Riotters

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at an online travel company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We were trying to develop a SaaS product and needed an MVP to help us launch, so we needed someone to help us with the design.

SOLUTION

What was the scope of their involvement?

Riotters provides design services for us. First, our founders sent them some travel websites and apps to help them come up with designs. The team then created different wireframes for us to choose from. They’ve also produced various design elements that we could combine to build more user flows and features.

Throughout the project, they’ve used Sketch to create the designs and Marvel to hand off the wireframes, which our in-house development team implements. The Riotters team continues to help us add more functionality to the app.

What is the team composition?

We work with 2–7 teammates, including a project manager. The number of people working on the project depends on where we are in the process. 

How did you come to work with Riotters?

I wasn’t there when the partnership started, but I believe our founders found them through Dribbble, a site that showcased various designers.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

The project started in September 2020 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still in the early stages, so we don’t have any metrics yet, but it’s been a successful project. The MVP has caught the attention of several stakeholders and prospects. They find that our solution is better than others in the marketplace, and they seem happy with it.

How did Riotters perform from a project management standpoint?

Their project management is great. We try to plan the timeline as best as possible, and they’ve worked overtime to help us meet specific deadlines. Riotters has also been willing to scale up the design team if we need more resources. We use Jira to manage the project and Slack to communicate.

What did you find most impressive about them?

We’re impressed with the amount of exploration the Riotters team does when it comes to greenfield projects. They put a lot of care into the process and provide well-thought-out ideas. Overall, the partnership has been going pretty well, which is why we’ve continued working with them.

Are there any areas they could improve?

They could better understand how certain design elements will affect other parts of the app.

Do you have any advice for potential customers?

Provide very clear documentation for them to follow. Additionally, help Riotters understand the reasoning behind certain features and how your industry makes use of them. Having that base knowledge will help them solve your problems better.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a work marketplace app. We bring people the opportunity to find work and workers on demand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We needed help to develop the interface of our app.

SOLUTION

What was the scope of their involvement?

I’ve been working with Riotters’ team on our platform’s initial UI/UX design work — we needed a redesign of our interface, so we’re transitioning from the first version of our app to the second one. They started by supporting our in-house designer with out-of-the-box approaches and pushing his ideas from a third-party perspective to enhance the platform’s look and feel. Then they continued into building the new features we wanted to include. We’re also doing a rebrand that we’re incorporating into the application to expand its functionality.

What is the team composition?

We’re working with 3–4 people from their team; we have a designer who is also acting as a project manager, another couple of designers, and an illustrator.

How did you come to work with Riotters?

We found them online, and we liked their portfolio. We chose them because they seemed to have great UI designers pushing the edge of their work with their interface. We were looking for someone who could bring that to my team and drive our internal designers to think a little bit differently from what they’re used to.

How much have you invested with them?

We’ve spent less than $10,000 with them so far.

What is the status of this engagement?

We started working together in March 2020, and the engagement is ongoing; we’re now trying to involve them in more projects with our business.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re a great solution to figure out the visual aspect of our app and make it stand out. We now moved our tens of thousands of workers to the new app version Riotters redesigned for us, and we’ve grown by 130% since then.

How did Riotters perform from a project management standpoint?

Project management has been great, and we haven’t had any issues with translation. At first, I was nervous about them being overseas. Still, they’re turning out to be phenomenal in terms of design quality, and they’ve been an affordable way to boost up our team and bring different thinking to our processes, which has been helpful for us. In terms of communication, we use a Slack channel, which has been our effective way to talk to each other, and we’ve also done Zoom calls.

They’re professional and don’t mind working late on their day to overlap with the beginning of our day due to the time zone difference.

What did you find most impressive about them?

Their design style is different from what I see in the US; they have a tremendous aesthetic and fantastic UI design. Riotters bring a unique approach to their work and try new things to make it a strong product without breaking the bank.

Are there any areas they could improve?

