Serbyte Web Design & Development

BACKGROUND

Please describe your company and position.

I am the Owner of Bespoke Tint & PPF

Describe what your company does in a single sentence.

We are an automotive window tint, paint protection film, and vinyl wrap shop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Web Design & Development to accomplish?

• Build a new website
• Increase our rankings on Google
• Show up as a top choice in ChatGPT

SOLUTION

How did you find Serbyte Web Design & Development?

• Referral
• Other

Why did you select Serbyte Web Design & Development over others?

Referred to me

How many teammates from Serbyte Web Design & Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Austin redesigned and rebuilt our website from the ground up, including the design, branding, copywriting, development, and conversion optimization. The goal was to create a site that better reflected the quality of our work and generated more leads for the business. Beyond the website, he also handled our ongoing SEO, Google search visibility, AI search optimization, paid advertising support, analytics, and digital marketing strategy. He helped improve our rankings across local search and positioned Bespoke Tint & PPF as one of the top tint brands in Bellevue online. Key deliverables included a fully custom website, local SEO strategy, AI search optimization, conversion tracking, advertising support, review visibility improvements, and ongoing marketing and growth support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website generated an immediate increase in traffic (over 10x traffic increase) and leads after launch. Over time, the ongoing SEO and AI search optimization improved our visibility across Google and AI search platforms for high-intent searches related to window tinting in Bellevue. As our online presence improved, we saw continued growth in customer inquiries and bookings. At one point, we reached 140 new customers in a single month, which was the highest month our shop had ever recorded. The project also helped establish Bespoke Tint & PPF as one of the most visible and recognized tint brands in the Bellevue area online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Austin (the owner) was very responsive throughout the entire project and easy to work with. He delivered major milestones on time, communicated clearly, and explained the reasoning behind the work instead of treating everything like a black box. As the project evolved from a website redesign into ongoing SEO and marketing support, he continued making improvements, testing new ideas, and adapting based on results. Whenever we had questions, updates, or new goals, he was quick to respond and proactive about recommending changes that could improve traffic, conversions, and visibility. The overall experience felt more like a long-term growth partnership than a one-time website project.

What was your primary form of communication with Serbyte Web Design & Development?

In-Person Meeting

What did you find most impressive or unique about this company?

Austin actually understood both the technical and marketing side of growing a local business. Most companies either build a decent-looking website or talk about SEO in vague terms, but he was able to connect the website, branding, SEO, paid ads, analytics, and AI search visibility into one strategy that produced real results. He also took the time to explain what he was doing and why it mattered. 

A lot of SEO and marketing work normally feels impossible to understand as a business owner, but he made everything very clear and focused on measurable growth instead of just selling services.

Are there any areas for improvement or something Serbyte Web Design & Development could have done differently?

The only thing I would mention is that the project was not the cheapest option, but in our case it was well worth it. The website, SEO, AI visibility, and ongoing marketing support produced real business results, so the investment made sense. Overall, there is not much I would change. 

Serbyte Development was responsive, explained the work clearly, and continued improving the strategy as the business grew

BACKGROUND

Please describe your company and position.

I am the Executive of Mpire Growth

Describe what your company does in a single sentence.

Web Development, Online Digital marketing, ad campaigns, and social media management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• UI/UX
• SEO
• Web Design

SOLUTION

How did you find Serbyte Development?

• Online Search
• Referral

Why did you select Serbyte Development over others?

• High ratings
• Referred to me

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Serbyte Development handled a full website redesign and rebuild for our company. The project began with a discovery phase where their team learned about our business, target audience, and goals. From there, they created the site architecture, wireframes, and custom UI/UX design.

On the development side, Serbyte built the entire website from scratch using modern, performance-focused technologies. They also handled SEO optimization, including technical setup, on-page improvements, and metadata creation. In addition, their team wrote high-converting copy for our core pages to improve clarity and conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new website, we saw a clear improvement in overall site performance. Our pages now load significantly faster, user engagement has increased, and we’ve received noticeably more qualified inquiries through our contact form. The new design and copy have also improved our brand’s credibility and the way clients perceive us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development managed the project very efficiently, keeping every phase organized and transparent. They used clear communication channels to keep us updated on progress and were proactive in addressing questions or concerns.

While the project involved multiple complex elements, Serbyte consistently delivered milestones on time and ensured that all deliverables met our expectations. Their team was highly responsive to our needs, taking the time to explain technical details, incorporate feedback, and adjust the project where necessary. Overall, their project management approach made the process smooth, collaborative, and stress

What was your primary form of communication with Serbyte Development?

Virtual Meeting

What did you find most impressive or unique about this company?

