Riotters

BACKGROUND

Introduce your business and what you do there.

I’m the fractional CTO and head of product at a business services company. I strategically lead product development from roadmap creation to team scaling and resource acquisition. I ensure project success, exceed milestones, and establish sustainable operational models for long-term client benefits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I hired Riotters to provide a new design for a new project on a tight deadline, improve existing UI/UX, and create wireframes for engineers to consider various scenarios.

SOLUTION

What was the scope of their involvement?

The scope of work included a new design for a new project within a tight deadline. Their responsibilities also encompassed improving the existing UI/UX and creating wireframes to facilitate engineering considerations for various scenarios. The main deliverables for this project were a new design for the new project, improvements to the existing UI/UX, and wireframes for engineers.

What is the team composition?

We worked with two teammates from Riotters.

How did you come to work with Riotters?

I was familiar with Riotters’ work, and I had a tight deadline that didn’t lend uncertainty. They also understood how I worked because of our 5+ years of working together.

What is the status of this engagement?

The project lasted from January–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we had a tight deadline, it just meant that we needed product meetings. The focused and targeted meetings, combined with our existing working relationship, allowed for fluid conversations, enabling quick planning and decision-making. Additionally, Riotters’ team effort to understand the industry helped them ask pertinent questions, further streamlining the process.

The quality of work delivered by Riotters was exceptional. Their designs were intuitive and easily understood by both users and engineers. This clarity in design, coupled with their quality of execution, directly led to a high-quality product and saved us significant time in explaining it. A notable aspect was the team’s ability to self-manage and build modules directly from the wireframes Riotters provided. The designs themselves were also described as elegant, modern, and crisp.

How did Riotters perform from a project management standpoint?

Riotters demonstrated excellent project management, particularly through their lead UI/UX individual, who was described as exceptional. They were flexible and accommodating to changes that arose during delivery. Crucially, they delivered on time and on budget. We communicated via Slack and Google Hangouts.

What did you find most impressive about them?

What I found most impressive and unique about working with Riotters was their profound investment in the project; they treated it as if it were their own, making my success their success. This level of commitment, combined with their top-notch, detail-oriented team, provided me with the flexibility to focus on the broader strategic aspects of the project. I had complete trust in their ability to manage their part without fear of failure or miscommunication.

Are there any areas they could improve?

While the project with Riotters was largely successful, the onboarding and invoicing process presented some challenges. These issues weren’t necessarily Riotters’ fault but rather stemmed from the client’s unfamiliarity with working with an international design shop and their stricter accounting protocols, which required more handholding. Specifically, the invoicing process was bumpy because, after the initial payment, no further invoices were sent until May. It would have been beneficial for Riotters to implement monthly or milestone-based invoicing, though this delay may have been due to changes that emerged during the discovery phase.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of The Network Firm, a company specializing in crypto accounting and proof of reserves.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We needed help creating a product video for our software application.

SOLUTION

What was the scope of their involvement?

Riotters produced a one-minute video debuting our product at its release. The video highlighted each module of our software, including the auditor's workbench and proof of reserves.

What is the team composition?

We worked with two teammates from Riotters.

How did you come to work with Riotters?

We found Riotters through an online search. The team had an excellent portfolio and high-quality work, so we chose them.

What is the status of this engagement?

We worked together from November 2024–December 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters delivered a fantastic video. After the video was released, we saw an increase in our social media metrics, including impressions and follower count.

How did Riotters perform from a project management standpoint?

We communicated via Slack and video calls. Riotters delivered on time and responded well to our needs.

What did you find most impressive about them?

Riotters' work quality and design ideas were impressive.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Introduce your business and what you do there.

I'm an executive of Schwekas IT GmbH, an IT services company. We provide IT consulting and development services for web applications, including backend, frontend, middleware, and ERP systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I needed design elements for our new website, including an animated hero section, overall screen design, and custom illustrations.

SOLUTION

What was the scope of their involvement?

Riotters created a screen design with animated 3D elements that fit our company based on descriptions. They also created sub-pages with custom illustrations. We needed a well-made 3D animation for our hero section. The illustrations were for sections of the services we offer.

