Searchbloom

BACKGROUND

Introduce your business and what you do there.

I’m a sales manager for MegaStir Technologies, a subsidiary of a large oil and gas company. We’re a small organization focusing on friction stir welding, which is a relatively new technology.

As part of a massive organization, we have to follow their line, which is a challenge. We depend on overhead services such as HR, safety, legal, and marketing in addition to other organizations’ support within the network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We weren’t generating the revenue nor the exposure that we needed. We didn’t feel the value, the hits, nor the traffic, so we wanted help with SEO and content marketing.

Manufacturers in the industry are aggressively adopting our technology because it provides superior performance to conventional processes. We needed to get this word out to customers, to help inform their mentality.

SOLUTION

What was the scope of their involvement?

There were certain criteria we had to meet when it came to the hosting. Searchbloom helped us get us on the host site, provided content to the hosting source, and generally helped us navigate that process.

They helped us to create content, beginning by visiting our shop. We showed them what we do so they could get a feel for who we are. They provided a template that I filled out and gave them a couple of references. We exchanged that document back and forth, and then they published sections over time until we had a full webpage.

They also take care of our Google Analytics. We initially sat down every couple of weeks, though now we have a monthly review.

What is the team composition?

We’ve worked with around five members of their team. Each person’s core competency added value to the exchange. We had a day-to-day manager that got us through the process, and then the project was turned over to the SEO person.

How did you come to work with Searchbloom?

We searched for someone who could help us in the industry. We requested quotes from several suppliers and evaluated them, while our corporate headquarters also provided us with some names. Searchbloom came highly recommended and responded well to us.

What is the status of this engagement?

We began working together in September 2017 and have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in traffic due to their SEO work.

How did Searchbloom perform from a project management standpoint?

Their project management has been great. They’ve been available to meet the timelines, and while the project wasn’t delivered on time, that was only because of us. It took us longer than expected to put the copy and content together. They were very patient with us.

What did you find most impressive about them?

They were very accommodating in helping us put the website together. Their strength is with SEO and gaining visibility for us and making us relevant in the marketplace. They helped us achieve what we needed to get us where we wanted to be.

Alex (SEO Analyst), keeps us current, in terms of content. It all goes back to Google Analytics: they look at trends and search words in order to build them into our blogs.

Are there any areas they could improve?

I appreciate the people I work with. They’re always accommodating and have gone above and beyond. There were things that really weren’t within the scope of their work, and they were more than willing to make modifications and updates without additional billing.

The only thing I would have liked, which wasn’t their responsibility, was some graphics and development on the website side. They did provide some content, such as welding images, as a courtesy.

Do you have any advice for potential customers?

Because of their acquired knowledge base, if they have a customer that’s similar to us, they would be able to represent them very well. They had to learn a whole new industry and build up their understanding of who we were and what we were trying to accomplish.

BACKGROUND

Introduce your business and what you do there.

I own Gilmans Kitchens + Baths, a retail store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We hired Searchbloom to improve our SEO and website.

SOLUTION

What was the scope of their involvement?

The project focused on raising customer traffic and awareness. Services include keyword research, PPC, Google Ads, and web development. Searchbloom also does Google Analytics, which they compare to other metrics.

What is the team composition?

Cody (Principal, Searchbloom) is our main point of contact. We’ve also worked with multiple account managers.

How did you come to work with Searchbloom?

We received a referral from another company.

What is the status of this engagement?

We started working together in May 2015 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve increased our total views, conversions, and page counts.

How did Searchbloom perform from a project management standpoint?

We’ve had a great experience with the team. We communicate via email, although Searchbloom did the initial presentation in person.

What did you find most impressive about them?

The team excels at problem-solving. I forward new issues—whether internal or from another vendor—to Searchbloom. They decide if certain opportunities or ideas are worthwhile, and then figure out how to make them work.

Are there any areas they could improve?

No, we’re happy with Searchbloom.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Crave Media, an online advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We engaged Searchbloom to help provide backlinking services for our clients.