The Web Design, and their ability to understand our business, and showcase that online. They helped us create a brand out of almost nothing.

Are there any areas for improvement or something Serbyte Development could have done differently?

I would have like to see more designs before starting, but the end design was so much better than I could have imagined

BACKGROUND

Please describe your company and position.

I am the Marketing Manager, of SafeBasements, Inc.

Describe what your company does in a single sentence.

Specialized in basement waterproofing, foundation repair, radon mitigation, concrete leveling, and crawl space encapsulation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We partnered with Serbyte Development to enhance our search engine rankings for basement waterproofing and foundation repair services. Our goal was to consistently attract a higher volume of quality leads for our business.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the beginning of our campaign, Serbyte Development revamped our website to enhance conversions and improve search engine compatibility. Following the redesign, they took charge of both on-page and off-page SEO strategies.

For on-page SEO, they optimize our site by producing content, fine-tuning keyword density, refining meta tags and headings, and improving the site's technical framework.

On the off-page side, their focus is on link-building, securing high-quality backlinks through strategic partnerships to strengthen our authority and rankings. Serbyte Development also delivers monthly reports, keeping us informed about our progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been partnering with Serbyte Development for just over a year, and the results have been highly rewarding. We now compete with or surpass our top competitors for most targeted keywords, and our non-branded organic traffic has doubled.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development has been one of the most proactive vendors we've worked with. Their team consistently takes the initiative by checking in regularly, presenting new opportunities, and seeking approval before making changes to enhance our rankings. I never have to follow up to ensure they're on track—they always deliver on time and respond promptly to any questions we have.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development's responsiveness and overall results have been remarkable. They've substantially boosted our organic traffic, which has become one of our primary lead sources—filling a crucial gap our business previously had.

Are there any areas for improvement or something Serbyte Development could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Equality Health

Describe what your company does in a single sentence.

Equality Health is an infectious disease clinic specializing in HIV, Hepatitis C, PrEP, and STI testing and treatment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• To develop a website that captivates our client base while enhancing SEO to reach our target audience
• To enhance the value of our established brand.
• To collaborate closely in building a lasting product, rather than just creating something and moving on.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When I reached out to Serbyte Development, I was seeking a complete website overhaul with the highest possible SEO value. I also wanted a local company I could build a relationship with, knowing that if needed, we could meet in person. Serbyte Development turned out to be the perfect fit for my small but rapidly growing business at exactly the right time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every month—and more often when necessary—I receive a detailed email from the Serbyte Development team, complete with an embedded video review. It provides a month-to-month analysis of our progress, highlighting what’s working and what needs improvement. This initiative wasn’t something I requested; Serbyte Development does it proactively to showcase the work they’ve done behind the scenes for my site and the clinic. The success we’ve achieved and the progress we’ve made are entirely thanks to the dedication and expertise of Serbyte Development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development has been unmatched in meeting deliverable dates, often completing projects ahead of schedule.

Additionally, they set the standard for prompt responses to any questions or emails we send. Their efficiency has been so impressive that I’ve even used their responsiveness as a model for my own team, emphasizing how we should communicate with our vendors and patients.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development stands out for its ability to consistently exceed expectations while keeping you informed every step of the way. They have a unique approach to project management, ensuring you stay updated and in control as they work toward your goals.

From day one, Serbyte Development made my life easier.

Are there any areas for improvement or something Serbyte Development could have done differently?

If there’s any need for improvement, it certainly isn’t on the customer-facing side. I can’t recall a single instance where I felt Serbyte Development needed to adjust or improve something. They stay ahead of the curve when it comes to these metrics.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager, of Sales Focus Inc.

Describe what your company does in a single sentence.

Sales Focus Inc. offers sales outsourcing services from lead generation to account management and everything in between.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• Maintain the Website
• Boost SEO

SOLUTION

How did you find Serbyte Development?

Online Search

Why did you select Serbyte Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Serbyte Development to strengthen our company's SEO. Their role involves discovering new content opportunities to attract relevant traffic, enhancing our off-site authority, improving search rankings, and ultimately increasing lead generation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their strategic approach to ranking optimization has significantly improved our search rankings, resulting in a year-over-year doubling of our monthly leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development consistently takes a proactive approach to identifying new strategies that drive additional traffic to our site. They set their own deadlines and always deliver on time. Their responsiveness is unmatched, and they take genuine pride in their work.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development is highly business-conscious, recognizing the vast array of keyword opportunities available for our website. However, they excel at identifying and prioritizing the most valuable low-hanging fruit. These strategic wins have compounded over time, playing a crucial role in the overall success of our SEO campaign.

Are there any areas for improvement or something Serbyte Development could have done differently?

