Name: Sagiss
Address: 1616 Corporate Court #140, Irving, United States, TX, 75038, US
Telephone: 2142765976
Price range: $150 - $199
Rating: 5.0

Managed security that understands your business

As DFW's premier managed service provider, Sagiss has been helping businesses in Dallas-Fort Worth tighten their cybersecurity for over two decades.

Our specialties include: managed services, managed security, managed cloud, and managed IT.

We are a Microsoft Gold Partner. Other accreditations include AICPA, MSP Cloud Verify, and Channel Futures MSP 501.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Irving, TX
Year founded
Founded 1997
Timezones

Service Lines

Cloud Consulting & SI: 25%
Cybersecurity: 25%
IT Managed Services: 25%
IT Strategy Consulting: 25%

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Cloud Computing Focus

Azure Cloud Consulting & Implementation: 100%

Industries

No Industries have been added yet…

Clients

No Clients have been added yet…

IT Managed Services

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 5 /5

What Clients Have Said

Sagiss offers competitively priced managed IT services, with clients noting good value for cost and budget fit. They provide clear communication on costs and have reduced internal management time by up to 70%, enhancing operational efficiency and employee satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Sagiss Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Reduced Internal IT Management Time

Clients experienced a significant reduction, up to 70%, in the internal time spent managing technology and IT services, thanks to Sagiss's efficient management.
Effective Security Training Implementation

Sagiss introduced security training that increased awareness of phishing threats among client teams, resulting in fewer clicked phishing links and enhancing overall security.
No Significant Areas for Improvement

Clients expressed high satisfaction with Sagiss's services and did not identify any significant areas for improvement, indicating strong overall performance.
Significant Improvement in Response Times

Clients reported drastic improvements in response times to internal support requests, with issues being addressed instantly or within four hours, compared to previous delays of days or weeks.
Comprehensive IT Service Management

Sagiss effectively manages day-to-day IT services, including employee support tickets, cybersecurity monitoring, and device management, reducing client frustration and downtime.

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Sagiss Reviews

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IT Managed Services
Managed Software Application & Solutions Hardware Help desk Other IT managed services Security Telecom
Confidential
July 2024 - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The knowledge across the team meant we were always covered for whatever issue we had."

Nov 24, 2025

President, QuickFee

James Drummond

Financial services
Plano, Texas
11-50 Employees
Online Review
Verified

Sagiss provided managed IT services for a financial services company. The team maintained the client's internal systems, physical devices, and office facilities, including Microsoft Office and phone systems.

Sagiss' support drastically improved the client's response times to internal support requests, which were addressed instantly or within four hours. The team also rolled out security training, which increased the client's awareness of phishing threats and reduced clicked links.

BACKGROUND

Introduce your business and what you do there.

I'm the president of QuickFee, a financial services company. We provide a platform for professional service firms to manage invoices, accept online payments, offer client financing, and set up recurring payments, helping them get paid faster and more efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiss?

We had an internal systems administrator who didn't have enough work to keep them fully occupied. Additionally, a single resource didn't have the diverse experience required for all the systems we had in place. Therefore, we sought a managed service provider with enough resources to ensure redundancy. We also wanted them to be local so they could come onsite if needed and have pleasant, responsive people to work with.

SOLUTION

What was the scope of their involvement?

Sagiss took over the maintenance of our internal systems, physical devices, and office facility. The main internal systems were Microsoft Office, phone systems, and domain maintenance. The physical devices included all employees' laptops and other equipment in our corporate office.

What is the team composition?

We worked with 2–5 teammates from Sagiss.

How did you come to work with Sagiss?

We found them through a referral. Their pricing fit our budget.

What is the status of this engagement?

We worked together from July 2024–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagiss ensured we had faster response times to internal support requests and reduced the risk of a single point of failure. We saw our response times drastically improve since Sagiss had a team of around 20 people. Therefore, we often saw an instant response if we placed a call and a response within four hours (if not sooner). Before, some requests would take days or weeks to be addressed.Additionally, Sagiss introduced security training, which was something we weren't arranging for our team to complete regularly. This ensured our team was constantly aware of security threats. As a payment processor, we were heavily targeted by phishing emails. After the training was rolled out, we saw a greater awareness from the team and a decline in clicked links.

How did Sagiss perform from a project management standpoint?

Sagiss' team was very proactive. They took the lead in driving the changeover and implementation, delivering on time. It was a wonderful experience not having to follow up on a vendor. We communicated via in-person and virtual meetings.

What did you find most impressive about them?

Sagiss had a range of team members, so the knowledge across the team meant we were always covered for whatever issue we had. They were very pleasant to work with. The monthly onsite visits were a great way to build a relationship with our main support representative.

Are there any areas they could improve?

No, I was very happy with how Sagiss implemented things and supported us throughout.

RATINGS

5.0

IT Managed Services
Cloud Server Migration Managed Software Application & Solutions Hardware Help desk Other IT managed services Security Telecom Vendor Procurement & Selection
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They are a great partner.”

Nov 11, 2025

Senior Associate, Looney & Associates

Jenna Higginbotham

Hospitality & leisure
Dallas, Texas
11-50 Employees
Online Review
Verified

Sagiss provides managed IT services for an interior design firm. Their work includes managing employee support tickets, cybersecurity monitoring, device and workstation monitoring, and software management.