SOLUTION

What was the scope of their involvement?

Searchbloom provides backlinks for our clients based on keywords with ranking momentum. We generally send them the client's website and the exact anchor text we want the link to go to. Their editorial team then works to place content, reaching out where most appropriate.

What is the team composition?

I work directly with the vice president of operations, who delegates some of the work to the rest of his team. I'll also occasionally work with the CEO.

How did you come to work with Searchbloom?

In addition to being local, we heard good reviews from their previous clients nearby. After working with them on a few projects, we knew we didn't need to look anywhere else.

How much have you invested with them?

We spend between $1,500–$2,000 per month.

What is the status of this engagement?

We've been working with them since March 2016 and the relationship is ongoing. We generally reach out to them once or twice a month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Searchbloom consistently improves organic search rankings by 2–3 spots and meets domain authority goals of at least 40. They pretty much always guarantee positive momentum.

How did Searchbloom perform from a project management standpoint?

Whenever I send a backlink request to their team, they usually respond within a couple hours. I know I can trust them to get the work done without having to micromanage them or follow up.

What did you find most impressive about them?

They guarantee solid backlinks for any keyword I give them; it's great to be able to reliably offer that service to our clients. We can always get them a backlink within 30 days without fail, which is enormously valuable from an agency-client relationship standpoint.

Are there any areas they could improve?

I'm not sure if it's possible, but when I initiate a backlink it would be helpful to know where it's going to be published beforehand.

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager of online digital marketing for a vaping e-commerce company. We provide monthly subscription boxes of sample e-liquids to customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

Because our products contain nicotine, most major PPC platforms and search engine marketers won’t permit us to advertise with them. As a result, we can’t pay for outreach and need to focus on organic search results instead. We engaged Searchbloom to strategize our SEO campaigns.

SOLUTION

What was the scope of their involvement?

Searchbloom first directed us to fill out an extensive survey that clarified our goals. We then held a meeting to further specify these goals and brainstorm ways to achieve them. Searchbloom recommended techniques such as backlink strategy, outreach, and on-site SEO implementation. Meanwhile, their engineers dug through our site and looked at technical elements—such as structure, copy, and meta tags—that had room for SEO improvements. Once we agreed on a strategy, Searchbloom guided us through a potential budget, suggesting how much of our spend should go to technical on-site SEO updates, backlinks, and building additional content. We track our results through Google Analytics.

What is the team composition?

We worked with Jordan (Vice President, Searchbloom) for the initial few months; Alex (SEO Analyst, Searchbloom) then took the lead on our project.

How did you come to work with Searchbloom?

We searched for SEO agencies on Google and came up with a list of potential vendors. We also asked partner companies for recommendations. Searchbloom landed a spot on our initial lead list and had an endorsement from a partner who had a great experience with their team.

How much have you invested with them?

We spend around $7,500 per month.

What is the status of this engagement?

We started working with them in March 2017, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Over the course of 2017, our organic search traffic increased by 70%–80%.

How did Searchbloom perform from a project management standpoint?

Their team is highly agile and flexible; they accommodated a system that worked best for us. We have weekly check-in calls and monitor progress via Asana. Searchbloom took the time to learn Asana so they could work with our team with minimal organizational friction. Their team works closely with our in-house developers to implement on-site initiatives.

What did you find most impressive about them?

Searchbloom delivers high-quality results on time with no need for correction or fixes after the fact. Their team has an in-depth understanding of their field based on their strategic recommendations and their results.

Are there any areas they could improve?

No, we’ve never worked with a better agency. Searchbloom’s professionalism and reliability have set the standard for all future vendors that we work with.

Do you have any advice for potential customers?

To take full advantage of their strategies, employ at least one good developer on your end to implement on-site optimization.

BACKGROUND

Introduce your business and what you do there.

I’m the sole operator of a digital marketing agency. I function as a part-time head of digital marketing for companies that lack the necessary staff. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

I don’t have any employees, so when I found a company that needed the services Searchbloom provided, I outsourced to them. Since then, I've brought Searchbloom on whenever I had a client that’s ready for SEO. 