What is the team composition?

We worked with three teammates from Riotters. Our first contact was with Dawid. We also worked with a project manager and a designer.

How did you come to work with Riotters?

We found Riotters through online research and contacted them randomly. We had contacted many service providers, but Riotters was professional, and we really liked their direct approach.

What is the status of this engagement?

We worked together through 2024 and 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters kept us in the loop constantly. They shared the progress and asked if the direction was good, which led to a successfully finished project. Our branding got stronger, and we received many compliments from our business partners. The 3D animations fit perfectly with our IT services. The same goes for the screen design and illustrations; they were unique but not too flashy.

How did Riotters perform from a project management standpoint?

Riotters delivered on time, and communication was very good — fast and on point. We communicated via Google Meet and Slack.

What did you find most impressive about them?

We liked that Dawid was straight to the point. There was no overselling, and they kept their word.

Are there any areas they could improve?

No, there’s nothing we can come up with.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Tides Ventures

Describe what your company does in a single sentence.

Venture Capital Investments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Build a professional website

SOLUTION

How did you find Riotters?

Online Search

Why did you select Riotters over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a professional website for my new company with animations, a portfolio and contact information

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

timelines were met. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. They were very responsive on Slack

What was your primary form of communication with Riotters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work quality was amazing.

Are there any areas for improvement or something Riotters could have done differently?

None. They were awesome. 

BACKGROUND

Please describe your company and position.

I am the Head of Design of Copilot Money

Describe what your company does in a single sentence.

We make a financial management app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Marketing design
• Creative direction

SOLUTION

How did you find Riotters?

Online Search

Why did you select Riotters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Riotters designed and delivered a series of ads for social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Riotters helped us accelerate our creative development process, deploying high-quality ads to social media platforms to reach new users of Copilot Money.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riotters responded on time and always delivered at our high quality bar.

What was your primary form of communication with Riotters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Riotters was very transparent and direct about their process, and took all of our feedback into account when iterating through designs. They clearly care about high-quality creative and great communication, even though we were working across many time zones.

Are there any areas for improvement or something Riotters could have done differently?

Nothing!

BACKGROUND

Please describe your company and position.

I am the Product Manager of a staffing services company.

Describe what your company does in a single sentence.

Staffing Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• UX and UI of mobile app and website

SOLUTION

How did you find Riotters?

• Online Search
• Referral

Why did you select Riotters over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Had Riotters scope and design mobile app and website. 
• Key deliverables were logos and prototypes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Accomplishing the work on time and under budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered perfectly on time. They were very responsive to any adjustments we needed to make to the designs and prototype.

What was your primary form of communication with Riotters?

Virtual Meeting

What did you find most impressive or unique about this company?

They have top-notch visual designers.

Are there any areas for improvement or something Riotters could have done differently?

No. They had great communication and delivery.

BACKGROUND

Please describe your company and your position there.

Consulting, coaching and providing trainings for clients on agile product development, product discovery, product strategy & product ownership. D

epending on your needs, I help my clients with: ➀ AGILE PROCESS & PRODUCT OWNER ROLE: Introducing Product Owner role in your organisation & recruiting new Product Owners, adopting good Product Ownership practices, adopting Agile, Scrum & Lean Startup practices in product development, coaching & mentoring other Product Owners. ➁ PRODUCT: Defining & validating MVP, early customer validation, release planing, product strategy, product roadmapping, forging product vision.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters, and what were your goals?

We hired Riotters to establish a new brand image that would be aligned with a new company strategy.

SOLUTION

How did you select this vendor?

I knew Dawid, the CEO of Riotters before as we worked together on several projects. When finding a vendor we did some sort of a research and after interviewing couple of proposals, it was obvious for us that there is only one choice that would make sense for us. We picked Riotters because of their expertise in the filed, communication skills and high quality customer service quality.

Describe the scope of their work in detail, including any steps and the final deliverables.

