Remi IT Solutions

BACKGROUND

Please describe your company and position.

I am the Co-founder and COO of Next Level Promotions

Describe what your company does in a single sentence.

Promotional products and corporate apparel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remi IT Solutions to accomplish?

• maintain our computers
• install and maintain our phone system
• provide network security

SOLUTION

How did you find Remi IT Solutions?

do not recall

Why did you select Remi IT Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Remi IT provides managed IT services and our VOIP phone srevice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We feel very confident that our compuetrs are secure and that they are well maintained.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Remi IT respponds very quickly and always in a very professional and thorough manner. Everyone we've worked with has been pleasant and very knowageable.

What was your primary form of communication with Remi IT Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

Their responsiveness, professionalism, and technical expertise stood out. When problems do occur they solve them very quickly.

Are there any areas for improvement or something Remi IT Solutions could have done differently?

No, we are thoroughly pleased with their service.

BACKGROUND

Please describe your company and position.

I am the Attorney of Dubin & Reardon

Describe what your company does in a single sentence.

We are a law firm that closes residential home transactions for Buyers, Sellers and mortgage lenders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remi IT Solutions to accomplish?

• Cyber Security
• Reliable IT support
• keeping up with current trends

SOLUTION

How did you find Remi IT Solutions?

Referral

Why did you select Remi IT Solutions over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Remi IT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

REMI IT has a team of talented professionals that has kept my law firm running smoothly for the past 15 years.  My industry is plagued with wire fraud attempts so security is a big concern and REMI IT diligently up dates our equipment, network and training so our client's funds are safe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We continue to run smoothly with multiple layers of back up and security.  We are very pleased with REMI IT.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

REMI IT is always there when we need them.  If a problem can't be resolved remotely they travel next day in person to the office.  REMI IT always delivers on time.

What was your primary form of communication with Remi IT Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

They're very responsive and smart.

Are there any areas for improvement or something Remi IT Solutions could have done differently?

Not that I can think of.