SOLUTION

What was the scope of their involvement?

Most of Searchbloom’s SEO work has been for one on my clients, optimizing their website and developing domain authority through link-building and outreach. Prior to specializing solely in SEO, Searchbloom also managed PPC and conversion rate optimization.

What is the team composition?

We have worked extensively with Cody (Founder, Searchbloom).

How did you come to work with Searchbloom?

I met Cody just as he was starting his firm, while I was doing full-time social media and branding for a watch company. He suggested that we work together, which acted as a catalyst for me starting my own company.

What is the status of this engagement?

We’ve been working with Searchbloom since November 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Financial impacts can be hard to delineate because customers actions don’t follow a direct course of action from advertising to buying. However, the fact that I’m still working Searchbloom after four years indicates the value they provide.

Metrics-wise, my client has grown from zero to tens of thousands of subscribers and ranks number one for dozens of important keywords. Their percentage of conversions from organic search has improved, and their blended cost of conversion (price of all advertising divided by all conversions) dropped by more than half.

How did Searchbloom perform from a project management standpoint?

Overall, their communication has been excellent. They adapted to my preferred style and provide me with forward-looking, strategic updates because I analyze the numbers and metrics on my own. They’re also quite willing to replace resources if I request a change.

Though we normally hum along, we’ll have an occasional issue with an emerging competitor and need to adjust our process. They’ll analyze what the competitor might be doing better than us and then make adjustments to counteract those techniques.

What did you find most impressive about them?

They’re experts in the entire spectrum of SEO practices, including how best to structure website data. While I haven’t always worked with Cody, he’s always made himself available to let me pick his brain and ask him for advice. In some ways, he’s been an important mentor to me.

Are there any areas they could improve?

They need to increase their hiring in order to accommodate their continuous growth. Although not every hire will work out, expanding their workforce will help them sustain foster long-term success.

Do you have any advice for future clients of theirs?

Start as fast as possible. Time is important, and you don’t want SEO to be only a long-term project. Therefore, budget as a high a spend as possible. You can always slow down later on.

BACKGROUND

Introduce your business and what you do there.

I’m the president of ShirtSpace, an e-commerce company that buys and sells t-shirts within the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

Our paid search had been performing well before we brought on our original vendor, but then it started tanking. Three months into the rebuild it was still declining. We wanted to find someone who could take it to the next level.

We later expanded Searchbloom's contract to include SEO consultation, even though our original vendor was still handling SEO (we only removed them from paid search). We liked their suggestions, so we separated from the initial vendor completely and gave Searchbloom full SEO control.

SOLUTION

What was the scope of their involvement?

They handle both PPC and SEO for us. Regarding paid search, they analyzed both the initial, successful strategy and the unsuccessful one our first vendor instituted. They then implemented a modified version of the successful strategy, which stabilized and grew our account in two months.

Currently, we set a return on ad spend goal and then increase the budget when Searchbloom reaches it. They utilize AdWords, Bing, and Yahoo Gemini, a marketplace for mobile and native ads. They monitor our traffic with Google Analytics and send us weekly emails and reports—each report comes with a handwritten explanation.

Our SEO relationship began with them consulting on our site’s architecture, paying special attention to how our URLs should be structured and categorized. After we gave them full control, they undertook a seven-month URL restructuring project. Currently, we have a hybrid relationship where we create the content, and they review it and point us in the best direction.

What is the team composition?

We work with four people on a regular basis and a fifth on occasion. We have separate account managers for SEO and paid search, and there are three other people we can reach out to with higher-level questions, including their president and their director of SEO. We spoke to their VP on the initial sales call and a few other times in the beginning, but we soon realized he wasn’t on the support side; however, we could still reach him if we needed to.

How did you come to work with Searchbloom?

We found Searchbloom on Clutch. After researching a number of companies, we interviewed seven. After our call, Searchbloom investigated our SEO independently and suggested that our declining sales might not solely be due to our PPC. They identified a bunch of aspects of our SEO that could be improved, which blew us away. They were the only company to point that out to us.

