Rekos Agency

BACKGROUND

Please describe your company and your position there.

I'm a research project manager at the European Institute for Biomedical Imaging Research - we manage large, collaborative EU-funded research projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rekos Agency?

We needed a complete visual style for a new research project.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for capable designers on Dribble and were pleasantly surprised by the details response to our project description.

Describe the project in detail and walk through the stages of the project.

We had a great discovery meeting, followed by very helpful guides and template to further specify the needs and direction. Then I received multiple designs during a call where the intent and vision for each design option was presented and explained. A favorite option was selected and other design elements were made. Follow-up and changes were all handled through email in a very quick and efficient manner.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 2 people, the lead designer and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The consortium loves the logo - it's very recognizable and easy to work with.

How effective was the workflow between your team and theirs?

Most of the communication went through email, in a very efficient and quick way.

What did you find most impressive or unique about this company?

I really liked the opening pitch - it was one of the few where we had the idea that they read our (somewhat unusual) project description. The initial discovery meeting was very pleasant and efficient with good questions from their side.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the growth marketing manager at a startup based in Lithuania. We are creating and developing new electronic products that are oriented to end users that want to protect their vehicle from theft

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rekos Agency?

Our website was created a few years ago using our in-house competence. As we started making more and more landing pages and focusing on SEO pages that could help attract more traffic, we felt that we needed more help from outside. Rekos Agency helped create a design for all these new SEO pages we needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for web designers in our area using Facebook groups and contacts that recommended our colleagues. We gave a test task to a few designers and chose one that had the best UX feeling, was affordable and was easy to communicate with.

Describe the project in detail and walk through the stages of the project.

At first, I had a quick call with a project manager where we agreed on the project scope and the idea that should be implemented. We showed the structure of the landing page, design examples, and solutions we liked. Then Rekos Agency sent their evaluation of the cost and started to work when we accepted the project's budget. After approximately two iterations, we confirmed the design of the first landing page and continued to adapt this design for several landing pages with Rekos Agency.

How many resources from the vendor's team worked with you, and what were their positions?

2 in total - project manager and designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their design was great, implementation was pretty easy for our developers. Site traffic has increased by 45% from Organic search. The Bounce Rates of these pages are the best on our site.

How effective was the workflow between your team and theirs?

The communication with Rekos Agency was easy - we used our Asana account for the tasks, feedback, and comments. The reply and changes in design were quick.

What did you find most impressive or unique about this company?

Their attention to detail, experience in UX, and professional communication were amazing.

Are there any areas for improvement or something they could have done differently?

Dont know

BACKGROUND

Introduce your business and what you do there.

I’m a freelancer; I help students write research articles and theses through lessons and courses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rekos UI/UX & Visual Identity Design Agency?

I needed to develop a logo, color palette, and brand identity for my business.

SOLUTION

What was the scope of their involvement?

First, we had an introductory call where they asked about my services, audience, and goals. Then, I filled out a questionnaire, which Rekos UI/UX & Visual Identity Design Agency used to create the final brand identity. They ultimately delivered a brand book, including a color palette, logo, and other brand elements. After that, they helped me create posts for Instagram and Facebook using Canva. 

What is the team composition?

I worked with one team member. 

How did you come to work with Rekos UI/UX & Visual Identity Design Agency?

I searched for service providers online and found them. 

How much have you invested with them?

I spent €600 (approximately $700 USD).

What is the status of this engagement?

We started working together in July 2020, and they delivered the project two weeks later. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Rekos UI/UX Visual Identity Design Agency delivered a successful brand identity on their first try. I was so pleased with their work that we didn’t need to go through multiple iterations, which was great. 

Their efforts have significantly impacted my business and helped me differentiate myself from competitors. Other freelancers use neutral and pastel colors to promote themselves, but my new color palette is comprised of purple and blue shades that make me stand out. When I launched the color palette to my audience, they reacted positively, commenting on the modern, strong look. 

How did Rekos UI/UX & Visual Identity Design Agency perform from a project management standpoint?

They delivered everything on time and transparently communicated the pricing during our first meeting, which they honored. The team was communicative and responsive via email; they always answered questions within an hour. We met in person and via Zoom.

What did you find most impressive about them?

I was most impressed with their communication skills and responsiveness. I liked that they made time for me and never made me wait on anything. Rather than just taking my money, they thought deeply about my values, audience, and brand vision.

Are there any areas they could improve?

I have nothing they could improve on.

Do you have any advice for potential customers?

