Scaleroot Technologies

BACKGROUND

Please describe your company and position.

I am the Department Director of Amk Technology sdn bhd

Describe what your company does in a single sentence.

Scaleroot Technologies has consistently delivered timely and technically sound services to AMK Technologies, strengthening its ability to position and win network monitoring projects. Their expertise in network monitoring deployment, configuration, and SLA-driven support enhances proposal credibility, reduces implementation risk, and improves client confidence. Scaleroot acts as a reliable technical enabler, supporting AMK’s competitive growth in this segment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaleroot Technologies to accomplish?

• Strengthen Network Monitoring Capability
• Improve Bid Competitiveness

SOLUTION

How did you find Scaleroot Technologies?

Referral

Why did you select Scaleroot Technologies over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Other

How many teammates from Scaleroot Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Datadog Deployment for Insurance Client Server Farm Monitoring

Project Objective

To design, implement, and operationalize a centralized monitoring framework using Datadog for insurance clients’ server farm environments, ensuring high availability, performance visibility, and SLA compliance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100% of targeted production servers onboarded into Datadog. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

assessment, design, deployment, tuning, and handover. A detailed implementation plan with milestones, task ownership, and timelines was established at project initiation

What was your primary form of communication with Scaleroot Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Strong Technical Depth with Practical Execution 

Are there any areas for improvement or something Scaleroot Technologies could have done differently?

They were technically strong in implementation and delivery, greater involvement during the bid and pre-sales phase would further enhance project outcomes.

BACKGROUND

Introduce your business and what you do there.

I’m the senior DevOps engineering manager at Newcross Healthcare Solutions. We’re a leading UK healthcare staffing provider, combining technology and a large network of professionals to deliver flexible, personalized care solutions and workforce management for clients across the sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scaleroot Technologies?

We needed help setting up our DevOps infrastructure from scratch using AWS services.

SOLUTION

What was the scope of their involvement?

Scaleroot Technologies analyzed our current infrastructure and recommended a new one. They delivered a report and roadmap and recommended services to use, including EKS, ArgoCD, Prometheus, and Grafana.

What is the team composition?

We worked with 2–5 teammates from Scaleroot Technologies.

How did you come to work with Scaleroot Technologies?

Their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We worked together from June 2022 to March 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Scaleroot Technologies delivered and set up our systems.

How did Scaleroot Technologies perform from a project management standpoint?

We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They helped us learn Terraform and showed us what AWS services to use.

Are there any areas they could improve?

n/a

BACKGROUND

Please describe your company and position.

I am the VP of data product of Lognormal

Describe what your company does in a single sentence.

Igaming analytics company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaleroot Technologies to accomplish?

• App deployment
• Scalable infrastructure

SOLUTION

How did you find Scaleroot Technologies?

Referral

Why did you select Scaleroot Technologies over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

App development on scalable infrastructure with all modern monitoring services 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deployment of product on scalable infrastructure with high vilume userbase 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered based on the project timeline

What was your primary form of communication with Scaleroot Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Their cost-effective infrastructure decisions stood out.

Are there any areas for improvement or something Scaleroot Technologies could have done differently?

Post development training support