We narrowed our search to two companies, both with similar ratings on Clutch. At the time, Searchbloom wasn’t a sponsor on Clutch, while the other company was. We didn’t know how Clutch worked so we figured there was a small chance you gave them preference for being a sponsor. As such, we went with Searchbloom.

[Editor Note: For the record, companies that are Sponsors on Clutch are not evaluated differently than companies that are Non-Sponsors]

How much have you invested with them?

Between SEO and PPC, we spend about $15,000 per month.

What is the status of this engagement?

We’ve been working with Searchbloom since July 2017. Their contract expanded to include SEO in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With our former partner, we were on a slow-and-steady growth track. With Searchbloom, we’ve been on a fast track. Our search rankings started growing drastically even before they implemented the site-wide URL restructuring. After the restructuring, it only took us a day to recover, instead of the 30-90 they predicted; Google recognized the changes immediately.

Our sales were down 5% year over year at the beginning of 2018, and now we're up 95%, only a week after the URL project ended. Organic users have more than doubled in the past year, and conversions/prospective sales increased over 60% in the past three months.

How did Searchbloom perform from a project management standpoint?

It’s been flawless. One of our largest gripes with our original provider was that their good account reps kept being promoted, and we’d have to start over with someone else, helping them learn our website and everything we did. While strong reps are still promoted at Searchbloom, we haven’t lost time bringing someone new up to speed. Their replacements have blown us away, and our communications and strategies haven’t missed a beat.

What did you find most impressive about them?

Instead of having a piece of software glance at our website and give recommendations, Searchbloom is in the weeds, manually looking at the details of everything we do. They use technology and reports of course, but they’re also hands-on. Their solutions don’t follow an established script or set of guidelines.

We worked with some recent college graduates with our old partner, but Searchbloom makes us feel like we’re working with the directors themselves. We questioned a lot of the advice we received from other companies, and while we do the same with Searchbloom, they always turn out to be right.

Are there any areas they could improve?

We tried to take our work to the next level with a lot of SEO companies, but we could only find so many talented people. Searchbloom’s strategy might be similarly difficult to scale: they’re searching for the top SEO people, and there are only a finite number of them. I want them to stay right where they are and keep doing what they’re doing.

Do you have any advice for future clients of theirs?

I want to tell people to keep an eye on them, but I can’t because they keep an eye on themselves. Other organizations would divert from our strategy a bit, but that isn’t the case with Searchbloom. I never have to guide them to keep our online marketing strategy relevant or on-track.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Nature’s Seed, the retail division of our parent corporation, Granite Seed Company. We sell to consumers, small landowners, ranchers, and online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We used a third-party SEO firm when we first launched our e-commerce website, and it never felt like we had a real partner. Additionally, our old site was expensive and not user-friendly, even after a different agency’s help. After being frustrated with multiple firms, we realized we wanted transparency in the SEO work and a better website.

SOLUTION

What was the scope of their involvement?

Searchbloom helped us transition to Magento and essentially rebuilt our site. Their team created a 4–5 point plan, and from there, they determined how the new pages should be set up. They organized the content flow and landing pages, created our URL structures, and gave input on our site content. They use Google Analytics and Google AdWords, and they provide detailed updates with those reports.

What is the team composition?

The director has been an integral part of the project for years; he’s our account manager and handles daily tasks. We’ve also been working with the founder, who provides the resources we need throughout the process, including the conversion rate optimization firm that the site required at one point.

How did you come to work with Searchbloom?

They are local to Utah, so we likely heard about them through word-of-mouth or an advertisement. We were impressed with them from the outset, and they presented the partnership as a collaborative approach.

How much have you invested with them?

Along the way, we've made significant one-time project-based investments, as well as ongoing recurring fees.

What is the status of this engagement?

We started working together in June 2016, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 50% growth rate per year since the project started, and we’ve had significant increases in traffic and conversions. We’ve gone from being hidden in search results to showing up on the first page. Our online business is now showing real potential, and we give Searchbloom credit for helping that happen.