Once we built a strong shared understanding of a vision of the brand, brand attributes, our likes and dislikes, they created brand image drafts. This work included multiple options of logo together with typography and brand color proposals.

After selecting a logo that was totally aligned with what we wanted, we received few digital versions of the brand image. We hesitated to ask for some amendments, however, the Riotters team turned out to be really open to hear our feedback and make some final twists.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with their Designer. Other designers, leads and CEO supported them when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to the new branding, we were able to kick-off a new service line and received many good words from our clients. Customers complimented our decks. They liked that is clean and different from the competitors.

Describe their project management style, including communication tools and timeliness.

In order to foster our communication, I was asked to join a private group chat channel on slack. It worked perfectly fine. Our communication was smooth and seamless. We were jumping on catch-ups to revisit any requests, answer questions, etc. They finished the work even before our expected timeline.

What did you find most impressive or unique about this company?

From day one we were under a huge impression of their ability to listen. It felt like the Riotters team really understood our needs and vision. We wanted someone that could see what we want to build and they truly did it. Also, their skills and creativity was extraordinary.

Are there any areas for improvement or something they could have done differently?

Everything was perfect. No need to change anything.

BACKGROUND

Please describe your company and your position there.

I am the creative director for a tech company called Mindful. I am in charge of all branding and creative material for that company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters, and what were your goals?

We needed quick engaging videos that helped people understand the customer benefit when using our product.

SOLUTION

How did you select this vendor and what were the deciding factors?

Portfolio on Dribbble

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had an initial kickoff meeting, we provided the initial assets for the storyboard phase. Once the storyboard was approved we moved into design, then animation.

Who did you work with and what was the feedback process like?

Pawel and Dawid were our contacts. Feedback was done via a list in slack and comments in figma.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far the videos have been well received and most are watched to completion. We will have clearer results after they run for at least a month.

Describe their project management style, including communication tools and timeliness.

Great communication and quick turnarounds.

What did you find most impressive or unique about this company?

They worked fast and were easy to work with.

Are there any areas for improvement or something they could have done differently?

Communicating hours once they are reached, extra attention to detail in copy (typos), exporting through a 3rd party when pulling from figma - otherwise the final products can be not as crisp.

BACKGROUND

Please describe your company and your position there.

I am the head of digital creative strategy at BeSmartee, a fintech firm specializing in mortgage and commercial lending technology for banks, credit unions and non-bank lending institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters?

We hired Riotters for our website redesign, a major branding initiative for the company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We learned about Riotters through our growth equity company (M33 Growth), who worked with Riotters on another project for another one of their portfolio companies.

Describe the project in detail and walk through the stages of the project.

We had discovery calls, strategy sessions and working sessions to ensure the success of the project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the owner, a project manager and a lead graphic designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our developers were able to easily implement the designs; however, they did find some gaps in the design where extra pages were needed to ensure flow of UX.

How effective was the workflow between your team and theirs?

All parties were easy to communicate with. However, extra time was devoted to certain pages of the website, which didn't allow for time for other areas that we needed design attention on.

What did you find most impressive or unique about this company?

Their design knowledge was impressive, and their ability to deliver on deadline was excellent.

Are there any areas for improvement or something they could have done differently?

It would have been great to see more unique icons and designs.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Brandfinity, a marketing consulting agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters?

We hired riotters to review our visual identity and to develop a UI/UK for our website brandfinity.ch

SOLUTION

How did you select Riotters?

We looked for talents on Dribbble and Behance and Riotters was the best fit for our needs.

Describe the project in detail and walk through the stages of the project.

We went through a first phase of designing our new logo, the colors and fonts used, in a second phase worked on three page templates for our new website.

How many resources from the Riotters team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very pleased with the work done by Riotters, which is now our new visual identity and website.

How effective was the workflow between your team and theirs?

we worked over Slack, it went well, discussion and suggestion were taken in consideration and integrated in the process.

What did you find most impressive or unique about this company?

Their ability to interpret our brief to develop a very fitting identity was impressive.

Are there any areas for improvement or something they could have done differently?

no.