Salamanca Solutions International

BACKGROUND

Please describe your company and position.

 I am the CTO of an e-commerce company 

Describe what your company does in a single sentence.

Connects product discovery, retail activation and performance intelligence so every consumer interaction drives stronger commercial outcomes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Salamanca Solutions International to accomplish?

• To augment our existing data quality team with additional capacity and capability.

SOLUTION

How did you find Salamanca Solutions International?

Referral

Why did you select Salamanca Solutions International over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Salamanca Solutions International were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom development and ongoing maintenance of data integration solutions & quality assurance activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Helped maintain data related support amd implementations backlog levels within SLAs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deadlines and commitments were continually met with excellent communications and expectation management at all times.

What was your primary form of communication with Salamanca Solutions International?

Email or Messaging App

What did you find most impressive or unique about this company?

The team worked seamlessly with our internal team and with great clarity and transparency at all times.

Are there any areas for improvement or something Salamanca Solutions International could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Eirtight Technology Limited

Describe what your company does in a single sentence.

We Build Software That Delivers.

We design and build AI-powered tools, automation systems and custom software that helps you to move faster, operate smarter and outperform competitors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Salamanca Solutions International to accomplish?

• Business workflow automation for multinational manufacturer
• End to end business support and services

SOLUTION

How did you find Salamanca Solutions International?

Personal Contact

Why did you select Salamanca Solutions International over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Salamanca Solutions International were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Business analysis and development covering 70 workflows and 490 use cases; management of deployments; training; and provision of ongoing support for services used by 1300 employees.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our customer saved and continues to save $ms and improved their service delivery and quality to their customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Professional, standardised agile SW engineering methodologies, project management for development, services and change management

What was your primary form of communication with Salamanca Solutions International?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their commitment to meeting our end customer's needs - going above and beyond even on out-of-hours and weekends.

Are there any areas for improvement or something Salamanca Solutions International could have done differently?

Customer and others retained for over 8 years - no customer has transitioned to another supplier for performance or cost reasons