Nope. Keep up the great work.

BACKGROUND

Please describe your company and position.

I am the President, of Hall-Erickson. Inc

Describe what your company does in a single sentence.

Hall-Erickson has provided a customized range of conference services including exhibit and sponsorship sales, conference and speaker management, and event strategy and planning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We hired Serbyte Development to modernize our outdated website, clearly present our services, and effectively showcase our achievements in a way that builds trust and improves user experience.

SOLUTION

How did you find Serbyte Development?

• Online Search
• Clutch Site

Why did you select Serbyte Development over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Serbyte Development managed the full WordPress website development using Elementor, delivering a fully mobile-responsive site with up to ten core pages and an integrated blog template. Their work included performance and security enhancements such as WP Rocket configuration for faster load times, SSL setup, reCAPTCHA integration to reduce spam, and advanced visitor tracking.

They also handled complete analytics and visibility setup, including Google Analytics and Google Search Console, along with thorough website testing and user feedback reviews. The engagement covered extensive website optimization, including keyword research, on-page SEO, internal page linking, sitemap creation, local schema implementation, Google listing optimization, and image optimization.

In addition, Serbyte Development provided hands-on website training to help us confidently update content, images, and blog posts. The project allowed for unlimited revisions, ensuring the final delivery aligned fully with our expectations and long-term growth goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the project, we saw clear improvements in website performance and visibility. Page load speed improved significantly, resulting in a smoother user experience and lower bounce rates. The SEO optimizations led to better keyword rankings and increased organic traffic, while the improved site structure and content clarity helped generate more qualified inquiries. We also gained better insight into visitor behavior through advanced analytics, allowing us to track performance and make data-driven decisions moving forward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development demonstrated strong project management throughout the engagement. They communicated clearly at every stage, set realistic timelines, and delivered all milestones on schedule. The team was highly responsive to our requests, quick to address feedback, and proactive in suggesting improvements when needed. Any revisions or adjustments were handled efficiently, making the overall process smooth and stress-free.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Serbyte Development was their results-driven approach combined with clear and proactive communication. They didn’t just execute tasks but took the time to understand our goals and offer strategic recommendations that improved performance and usability. Their attention to detail, responsiveness, and commitment to delivering measurable results made them feel more like a long-term partner than a typical service provider.

Are there any areas for improvement or something Serbyte Development could have done differently?

Serbyte Development delivered excellent results overall. One minor area for improvement could be providing more visual previews during the design phase to help stakeholders see changes in real time. Otherwise, their responsiveness, expertise, and attention to detail made the process smooth and highly effective.

BACKGROUND

Please describe your company and position.

I am the Founder/Creative Director of Relative Studio

Describe what your company does in a single sentence.

We offer a full creative service encompassing identity, printed matter, art direction, spatial design, strategy, writing and digital.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We hired Serbyte Development to design and develop a modern, user-friendly website that would reflect our full creative services, showcase our capabilities in identity, print, art direction, spatial design, strategy, writing, and digital work, and provide a platform to engage potential clients effectively. Our goal was to have a site that not only looks professional but also communicates our brand clearly and supports business growth.

SOLUTION

How did you find Serbyte Development?

• Online Search
• Clutch Site

Why did you select Serbyte Development over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Serbyte Development handled the project from start to finish. Their work included planning and defining a clear project roadmap, designing a modern and visually engaging website that reflects our full creative services, developing the site with responsive and secure coding practices, implementing SEO best practices, testing for performance and usability, deploying the website to the live environment, and providing post-launch support with full documentation.

Key deliverables included:

• Project roadmap and timeline
• Finalized website design and prototypes
• Fully developed, responsive, and secure website
• SEO setup and basic content optimization
• Live deployment and performance testing
• Post-launch support and documentation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed successfully, resulting in a modern, secure, and easy-to-navigate website that effectively showcases our full creative services. Since launch, the site has improved user engagement, streamlined access to information, and strengthened our online presence. Overall, the outcome met our expectations and provides a strong foundation for attracting new clients and supporting business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development managed the project efficiently with clear timelines and structured communication. All deliverables were completed on schedule, and the team was always responsive to our questions and feedback. They addressed any requests promptly and made the collaboration smooth and straightforward throughout the project.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Serbyte Development was their ability to combine technical expertise with a clear understanding of our creative business needs. They guided us through every stage of the project, offered thoughtful recommendations, and delivered a website that is not only visually appealing but also functional, secure, and easy to navigate.

Are there any areas for improvement or something Serbyte Development could have done differently?