We switched around on designers for a while, which we don’t mind, but it’s also great to work with the same team throughout the project and build a strong relationship — consistency would be helpful.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of FxSound, a small software company in San Francisco, California. We make audio-enhancing software for consumers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

Riotters helped us with the UI/UX design of our software’s new version. Then, they also helped us redesign our website.

SOLUTION

What was the scope of their involvement?

To kickstart the project, I gave Riotters rough ideas of what I wanted and then brainstormed with Dawid (Owner) to come up with designs, which we also tweaked. For the software UI/UX design, Riotters helped us around our logo and color schemes by creating wireframes. Then, they worked on the frontend of our website.

At present, we still send them work every now and then.

What is the team composition?

We work with Dawid, who helps us with strategies. Then, a designer helps us with the UI/UX design of the software. Two other people help us with website design.

How did you come to work with Riotters?

I found Riotters on Dribble, a platform where people could share their design work. I hired them because they had a portfolio that matched the style I wanted. On top of that, it looked like they’d done some apps that seemed relevant to our platform. 

How much have you invested with them?

We’ve spent over $5,000. 

What is the status of this engagement?

We started working together in March 2020, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our website traffic has increased by 50% since launching its redesigned version, though that’s also partially attributed to the software itself. We’ve also been getting a 75% increase in installs since launching the software’s new version. 

How did Riotters perform from a project management standpoint?

Riotters’ project management was good. I’ve been pretty hands-off with them; they’re self-starters, so I don’t have to handhold them a lot. To communicate, we use emails and Slack.

What did you find most impressive about them?

Their design expertise is the best part of working with them.

Are there any areas they could improve?

They should check in more with me before finishing designs and send more progress updates while designing. 

Do you have any advice for potential customers?

Set clear milestones on wireframes and designs; move slow. 

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of The Build, and we're the developers of a project management tool for residential contractors. It integrates the execution of ordering building materials and the management of projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We needed someone to help us with the UI/UX design of our mobile app.

SOLUTION

What was the scope of their involvement?

The bulk of the work we have with Riotters is basically the design and wireframe of the overall look and feel of the mobile app. They helped me develop some critical features in terms of providing me with feedback and overall direction.

One of the app’s core features is the ability to link distributors with contractors. This is initiated by having contractors create a materials list — which is a process that’s currently done via email. After which we’ll automate it so that the contractor can have a database with all the previous materials they requested for a project.

These materials are then bid on or quoted by local distributors, depending on the contractor’s angle. What separates us from other project management software is that all of our gathered data are then brought into the tool, where users can take advantage of other features such as crew management, budgeting, data management, and calendar management.

Apart from that, they also created an animated promotional video for us, to basically showcase the app’s features.

We’ve currently re-engaged with them to pivot our product's MVP in terms of strategy and approach — they’re now helping us build a web version of the app for our contractor. They’re working on taking the project management features to the next level, so that we can have a paid version of the app. This app will be more comprehensive with newly added features such as invoicing and communication.

What is the team composition?

We mainly work with the owner, but there are probably 3–4 people involved in the project.

How did you come to work with Riotters?

I was searching for companies that were focused on global subcontracting when I found Riotters — I interviewed and hired them then.

How much have you invested with them?

So far, we’ve invested about $40,000.

What is the status of this engagement?

My engagement with them started in February 2018, and it’s been ongoing since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the free version of the app back in July, and we’ve received positive feedback about the look and feel of it. It’s simplistic but sleek, and we’ve heard good things about the overall aesthetic and flow of it.

How did Riotters perform from a project management standpoint?

They’ve been very good from a project management standpoint. They basically underpromise and overdeliver — they would never commit to something they can’t do.

What did you find most impressive about them?

We’re impressed by their listening skills and how they execute what we discuss — they stay on point, on budget, and actively listen to our requests.

Are there any areas they could improve?

I would say to have a more junior person involved in the project to basically continue the management of the relationship. Having someone handle the day-to-day and to engage with would be great at the moment. However, I can’t complain too much because I love the fact that I always have the owner of the company’s ear.

Do you have any advice for potential customers?

