# Ralabs Ralabs Reviews (47), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 4 connections joined Ralabs's Network [Visit Website](https://ralabs.org/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/ralabs) **Behind Successful Company Are Dedicated People** **Behind Every Successful Company Are Dedicated People** Ralabs is an established tech partner to leaders in many industries, including healthcare, fintech and more. Our software solutions strictly adhere to the major international regulations bodies, including GDPR, HIPAA, PCI and DSS, ensuring comprehensive compliance. With over 7 years in the tech industry, our team of 100+ engineers have successfully completed 80+ projects, earning the trust and referrals of our clients. Our Services Include: - Dedicated Teams (React, Python, Node.js, Ruby and others) - Web & Mobile Custom Software Development - Cloud Integration & Serverless Architecture - MVP, PoC, and Project Discover - Open AI Stack Integration - Codeless Development - AI & Data Engineering - UI/UX Design - IoT IT Services: - Custom Software Development: Developing tailor-made software solutions, addressing your tech needs and requirements. - Digital Transformation: Assisting in digital transformation of your organizations systems, optimizing processes and enhancing operational efficiency. - Tech Consultation: Comprehensive technology consultations to help organizations leverage the latest advancements in software and digital solutions. - Product UI/UX Design: Designing products end to end, ensuring intuitive and user-friendly interfaces that enhance the overall user experience. - Post-production Support: Committed beyond development, as we provide ongoing support to ensure smooth operations and address any technical issues that may arise. Discover how Ralabs solutions are ready to transform your businesses tech needs by contacting us today! ## Company Information - Minimum project size: $75,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 4 Locations: - Tallinn, Estonia (Headquarters) - Kraków, Poland - L'viv, Ukraine - Lewes, DE - Founded in 2016 - 1 languages: English ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Custom Software Development - 20% AI Development - 10% Blockchain - 10% Cloud Consulting & SI - 10% Mobile App Development - 10% UX/UI Design - 10% Web Development - 5% IT Staff Augmentation ### Focus Areas - Application Platforms: - 90% Amazon Application Development Framework - 10% Azure Platform - Blockchain Focus: - 60% Web3 - 40% Smart Contract Development - Cloud Computing Focus: - 50% AWS Cloud Consulting & Implementation - 35% Azure Cloud Consulting & Implementation - 15% Google Cloud - Mobile Focus: - 50% Financial Mobile App Development - 50% Health & Wellness Mobile App Development - User Experience Focus: - 50% UX Strategy - 50% User Research - Azure Consulting Services: - 40% Azure Development - 35% Azure DevOps - 15% Azure Security - 10% Azure Management & Governance - AWS Consulting Services: - 35% AWS DevOps - 25% AWS Development - 25% AWS Security - 15% AWS Managed Cloud - Programming & Scripting: - 30% JavaScript - 30% Python - 25% Ruby - 10% Typescript - 5% Java - Frameworks and CMS: - 30% NodeJS - 15% React - 15% Ruby on Rails - 10% Angular - 10% NextJS - 10% VueJS - 5% .NET - 5% React Native ### Industries - 35% Financial services - 25% Medical - 10% Media - 20% Telecommunications - 10% Supply Chain, Logistics, and Transport ### Clients - 40% Small Business (<$10M) - 60% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Ralabs offers competitive pricing and good value for cost, with project investments ranging from $14,000 to $200,000. Clients appreciate the quality of work and timely deliveries, often highlighting cost-effectiveness and strong communication as key strengths. **Most Common Project Size**: $10,000 to $49,000 based on 32 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $10,000 to $49,000 based on 16 reviews - Web Development: Less than $10,000 based on 9 reviews - UX/UI Design: $10,000 to $49,000 based on 8 reviews - IT Staff Augmentation: Confidential based on 4 reviews - Web Design: Less than $10,000 based on 3 reviews - Mobile App Development: $50,000 to $199,999 based on 2 reviews - Other IT Consulting and SI: $10,000 to $49,000 based on 2 reviews - AI Development: Confidential based on 2 reviews - API Development: $50,000 to $199,999 based on 1 review - Business Consulting: $50,000 to $199,999 based on 1 review - IoT Development: $50,000 to $199,999 based on 1 review - Cloud Consulting & SI: Confidential based on 1 review - DevOps Managed Services: Confidential based on 1 review - Application Testing: Confidential based on 1 review - Application Management & Support: $200,000 to $999,999 based on 1 review ### Packages Offered - Custom Software Development Packages — starting at $0/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Ralabs Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Timely (18 mentions) - Great project management (11 mentions) - High-quality work (11 mentions) - Communicative (10 mentions) - Professional (8 mentions) - Proactive (5 mentions) - Collaborative (4 mentions) - Easy to work with (4 mentions) - Dedicated (3 mentions) - Detail-oriented (3 mentions) - Efficient (3 mentions) - Flexible (3 mentions) - Helpful (3 mentions) - Knowledgeable (3 mentions) - Transparent (3 mentions) - Accessible (2 mentions) - Honest (2 mentions) - Open to feedback (2 mentions) - Results-oriented (2 mentions) - Unique expertise (2 mentions) ### Review Highlights **Successful Integration with Client Teams** Ralabs was praised for seamlessly integrating with client teams, providing staff augmentation, and collaborating effectively on shared objectives. Clients appreciated their ability to work as an extension of their own teams. **Dedication to Client Success** Clients noted Ralabs’s commitment to their success, highlighting their proactive approach to solving business challenges. They were not just focused on the technical aspects but also on the overall success of the client's business. **Proficiency in Developing MVPs** Ralabs has demonstrated strong capabilities in developing minimum viable products (MVPs) across various industries, including SaaS platforms, social dining apps, and IoT applications. Clients appreciated the timely delivery and quality of the MVPs that enabled them to test their concepts and gather user feedback effectively. **Transparency and Honesty in Engagements** Ralabs has been commended for their transparency and honesty in client engagements. They provided clear insights, managed expectations effectively, and maintained open lines of communication throughout project execution. **Successful Long-Term Partnerships** Many clients maintained long-term engagements with Ralabs, citing their satisfaction with the team's expertise, reliability, and the quality of work delivered. These ongoing partnerships highlight Ralabs's ability to build trust and deliver continued value. **Expertise in Diverse Technologies** Ralabs’s proficiency spans a wide range of technologies, including Ruby on Rails, Node.js, React, Angular, and AWS. Clients valued their technical expertise and ability to recommend suitable technologies for different project needs. **High-Quality UI/UX Design** Clients consistently highlighted the aesthetic and functional quality of Ralabs's UI/UX design work. The designs were not only visually appealing but also enhanced user experience and engagement with the platforms developed. **Notable Expertise in HealthTech and FinTech** Ralabs has demonstrated notable expertise in the HealthTech and FinTech sectors, successfully delivering projects that required domain-specific knowledge and compliance with industry standards. **Challenges with Scope Changes** Some clients experienced delays when project scopes changed, although Ralabs was transparent and communicative about these challenges. They adapted to changes and worked to minimize impacts on timelines. **Occasional QA and Testing Improvements Needed** While Ralabs generally provided high-quality deliverables, there were instances where clients noted initial challenges with QA processes. These were addressed over time, showcasing the team's adaptability and commitment to quality. ### Ralabs Reviews #### App Dev & Support for Health Solutions Company (Featured Review) **The Project** - Services: Application Management & Support, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2008 - Ongoing **Project Summary**: Ralabs provides app development and support services for a healthcare solutions company. They have built the client's app using Ruby on Rails and are maintaining it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Referral Manangement Systems Ltd - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 23, 2022 **Feedback Summary**: The client continues to gain customers because of the app, thanks to Ralabs's continuous support. The team communicates via Jira and Confluence and uses Zoom for group meetings. Their commitment to achieving the client's goal is notable. ""Their dedication to providing a quality app and their commitment to making it better on a daily basis are impressive."" **BACKGROUND** Please describe your company and your position there. We provide health solutions to the NHS in England and Wales. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? We transitioned from a small development team to a larger, managed development group to develop, maintain and support our application and create a long term relationship. **SOLUTION** How did you select this vendor and what were the deciding factors? Personal recommendation. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Ruby code base forms uploads high security complex integrations How many people from the vendor's team worked with you, and what were their positions? 8 to 10 ranging from: devs QAs designers project management **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Excellent work and we have continued to win further contracts based on the quality of the application. Describe their project management style, including communication tools and timeliness. We use Jira and Confluence extensively with group meetings viz Zoom - excellent communication. What did you find most impressive or unique about this company? Their dedication to providing a quality app and their commitment to making it better on a daily basis are impressive. Are there any areas for improvement or something they could have done differently? Nothing - excellent --- #### Mobile App Dev for Social Dining Platform **The Project** - Services: AI Development, Mobile App Development, UX/UI Design - Project size: Confidential - Project length: Feb. 2025 - Ongoing **Project Summary**: Ralabs provides mobile app development services for a social dining platform. The team is tasked with creating an intuitive mobile app with a UI/UX design, a scalable algorithm, and a flexible backend. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, SixPlates - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 21, 2025 **Feedback Summary**: Ralabs has delivered an MVP on schedule and completed key user journeys, a matching algorithm, and a payment integration. The team is very responsive and personable. They are dedicated to the project's success and the client's business goals. Their thoughtfulness and professionalism stand out. ""Ralabs is a very responsive company with a talented team of individuals."" **BACKGROUND** Please describe your company and position.I am the Founder of SixPlatesDescribe what your company does in a single sentence.SixPlates is a social dining app that brings together three couples who’ve never met for curated Thursday night dinners, fostering new friendships in cities around the world. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?Ensure our app offers an intuitive, elegant interface tailored for couples, covering sign-up, couple profile creation, questionnaire completion, booking, payments, and post-dinner feedback, all optimized for mobile.Build and refine a scalable algorithm that effectively pairs three compatible couples per dinner.Develop a flexible backend architecture that supports growth across multiple cities and countries. **SOLUTION** How did you find Ralabs?Online SearchWhy did you select Ralabs over others?High ratingsGreat culture fitGood value for costCompany values alignedOtherHow many teammates from Ralabs were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.SixPlates is a mobile app that curates weekly dinners for three couples who have never met, starting with a launch in Dubai and Abu Dhabi. The app must offer a premium, seamless experience while supporting city-based scalability and a proprietary matchmaking algorithm.Key deliverables:Discovery and StrategyUI/UX DesignApp DevelopmentBackend and Admin ToolsQA, Testing, and Launch Support **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Still a WIP, but measurements of success are on track to be:MVP Delivery on ScheduleCompletion of Key User JourneysMatching Algorithm OperationalPayment Integration ImplementedAdmin Dashboard Functional and LiveSuccessful QA and UAT Sign-OffLaunch Support and Documentation ProvidedPost-Launch Maintenance Plan in PlaceDescribe their project management. Did they deliver items on time? How did they respond to your needs?Project is still ongoing, however Ralabs is a very responsive company with a talented team of individuals. Our Customer Success Manager, Yuliia, was very personable and professional, guding us through the discovery phase of our project with ease and clarity at each step. Our ongoing project managers, Ganna and Olha, are attentive, professional and well suited for our project thus far.What was your primary form of communication with Ralabs?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Ralabs seem dedicated not just to the success of what our development goals are, but to the success of our business as well. They ask questions and research outcomes that extend beyond just coding our app. We appreciate their thoughtfulness, as well as the suitability, professionalism, attitude, and skill of the team members assigned to our project.Are there any areas for improvement or something Ralabs could have done differently?At this stage of the project, Ralabs is performing well. --- #### DevOps Services & Cloud Consulting for Healthcare Tech Co **The Project** - Services: Cloud Consulting & SI, DevOps Managed Services - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: Ralabs provides DevOps services for a healthcare technology company. The team has set up a production environment, ensured GDPR compliance, improved the deployment process, and solved system load issues. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Atlas Well - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2025 **Feedback Summary**: Thanks to Ralabs' efforts, the client has achieved a 99% system uptime and enhanced security. The team has also streamlined the client's CI/CD pipeline, allowing them to push new features weekly and secure paying customers after the launch. Overall, Ralabs is proactive, quick, and adaptable. ""They met deadlines, identified potential risks early, and adapted quickly to changes."" **BACKGROUND** Please describe your company and position.I am the Founder / CEO of Atlas WellDescribe what your company does in a single sentence.Atlas Well is a Stockholm-based startup on a mission to transform addiction prevention and recovery – using technology as leverage. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?We hired Ralabs to improve our DevOps setup, aiming to make the system more reliable, scalable, and high-performing. We also needed a certified, GDPR-compliant cloud solution. **SOLUTION** How did you find Ralabs?Clutch SiteWhy did you select Ralabs over others?High ratingsGreat culture fitCompany values alignedRelevant HealthTech experience and expertiseHow many teammates from Ralabs were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Ralabs helped us set up a secure, efficient system for our platform. They:Set up the production environment with restricted access, following EU Data Processing Agreement standards.Made sure we handle patient data safely and meet GDPR requirements.Connected all system parts to work smoothly together.Improved the deployment process to make it faster and more reliable.Solved system load issues to boost performance and scalability.Strengthened security to protect the platform and maintain GDPR compliance. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our platform secured paying customers after launch, showing strong market demand.99% system uptime with enhanced security.Streamlined CI/CD pipeline, allowing us to push new features weekly with UAT and A/B testing to improve user experience.Describe their project management. Did they deliver items on time? How did they respond to your needs?Ralabs managed the project very well. They met deadlines, identified potential risks early, and adapted quickly to changes.What was your primary form of communication with Ralabs?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their strong understanding of healthcare compliance, proactive communication, quick problem-solving, and ability to allocate the right specialists when needed.Are there any areas for improvement or something Ralabs could have done differently?Can’t think of any right now. --- #### Custom Software Dev for Research & Innovation Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: July 2023 - Ongoing **Project Summary**: A research and innovation company has hired Ralabs for custom software development. The team is creating a customized solution for organizational culture measurement hosted on AWS. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Managing Director, Social Machines - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 20, 2024 **Feedback Summary**: The client is delighted with Ralabs' work. Ralabs's team is flexible and adjusts to the client's timelines. The client also praises the team's engaging, warm, and communicative approach. ""The partnership has been good overall."" **BACKGROUND** Introduce your business and what you do there.I’m the managing director of Social Machines, a behavioral science research and innovation company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Ralabs?We needed to create a platform to measure organizational culture. **SOLUTION** What was the scope of their involvement?Ralabs has been providing custom software development solutions for us. We’ve provided them with a spec of what we’re looking for, and based on that, they’re creating the platform and hosting it on AWS. Currently, we’re working on the second version of the app.What was the team composition? We’ve worked with 5–6 members of Ralab’s team, including Julia (Customer Success Manager.How did you come to work with Ralabs?We found them online.How much have you invested with them?So far, we’ve spent around $40,000 with them-What is the status of this engagement?We started working together in July 2023, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?It's too early to talk about the results of Ralabs' work, but they've been doing a good job, and we're satisfied with them.How did Ralabs perform from a project management standpoint?Ralabs has adapted to our requests, which have resulted in a change in the project's timelines.Are there any employees from the service provider's team that you would like to give a shout-out to in this review? Julia is great with customer service management.What did you find most impressive about them?Ralabs' communication is engaging through a warm and easy-to-work-with approach.Are there any areas they could improve?There's always room for improvement, but the partnership has been good overall.Do you have any advice for potential customers?Have your specs well considered to ensure that they deliver what you want. Moreover, be realistic about setting deadlines. --- #### Mobile App Development for Digital Marketing Agency **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Jan. - Oct. 2023 **Project Summary**: Ralabs developed iOS and Android applications for a marketing agency's end client. Ralabs defined the project's steps and delivered a work breakdown structure with tasks, budget items, and timelines. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, CCB Holdings LLC - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 9, 2024 **Feedback Summary**: The end client was happy with Ralabs' work. The team performed exceptionally and delivered high-quality work. Ralabs showcased impressive attention to detail and kept the project on time and on budget. The team was responsive via Slack. ""What stood out most about Ralabs was their attention to detail and ability to keep the project on time and budget."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of a digital marketing agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs?We needed support with the development of iOS and Android applications for an end client. **SOLUTION** What was the scope of their involvement?Ralabs developed iOS and Android applications from scratch for our end client. Our customer had a request for a mobile app, and our company built the initial scope document. Then, we had iterative meetings with Ralabs to define the steps of the project. The team delivered a work breakdown structure with tasks, budget items, and a timeline. Our end client approved that budget, and we kicked off the project after that. What is the team composition?We worked with around 4–5 people, including their CEO and a lead developer. Elizabeth (Senior Project Manager) was our primary contact. How did you come to work with Ralabs?A colleague referred Ralabs to me.What is the status of this engagement?We started working with Ralabs in the first quarter of 2023, and our engagement ended in the fourth quarter of 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Ralabs' entire team did an excellent job. Our end client was happy with Ralabs' work, which was of exceptional quality.  How did Ralabs perform from a project management standpoint?Ralabs delivered work on time and on budget. We primarily used Slack to communicate. What did you find most impressive about them?What stood out most about Ralabs was their attention to detail and ability to keep the project on time and within budget.Are there any areas they could improve?I can't think of anything for Ralabs to improve.Do you have any advice for future clients of theirs?Spend time on the project's planning and discovery to ensure the plan is well-thought-out when you start executing.  --- #### Website Update for Digital Agency **The Project** - Services: Web Development - Project size: Confidential - Project length: Nov. 2022 - Ongoing **Project Summary**: Ralabs has updated the website of a digital agency. They've conducted a thorough analysis of the client's existing platform and proposed features, developed a detailed project plan, and implemented the updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, UAMASTER - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2023 **Feedback Summary**: Ralabs has seamlessly added new features to the website, meeting all the client's requirements. Their team has impressed the client with their responsiveness, code quality, attention to detail, highly effective workflow, and regular communication via email, messaging apps, and virtual meetings. ""They are highly responsive and always willing to go the extra mile to ensure we are satisfied with the deliverables."" **BACKGROUND** Please describe your company and position. I am the Founder of UAMASTER Describe what your company does in a single sentence. TOP-ranked digital agency. We make a strong performance for strong customers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish? Website update: the Development of New Features **SOLUTION** How did you find Ralabs? Online Search, Clutch Site, Other Why did you select Ralabs over others? High ratings, Good value for cost, Other What was the size of Ralabs’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. The scope of work included a detailed analysis of the current platform and proposed features, followed by the development of a detailed project plan that included all of the necessary steps, key deliverables, and marking tools. The team from Ralabs worked closely with us throughout the project, providing regular updates and ensuring that all of our requirements were met. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? The results of the project were highly impressive, with all of our requirements met and the new features added to our platform seamlessly. We were particularly impressed with the quality of the code and the attention to detail shown by the team at Ralabs. Describe their project management. Did they deliver items on time? How did they respond to your needs? The workflow between our team and theirs was highly effective, with regular communication and progress updates. They are highly responsive and always willing to go the extra mile to ensure we are satisfied with the deliverables. What was your primary form of communication with Ralabs? Virtual Meeting, Email or Messaging App What did you find most impressive or unique about this company? One of the most impressive aspects of Ralabs was their attention to detail and their commitment to quality. They took the time to understand our requirements fully and worked closely with us to ensure that we were happy with the final product. We would highly recommend Ralabs to any company looking for high-quality software development services. Are there any areas for improvement or something Ralabs could have done differently? Overall, we were extremely pleased with the services provided by Ralabs. While there are always areas for improvement, we felt that they went above and beyond to deliver a quality product and were responsive and collaborative throughout the entire project. We would certainly work with them again in the future. --- #### DevOps Consulting Services for Digital Marketing Agency **The Project** - Project size: $10,000 to $49,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: Ralabs provides DevOps consulting services for a digital marketing agency. They help the client streamline processes such as automation, continuous integration, delivery, monitoring, and logging. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Digital Marketing Agency - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 22, 2023 **Feedback Summary**: Thanks to Ralabs, the client's DevOps processes have significantly improved. The software development and deployment processes have been streamlined, and the time and effort needed to complete features and updates have been reduced. Overall, the result of the engagement has been successful. ""Overall, we are extremely pleased with the services provided by Ralabs."" **BACKGROUND** Please describe your company and your position there. I am a COO at a digital marketing agency. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We recently engaged a DevOps consulting services company to help us streamline our software development and deployment processes. We were looking for a company that could help us optimize our DevOps practices and enable us to deliver software more quickly and with greater reliability. **SOLUTION** How did you select this vendor and what were the deciding factors? After researching several DevOps consulting companies, we selected a vendor based on their experience, expertise, and track record of success with similar projects. The scope of work included a detailed assessment of our existing DevOps practices, followed by the development of a comprehensive plan to improve our processes and tooling. Describe the project in detail and walk through the stages of the project. The Ralabs team was highly experienced in all aspects of DevOps, including automation, continuous integration and delivery, and monitoring and logging. They worked closely with our internal team to understand our needs and develop a customized plan to meet our specific requirements. How many resources from the vendor's team worked with you, and what were their positions? The project involved a DevOps expert, plus a project manager who served as our primary point of contact. The team was highly skilled and experienced and worked together seamlessly to deliver the project on time and within budget. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The results of the project were impressive, with our DevOps processes and tooling significantly improved as a result of the consulting engagement. We were able to streamline our software development and deployment processes, reducing the time and effort required to deliver new features and updates. How effective was the workflow between your team and theirs? The workflow between our team and Ralabs was highly effective, with regular communication and progress updates. We found the team to be responsive and always willing to go the extra mile to ensure that our needs were met. What did you find most impressive or unique about this company? One of the most impressive aspects of the consulting team was its depth of expertise and its ability to understand our specific needs and challenges. They were able to quickly assess our existing DevOps practices and develop a customized plan to address our specific requirements. Are there any areas for improvement or something they could have done differently? Overall, we are extremely pleased with the services provided by Ralabs. --- #### Custom Software Dev for Facility Rentals Marketplace **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $50,000 to $199,999 - Project length: July 2022 - Ongoing **Project Summary**: Ralabs has provided design, development, and QA resources to a facility rentals marketplace. The team has redesigned and rebuilt a search tool using Node.js, MongoDB Atlas Search, JavaScript, and Vue.js. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Backend Software Engineers, Facility Rentals Marketplace - Industry: Business services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 16, 2023 **Feedback Summary**: Ralabs’ work has met the client’s expectations. Although the new search tool has yet to launch publicly, internal stakeholders have shared overwhelmingly positive feedback regarding the modern look and feel. They are a timely, knowledgeable, and transparent partner who uses Jira to manage tasks. "“They always work alongside us to determine the best course of action for the project.”" **BACKGROUND** Introduce your business and what you do there. Steve Gaylord: I’m a backend software engineer for a facility rental marketplace.  Dmitriy Bronin: I’m also a backend software engineer. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? SG: We had a lot of needs regarding additional and existing projects and needed to supplement our engineering workforce.  **SOLUTION** What was the scope of their involvement? SG: Ralabs supports us by providing engineering staff to fulfill our custom software development needs. DB: Our first step after choosing to partner with Ralabs was to review the project scope, requirements, and team composition. Once we defined the scope, we provided overview documentation. SG: They’ve provided us with all-encompassing design, development, and QA resources. The Ralabs team has helped us design and build our next-generation search tool. For the design phase, we provided the system knowledge and requirements, and their resources turned the requirements into design documentation. For the development phase, the team has replaced our existing search feature with a more modern tool that enables users to efficiently find existing facilities through our platform.  DB: With regard to technology, the team has used Node.js, MongoDB Atlas Search, JavaScript, and Vue.js. They’ve also used Figma for design work. What is the team composition? SG: We’ve worked with an engineer, backend engineer, frontend engineer, designer, project manager, and architect.  How did you come to work with Ralabs? DB: We found Ralabs through a referral from another company who shared outstanding feedback after working with them. We had an initial call with their co-founder to discuss the project and the type of services we were looking for. The call went well, and their capabilities fit our needs. Then, they did their due diligence, which entailed reviewing our existing software and providing free recommendations. Their advice spoke to their integrity and knowledge, so we moved forward with the engagement. SG: Ralabs went above and beyond during the sales cycle and spent significant time upfront. They provided a range of estimates based on various projects, which helped us understand their depth and breadth of knowledge. How much have you invested with them? DB: We’ve spent roughly $150,000.  What is the status of this engagement? DB: We started working together in July 2022, and the partnership is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  SG: We haven’t launched the product publicly yet, but we’re pleased with the modern look and feel Ralabs has created for our search feature. We’ve conducted internal acceptance testing and launched the tool internally, and we’ve received overwhelmingly positive feedback. The engagement has been successful overall, and we expect everything to go smoothly when the product goes live. How did Ralabs perform from a project management standpoint? SG: Ralabs has met the expectations we set at the beginning of the project. They meet deadlines and communicate openly. They always work alongside us to determine the best course of action for the project. Additionally, they’re good at comparing our feedback with the initial requirements and implementing it when necessary. We use Jira to manage the project and communicate via phone and Slack. We also meet via Zoom. What did you find most impressive about them? SG: I’m most impressed with their knowledge level and collaborative problem-solving approach. We typically discuss our thoughts and leverage understanding on both sides to come to an advantageous solution, which I appreciate.  DB: Additionally, they’re very honest partners who take full responsibility for issues, even when they haven’t caused them. For example, we faced a challenge with our technology stack, and Ralabs did a tremendous job finding the root of the issue and fixing it, which was impressive. Are there any areas they could improve? SG: I’m satisfied with Ralabs so far.  DB: I have nothing they could improve on. Do you have any advice for potential customers? DB: Don’t be afraid to share feedback throughout each project stage so that everyone is on the same page and you can avoid surprises. SG: I encourage you to challenge their ideas because Ralabs looks for opportunities to collaborate.  --- #### Mobile App Dev for Healthcare Startup **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Oct. 2022 - Ongoing **Project Summary**: Ralabs has been hired by a healthcare startup to build their mobile app. The project has started with user research and wireframing before expanding to UI/UX design, building an MVP, and developing the app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Engineer, Healthcare Startup - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 12, 2023 **Feedback Summary**: Ralabs successfully delivers high-quality work on time, meeting the client's expectations. They communicate frequently and promptly via Slack, ensuring an effective workflow. They also manage the project very efficiently using Jira. Their critical thinking skills and reliability are very noteworthy. ""They are critical thinkers that know what they do."" **BACKGROUND** Please describe your company and your position there. I am a lead senior full-stack engineer at the healthcare startup. I am cooperating with vendor and working together with their developers **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? We were looking for a company that can quickly build an MVP for us. We needed a short demo to present to our clients. The building required some expertise in healthcare, ui/ux design and development. We needed something to be developed fast and we couldn't achieve with our in-house team. **SOLUTION** How did you select this vendor and what were the deciding factors? I have worked with the team in the past, so we reached out to them to get a quote. They provided us with some great initial estimate and we decided to hire them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. It started with a user research and wireframing. The designers asked us lots of questions and did their research afterwards. We were presented with wireframes and a different styles of the UI part. We were able to choose the style and mood, they did a great work of keeping our own brand identity. As soon as UI part was done, we started development with a talented engineering team. We worked in sprints and PM was overseeing the whole process. All finished with successful deployment. How many people from the vendor's team worked with you, and what were their positions? 2 Ui/UX designers, a Project Manager, 2 Software Engineers **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We got what we wanted on time. It enabled us to show the prototype to the clients and close more deals. So it was a great cooperation proving that agencies can help you achieve something fast without all the recruitment hassle. Describe their project management style, including communication tools and timeliness. We used jira and worked with Agile methodology. For Design they used Figma. The communication was done via Slack, Emails and online calls. What did you find most impressive or unique about this company? They are critical thinkers that know what they do. They want offer you some services if they are not confident this is the most efficient way. Meaning the result and happy client for them is always a priority, not a profit. They are more into long-term cooperation than one-time transaction. Are there any areas for improvement or something they could have done differently? nope, all good! --- #### Web Design & Dev for Media Platform **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: June - Aug. 2022 **Project Summary**: A media platform hired Ralabs to develop webpages for their special project and integrate them into their website. They proposed design and layout options, implemented the chosen ones, and added the content. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Editor-in-Chief, Hromadske - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 13, 2022 **Feedback Summary**: Ralabs completed the project, and it received good responses from the audience. The views of the special project were three times higher than what the client usually got for their articles. Moreover, their team facilitated an efficient workflow and swiftly responded to the client's requests. This review is an update by the client company. The original content is located below the new review. ""We often deal with developers and designers, and I could say that they were one of the best teams we had worked with."" **BACKGROUND** Please describe your company and your position there. I am the editor-in-chief of the Ukrainian national media Hromadske. Our team covers Ukrainian and world events. Currently, we are focusing on the coverage of the Russian-Ukrainian war. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? On our main site, we cannot implement special projects that would contain complex layouts and complex visual solutions. Therefore, Ralabs developed a special project for the Independence Day of Ukraine for us, which we were able to add to our website. **SOLUTION** How did you select this vendor and what were the deciding factors? We have worked with Ralabs before and were very pleased with the result. Therefore, we immediately decided to choose this contractor. Also, considering the socially important component of our project, Ralabs gave us a very large discount and actually implemented the project at cost. Describe the project in detail and walk through the stages of the project. After a series of meetings, we agreed on our goals and shared vision for the project. The Ralabs company initially developed the design of the project (all pages) and offered layout options. After the design was approved, we proceeded to the development and filling of the project with content. Also, already after the release of the project, Ralabs kindly agreed to make all our additional edits that arose later. How many resources from the vendor's team worked with you, and what were their positions? In total, we worked with 5 people, including: project manager FE developer 2 designers QA **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project was successfully implemented (https://hromadske.ua/project-azovstal). It had a good response from the audience. Views of this special project were 3 times higher than usual for articles on our site. How effective was the workflow between your team and theirs? The workflow between our organizations was very efficient. We had weekly meetings with contractors to discuss updates and next steps. The contractors performed all stages of the work on time and took into account all our wishes. What did you find most impressive or unique about this company? I was very impressed by the readiness to meet customers and respond to all our requests and needs extremely quickly. Special thanks also for the design of the project, which was very much liked by our entire team and was agreed upon with almost no changes. Due to our activity, we often deal with developers and designers, and I could say that they were one of the best teams we had worked with. Are there any areas for improvement or something they could have done differently? Everything was comfortable for our team in this format and we are very satisfied with the result. **UPDATED REVIEW** This review was published on June 29, 2020. Artem Arutyunyan Head of Product, hromadske.ua Media 51-200 Employees Kyiv, Ukraine Less than $10,000 Mar 2020 - Jun 2020 Project summary Ralabs provided website development on a donation system for a media platform. Their team supplied an engineer and UI/UX design. Feedback summary Ralabs successfully brought significant engagement to the platform. They managed the project well and were very dedicated.  BACKGROUND Please describe your company and your position there. Head of Product at hromadske.ua OPPORTUNITY / CHALLENGE For what projects/services did your company hire Ralabs? We hired Ralabs because we needed our website-embedded donation support system to be developed from scratch. What were your goals for this project? Hromadske.ua is a fully-independent media platform that takes no financial influxes from the media corporations or businesses. We are working for people and thus we are supported by people. Our goal was to have a user donation support system developed for our website. SOLUTION How did you select this vendor? Ralabs have successfully dealt with a complete overhaul of our website, having improved its workload, hosting capabilities, and user’s experience. We were highly satisfied with their work, so the decision to hire them again was not even questioned. Describe the project and the services they provided in detail. Our donation modules on Hromadske’s website required quite an improvement. The widgets that were used to attract the users’ attention and actually propel them into donating have been outdated and obsolete. So, we wanted to have them improved and polished as well, as having a separate donation hub for Hromadske.ua developed. We also required an enhancement of the visual framework of the donation tools which would make it easier for us to tell our customers about the benefits that a donation made can actually bring them like, for example, a subscription discount. What was the team composition? Ralabs have allocated 1 engineer, QA, PM, and UI/UX Designer to our project. RESULTS & FEEDBACK Can you share any information that demonstrates the impact that this project has had on your business? The system delivered by Ralabs helped us to engage hundreds of people to support Hromadske. As Hromadske is a non-profit organization, the development of the donut system for support was critical for us. How was project management arranged and how effective was it? Ralabs manage their projects in a continuous manner. They start managing when you accept their proposal and do not stop until the maintenance phase is over. What did you find most impressive about this company? They are dedicated to what they do and it can be seen. And yes, they take your projects seriously as if it was their own product. Are there any areas for improvement? I cannot think of any. Having shown dedication to what we’ve asked them to do, Ralabs did not leave any blank spaces in our confidence that they are a truly reliable partner. RATINGS Overall rating: 5 Quality: 5 Cost: 4.5 Schedule: 4.5 Willing to refer: 5 --- #### Web Development for Advisory Firm **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Mar. - July 2022 **Project Summary**: Ralabs was hired by a advisory firm to develop a website to support their global campaign.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Associate Director, Advisory Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 12, 2022 **Feedback Summary**: Ralabs fostered a positive collaboration by providing a competent team that upgraded the client's design and campaigns. They accommodated all the client's requests, as well. They were an enjoyable team to work with. ""Everyone was very competent and it was a pleasure working with them." **BACKGROUND** Please describe your company and your position there. I work for a global advisory firm in London as an Associate Director. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? As our cause-based campaign started picking up a lot of traction in the media, we needed our website to reflect the global positioning and outreach of the initiative. **SOLUTION** How did you select this vendor and what were the deciding factors? Ralabs approached us and offered to help us develop a new website, with improved functions, that would allow users to engage with the campaign. We decided to collaborate with them because their portfolio looked impressive and their team was experienced in such projects. They also showcased strong work ethics from the very first conversations we had with them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Ralabs went above and beyond to provide us with a custom solution for our website, after website builder solutions failed to really cover our campaign's needs and accommodate the design. The team handled the project very professionally and always looked for ways to make the end solution work smooth for the users. How many people from the vendor's team worked with you, and what were their positions? We worked directly with the founder, 2 people from the marketing team and an extensive team of developers and project managers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After launching the website, we received very positive feedback from the campaign's stakeholders and we saw an increase in website traffic, as well as an increase in session time. Describe their project management style, including communication tools and timeliness. The communication with Ralabs went very smooth, via email, Zoom, WhatsApp, and they always managed to find time to reply to us very promptly. What did you find most impressive or unique about this company? They really went the extra mile to accommodate our requests and implement the designs very rapidly. We were also very impressed with the way the CMS was set up to allow us to further update the website very easily. Are there any areas for improvement or something they could have done differently? Everything was amazing in this collaboration. --- #### Virtual Events Production for Media Company **The Project** - Services: Business Consulting - Project size: $50,000 to $199,999 - Project length: July - Dec. 2020 **Project Summary**: Ralabs produced a media company’s virtual conference. They first met with the client to discuss the project and its goals. They then worked in bi-weekly sprints to prepare requirements.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Sales & Customer Success, Open Data Science Inc. - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 10, 2022 **Feedback Summary**: The virtual conference was successful, and it received positive feedback from attendees due to its enhanced look and feel. Ralabs’ organized and proactive approach ensured a smooth collaboration. Ultimately, they were flexible, supportive, and adaptable — their team was easy to work with.  ""They were very flexible and always willing to help."" **BACKGROUND** Please describe your company and your position there. I'm the Head of Sales and Strategy at ODSC. We host large scale Data Science conferences globally. I lead the corporate sales team. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? With the pandemic hitting, in-person events disappeared from the map and many organizations were hosting virtual events with platforms that were "ok" but not to our standards. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched for a company that could help us build the next virtual conference platform and when we found Ralabs and their vast experience in a wide variety of projects we decided to go with them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kick-off meeting when we presented our project and what were our goals. After that, we presented a project plan with the requirements for the first MVP. Then we worked in bi-weekly sprints to make sure all priority requirements were in track. How many people from the vendor's team worked with you, and what were their positions? A project manager was our primary POC. We also had 2 full-stack engineers, one front end engineer, a designer and a QA. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Clients and conference attendees have praised the user experience when using our platform. The look and feel of it has been also a point many people have enhanced. Describe their project management style, including communication tools and timeliness. We had a sprint planning call at the beginning of every week. Daily standups and one platform every other week. Timelines were always set realistically and if any delay would happen the Ralabs team would explain the situation and work thoroughly to deliver on time or the less delay possible. What did you find most impressive or unique about this company? It's very easy to work with an organization and team. They were very flexible and always willing to help. They really adapt to last-minute changes. Are there any areas for improvement or something they could have done differently? A few minor bugs appeared during the conference but they were promptly fixed. --- #### Custom Software Dev for Startup **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Ongoing **Project Summary**: In efforts to launch their MVP quickly, a startup hired Ralabs to boost their software development process. The vendor also provided a project manager to strengthen communication and improve task management.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Lead Front-End Engineer, Startup - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 23, 2022 **Feedback Summary**: The client released the MVP speedily, and the investors and first users were pleased with the outcome. Currently, Ralabs assists the client as the project progresses to the more complicated stages of development. Furthermore, they were professional, friendly, and easy to work with. ""They were always trying to find the best approach, or a win-win solution to benefit us in the first place."" **BACKGROUND** Please describe your company and your position there. I am a front-end lead developer at a startup. We are developing a highly innovative product in the facial recognition industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? Support with React Development. We hired a couple of developers to help us boost our software development process. The main goal was to launch the MVP fast and the team helped us with it. Also we were cooperating with the Project Manager to ensure smooth communication and great task management. **SOLUTION** How did you select this vendor and what were the deciding factors? A friend of mine recommended reaching out to Ralabs since they have proven to be a reliable and professional team. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We have been working with React developers that were helping out with fronted tasks. Mostly we were working on the dashboard, login page and incorporating designs that UI/UX agency has provided us. The project manager Olha was taking care of the communication, task management and tracking the progress. How many people from the vendor's team worked with you, and what were their positions? 3 people have been involved. 2 Senior/Middle React Devs and a Project Manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Thanks to Ralabs team we were managed to release a great MVP in a short period of time. Our investors were pleased to see the outcomes so did the first users. Now were are getting ready to proceed with more complex functionality and we will ask Ralabs team to help us with it. Describe their project management style, including communication tools and timeliness. We had regular daily meetings, always on time. The team always were within the deadline. We used slack for written communication and hangouts for online meetings. All the tasks were tracked in Jira and supervised by the PM. What did you find most impressive or unique about this company? Being a human being. They were always trying to find the best approach, or a win-win solution to benefit us in the first place. Also, they are very professional to work with while also very friendly and easy to talk to. Are there any areas for improvement or something they could have done differently? all was good! --- #### Web App & UI/UX Dev for Fintech Firm **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: a fintech firm hired Ralabs for their web app development services. The team utilizes a lean methodology to build the WordPress-based payment portal, which they're continuing to update and upgrade. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Director, InvestiNet - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 4, 2022 **Feedback Summary**: Ralabs consistently delivers high-quality outputs and they're able to mitigate any risks to the web app. The team is responsive from a project management standpoint, and internal stakeholders are particularly impressed with their innovative approach to design. ""We haven’t experienced any bugs or technical issues on our web app."" **BACKGROUND** Introduce your business and what you do there. I’m the digital marketing director at a financial tech firm called InvestiNet. We simplify the debt collection process by automating it through software. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We needed someone to provide us with React software development and UI/UX design. **SOLUTION** What was the scope of their involvement? Ralabs uses a lean methodology to develop our web app through WordPress. They work in two-week sprints that start with UI/UX, which will eventually move into breaking down different items into time buckets and prioritization. From there, several aspects are implemented and further developed. It’s fundamentally a payment portal, but we also incorporate different payment types and connect it to APIs and various systems — we also send information to Google products like Analytics through JavaScript. What is the team composition? Over the past year, we’ve worked with several front- and backend developers, DevOps engineers, UI/UX designers, and senior designers. How did you come to work with Ralabs? Our company was already engaged with Ralabs prior to me accepting this position. We’re continuing to work with them because we’re pleasantly surprised by the results they give us. How much have you invested with them? So far, we’ve invested somewhere close to $200,000. What is the status of this engagement? The ongoing partnership with Ralabs started in January 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality of their work is superb and as a result, we haven’t experienced any bugs or technical issues on our web app. How did Ralabs perform from a project management standpoint? We had some turnover where Ralabs had to bring in a new product manager, but the handoff was excellent, and the team continues to deliver and stay on top of our projects. They manage the project through JIRA and we typically communicate through Slack and Google Meet. What did you find most impressive about them? We’re impressed with how they manage the project because they don’t let anything slip. We also like how their UX designer is able to translate our weird and complex challenges into a great experience consistently. Are there any areas they could improve? I don’t have any constructive criticism at the moment. Do you have any advice for potential customers? I would say hire them sooner rather than later. --- #### Web Portal & Mobile App Dev for Home-Buying Company **The Project** - Services: Mobile App Development, UX/UI Design, Web Development - Project size: $50,000 to $199,999 - Project length: June 2020 - Ongoing **Project Summary**: Ralabs is building a web portal and a mobile app for a house-buying firm. They use APIs, PHP, and other technologies to connect the portal and app. They’ll also test and maintain the entire system.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Technology, House Buyers of America, Inc - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 1, 2022 **Feedback Summary**: The company is pleased with Ralabs' outputs. Their designs are flawless, and the system is expected to carry 80%–100% of the firm’s operations after its release. The team delivers on time; any delays are only caused by scope changes. They have great designers that produce intuitive systems.  "“Their overall performance has been great.”" **BACKGROUND** Introduce your business and what you do there. I’m the technology director for House Buyers of America, a real estate company that’s into home buying and selling.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs Design? We have our own website, but we want to start a new project and design a new system. Because of that, we’ve hired Ralabs.  **SOLUTION** What was the scope of their involvement? Ralabs is designing a new portal for us using various front- and backend technologies, including Angular. They’ve built APIs on the front- and backend sides using PHP, among other tech stacks. Meanwhile, they’re also creating a mobile app that uses a piece of technology that can be used on both Android and iOS systems.  The portal and the mobile app talk to each other using various APIs, and the idea behind this entire system is to manage our business operations better. The Ralabs team has designed the project from scratch, and they’re currently working on the products’ development. Their resources also do QA tests; they’ll also provide post-delivery support.   Right now, we haven’t officially gone into the maintenance phase, but we’ve already gone live. We’ve finished phase one, and we’re only working on some fixes and mobile app design tasks. To be clear, the portal isn’t a public site; it’s only for our internal business operations. The same goes for the app.  What is the team composition? We’ve worked with around 10 people from their team, including junior and senior developers and designers. A project manager also works with us. If I want to split the team in two to work on the portal and the mobile app, 3–4 people will work on the app, and 3–4 people will handle the portal; one QA tester, one project manager, and a DevOps specialist will work in both teams.  How did you come to work with Ralabs Design? We found Ralabs through Clutch — we use Clutch when searching for vendors because of the reviews; we’ve also found good companies on the platform — and that was how we connected with them. We wanted to outsource the project to a team in a different time zone, and Ralabs matched our requirements.  Apart from that, we also asked them for references and looked at the quality of the websites they’d done before. We asked them to present those sites, too. Then, we explained the project to their resources, who gave us the best technical feedback we’ve heard.  Another deciding factor was their pricing and hourly rate. We didn’t want to hire a team that was too cheap. We also checked whether they could provide senior technical experts. Other vendors would tell us they provided us with senior developers, but they’d only deploy junior developers in reality. Given that, Ralabs let us talk to their designers and developers. Finally, Andrew (CEO) himself was also a technical specialist, so he understood technology. That was another deciding factor for us.  How much have you invested with them? We’ve invested between $100,000–$200,000.  What is the status of this engagement? We started working with Ralabs in June 2020, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Ralabs provides great designs. Their designs don’t have many flaws, and their designers are always available for review.  Moving forward, we expect to have 100% dependency on the system; we’re trying to move away from manual paperwork — we want to do everything online. In a couple of months, our operations will be 80% dependent on the system that Ralabs has designed — we expect that that will have a high business impact on us.  How did Ralabs Design perform from a project management standpoint? Ralabs is great in terms of deadlines. They’ve missed some timelines since we’ve changed some orders, but their overall performance has been great. To communicate, we use Zoom. Our members use Jira as a project management tool. Their resources also use good design tools such as Figma when designing wireframes. What did you find most impressive about them? Their design is highly intuitive, and the team understands our business needs. They have amazing designers that seem to read our minds because of the way they know exactly what we need. They’ve spent about a month learning about our needs, and then they’ve delivered perfect designs.  Are there any areas they could improve? Their QA tests weren’t good at first. However, they’ve gotten better eventually.  Do you have any advice for potential customers? Your requirements should be written out so Ralabs can start working on them quickly. Your requirements should be clear — that’s the most important thing in any engagement. You should discuss such requirements with the team. --- #### Web Development & Design for Flower Shop **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: July 2019 - Jan. 2020 **Project Summary**: Ralabs designed and built a website for a flower shop. They initially conducted competitive and market research before creating a mood board and designing and developing the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former CEO, Theleno - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 16, 2022 **Feedback Summary**: Ralabs delivered a site that featured designs that reflected the client's brand and vision. The team exhibited a genuine interest in the client's success, taking the time to understand their business and their goals to deliver a site that matched. They were communicative and creative. ""I appreciated how they truly wanted us to succeed."" **BACKGROUND** Please describe your company and your position there. I am a founder, CEO of a flower shop - theleno. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs Design? Our offline shop was doing good and we decided to expand by creating a website that could help us reach customers we don't reach offline. **SOLUTION** How did you select this vendor? Friend of mine recommended them so we met for a coffee and decided to shake hands. Describe the project in detail and walk through the stages of the project. The design team started by collecting my requirements, goals and expectations. We had extensive calls and interviews to gather all needed info. Afterwards they proceeded with research analysing market, competitors and best practices for flower shop website. In couple of weeks they showed me a mood board with different concepts to pick from. Once we agreed on the visual identity they proceeded with wireframes and the overall structure. Once a week we had a call to discuss the progress and soom enough the UI part was ready. How many resources from the vendor's team worked with you, and what were their positions? we talked with Lead Designer and two more designers were involved. also there was a project manager to keep track of everything **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? I was very happy with the result since we had be delivered a great website where people could purchase flowers and compositions. Also they managed to keep the same look and feel online as we had in our physical store so the visuals didn't contradict. once the website was live we managed to increase our sales a lot! How effective was the workflow between your team and theirs? It was easy to communicate with a design team and an assigned project manager. We had regular meetings and follow ups send via emails. What did you find most impressive or unique about this company? I appreciated how they truly wanted us to succeed. They take your business goals very seriously and help out not only with design but giving you some business advice too. They came up with amazing upsell opportunity while designing a shopping cart. Are there any areas for improvement or something they could have done differently? all was perfect! --- #### Web & App Design Services for Identity Provider Startup **The Project** - Services: UX/UI Design, Web Design - Project size: $10,000 to $49,999 - Project length: Oct. 2021 - Ongoing **Project Summary**: Ralabs provides various designs for an identity provider startup. They work on the UI/UX and dashboard of the company's website and mobile application.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Tech Lead Frontend, XIX Entry - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 4, 2022 **Feedback Summary**: The team has been successful in delivering visually stunning designs that could potentially generate more customers. Ralabs has demonstrated discipline and problem-solving skills that have amazed the client. Their deep knowledge of UI/UX designing has proved them to be reliable partners. ""We believe that their designs will help us find the right customers and raise funds."" **BACKGROUND** Please describe your company and your position there. I am a Lead Engineer driving all fronted work. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs Design? We have cooperated with Ralabs Design to create our dashboard. They did amazing work working with us, listening to our needs, and communicating flawlessly. They did UI/UX research, proposed a roadmap, and created both web and app designs. Also, they helped us with React development, they have a great dev team available as well. **SOLUTION** How did you select this vendor? A friend of mine recommended them. After working with a freelancer who ghosted us, we decided to reach out to an agency for better speed and stability and it was the best choice ever. Describe the project in detail and walk through the stages of the project. We have discussed with the Ralabs Design team our needs, goals, and expectations. The team conducted a reaserch and showed us the first concept. When we agreed on the concept they produced all the designs we requested and proposed some things from their side. They were always on time with all the mockups and the fronted team appreciated the easiness of implementing them. We believe that their designs will help us find the right customers and raise funds. How many resources from the vendor's team worked with you, and what were their positions? We have worked with 2 designers, a project manager and a middle react developer. It's a hack of the team! **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? https://getxix.com/ How effective was the workflow between your team and theirs? We had a regular daily meeting organized by the project manager where we discussed the progress and feedback. They were always available for our requests. What did you find most impressive or unique about this company? Their discipline mixed with problem-solving skills amazed us. The Lead Designer - Serhii seems to have deep knowledge in Ui/UX design and has suggested to us some ideas that we have never would come up on our own. Are there any areas for improvement or something they could have done differently? all good! we hope to continue a fruitful collaboration. --- #### UI & UX Web Redesign for IT Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Jan. - June 2020 **Project Summary**: Ralabs provided web redesign in the UI and UX areas of a management console. The team made it more effective and straightforward for users. The company also required them to minimize the clicks in the console. