Reactive

BACKGROUND

Introduce your business and what you do there.

I’m a publisher.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reactive Graphics?

I was just starting my company and needed someone to design our logo and website.

SOLUTION

What was the scope of their involvement?

Reactive Graphics designed our original website. Based on the specifications I provided, they gave me several options for possible logos. They also set up our email system and continue to provide maintenance and hosting.

Currently, they design the covers and layouts of the books, novels, and poetry we publish.   

What is the team composition?

During the website development, I worked with 4–5 people.

How did you come to work with Reactive Graphics?

I was looking for someone who did both print and web design, and I found several agencies online. Reactive Graphics came up as one of the companies who had that capability. Not only did I get the best quote from Reactive Graphics, but I also liked them the most.

How much have you invested with them?

We’ve spent £30,000– £40,000 (approximately $38,400–$51,200 USD) on their services.

What is the status of this engagement?

They worked on the website June–September 2009, and the engagement is ongoing. I have a bespoke website at the moment, but we’re getting ready to change that to WordPress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website is nine years old and has served us well. They must have done a good job because that is extremely old in website terms.

Also, I always get a lot of compliments about our covers and layouts. They look different from other books, and people say they are quite beautiful.

How did Reactive Graphics perform from a project management standpoint?

They’re excellent at meeting deadlines. We communicate via phone and email.

What did you find most impressive about them?

They understand how we work. Since we have the same taste, things have turned out quite well.

Do you have any advice for potential customers?

They’re highly professional. If you have a professional attitude yourself, you’ll work very well with them. Be very clear in your instructions or specifications.

BACKGROUND

Please describe your company and position.

I am the Director of HealthAxon Group Limited

Describe what your company does in a single sentence.

High Impact Investments which transform lives

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reactive to accomplish?

• Professional and quirky design using illustrations

SOLUTION

How did you find Reactive?

• Online Search
• Other

Why did you select Reactive over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Reactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand Development, Website and other Design work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nominated for several website awards

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were always responsive.

What was your primary form of communication with Reactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed with Reactive Graphics willingness to understand our very bespoke requirements, with a final product which conveys innovation and creativity. The availability and access to Andrew and his team also supported us launch an award wining website. Mr Shoaib A. (Founder & CEO - HealthAxon Group)

Are there any areas for improvement or something Reactive could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Project Manager of Axxa Capital.

Describe what your company does in a single sentence.

Axxa Capital is an independent, partner-owned, advisory firm raising capital for alternative investments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Axxa Capital to accomplish?

• build a website
• create a brand identity

SOLUTION

How did you find Axxa Capital?

Online Search

Why did you select over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Axxa Capital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create a website for our company, Axxa Capital, and establish a unique brand identity. Our aim was to develop a brand identity and a micro-site to strengthen, promote, and enhance the credibility of our consultancy practice. Key deliverables: 

• Development of a professionally designed website optimized for both aesthetics and functionality. 
• Creation of a brand identity, including logo design, color schemes, typography, and visual elements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Growth in leads and inquiries received through the website. 
• Positive feedback from users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept in touch with us all along, making sure we stayed on track with our deadlines and quickly fixing any problems that popped up. Their quick responses and proactive attitude helped make the project a success.

What was your primary form of communication with Axxa Capital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about Andrew and his team was their dedication to understanding our needs and providing personalized solutions. They took the time to grasp our vision and goals, going above and beyond to ensure their work aligned perfectly with our objectives. Their collaborative approach, expertise, and passion for client satisfaction made the entire experience productive and enjoyable.

Are there any areas for improvement or something Axxa Capital could have done differently?

Nothing that needs to be addressed.

BACKGROUND

Briefly describe what your company does and your role there. 

I am a python developer in my company and I developed the components of software based on AI and ML.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

The goals of our firm were to developed the design for a particular website for which the clients want the software to be developed.

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

The scope of work with our partner's company is amazing as the web design for websites is quite impressive.

How many people does your company work with?

6-10 people

How did you find this provider?

Online search

Why did you choose to work with them?

• Positive reviews and ratings
• Pricing fits our budget
• Good value for cost
• Referred by a trusted source
• Company values aligned

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

The designs developed by our partner are loved and very much liked by our clients so there is very high probability that we would further continuing this partnership

How does your team communicate with this service provider?

• In-person Meetings
• Virtual Meetings
• Email or Messaging App
• Project Management Platform

Are there any areas for improvement or something this service provider could have done differently?

There should be more templates there so that we can select a particular template and customized accordingly.

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a boutique consulting firm based in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London?

We wanted to update our website to give it a more modern look, make it easily accessible from a range of devices and add new content better to reflect our range of services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had dealt with them before and really liked their work. Plus they give great value for money and their service is personal.

Describe the project in detail and walk through the stages of the project.

They came up with a selection of design ideas, one of which together we tweaked to become something very powerful.

How many resources from the vendor's team worked with you, and what were their positions?

Two, including a senior manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The very specialist nature of our work and the B2B environment we operate in makes it difficult to demonstrate tangible results... but we really love the look and feel, and several clients have commented favourably. We think the website helps us punch above our weight.

How effective was the workflow between your team and theirs?

Good. The firm was easy to deal with and communication was never an issue. They delivered promptly.

What did you find most impressive or unique about this company?

Nice, helpful people, easy to deal with, and we are very satisfied with the results.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the global marketing director for a start up company who provide environmentally sound products and consultancy for businesses looking at taking their products global.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London, and what were your goals?

Having worked with Andrew and Ben previously it was a no brainer using them again. I required a start up wordpress website and an agency who could turn around my design quickly and efficiently, who could take a brief and be left alone to build it without any complications.

SOLUTION

How did you select this vendor and what were the deciding factors?

I'd worked with them previously for a global client of mine and had always been impressed with their speed of delivery and ease of working.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had the design and messaging required so simply supplied the artwork and it was built. For my global client I've worked with them to produce a fully operational website, bolted into CRM/ERP systems, multiple build and online functionality. This was a small project. I knew they could deliver seamlessly and they didn't let me down.

How many people from the vendor's team worked with you, and what were their positions?

Andrew who is the owner and Ben who built the site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everyone was hugely impressed both by the speed and quality of the work and clients have commented how good the site is. The work helped us secure importation rights for a global product.

Describe their project management style, including communication tools and timeliness.

It always so easy to work with Ben and Andrew. They listen, ask relevant questions feedback immediately, provide timelines which they not only hit but often beat and all with a smile.

What did you find most impressive or unique about this company?

The ease of working with them and their speed of delivery.

Are there any areas for improvement or something they could have done differently?

not from my working with them no.