Red Axle

BACKGROUND

Please describe your company and position.

I am the SVP of IRI

Describe what your company does in a single sentence.

We develop and support data management and masking software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Axle to accomplish?

• To construct and enhance our website with a CMS
• To update the functionality and apps around our web and blog sites
• To provide cloud backups for our development and demo systems

SOLUTION

How did you find Red Axle?

Florida

Why did you select Red Axle over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Red Axle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Please refer to the project descriptions; we have been working with RedAxle for 10 years on multiple projects related to our web site and cloud infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has been serving us well for 10 years. Our web, blog and intranet sites continue to run well and they along with some of our core on-premise servers are backed up in the cloud giving us peace of mind.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Generally we found RedAxle to be highly responsive and definitely capable of overcoming all the technical challenges the aforementioned projects presented.

What was your primary form of communication with Red Axle?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How we can easily get in touch and get replies and resolutions to our needs and problems as they arise.

Are there any areas for improvement or something Red Axle could have done differently?

Maybe work with us on a modernization plan for the current web site it that's feasible and affordable.

BACKGROUND

Please describe your company and position.

I am the CEO of OpenFortune

Describe what your company does in a single sentence.

We create and place ads inside of 1B+ fortune cookies, distributed to our network of 47k+ restaurants nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Axle to accomplish?

• Web development
• Hosting Configuration
• Ongoing Support

SOLUTION

How did you find Red Axle?

Online Search

Why did you select Red Axle over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Red Axle were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

There were dozens of projects including our main website development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Projects were completed by promised dates and always exceeded expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on-time, reliable etc. Todd and his team were always available for last minute emergencies, whether is be weekends/nights and helped us with dozens of projects.

What was your primary form of communication with Red Axle?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I remember having an emergency on Sunday at 4am. I emailed them and received a reply within 5 minutes saying that he took care of the issue - Unbelievable.

Are there any areas for improvement or something Red Axle could have done differently?

Not really.