How did Searchbloom perform from a project management standpoint?

They give us high-level communication through the phone, email, and occasional in-person meetings. Though there have been a few missed deadlines, it was never because of a lack of professionalism or scheduling on their part. They give us detailed reports on our progress, and they never tailor the information to be what we want to hear. They are honest, professional and structured when communicating about the project.

What did you find most impressive about them?

Searchbloom’s expertise and passion are what make them stand out from others in the industry. The founder leads an engaged team that is detail- and process-oriented. There is never any room for confusion because they give us thorough information in our meetings. We value their attentiveness, focus, and energy; working with them has been a home run.

Do you have any advice for potential customers?

It’s important to have the resources necessary for any SEO third-party relationship, or else their services can’t be executed in the most effective way. You should also be willing to invest non-financial resources in this collaboration to get the best results.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Creative Masonry and Chimney. We are a masonry, chimney repair, and home improvement company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

At the time, I was moving from one SEO company to another due to lack of transparency and company’s making the same mistakes over and over again. I had been working with a company I was pretty happy with, but they didn’t offer full services like writing content. So, I went looking for an SEO company that provided all the services I needed and I could stick with for the long term.

SOLUTION

What was the scope of their involvement?

When I spoke with Searchbloom they offered to build me a new website at a great price. They really put in the effort to make a nice website that I am very happy with. We then we moved into the SEO portion of the project. They helped me clean up a lot of the citations, and listened to my ideas and addressed the challenges I was trying to resolve to improve my SEO rankings.

What is the team composition?

I worked directly with the owner and one of the web developers on a regular basis.

How did you come to work with Searchbloom?

I found them on a website that lists top SEO companies.

How much have you invested with them?

I have spent over $200,000.

What is the status of this engagement?

We began working together in November 2016, and they continue to make updates to keep the site current and keep up rankings.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They send me reports, but I care more about real-world results. We are getting more calls and emails from quality customers, and we are getting higher SEO rankings in my area.

How did Searchbloom perform from a project management standpoint?

We communicate mostly by phone. They will send short emails, but I told them I prefer to talk over the phone, and they have been very accommodating. We also had group meetings when we first got started. In all instances, they really listen to me and strive to make me happy.

What did you find most impressive about them?

They are thorough when they do things, and they don’t just get something done to get it done. They pay attention to detail and start you with a good foundation to grow in SEO rankings. I feel that I can communicate well with them. They listen and do what I want, and it has really worked out well.

Are there any areas they could improve?

I think everybody can always improve at something, but nothing comes to mind for Searchbloom.

Do you have any advice for potential customers?

You have to trust the people you are working with and recognize that stuff doesn’t happen overnight. You can only do so much work as the dollar amount you can supply, so a small business owner really needs to know what they are looking for. If you want to grow your business and inquires, then it takes a little more capital investment.

BACKGROUND

Introduce your business and what you do there.

Evermore Skin is a men’s skincare company. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

As healthcare advances, we’re living longer, and are much more aware of products we put in and on our bodies. One in five Americans will develop skin cancer, and there aren’t many skincare products specifically geared toward men. We designed Evermore Skin to fill that gap in the market.

Our biggest challenge as a company is making skincare a part of our customers’ daily routine. I created a website in 2015, and sold the product line on Amazon Prime. That worked for a while, but we needed to create a brand that represented a lifestyle and the direction we were heading.

SOLUTION

What was the scope of their involvement?

We’re taking an edutainment approach, and keeping things tongue in cheek. There aren’t many men’s skincare companies on the market that aren’t dermatology oriented, but we want to integrate into a customer’s lifestyle. This is a three-way partnership between Evermore Skin, Searchbloom, and our marketing and advertising company. They’ve helped me create a website that reflects our mission to keep guys active on their life’s journeys.