I recommend working with Rekos UI/UX & Visual Identity Design Agency. They will communicate effectively and do a good job.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Breezit, a marketplace for the events industry that operates in Europe and the US. We help event service providers from 20 different categories grow their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rekos Agency?

We don’t have an in-house design team, so we work with Rekos Agency to focus on various UX/UI web design projects; they're our outsourcing agency.

SOLUTION

What was the scope of their involvement?

Rekos Agency provides graphic design services and UX/UI solutions using Figma. They design specific features for us to develop for the site.

When we have a new feature, we develop wireframes — black and white sketches of how the whole experience should look — in-house; they help us realize those wireframes visually. They design the elements, translate them into our brand color, and design how the features interact with each other. Currently, they’re helping design a feature called “partner list.”

They’ve also helped us update the design of the marketplace, from the homepage to the product pages. They’ve given input on how to improve our brand and incorporated it into the updated website design.

They’ve also designed various features on our SaaS platform for our past service providers.

How much have you invested with them?

We’ve spent about €5,000–€10,000 (approximately $5,400–$10,800 USD). We do one project a month with them, and each costs €1,000–€2,000 (approximately $1,100–$2,200 USD).

What is the status of this engagement?

Our ongoing partnership began in October 2022.

How did you come to work with Rekos Agency?

A member of our marketing team found Rekos Agency, so we scheduled a call. We did a test run with them and were happy with the results. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our outcomes don’t only depend on design, so it’s difficult to attribute specific results to Rekos Agency’s work. That being said, we’re happy with the quality of their work and the way they work. The partnership is cost-effective for us; since we can rely on them for the design work, we don’t need to hire an in-house design team. 

We had previously used a different agency but switched all our product design work over to Rekos Agency after our trial with them; that’s a success metric for them.

How did the company perform from a project management standpoint?

Rekos Agency is always on time; we’ve never had an issue. They can typically start working on a project the same week or the week after we assign it. Their speed is very important to us as a startup; we need the work done as soon as possible. Other design agencies we’ve worked with delayed starting projects, but we don’t have that issue with Rekos Agency. 

We use Notion internally. We use a channel in our Slack to communicate with the Rekos Agency team, but most of our design documentation is in Figma. Their communication is good and they act on feedback quickly.

What did you find most impressive about them?

We like their designs and the outcome of their work, but their approach to that work stands out. Their pricing is fair and reflective of the work they do. We’ve seen some companies charge low rates but then overbill hours; Rekos Agency doesn’t do this. Their hourly rate isn’t the lowest in the market, but the hours they charge for are very fair. The whole relationship works for us.

Are there any areas they could improve?

There’s nothing to highlight. We often make small changes to designs, but they respond to feedback very well. 

Do you have any advice for future clients of theirs?

Every company works differently, so I recommend doing a test run; ask them to design a small project and see if the relationship works. Also, when working with any designer, the outcome is always better if you put more into the brief and communicate well with your design partner.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a B2B automobile platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Rekos Agency?

We needed to create a brand for one of our automobile conferences.

SOLUTION

What was the scope of their involvement?

Rekos Agency did branding for us, including making a website, a logo, and brochures — they were sour designers for all of our creative assets. Regarding the process, we showed them our product, what we wanted, and who our audience was, and based on that, their team came to us with different options for every deliverable.

Regarding the website, they developed it from scratch on WordPress and gave maintenance to it — we went through a collaborative process with suggestions and brainstorming sessions to assess how we wanted it. In addition, they gave us recommendations on what service provider to use for the site’s hosting.

What was the team composition? 

We found them through LinkedIn and chose them based on their pricing structure, their communication skills, and their website’s design. We did have 

How did you come to work with Rekos Agency?

We worked with three members of Rekos Agency’s team, including their two co-founders and a sales representative.

How much have you invested in them?

We spent under €10,000 (approximately $10,800 USD) with them.

What is the status of this engagement?

We worked together from September 2019–January 2020. We ended our partnership because our company grew, and we hired an internal team to handle our design needs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rekos Agency’s work helped us increase our website traffic and lead conversion to 7%–9%.

How did Rekos Agency perform from a project management standpoint?

Rekos Agency delivered ahead of schedule and adapted to our last-minute changes, so we were always on time. Regarding tools and communication, we used emails and chat — it was easy to reach out to them.

What did you find most impressive about them?

Rekos Agency’s communication skills and work quality were their best attributes.

Are there any areas they could improve?

I recommend implementing a project management system to make their processes easier.

Do you have any advice for potential customers?

