RXN Web Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of Buba u autu DOO

Describe what your company does in a single sentence.

Buba u autu is a specialized retail store and advisory service in Serbia focused on child car seat safety. The brand operates a physical showroom in Zemun (Belgrade) and an online store at bubauautu.rs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RXN Web Solutions to accomplish?

• Redesign our WooCommerce shop so it puts child safety first and makes it easier for parents to find the right car seat.
• Give me a simple way to publish my own stories and articles without needing help every time.
• Have someone reliable look after the site after launch, both maintenance and SEO, so I can focus on the business.

SOLUTION

How did you find RXN Web Solutions?

Referral

Why did you select RXN Web Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from RXN Web Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RXN redesigned our WordPress/WooCommerce shop from the ground up. The new layout puts safety and advice first, with the products following, and adds new features that make it easier for customers to browse and pick the right seat. They also built a stories section on the homepage, where I publish my short stories about kids and car safety myself, in a simple editor. After launch we continued with monthly maintenance. That covers updates and fixes, but also the less visible things. During one check they found that Google was wasting time on dozens of thin archive pages, so they disabled them and Google now focuses on our products. They also mapped keywords for all our product categories, wrote meta descriptions, fixed a problem with emails sent from the site, and helped me turn my visit to the Plus Test crash-test facility in Sweden into a blog post with video.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The clearest change is how customers use the site. Since the redesign, parents find their way much more easily and get to the right seat without calling us first to ask where things are. On the technical side, 92 thin unnecessary pages were removed from Google’s index, so search engines now spend their attention on our products and articles instead of empty pages. And I can publish my own stories and articles without waiting for anyone, which simply wasn’t possible before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very smoothly. Communication was quick and easy, and whenever I asked for a change it was usually done the same day, often within hours. What I appreciated most was the patience. I’m not a technical person, and I never felt silly asking questions. They would explain things in plain language and often suggest a better way to do what I had in mind.

What was your primary form of communication with RXN Web Solutions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That they never tried to change the way I talk to parents. I write in a very personal way, with plenty of emojis, and a lot of agencies would have turned that into polished marketing copy. RXN built the site around my voice instead. They also think a step ahead. When I wanted a place for my short stories, they explained why it was better to keep them all on the homepage than give each one its own page, and it made perfect sense once I heard the reasoning. It feels like working with someone who actually understands what our business is about, not just someone who builds websites.

Are there any areas for improvement or something RXN Web Solutions could have done differently?

Honestly, not much. If I had to pick something, sometimes they went deeper into the technical details than I needed. I usually just want to know if something is fixed and what it means for us. But I’d rather have someone who explains too much than someone who explains nothing.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Ne Zaboravi Me, a graveyard maintenance services company throughout Serbia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RXN Web Solutions?

We needed help creating a specific e-commerce website from scratch,due to not so common nature of our business.We also needed help communicating with banks and other official government services,including integration of payment systems,gateways,etc.

SOLUTION

What was the scope of their involvement?

RXN Web Solutions has designed, created content, developed, and integrated our website. Basically, we've given them the ideas, and they've done the hard work of making them come to life. The team has also provided enormous help in shaping not just our brand,but also the company.

What is the team composition?

We've worked with one teammate from RXN Web Solutions.

How did you come to work with RXN Web Solutions?

A close friend referred RXN Web Solutions to us. We chose them because they had high ratings, were close to our geographic location, had a great culture fit, and offered good value for the cost.And as it turned out,they were the perfect choice.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working together in May 2026, and the engagement is ongoing-RNX Web Solutions is our technical support now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a beautiful website that is functioning perfectly. We just started yesterday, so we don't have any metrics yet. However, judging by the comments of friends, relatives, and other close people, the website is a huge success. All the feedback we've received is about the website's look and functionality and it's more than positive.

How did RXN Web Solutions perform from a project management standpoint?

RXN Web Solutions delivers work ahead of time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

It's impressive how easy it is to communicate with RXN Web Solutions. The team is dedicated to the project and goes above and beyond. The team is friendly and has a great demeanor. Moreover, they have vast knowledge and are willing to take on issues that aren't part of their job.

Are there any areas they could improve?

No, there aren't any.

BACKGROUND

Please describe your company and position.

I am the Owner of Atelier Lumiere Studio Lepote

Describe what your company does in a single sentence.

We are a beauty studio providing hair stylist, eyelash extensions and face therapy services, with more to come.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RXN Web Solutions to accomplish?

• Website Development
• Booking System

SOLUTION

How did you find RXN Web Solutions?

Referral

Why did you select RXN Web Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed and developed a custom WordPress website for our beauty studio, Atelier Lumiere. The project included a modern, responsive design, service pages, pricing, a photo gallery, and a booking system tailored to our two specialists. They also implemented automated SMS appointment reminders and an easy-to-use admin panel for managing website content. Additionally, they handled local SEO, mobile performance optimization, and website security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received a fully functional website with integrated appointment booking, automated SMS reminders, and an easy-to-use content management system. The website also achieved an excellent mobile performance score of 96-97 on Google Lighthouse in local testing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The website was launched in late September, with additional features and improvements delivered over the following weeks. The team regularly updated and tested the website across devices. Communication was on point as we had several major changes to our business structure, they' really followed up on everything.

What was your primary form of communication with RXN Web Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

Their ability to create solutions tailored to our business. From the booking system for two specialists to custom SMS reminders and a simple admin panel, the website was designed around how our studio actually operates.

Are there any areas for improvement or something RXN Web Solutions could have done differently?

We don't have any specific improvements to suggest at this stage. The website is still relatively new, and we're looking forward to seeing its long-term results.

BACKGROUND

Introduce your business and what you do there.

I’m a director at a sourcing, QC, and logistics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RXN Web Solutions?

We needed help with the full development of our website.

SOLUTION

What was the scope of their involvement?

RXN Web Solutions has developed our company website from scratch. The team has also helped with UX design, content, and coordination with the SEO team.

What is the team composition?

We’ve worked with an unknown number of teammates from RXN Web Solutions.

How did you come to work with RXN Web Solutions?

Someone referred RXN Web Solutions to me.

What is the status of this engagement?

We started working with RXN Web Solutions in November 2024, and our engagement is ongoing. We plan to continue our contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a complete website and blog section, and we continue our collaboration with RXN Web Solutions for the development of other company websites, website maintenance, and constant improvement based on metrics. We’ve seen an increase in all metrics, including Google ranking, website speed, and quality leads in our database.

How did RXN Web Solutions perform from a project management standpoint?

RXN Web Solutions has delivered on time. We communicate via email and messaging apps.

What did you find most impressive about them?

RXN Web Solutions’ easy communication and understanding of our needs are impressive. The team also provides constructive feedback and delivers more than they promise.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.