The best advice I could give is to get to know what you want and narrow down your focus, so you can figure out what you need to accomplish.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a mobile app for musicians. The platform allows users to play songs and songwriters to interact with their audience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters

We needed help with the general interface design for our app.

SOLUTION

What was the scope of their involvement?

Riotters helps us with the UI/UX design in terms of wireframing, color schemes, and everything in that regard for our Android and iOS app. The deliverables also include a clickable prototype for user testing and high-fidelity designs that we can hand off to our app developer. 

At the beginning of the project, we made a discovery and whiteboard for the development. The following month and a half after that, we made a lo-fi version of the interface, which is where they designed the app and got the aesthetic aspects done, like our logo and brand guidelines. In addition to those efforts, they also created a dashboard for our marketing website on WordPress.

Currently, they’re working on a new feature for our platform.

What is the team composition?

We’ve been working with 6–7 people, including the logo designer, the website developer, the app developer, and so on.

How did you come to work with Riotters?

I found them on a web marketplace site and reached out to them because their portfolio stood out for me.

How much have you invested with them?

We’ve spent $25,000–$50,000 with them so far.

What is the status of this engagement?

We started working together in August 2018. We launched the site in March 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As of today, we have over 15,000 downloads and 12,000 different artists with $500,000 in transactions on the platform. People love our app; it’s easy to use, and they’re making money with it, so we’ve had positive feedback.

How did Riotters perform from a project management standpoint?

Communication has been great; we use Slack to talk to each other in a responsive approach. They also meet deadlines in teme, which is top-notch.

What did you find most impressive about them?

They understand and get the full scope of the project, which is essential. They know our needs and combine that with their incredible eye for design.

Are there any areas they could improve?

 I don’t think there’s anything they can improve on — they’re great.

BACKGROUND

Please describe your company and position.

 I am the Co Founder of a financial services company 

Describe what your company does in a single sentence.

a web3

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• make brand new UI

SOLUTION

How did you find Riotters?

Online Search

Why did you select Riotters over others?

• High ratings
• Company values aligned

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

make new UI that look elegant and sleek to show our branding, learn a new web3 trend

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I got my UI done, very impressive work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they manage very well, well organized team and time

What was your primary form of communication with Riotters?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the creative idea and communication

Are there any areas for improvement or something Riotters could have done differently?

i love everything

BACKGROUND

Please describe your company and position.

I am the President of a product design company.

Describe what your company does in a single sentence.

Product Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Create an animated showreel

SOLUTION

How did you find Riotters?

Online Search

Why did you select Riotters over others?

• Great culture fit
• Good value for cost

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Showreel

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered high-quality work that converted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was good, the timing was longer than expected but the work was more complex too.

What was your primary form of communication with Riotters?

Virtual Meeting

What did you find most impressive or unique about this company?

Really great aesthetic

Are there any areas for improvement or something Riotters could have done differently?

There was a surprise at the end about billing. Would have preferred to know in advance.

BACKGROUND

Introduce your business and what you do there.

I’m the fractional CTO and head of product at a business services company. I strategically lead product development from roadmap creation to team scaling and resource acquisition. I ensure project success, exceed milestones, and establish sustainable operational models for long-term client benefits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I hired Riotters to provide a new design for a new project on a tight deadline, improve existing UI/UX, and create wireframes for engineers to consider various scenarios.

SOLUTION

What was the scope of their involvement?

The scope of work included a new design for a new project within a tight deadline. Their responsibilities also encompassed improving the existing UI/UX and creating wireframes to facilitate engineering considerations for various scenarios. The main deliverables for this project were a new design for the new project, improvements to the existing UI/UX, and wireframes for engineers.

What is the team composition?

We worked with two teammates from Riotters.

How did you come to work with Riotters?

I was familiar with Riotters’ work, and I had a tight deadline that didn’t lend uncertainty. They also understood how I worked because of our 5+ years of working together.

What is the status of this engagement?

