Name: Reliable Technology Services
Address: 1518 Legacy Drive, Suite 240A, Frisco, United States, TX, 75034, US
Telephone: 972-829-5300
Price range: $150 - $199
Rating: 5.0

Booming Technology, without making IT complicated.

Since 2007, Reliable Technology Services, Inc. has been addressing the critical needs of small and global companies to plant the seed for a secure future. Whether your company is a small business or a large enterprise, we provide you the network solutions and IT support you need to stay connected. Best of all, we answer your questions and explain your options in a language you can understand. Reliable Technology Services has the expertise to help you build a world class business, voice and data network. We are local, Texas based tech firm serving a nationwide clientele, with global reach. Our Vision is to empower businesses success with reliable technology. Our Mission is to provide premium quality technology business solutions with integrity delivered by experienced technology professionals.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Frisco, TX
Year founded
Founded 2007
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.8 /5

What Clients Have Said

Reliable Technology Services offers competitive pricing, with projects ranging from $35,000 to $500,000 depending on the client's needs. Clients appreciate the value for cost, citing effective solutions and strong customer service as key benefits.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 11 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Reliable Technology Services Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 5.0
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Exceptional Network Reliability

Clients consistently praise Reliable Technology Services for providing unmatched network uptime and reliability. Their IT solutions ensure seamless operations, allowing clients to focus on core business activities without concern over network stability.
Personalized Customer Service

Clients appreciate the personal touch offered by Reliable Technology Services. The team is known for understanding specific client needs and providing tailored solutions, fostering strong, trust-based relationships.
Seamless Communication

The company's communication is highly regarded, with clients noting effective and clear interactions. This seamless communication ensures transparency and client satisfaction throughout engagements.
Proficient in Cybersecurity Solutions

Clients have found Reliable Technology Services highly effective in managing cybersecurity threats. They have successfully protected data and implemented robust security measures, enhancing clients' confidence in their IT systems.
Occasional Expertise Gaps

While generally effective, some clients have noted occasional gaps in specific technical expertise. However, these issues are typically resolved, indicating room for improvement in specialized knowledge.
Successful Remote Work Transition

During the pandemic, Reliable Technology Services efficiently transitioned clients to remote work setups, ensuring business continuity. Their swift adaptation and support minimized operational disruptions.

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Reliable Technology Services Reviews

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Cybersecurity
$10,000 to $49,999
June 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They worked closely with me to ensure everything was done correctly."

Feb 22, 2022

CEO, Laboratory Equipment Supplier

Tim Green

Other industries
Alvarado, Texas
11-50 Employees
Online Review
Verified

Reliable Technology Services, Inc. provided cybersecurity services for a lab equipment supplier. They handled the setup of security devices, as well as firewall configurations.

Reliable Technology Services, Inc. successfully put up the client's security devices, which all functioned smoothly. The team worked closely and thoroughly with the client, ensuring every task was done correctly. Overall, they were a reliable and efficient partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reliable Technology Services, Inc.?

Firewall and other device configuration and troubleshooting.

SOLUTION

How did you select this vendor and what were the deciding factors?

Knowledgeable with equipment we were using and had purchased.

Describe the project in detail and walk through the stages of the project.

Security devices setup and configuration.

How many resources from the vendor's team worked with you, and what were their positions?

2 - Security setup and configuration

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working as expected

How effective was the workflow between your team and theirs?

I supervised this personally and the interaction was fast and efficient

What did you find most impressive or unique about this company?

They worked closely with me to ensure everything was done correctly.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of it this time

RATINGS

5.0

"I'm giving them a high rating, or previous experience was very positive"

IT Managed Services
$10,000 to $49,999
Mar. 2021 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their response time even during weekends is great."

Jan 10, 2022

General Manager, Football Factory

Robbie Matamoros

Manufacturing
Dallas, Texas
11-50 Employees
Online Review

Reliable Technology Services, Inc. has been managing all of the IT needs of a football factory.

Reliable Technology Services, Inc. has been performing excellently. The client is pleased with their responsiveness and effective workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a General Manager for a manufacturing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reliable Technology Services, Inc.?

Our company uses Reliable as out outsourced IT services.

SOLUTION

How did you select this vendor and what were the deciding factors?

The company was using Reliable when I joined.

Describe the project in detail and walk through their service package.

Manages all of our IT services

How many resources from the vendor's team worked with you, and what were their positions?

We work with a number of different folks from their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The last company I worked for had IT services in house. I was a little reluctant about having this service managed by a 3rd party. I was concerned about response time, etc. I have been extremely pleased with how response Reliable has been. Their service team is extremely knowledgable and always willing to help.