Sagiss day-to-day management of IT services has reduced the client frustration and downtime by 70%. The team has improved the client's employee satisfaction and communication. Overall, the client is happy with the engagement and impressed with Sagiss's considerate and responsive approach.

BACKGROUND

Introduce your business and what you do there.

I’m a Senior Associate at Looney & Associates. I manage the project workflow and technology operations/strategy for the firm and am the main point of contact for Sagiss. I am also a Project Manager and Interior Designer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiss?

We needed to streamline our IT services for better, more consistent service and less stress for our employees. We also needed a strategic partner to help us manage change and growth and alleviate the internal time spent on IT.

SOLUTION

What was the scope of their involvement?

Sagiss has taken over our day-to-day technology service needs from a previous IT company. Major projects in addition to day-to-day management included facilitating our cloud server migration and Microsoft Teams calling migration. The team has also helped us reduce our overhead costs month to month by streamlining our devices and services. In terms of specific day-to-day technology services, Sagiss manages our employee support tickets, cybersecurity monitoring, device and workstation monitoring, cybersecurity education, equipment procurement and installation, and software management.

What is the team composition?

We work with 2–3 teammates from Sagiss.

How did you come to work with Sagiss?

Someone referred Sagiss to us. We chose them over other options because they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working together in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagiss has reduced our internal time managing technology and IT by 70%. The team has also improved response time to employee support tickets, resulting in better employee satisfaction and less downtime. Overall, we have fewer issues because our system is more stable and managed every day. Sagiss stays on top of things so that we’re not left waiting. Sagiss provides clear communication about expected and recurring costs, leading to better operational cost planning. As the manager of our project workflow and technology management and strategy, I get less feedback from employees about downtime and frustration than I did prior to working with Sagiss. We track employee satisfaction and downtime through surveys, monthly reviews of tickets, and informal feedback.

How did Sagiss perform from a project management standpoint?

Sagiss delivers on time and communicates clearly. We communicate in person, via email, and through virtual meetings.

What did you find most impressive about them?

Sagiss is responsive, considerate, transparent, and communicates clearly.

Are there any areas they could improve?

They are a great partner that demonstrates an ever evolving culture of improvement for themselves and their clients.

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services
Azure Security
$50,000 to $199,999
Jan. 2019 - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I have never had a bad interaction with a Sagiss employee. They all go above and beyond."

Nov 10, 2025

Network & Security Manager, ABOG

Adnan Pajazetovic

Other industries
Dallas, Texas
51-200 Employees
Online Review
Verified

Sagiss provides managed IT services for a medical certification company. The team handles the client's Microsoft 365 and Azure needs and offers cybersecurity support. They also provide Tier 2 and above support.

Sagiss' care and support have been crucial to the client's success. The team understands the client's business needs and provides real-time updates. Sagiss delivers on time and responds quickly to the client's needs. The client is impressed with the team's training and willingness to help.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Network and Security Manager of ABOG

Describe what your company does in a single sentence.

Certify OBGY's in the field

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagiss to accomplish?

Network support
Cyber Security support
Tools

SOLUTION

How did you find Sagiss?

Online Search

Why did you select Sagiss over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Sagiss were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sagiss to be our MSP partner. We were looking for an MSP that was not too large or too small. That had office 365 experiance as well as Azure, Networking, and security. We wanted a partner that understood our goals. Sagiss handles Tier 2 and above support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What demonstrates success for us partnering with sagiss is the care and support they provide on a daily basis. Sagiss understands our business and need. During critical times we get help when we need it very quickly. The updates they provide are real time, and it helps us succeed in what we do at ABOG.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items are always delivered on time when a time frame is set. Sagiss responds quickly and promptly.

What was your primary form of communication with Sagiss?

Virtual Meeting

What did you find most impressive or unique about this company?

What i find most impressive is every employee i speak with is very well trained. Each person is willing to help and is kind. I have never had a bad interaction with a Sagiss employee. They all go above and beyond.

Are there any areas for improvement or something Sagiss could have done differently?

Not that i can think of at this time

RATINGS

5.0

Showing 1-3 of 3 Reviews

Premier Verified means Clutch independently confirmed Sagiss is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 3 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 3

Overall Review Rating: 5

Source: Clutch

Last Updated: November 24, 2025

Business Entity

Business Entity Name	Sagiss Group, LLC
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Texas
Date of Formation	December 8, 1998
Status	Active
Last Updated	November 8, 2025
ID	0704428222

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	November 16, 2025

Learn More About The Clutch Verification Process

Locations (1)

1616 Corporate Court #140 Irving, TX, United States 75038

31 - 40

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Looney & Associates

(1)

Jenna Higginbotham

QuickFee

(1)

James Drummond

Sagiss

(1)

Travis Springer

Sagiss

Managed security that understands your business

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Sagiss Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Reduced Internal IT Management Time

Effective Security Training Implementation

No Significant Areas for Improvement

Significant Improvement in Response Times

Comprehensive IT Service Management

Reviews mentioning:

Sagiss Reviews

Managed IT Services for Financial Services Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Interior Design Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Medical Certification Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Sagiss on Social

Connections

Looney & Associates

QuickFee

Sagiss