Remotebricks

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of Bingo Consultancy Services LLP, a web development company offering web hosting, SEO, software development, domain booking, and PPC management services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remotebricks to accomplish for your business?

We hired Remotebricks for AI enablement in our ERP systems and other software support systems.

SOLUTION

What was the scope of their involvement?

Remotebricks has handled the full project responsibilities, including frontend, backend, and testing with automation. The team has delivered a knowledge-based AI chatbot design and a quick customer support system.

What is the team composition?

We’ve worked with 6–10 teammates from Remotebricks.

How did you come to work with Remotebricks?

Someone referred Remotebricks to us. We chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with Remotebricks in December 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remotebricks’ work has resulted in AI enablement and automation support. The team has reduced our response time and increased our overall product quality. We’ve seen a 70% reduction in response time to customers and a 90% increase in product quality.

How did Remotebricks perform from a project management standpoint?

Remotebricks delivers on time. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Remotebricks’ key skills and knowledge of technology are impressive.

Are there any areas they could improve?

There’s nothing Remotebricks could improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a bug tracking product company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remotebricks to accomplish for Bugnova?

We hired Remotebricks for end-to-end product development and QA.

SOLUTION

Can you describe the scope of work Remotebricks handled for your bug tracking product? Please include the main deliverables if you can.

Remotebricks has been responsible for building our product from concept to production-ready release. The engagement has covered the following areas:

Main Deliverables

So far, Remotebricks has delivered a stable, scalable, and user-friendly bug tracking system that significantly improves issue visibility, team collaboration, and release efficiency.

How did you come to work with Remotebricks?

We found Remotebricks through an online search. We chose them over other options because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working with Remotebricks in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our engagement with Remotebricks has delivered clear, measurable improvements across product efficiency, quality, and team productivity. Here are the results we’ve seen so far:
Overall, we’ve seen improved collaboration between QA, developers, and operations, better accountability through role-based tracking, data-driven decision-making with built-in reporting, and a scalable system ready to support growth. Remotebricks hasn’t just built the product — they’ve improved operational efficiency and created a foundation for long-term scalability.

How did Remotebricks perform from a project management standpoint?

Remotebricks has demonstrated highly structured and proactive project management throughout the engagement. They’ve provided clear milestone planning from the beginning, weekly sprint cycles with defined deliverables, and transparent progress tracking via shared dashboards. 
The team has also provided regular status updates and review calls and clearly documented scope and change management. They follow an agile methodology, breaking the project into manageable sprints with measurable outcomes at each stage.
Moreover, Remotebricks has delivered on time. All core milestones have been completed as per the agreed timeline, and sprint deliverables have been consistently shipped on schedule. Any scope additions have been clearly communicated with revised timelines before execution. There have been no unexpected delays or last-minute surprises. Even when new requirements have emerged, the team has handled adjustments efficiently without impacting overall delivery.

What did you find most impressive or unique about them?

What has stood out most about working with Remotebricks is their ownership mindset and structured execution. Unlike many development partners who simply execute tasks, Remotebricks has approached the project like product owners. They haven’t just built what we’ve asked — they’ve proactively suggested workflow improvements, scalability considerations, and automation opportunities that have significantly enhanced the final outcome.
Additionally, their ability to combine development with structured QA and automation has been a major differentiator. Quality has been built into the process — not added at the end. Moreover, they back their decisions with measurable metrics — from MTTR improvements to defect leakage tracking — which gives us clear visibility into progress.
Moreover, their communication and transparency have been clear. Timelines, risks, scope changes — everything has been communicated clearly. There have been no surprises. The team has also designed the system with future growth in mind, ensuring the architecture can scale without major rework. 
They frequently identify potential bottlenecks before they become real issues, saving time and rework later. Overall, Remotebricks has delivered a well-engineered, process-driven solution that has improved our operational efficiency long term.

Are there any areas they could improve?

Overall, our experience with Remotebricks has been very positive, and the project has been delivered successfully. If there’s one area they could improve, it would be the initial documentation depth during the early discovery phase. 
At the beginning of the project, we moved quickly into development, which helped maintain momentum. However, spending a bit more time formalizing certain edge cases and workflow documentation upfront could have reduced a few mid-sprint clarifications later.That said, Remotebricks has been extremely responsive to feedback. Any ambiguities have been addressed quickly, and adjustments have been implemented without friction. 
There have been no major delays or quality compromises as a result. Another minor improvement area could have been providing a more detailed roadmap for post-launch feature expansion early on, although this has been addressed during follow-up planning sessions. Overall, these have been minor refinements rather than concerns. Remotebricks has remained professional, adaptable, and committed to delivering a high-quality product throughout the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an EdTech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remotebricks?

We needed support with the backend of our app and maintenance support.

SOLUTION

What was the scope of their involvement?

Remotebricks provided backend support and maintenance for our app. Their work included API security, Firebase setup, and bug fixes.

What is the team composition?

We worked with 2–5 teammates from Remotebricks.

How did you come to work with Remotebricks?

Someone referred Remotebricks to me.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together from November–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remotebricks set up our backend on Firebase and implemented CI/CD. After their work, updates were automatic and quick, taking minutes to hours.

How did Remotebricks perform from a project management standpoint?

Remotebricks delivered on time. The team was prompt and open. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Remotebricks’ openness and ability to set expectations were impressive.

Are there any areas they could improve?

Remotebricks’ knowledge was limited in the field I’m working in, so there was a small delay in understanding my project and addressing a few bugs.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an AI-powered support product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remotebricks?

We wanted to create an end-to-end product with quality.

SOLUTION

What was the scope of their involvement?

Remotebricks has provided end-to-end development, QA, and project management. The team has built our entire software from scratch.

What is the team composition?

We’ve worked with 2–5 teammates from Remotebricks.

How did you come to work with Remotebricks?

We found them through an online search. Their pricing fit our budget.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in April 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remotebricks has turned our idea into a full-fledged product. The team has completed 100% of the features within the timelines. The product has been shipped in very high quality. We’re still in the launching phase, but the UI is smooth, and the product looks really good and completed; it doesn’t look like an early beta.

How did Remotebricks perform from a project management standpoint?

Remotebricks has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Despite having a distributed team, Remotebricks has been really fast and self-sufficient in delivering the product on time with zero communication gaps.

Are there any areas they could improve?

No, they’ve been really good.