How effective was the workflow between your team and theirs?

Extremely effective

What did you find most impressive or unique about this company?

Their response time even during weekends is great.

Are there any areas for improvement or something they could have done differently?

none

RATINGS

5.0

IT Managed Services
Less than $10,000
Oct. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are quick to respond; able to solve virtually all problems remotely."

Dec 1, 2021

Director, Nonprofit Organization

Alex Brubaker

Other industries
Southlake, Texas
1-10 Employees
Online Review
Verified

A nonprofit organization has engaged with Reliable Technology Services in order to provide IT support services for over a year.

The Reliable Technology Services team processes all of the necessary updates regularly and remotely. The company appreciated how the team responded to all of their inquiries quickly and handled all of their work remotely so that they can focus on their core operations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director of a charitable foundation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reliable Technology Services, Inc.?

Our organization has been Reliable Technology Services for IT support for more than a year.

SOLUTION

How did you select this vendor and what were the deciding factors?

Reliable Technology Services came highly recommended from several folks. After a few interviews, we were sold.

Describe the project in detail and walk through their service package.

We have a small office with a handful of PCs and a server that are managed by Reliable Technology Services. The devices are being actively monitored via installed software, and the company is responsive to any IT issues we have.

How many resources from the vendor's team worked with you, and what were their positions?

Service technicians are generally on call. We've probably worked with 3-4 different RTS staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We get regular alerts that passwords associated with our email addresses might be compromised. Also, software updates are processed remotely.

How effective was the workflow between your team and theirs?

Phone conversation, combined with remote servicing of our machines makes the process very easy.

What did you find most impressive or unique about this company?

They are quick to respond; able to solve virtually all problems remotely.

Are there any areas for improvement or something they could have done differently?

Good, friendly service. Occasionally, it seems the issue is outside the tech's area of expertise, but they're eventually resolved.

RATINGS

5.0

Other IT Consulting and SI
$10,000 to $49,999
July 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very helpful and we feel as if they constantly go above to make sure we are taken care of."

Aug 16, 2021

VP of Operations, Team Golf

Emily Conly

Manufacturing
Carrollton, Texas
11-50 Employees
Online Review

Reliable Technology Services, Inc. manages a supply chain company's IT operations. These include servers, more than 15 PCs, and their ERP systems.

Reliable Technology Services, Inc has a highly commendable response time, even with their thoroughness and reliability. They have been helpful by going above their expectations to make sure that the client is taken care of. Overall, the client sees no need for improvement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VP of Operations Manufacturing and Supply Chain Distribution

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reliable Technology Services, Inc.?

Manage all in and remote IT services and processes. Including servers, 15 plus PCs, ERP system etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were highly recommended by a peer.

Describe the project in detail and walk through the stages of the project.

Initially a ton of cleanup to get everyone operating on the same versions, clean up data etc . Now ongoing daily, weekly, monthly etc Maintenance.

How many resources from the vendor's team worked with you, and what were their positions?

Owner of company, two front office staff members and two IT support specialists. More if needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Can not say enough great things about the response time and thoroughness of the Reliable team! We had a horrible support company prior to them taking over and they have made my staff's day today so much more efficient. They are very helpful and we feel as if they constantly go above to make sure we are taken care of.

How effective was the workflow between your team and theirs?

Wonderful! Outstanding and timely service!

What did you find most impressive or unique about this company?

They go all the way to the bedrock of an issue and rebuild according vs just patch working issues as our previous company did.

Are there any areas for improvement or something they could have done differently?

Not from our end.

RATINGS

5.0

Showing 11-14 of 14 Reviews

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Learn More

Verified Client Reviews: 11

Overall Review Rating: 5

Source: Clutch

Last Updated: October 31, 2025

Business Entity

Business Entity Name	Reliable Technology Services, LLC
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Texas
Date of Formation	November 5, 2021
Status	Active
Last Updated	October 5, 2022
ID	0804308063

Credit Report Results

International Credit Risk Assessment	Not Rated
Source	Creditsafe
Last Updated	January 1, 2022

*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

Locations (1)

1518 Legacy Drive, Suite 240A Frisco, TX, United States 75034

10 - 15

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Reliable Technology Services

Booming Technology, without making IT complicated.

1 Language that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Reliable Technology Services Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Exceptional Network Reliability

Personalized Customer Service

Seamless Communication

Proficient in Cybersecurity Solutions

Occasional Expertise Gaps

Successful Remote Work Transition

Reviews mentioning:

Reliable Technology Services Reviews

Cybersecurity Services for Laboratory Equipment Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Football Factory

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Organizational IT Support for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Management for Supply Chain Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Reliable Technology Services on Social

Connections

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