The project lasted from January–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we had a tight deadline, it just meant that we needed product meetings. The focused and targeted meetings, combined with our existing working relationship, allowed for fluid conversations, enabling quick planning and decision-making. Additionally, Riotters’ team effort to understand the industry helped them ask pertinent questions, further streamlining the process.

The quality of work delivered by Riotters was exceptional. Their designs were intuitive and easily understood by both users and engineers. This clarity in design, coupled with their quality of execution, directly led to a high-quality product and saved us significant time in explaining it. A notable aspect was the team’s ability to self-manage and build modules directly from the wireframes Riotters provided. The designs themselves were also described as elegant, modern, and crisp.

How did Riotters perform from a project management standpoint?

Riotters demonstrated excellent project management, particularly through their lead UI/UX individual, who was described as exceptional. They were flexible and accommodating to changes that arose during delivery. Crucially, they delivered on time and on budget. We communicated via Slack and Google Hangouts.

What did you find most impressive about them?

What I found most impressive and unique about working with Riotters was their profound investment in the project; they treated it as if it were their own, making my success their success. This level of commitment, combined with their top-notch, detail-oriented team, provided me with the flexibility to focus on the broader strategic aspects of the project. I had complete trust in their ability to manage their part without fear of failure or miscommunication.

Are there any areas they could improve?

While the project with Riotters was largely successful, the onboarding and invoicing process presented some challenges. These issues weren’t necessarily Riotters’ fault but rather stemmed from the client’s unfamiliarity with working with an international design shop and their stricter accounting protocols, which required more handholding. Specifically, the invoicing process was bumpy because, after the initial payment, no further invoices were sent until May. It would have been beneficial for Riotters to implement monthly or milestone-based invoicing, though this delay may have been due to changes that emerged during the discovery phase.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of The Network Firm, a company specializing in crypto accounting and proof of reserves.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We needed help creating a product video for our software application.

SOLUTION

What was the scope of their involvement?

Riotters produced a one-minute video debuting our product at its release. The video highlighted each module of our software, including the auditor's workbench and proof of reserves.

What is the team composition?

We worked with two teammates from Riotters.

How did you come to work with Riotters?

We found Riotters through an online search. The team had an excellent portfolio and high-quality work, so we chose them.

What is the status of this engagement?

We worked together from November 2024–December 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters delivered a fantastic video. After the video was released, we saw an increase in our social media metrics, including impressions and follower count.

How did Riotters perform from a project management standpoint?

We communicated via Slack and video calls. Riotters delivered on time and responded well to our needs.

What did you find most impressive about them?

Riotters' work quality and design ideas were impressive.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Introduce your business and what you do there.

I'm an executive of Schwekas IT GmbH, an IT services company. We provide IT consulting and development services for web applications, including backend, frontend, middleware, and ERP systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I needed design elements for our new website, including an animated hero section, overall screen design, and custom illustrations.

SOLUTION

What was the scope of their involvement?

Riotters created a screen design with animated 3D elements that fit our company based on descriptions. They also created sub-pages with custom illustrations. We needed a well-made 3D animation for our hero section. The illustrations were for sections of the services we offer.

What is the team composition?

We worked with three teammates from Riotters. Our first contact was with Dawid. We also worked with a project manager and a designer.

How did you come to work with Riotters?

We found Riotters through online research and contacted them randomly. We had contacted many service providers, but Riotters was professional, and we really liked their direct approach.

What is the status of this engagement?

We worked together through 2024 and 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters kept us in the loop constantly. They shared the progress and asked if the direction was good, which led to a successfully finished project. Our branding got stronger, and we received many compliments from our business partners. The 3D animations fit perfectly with our IT services. The same goes for the screen design and illustrations; they were unique but not too flashy.

How did Riotters perform from a project management standpoint?

Riotters delivered on time, and communication was very good — fast and on point. We communicated via Google Meet and Slack.

What did you find most impressive about them?

We liked that Dawid was straight to the point. There was no overselling, and they kept their word.

Are there any areas they could improve?

No, there’s nothing we can come up with.