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Utopic Software, LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 11, 2020 **Feedback Summary**: Ralabs’ efforts helped make the necessary changes to make their platform user-friendly. The console is not yet out in the public but several engineers already complimented it for its modern design and accessibility. The team is always ready to demo their creations and discuss its functionalities. ""We are very happy with how the project was handled and completed successfully." " **BACKGROUND** Please describe your company and your position there. I am a product manager at Utopic Software located in Tampa, Florida. We provide products to all forms of business, government, hospitals, schools, etc to keep their devices always up and running and have minimal downtime. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We hired Ralabs for Web Design (UI/UX) for our management console. Our current management console is very dated and we wanted to completely redesign it to make us more functional and easy to use for our customers. What were your goals for this project? Our goal was to make sure that the user would have a better experience and ease of navigation on the new UI. We wanted to minimize the number of clicks and more visual information. Also, we wanted to add support for the UI/UX for phones and tablets so that customers can easily do the same functions on it. **SOLUTION** How did you select this vendor? We searched online and looked at the vendors that had used them in the past and felt that Ralabs was perfect for this project. Describe the project in detail. Once we started the project with Ralabs, we went over the current web management console. We went through the areas that we knew about where we needed to add improvements. Ralabs also performed interviews with some of our customers to get their feedback on what areas that they felt needed improvements. Once we had all the feedback, Ralabs proposed few design options based on our and customer inputs. They provided pros and cons of all designs and we selected the design that we felt was best for our customers and our product. What was the team composition? We were assigned one project manager and two UI/UX engineers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project was completed successfully within the time frame. We are extremely happy with the new management console and the improvements that it will provide to our current and future customers. It will take some time for us to release this new management console to our customers but customers are really excited about this new management console. The feedback from UI/UX engineers and giving their inputs based on their experience was very helpful to make this a very modern and easy to use web management console. How effective was the workflow between your team and theirs? The communication was very clear and had weekly calls with the Ralabs team to go over completed functionality and the next steps. They brought up issues and possible solutions right away to make sure the project would not be delayed. Ralabs performed demo and completed functionality and provided their inputs as the project move forward. What did you find most impressive about this company? We were extremely happy with the Ralabs team and their knowledge. They were extremely professional yet fun to work with. The communication was great and we were always looking forward to our weekly calls with the Ralabs team. We are very happy with how the project was handled and completed successfully. Are there any areas for improvement? We are fully satisfied with Ralabs work on this project and looking forward to working with them in future. --- #### Web App Dev Augmentation for Data Clearing Business **The Project** - Services: IT Staff Augmentation, Web Development - Project size: Confidential - Project length: Sep. 2019 - June 2020 **Project Summary**: Ralabs augmented the internal development team, providing front- and backend developers to build a web app. The solution used the company's data to provide actionable insights for their clients' businesses. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Software Engineer Manager, Financial & Data Clearing Co. - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Aug 3, 2020 **Feedback Summary**: By supplying senior-level engineers, Ralabs blended into the in-house team dynamic quickly and were well-integrated into the Scrum methodology. They were technically strong, produced high-quality products, and worked independently. There was no need to micromanage them. ""they quickly earned my trust and built the confidence that they will deliver the committed features on time." " **BACKGROUND** Please describe your company and your position there. I oversee the software development of one of the products of our company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We hired people from Ralabs to augment our software development team with frontend and backend developers. What were your goals for this project? The goals were to develop a product (web application) being able to use the data processed by our company and provide actionable insights to our customers for maximizing the profits from their business. **SOLUTION** How did you select this vendor? I had to conduct a series of interviews with the company's top management and their software engineers to see if they had the right talent to augment my software development team. Ralabs' pitch was that they will provide us the top-performing talent and in case we claim anyone not being a good fit - they would provide alternatives with no questions asked and without impacting our project's deadlines. They were very motivated to be engaged in our project. Describe the project in detail. Once this vendor was selected for our project we had a series of interviews with the candidates submitted by Ralabs. I needed very strong senior software engineers into my team to develop the front-end and the back-end of the product. What was the team composition? We hired 2 front-end and 1 back-end developers from Ralabs with the plans to extend further our relationship. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The vendor's employees have blended into my team and quickly became an integral part of the team. They were part of all the scrum ceremonies actively contributing in every stage of the SDLC. They were technically strong, producing deliverables with high quality and working transparently. There was no need to micromanage them and they quickly earned my trust and built the confidence that they will deliver the committed features on time. How effective was the workflow between your team and theirs? I had a dedicated delivery manager who was in continuous contact with me helping to make all organizational aspects of our collaboration go smooth. And it worked very well. What did you find most impressive about this company? This vendor has access to great talent and their services are reasonably priced. They work very hard to earn and maintain trusted relationships. They ensure a guaranteed quality of service and stick to their promises. Are there any areas for improvement? Since our requirements for the candidates were very strong and demanding, it took us some time until we have found the best fit. But it was worth it since the software engineers I got were of top-notch. --- #### Custom Web App Dev & Tech Strategy for HealthTech Startup **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Jan. - May 2019 **Project Summary**: A healthtech machine learning startup hired Ralabs to develop their insights dashboard. The team consulted on technology along the way, using React.js, Python, and Google Cloud Compute. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Engineering, HealthTech Co. - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Jun 18, 2020 **Feedback Summary**: With their dedication to advising and consulting, Ralabs contributed a tremendous amount of value to the project. Their code was technically sound, and the team navigated the time difference well, making themselves available at all times. Customers can expect a smooth, successful engagement. ""It was great to incorporate them into our team and quickly execute on the goals we had." " **BACKGROUND** Introduce your business and what you do there. I’m the head of engineering at a health tech machine learning startup. Our focus is on combining data science with findings in the health domain. Basically, we aim to drive insights from clinical data. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We started creating a product that gave clinicians a dashboard for viewing the insights provided by our machine learning algorithms. As an example, if there was an increase in a certain type of caseload, this dashboard would allow a clinician or, more likely, the head of the department to explore what might be going on. We came up with a prototype internally, and we needed to add a lot of functionalities that would support the clinicians. We needed Ralabs’ expertise to refactor it into a format that was more easily maintainable. **SOLUTION** What was the scope of their involvement? At first, we engaged Ralabs as an advisor, to consult and explore a few technology options T.hen, we had them rebuild the platform in the new tech stack. Ralabs is particularly fluent in WebAssembly, but also Python and any JavaScript-based languages. We talked about AngularJS and Vue.js versus React.js, and we ended up going with React.js after talking with them. For the backend machine learning algorithm, we ended up using Python because our data scientists were more familiar with it, and they found out that the models we were running would run less efficiently in WebAssembly. It was worth the extra work to do it that way. We hosted it on Google Cloud Compute. Ralabs also helped us a lot with DevOps, because we weren’t familiar with deploying something at scale.  The platform is a web application that’s also formatted for mobile use. The more exploratory parts of it function as a web app. Once a clinician figures out what they’re more interested in, it’s pretty easy to pull up the information on their mobile phone in-between rounds or when they have a bit of time to review it. Ralabs also had a designer look over the solution, and gave us a lot of good suggestions for UI improvements. What is the team composition? I worked with Andrew (CEO) and several of their developers. I also worked with one of their product managers, a designer, and a DevOps person for a little bit. One of the nice things about using them is that we could use some of their resources for a limited time on an as-needed basis, and didn’t need to hire full-time employees. That also made vetting easier. How did you come to work with Ralabs? I think it was through a referral from a friend. How much have you invested with them? The total cost was $14,000–$15,000. It was a pretty small project, but we added on a bit of work as we went. What is the status of this engagement? We started working with Ralabs in Q1 of 2019, and we wrapped everything up about three months later. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They were on time most of the time, more than any other set of developers I’ve used before, and even more than our internal team. That was really nice, and also pretty rare. As far as code goes, Ralabs adhered to modern Python and JavaScript standards. Their quality and style were fantastic. If we told them that we needed to do it another way, they would adhere to it pretty quickly, within a few days. They also gave us some advice on good branching and deployment strategies, and we adopted those in accordance with their advice. It was great to incorporate them into our team and quickly execute on the goals we had. How did Ralabs perform from a project management standpoint? We used Jira, which we were already using internally. Originally, Ralabs had a project manager work with us to make sure everything was up to date, but we eventually decided that they’d just adhere to our project management. We stopped using their project manager about a week into it. Throughout the project, they were pleasantly fast with getting everything done, and pleasantly on time. What did you find most impressive about them? They did a good job of advising us on what to do when it was relevant to do so, but they also communicated and listened to what we’d already learned. There were things that we knew about the domain that they didn’t, and there were things that they knew about development and deployment that we didn’t. They did a good job of working together with us and keeping us in the loop, whether it was through Slack or email.  