Rhino Reviews works with businesses to protect their online reputation by growing and leveraging their online customer reviews. We're more than just software. We offer the only done-for-you review generation and reputation management program on the market. Our team acts as an extension of your marketing team to proactive grow your REAL reviews, ensure negative reviews don't hurt you and more.
They work to improve both the external (Google, G2, Capterra, Yelp, FB, etc) as well as internal (Glassdoor, Indeed) reputation and take businesses from a reactive to a proactive position.
Our Results:
An Energy Provider Improve from 1.6 Google Rating and 32 Reviews to 4.4 Google Rating and 400+ Reviews
Increase Reviews from 7 reviews per month to 35 reviews and growing to over 500 Google Reviews while maintaining a 4.8 rating for a Document Storage Company
Successfully removed 17 reviews that violated Google Policy for a Glass Manufacturer
Reinstated Profiles that were incorrectly suspended within 24 hours for multiple clients
Improve Glassdoor and Indeed Rating from below 2.0 to above 4.5 within 6 months
Our Team:
5.0 Rating on Google My Business
Top Reputation Management Firm 2019, 2020, 2021, 2022 on TopSEOs
Mike Volkin SEO MasterClass Course Speaker
Traffic Think Tank (acquired by SEMRush) Panel Expert on Reputation Management
Certified in Reputation Management
Google My Business Product Expert
Why Clients Choose Us:
Our clients love our done-for-you solutions as they do not need another software, like BirdEye or Grade.us, to run and manage. They want to work with a team of experts who will personally watch, respond, and grow their reviews.
We save you time and drive 5-star results to help hit sales and hiring goals by improving their reputation.
Rhino Reviews has helped businesses in a variety of industries: luxury construction, digital, energy, property management, healthcare, retail, hospitality, and education, to help build or repair their online reputation.
Rhino Reviews is noted for delivering good value for cost, with clients emphasizing affordability and effective services. Many reviews highlight that their pricing fits clients' budgets while achieving significant improvements in online reputation and review counts.
The firm is noted for delivering high-quality work that aligns with client expectations and budget requirements, offering good value for the cost of services provided.
Significant Improvement in Online Ratings
Clients have reported noticeable improvements in their online ratings across various platforms like Google, Indeed, and Glassdoor, with some seeing increases from 4.0 to 4.7 stars or from 2.0 to 3.7 stars, thanks to Rhino Reviews' efforts.
Room for Improvement in Reporting
Some clients suggested that while the reporting has improved over time, there might be room for further enhancement in terms of sophistication and clarity, particularly in the early stages of projects.
Effective Review Management Strategies
Rhino Reviews effectively manages review outreach and response strategies, helping clients increase positive feedback and manage negative reviews, which has led to enhanced online reputations.
Extensive Industry Knowledge
Clients commend Rhino Reviews for their in-depth knowledge of the review industry and online reputation management, which contributes significantly to the success of client campaigns.
Personalized and Tailored Service
Clients appreciate Rhino Reviews' personalized approach, including direct involvement from the founder, Chelsea, who ensures services are customized to meet specific client needs and goals.
Marketing Management for Digital Marketing Consulting Firm
AdvertisingOther Digital Marketing
Less than $10,000
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I'm always learning new things from them!"
Mar 2, 2022
CMO, Digital Marketing Consulting Firm
Anonymous
Verified
Advertising & marketing
Madison, Wisconsin
1-10 Employees
Online Review
Verified
Rhino Reviews is tasked with managing marketing programs for a digital marketing consulting firm. Their goal is to increase the client's organic 5-star reviews.
Rhino Reviews has helped the client receive 37 new reviews with an average of 4.9 ratings. They have an incredibly effective workflow, communication, and organization. Overall, their best trait is their depth of knowledge in their industry.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Chief Marketing Officer of Flamingo Theory Marketing. We are a full-service digital marketing agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Rhino Reviews, and what were your goals?
Chelsea and her team at Rhino Review are our go-to partners for conducting review management and GMB marketing programs. Our goals were to increase authentic organic 5-star reviews for our customers.
SOLUTION
How did you select this vendor and what were the deciding factors?
Extensive research (and some trial & error) amongst potential partners. Rhino Review's professionalism and results won us over.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
Increase authentic organic 5-star reviews for a client as part of a local SEO marketing program.
How many resources from the vendor's team worked with you, and what were their positions?
Chelsea was our main point of contact.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
37 new reviews with an average of 4.9 star rating
How effective was the workflow between your team and theirs?
Incredibly effective. Great communication and organization.
What did you find most impressive or unique about this company?
The depth of knowledge in their particular area of expertise. I'm always learning new things from them!
Are there any areas for improvement or something they could have done differently?
Nope.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Outreach & Email Marketing for Lighting & AV Company
Other Digital Marketing
Less than $10,000
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Chelsea is very passionate about what she does and excited about her work."
Feb 28, 2022
VP of Operations, Starlite
Joe Masciangelo
Verified
Arts, entertainment & music
Moorestown, New Jersey
11-50 Employees
Online Review
Verified
A lighting and AV company has engaged with Rhino Reviews for outreach and email marketing. The team manages campaigns in order to reach the target audience, gain Google reviews, and increase online presence.
Rhino Reviews has successfully implemented email campaigns, which has helped the company earn excellent reviews on their Google My Business account. The team effectively organizes quarterly calls over Zoom to discuss campaigns. Overall, their passion for the project is remarkable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the VP of Operations for a Lighting and AV company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Rhino Reviews, and what were your goals?
We hired Rhino to reach out to our clients and obtain Google Reviews from them to help build our online presence.
SOLUTION
How did you select this vendor and what were the deciding factors?
I met Chelsea from Rhino at a networking event a number of years ago.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
We provide a list of clients who we have worked with since the last review campaign to Chelsea, she reaches out to them vis an email marketing campaign to encourage them to leave their feedback.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with Chelsea only.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
the email campaigns have been successful. With each campaign we gain more positive reviews on our Google My Business site.
How effective was the workflow between your team and theirs?
We have a zoom call once per quarter to discuss how the campaign is going. This is effective.
What did you find most impressive or unique about this company?
Chelsea is very passionate about what she does and excited about her work.
Are there any areas for improvement or something they could have done differently?
We have two brands, ShowSupply.com and Starlite. We have tried a few different ways to accomplish this.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-22 of
22 Reviews
Our Story
Chelsea Craig founded Rhino Reviews in 2018 with the mission to provide better service and support for businesses in need. What started as a passion project has evolved into a company that has helped 100s of businesses in a variety of industries.
Rhino Reviews is a woman-owned agency based in Philadelphia PA. Our team is US based, and we span the country from Philadelphia to California to ensure that your reputation is watched and protected every hour of the day.
Premier Verified means Clutch independently confirmed Rhino Reviews is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 22 verified client reviews averaging 5.0 stars.
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