Searchbloom took the time to capture our company persona. They’ve built a landing page, and are working to create channels that will turn site visits into sales. They’ve developed content for SEO [Search Engine Optimization] beyond black hat or white hat strategies. They’ve also helped optimize our PPC [Pay Per Click] channels. Amazon Prime has a PPC option similar to Google AdWords that they help us utilize.

They’ve also developed pop out features to augment the educational elements and get more in depth about the product. Education is an important part of growing our sales, and they’ve done a good job explaining and converting what people need.

What is the team dynamic?

Mike [Steenson, Partner] was our main contact, along with Cody Jensen [Founder]. We also had a tech guy working for us, but Mike was our primary liaison. We communicated by email, and would text with quick updates. We also did some screen sharing and phone conferencing through the project.

How did you come to work with Searchbloom?

Mike and Cody spoke at a seminar I attended. We knew we needed a new website with SEO, and they were a top level company with the expertise, and with people I would enjoy working with. The timing was perfect.

How much have you invested with them?

The project cost to date is $10,000.

What is the status of this engagement?

We started the project in April or May 2017. We’ve worked together for about six months, and the site is still in progress. It’s been a long road, but we hope to launch soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We probably won’t have hard data until the site is launched and established. We hope to have concrete numbers in a few months. In terms of functionality, the site is easy to navigate, intriguing, and engaging. A visitor will decide in the first few seconds whether to stay on the site or move on. They’ve done a good job capturing that initial interest, and keeping our potential clients focused.

Friends and colleagues are all excited about the project. I gave a presentation with side-by-sides of the old site and the new one, highlighting our logo and the new brand identity. The difference in response strongly favored the new design.

How did Searchbloom perform from a project management standpoint?

Communication will make or break a project. They were always available. They listened to my ideas, and were willing to share and discuss their thoughts.

What did you find most impressive about them?

Their professionalism and their execution impressed me. They delivered a combination of what I wanted and what I needed. They really followed through with their claims, and my money, time, and effort were well spent. They communicate constantly through any changes, and put me at ease. I really enjoy working with them, and will definitely call on them for future projects.

BACKGROUND

Introduce your business and what you do there.

I’m the new owner of a machine tool business that has been around for over 28 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

A fresh and up-to-date website is key to business progression, so I wanted to build a new one. We wanted to put our product at the top of search results, but our existing site was not working well, based on Google’s standards. It didn’t even have a shopping cart.

SOLUTION

What was the scope of their involvement?

They reviewed the existing site and the content that it provided to our customers. Our goal was to update the look, so they added new pictures of our main product and its components, including PDF copies of exploded-view drawings and wire diagrams. They also added a shopping cart functionality. Our benchmark was the HAAS machine tool website, which has a bold color scheme.

What is the team dynamic?

Payal Sinha [Development Project Manager, Searchbloom] was my go-to person for information and content workflow. I worked with Oscar Mineros on technical server issues while Ryan O'Neal [Senior Marketing Manager, Searchbloom] and Michael Steenson [Partner, Searchbloom] played major roles in the production of the website. They were a fantastic team.

How did you come to work with Searchbloom?

I met Cody Jensen [CEO, Searchbloom] a few years ago, when I was involved in another industry. I was impressed by his presentation about the way Google and other search engines look at aspects of a website, such as the content and external links. I held on to his business card, knowing one day I could further my business with his experience and understanding of the web.

How much have you invested with them?

We spent less than $10,000 on this project.

What is the status of this engagement?

They worked on our website from March to September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At this point, the website has only been up for 1 week or so, but I think we are at the bottom of a sweeping upward curve. I hope that we can keep pace with the additional business that the new website will bring.

How did Searchbloom perform from a project management standpoint?

We had good workflows and communication. Our questions were usually transmitted via email and Dropbox, and they responded within hours.

What did you find most impressive about them?

It’s important to earn placement at the top of search results and the first few pages, and they gave us that. They always guided our project towards the best search results, so we continue to push our competition down the page.

Are there any areas they could improve?

I can't see any areas where they need to gain strength. Granted, our product is not your usual online business since our industry is old and backward. In some cases, our customers need to be guided to a new way of thinking.