY and helped us better understand the target audience for STAY so it was easier for us to target the right people as we expanded targeting to larger areas. A big difference-maker for STAY’s ads was running a retargeting campaign that targeted those who visited STAY’s website without making a purchase. The retargeting campaign helped us reach our target ROAS in our third month of advertising. Even though our first two months of advertising for STAY were spent testing audiences and ads we were still able to pull in a positive ROAS. By our third month, we started hitting our stride and had a better understanding of the right audiences and messaging for our audiences. We started to scale ad spend our third and fourth months of advertising which lead to a 327% ROAS for our fourth month of advertising. We continued bringing in great returns for STAY while we were running their ads. Our ads helped them grow to the point that they were able to hire a new employee to run their ads in-house. ### Over 300 Products Sold In 6 Months Twenty years ago, when all baseballs were only white, Emily Wolfson painted an American Flag on a baseball from a toy store for her husband, and Unforgettaballs was born. Over the years, Unforgettaballs has created hundreds of designs showcasing old and new ballparks, city landscapes, and family occasions for all kinds of baseball collectors. When Unforgettaballs reached out to Set Fire Creative, they had one question in mind-how do we increase sales on our website with digital marketing? They had worked with a few other agencies before, but always felt that the results were subpar and the communication lacking.  Willing to give digital marketing one last try, Unforgettaballs relied on Set Fire Creative’s expertise to provide them with the results they always desired. Before we launched Unforgettaballs’ Facebook Ad campaign, our team of paid marketing experts spent hours researching the target demographic and competing brands. After the research was done, our ads team got to work on creating the perfect ads that would resonate well with the target audience and persuade them to click. Month 1 of any Facebook ads campaign is generally focused on data collection and ad testing. In the case of Unforgettaballs, however, we hit our goal of 400% ROAS the very first month and were able to increase monthly ad spend by 35% starting month 2. From there, our job was to maintain the ROAS while responsibly increasing budget each month. Each time ad spend is increased, ROAS will generally drop. Even though month 3 only saw a 453% ROAS compared to month 1’s 497%, the client netted a higher profit due to the increase in ad spend month-over-month. By month6, we were seeing a 686% ROAS. ## Key Clients - STAY Wear ## Packages ## Locations (1) ### Orem, UT (Headquarters) - 1111 S 1350 W Building F Suite 40 - Orem, UT 84058 - United States - 6 - 9 employees - Phone: (385) 375-3123 ## Contact Set Fire Creative [Send a message](https://clutch.co/profile/set-fire-creative) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/set-fire-creative/) - [Facebook](https://facebook.com/pg/setfirecreative/) - [X](https://twitter.com/SetFireCreative)