The most important thing is to come to them with a clear idea of what you want to achieve.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communication project manager of EIKA Group, a real estate development and management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rekos Agency?

We needed help creating the brand identity for a residential project and developing its website.

SOLUTION

What was the scope of their involvement?

Rekos Agency has refreshed the brand, designed the website, and developed it. The brand refresh has included a new logo, typography, colors, and overall visual identity. For the website, Rekos Agency has created all the pages and functionalities. Currently, they manage and maintain nearly all our residential property websites.

What is the team composition?

We’ve worked with two teammates from Rekos Agency.

How did you come to work with Rekos Agency?

We found them through an online search. We chose them over other options because they had high ratings and good value for the cost.

What is the status of this engagement?

We started working with them in August 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rekos Agency has delivered a smooth user journey while navigating the website and high customer engagement with online advertisements. For example, the bounce rate has improved by 10%.

How did Rekos Agency perform from a project management standpoint?

They always respond quickly, explain everything clearly, and complete tasks properly and on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rekos Agency always explains the problem clearly and proposes possible solutions.

Are there any areas they could improve?

I don’t think so. Sometimes, there are misunderstandings, but it’s usually new information for both of us.

BACKGROUND

Please describe your company and position.

I am the Operations of EnergyTag

Describe what your company does in a single sentence.

We are an independent non-profit organization that works to accelerate transition to a fully decarbonized power system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rekos Agency to accomplish?

• Website refresh
• Partial rebranding
• Logo design

SOLUTION

How did you find Rekos Agency?

Clutch Site

Why did you select Rekos Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rekos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a comprehensive redesign and technical update of the website to significantly enhance user experience (UX) and more effectively communicate the organisation's mission and impact.

The key deliverables can be summarized as follows:

• New, modernized WordPress design (including improvement of the layout, content spacing, and font usage).
• Enhanced interactivity and functionality (integration of modern interactive elements like carousels, integrated LinkedIn feeds, and widgets).
• Information Architecture (IA) improvements (restructuring and grouping of the content)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes include a decrease in bounce rate and an increase in user engagement (time on site, pages per session) and technical resource downloads, demonstrating improved UX, content structure, and technical performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were both efficient and quick to respond.

What was your primary form of communication with Rekos Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Exceptional ease of communication, transparency, and their readiness to consistently deliver high-value results throughout the project lifecycle.

BACKGROUND

Please describe your company and position.

I am the developer of Find my lawyer

Describe what your company does in a single sentence.

Connects lawyers and their users

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rekos Agency to accomplish?

• Make solution good from UI perspective
• Create design for our website

SOLUTION

How did you find Rekos Agency?

Online Search

Why did you select Rekos Agency over others?

High ratings

How many teammates from Rekos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rekos created design from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Results in Figma system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver on time. Additionally had lots of patience when there were changes from our side. Everything was perfect.

What was your primary form of communication with Rekos Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They take control of UI/UX flow, also investigating the business model to make the system great. Additionally they suggested their own ideas for project.

Are there any areas for improvement or something Rekos Agency could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Head of Product of PNO

Describe what your company does in a single sentence.

Fleet managment platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rekos Agency to accomplish?

• Design our platforms

SOLUTION

How did you find Rekos Agency?

Online Search

Why did you select Rekos Agency over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivered mockups with ui/ux design to our internal and external saas platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Approved mockups by different internal stakeholders and customers 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, were very communicative, and adjusted per feedback.

What was your primary form of communication with Rekos Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listens to the customer, iterate based on feedback, understand our complx needs, and eventually provide quality solutions on time.

Are there any areas for improvement or something Rekos Agency could have done differently?

Be more consistent throughout the entire project so similar components and buttons looks the same from screen to screen

BACKGROUND

Please describe your company and position.

I am the Department Head of AMLYZE.

Describe what your company does in a single sentence.

AMLYZE is a Vilnius-based Software-as-a-Service (SaaS) provider offering a suite of anti-financial crime solutions. Comprehensive modules include real-time and retrospective transaction monitoring, customer risk assessment, AML/CFT investigations, screening of sanctions, PEPs and adverse media.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rekos Agency to accomplish?

Design for the new company website

SOLUTION

How did you find Rekos Agency?

Referral

Why did you select Rekos Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rekos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rekos created a new design for our new website. The company created visuals of our key products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rekos created a nice and fresh design for our new website and offered ideas for updating our brand book colors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and provided everything we ordered on top of our main contract.

What was your primary form of communication with Rekos Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Fast
• creative
• flexible

Are there any areas for improvement or something Rekos Agency could have done differently?

-