Overall, our experience with Serbyte Development was excellent. If there’s one small area for improvement, it would be to provide slightly more proactive reminders during approval or review stages to keep the project moving efficiently. This was a minor point and did not affect the quality or outcome of the project.

BACKGROUND

Please describe your company and position.

I am the product manager of Thunk

Describe what your company does in a single sentence.

Building world class products fast at Thunk.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We hired Serbyte Development to design and develop a new company website with a strong focus on improved security and long term stability.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included planning and strategy, modern website design, secure website development, testing and quality assurance, SEO setup, deployment to the live environment, and post-launch support with documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed successfully, resulting in a secure and modern website that performs reliably across devices. The new site loads faster, provides a better user experience, and offers improved stability and security compared to the previous version. Overall, the outcome met our expectations and strengthened our online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development managed the project efficiently with clear timelines and regular communication. Deliverables were completed on schedule, and the team was responsive to our questions and requests, addressing feedback promptly throughout the engagement.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Serbyte Development’s ability to combine strong technical expertise with a clear understanding of business needs. Their communication was consistent, and their focus on building a secure, high quality website made the entire process smooth and effective.

Are there any areas for improvement or something Serbyte Development could have done differently?

Overall, the experience was very positive. If there is one area for improvement, it would be providing more proactive reminders during approval stages to help keep timelines moving smoothly. This was a minor point and did not affect the quality of the final outcome.

BACKGROUND

Please describe your company and position.

I am the VP of Development and Marketing of Bethesda Living

Describe what your company does in a single sentence.

Bethesda is a not-for-profit social ministry organization dedicated to serving seniors in West Central Minnesota through residential and community-based health and wellness services. Bethesda has been caring for seniors for more than 100 years! Today, we provide a full continuum of care, including skilled nursing care, short-stay therapy centers, home health care, hospice, outpatient therapy, independent and assisted living, adult day services, and wellness center.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We wanted a complete website refresh with a clean, modern look and a clear structure that made it easier for users to find information.

SOLUTION

How did you find Serbyte Development?

• Online Search
• Clutch Site

Why did you select Serbyte Development over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered project roadmap creation, finalized design deliverables, full website development with testing, SEO optimization, deployment to the live environment, and post project documentation and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has been successfully completed, with all planned design phases finalized and development fully delivered. Serbyte Development demonstrated strong communication, patience, and a clear focus on delivering a high quality outcome. The engagement required close collaboration from our team, which made the process more hands on, but it also allowed for detailed input and alignment throughout the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development managed the project in a structured and organized way. Deliverables were completed on time, and communication was consistent throughout the engagement. They were responsive to our questions and feedback and addressed requests promptly.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine strategy, design, and technical execution into one clear process. Serbyte Development focused on building something that would perform well long term, not just look good at launch.

Are there any areas for improvement or something Serbyte Development could have done differently?

Serbyte Development did an excellent job. The only minor improvement could be a more proactive approach to flagging potential delays during the project, but this did not affect the overall quality of the work.

BACKGROUND

Please describe your company and position.

I am the CEO, of LeadStorm AI

Describe what your company does in a single sentence.

We are a digital marketing agency,

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

We hired Serbyte Development to provide SEO services for several of our clients. Our main goals were to resolve existing technical SEO issues, improve overall site structure, and help our clients gain more digital market share through sustainable, best-practice SEO strategies. We needed a partner who could operate at a high technical level while also aligning with our agency’s processes and standards.

SOLUTION

How did you find Serbyte Development?

• Online Search
• Clutch Site

Why did you select Serbyte Development over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Each engagement started with a comprehensive SEO audit to identify technical and structural issues. From there, Serbyte built a detailed semantic core and keyword strategy tailored to each client. They managed the full SEO lifecycle, including technical SEO fixes, on-page optimization, content alignment, and off-page SEO. 
Communication was consistent, both with our internal team and, when needed, directly with clients. They handled SEO holistically rather than in silos, which made execution much more effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Across multiple client projects, we saw clear improvements in domain authority, organic traffic, keyword rankings, and inbound leads. The results were consistent and aligned with the strategies that were implemented. More importantly, the improvements were sustainable, not short-term spikes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development was extremely organized and professional in their project management. Communication was handled mainly through Slack and shared Google documents. Monthly reports were always delivered on time, detailed, and easy to understand. They were proactive, responsive, and consistently willing to go above and beyond when additional support was needed.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical skill set, combined with a genuinely collaborative mindset, stood out the most. They don’t just execute tasks; they think strategically and work as an extension of your team. That combination made the partnership both effective and enjoyable.

Are there any areas for improvement or something Serbyte Development could have done differently?

Nothing at all. Serbyte Development has our highest recommendation, and we would work with them again without hesitation.