Aside from technical hard skills, they were also really good about being on time for meetings. They’re based in Ukraine, but they were still available in accordance with our time zone. We engaged them with the expectation that we’d have a couple of hours of overlap per day, but they were certainly more available than that.  The Ralabs team woke up earlier and stayed up later, especially when we needed it. There were a couple of times when we needed something at what would’ve been the middle of the night for them, and, even though their developer was at home, he responded on Slack. Are there any areas they could improve? I can’t think of anything that stands out, in terms of huge problems. It was a relatively small project, but they did a good job with it. They were great technically, which was pretty obvious from the get go.  Do you have any advice for future clients of theirs? Ralabs can do more than just being an execution shop. I’d definitely recommend that people talk to Andrew, show him the problem they’re trying to solve, and listen to him for 10–15 minutes, to see if he identifies anything similar or relevant.  We’ve worked on quite a few projects, and it was nice to learn from them in the beginning what was relevant. Andrew was really helpful in detailing some of the things he’d seen, and what he’d do in those situations. --- #### Recruitment Platform Dev for Startup **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2019 - Ongoing **Project Summary**: A startup hired Ralabs to work on web development for a recruitment platform. They used Ruby on Rails for backend development, improved the system's UI, and replaced the platform's outdated interface. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Startup Code Works - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 15, 2020 **Feedback Summary**: The excellent programmers and software architects at Ralabs improved the operational performance of the platform and built a user-friendly and responsive interface. Their team was responsive, communicative, and thoughtful, always going above and beyond to find the right solutions.  ""Ralabs has accomplished more than four projects for us, and the quality has always been very satisfactory." " **BACKGROUND** Please describe your company and your position there. I am the CTO of Startup Codeworks **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? Web Development for a Recruitment Platform What were your goals for this project? Our goal was to build and improve our platform's workflow and user interface, as well as identifying and fixing the system's vulnerabilities, and the issues not identified/fixed by the previous vendors. **SOLUTION** How did you select this vendor? We met Ralabs’ representatives at a tech conference and since then we have been in regular communication with the company’s sales rep. Given the quality failures of the previous vendors we were skeptical at first but we decided based on other clients reference checks to give it a try. The results were very good. . The expertise of the team matched, and some cases exceeded ,our expectations. We engaged a team of Ruby developers for backend development, front-end developers, and also helped us with advanced AWS configuration such as load balancing and security auditing. Describe the project and the services they provided in detail. Our pivotal requirement was improving the platform’s user interface and updating the system’s workflow. They were tasked with designing and developing both the UI/UX and backend of the platform. Additionally, their team helped us rewrite and update our existing RoR framework. They also replaced our platform’s outdated interface with a much more modern design. What was the team composition? 3 engineers, 1 product manager, 1 QA, 1 designer **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? They helped us improve the operational performance of the platform and built a user-friendly and responsive interface. This was instrumental as it allowed us to showcase to our client that we were employing the latest designs, libraries, and frameworks. As of now, Ralabs has accomplished more than four projects for us and the quality of the final product has always been very satisfactory. How was project management arranged and how effective was it? Project management was as expected. We utilized the agile methodology with weekly sprints and reviews and daily scrum meetings. They employed task tracking and reporting software and followed project management best practices and kept us well informed on milestones etc. The team has always been quick to answer any questions and overall were insightful and incredibly helpful. The company management was also very attentive and checking in with us weekly to ensure the project was on track and within our budget parameters. What did you find most impressive about this company? Excellent technical expertise. Many companies have strong programmers like RaLabs but they also had some excellent software architects. Getting that right can have a massive positive impact on the development cycle of projects. Also, they didn’t steer us into a partial technology just because they had expertise in it. They were very thoughtful and worked with us to find the right technology for the problem at hand. They also had a good bench of full-stack developers which is often hard to find. Are there any areas for improvement? There’s always room for improvement even at the best of companies. We would like to see them continue to grow their data engineering team since they had a deep bench of developers and designers but sometimes we had to wait a few days to avail of their data architect who was in high demand. Overall It was our pleasure to work with Ralabs and we recommend them highly! --- #### Web Dev for Online Educational Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Apr. 2019 - May 2020 **Project Summary**: Ralabs was hired to develop the backend of a corporate website.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Partner, Online Educational Company - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 10, 2020 **Feedback Summary**: While some parts of the project went smoothly, it was ultimately unsuccessful due to communication issues and misunderstandings. Since then, Ralabs and the client had a discussion and came to a mutual agreement. Both parties eventually decided to end the collaboration and did so respectfully. This review was originally 0.5 stars overall. It was updated by the client on July 10, 2020. ""We came to a mutual agreement that satisfied all of our interests." " **BACKGROUND** Introduce your business and what you do there. I am a partner at a hospitality company that provides online education for hospitality. We are currently in the pre-launch stage. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We hired Ralabs to develop the backend for our corporate website, which is supposed to present our services. **SOLUTION** What was the scope of their involvement? We had the frontend ready. We then did the initial design and programming, and we were supposed to adopt the backend. We worked on a time and material basis. When we received the invoice for the last sprint, the amount of time spent looked suspicious. We asked them to check it and the developers said that it was fine. We then notified them that we would carry out an audit, and they confirmed and asked for a few days to prepare some comments.  After accepting their request, they asked for two more days every week for two months. Ralabs then told us that they wouldn’t provide access to the code to carry out the audit. They wanted us to make the payment first and then they would give us access to code to audit it. Because of this, we lost our booking with the auditing company and we couldn’t explain to our partners and investors why our development company kept asking for an extension on a weekly basis, and Ralabs couldn’t explain it either.  We then carried out the audit with multiple auditing companies using time logs and the CMS, and it showed that the time was increased on average by 3–4 times for the last sprint. We also evaluated the whole project and came to the conclusion that 6–8 times more time was spent on development than necessary. We did extensive research and talked to companies worldwide, asking them for their estimates. None of them could come close to explaining how we ended up spending that much time on this project. What is the team composition? Our main point of contact was Roman (CTO & Co-Founder) and we worked with 3–4 developers. Throughout the process, we were in touch with Roman and he was very nice and easy to talk to. However, we had a different experience with Andrew (CEO) who was unwilling to listen to us or negotiate. We tried to go through friendly negotiation stages and even engaged mediators who we covered financially. During the 2-week timeframe we had allocated for negotiations, the CEO couldn’t find time to talk to us although he knew the project was on hold and we needed to solve it asap as we were losing time and money. How did you come to work with Ralabs? Our design partner, who we are very happy with, had experience working with Ralabs and recommended them. So, we thought that it would be easy for us to work with them too.  How much have you invested with them? We paid $20,000. We didn’t cover the last sprints because we wanted to check the work. What is the status of this engagement? We worked with them from April 2019–May 2020. We told them we would be doing the audit in February 2020 and it was in April 2020 that we asked them to provide an explanation for why they kept playing for time and avoiding the audit. We tried to be patient with them, believing that they would eventually give us access but, in May 2020, they said they wouldn’t do that. **RESULTS & FEEDBACK** Describe the impact this engagement has had on your business. We will have to redo the whole project as the quality was low. We were supposed to have the project done by March 2020, but now it’s on hold. Additionally, we don’t have a website because everything is in the hands of Ralabs. Due to all of this, our relationship with our partners and investors has worsened.  We lost money, time, and our relationship with investors because of Ralabs. Our company has also experienced financial losses not only because of the standstill when we still have to pay salaries and cannot operate, but also because we paid for auditing services and for mediators to carry out friendly negotiations that didn’t end up happening because the team couldn’t find a time to talk to us.  After doing research and estimations, we discovered that we can redo what we have now with dozens of other companies within 3–4 weeks. Overall, we’re in a very bad position because of this. We trusted the recommendation that we got and we didn’t do many checks while we were hiring them. How did Ralabs perform from a project management standpoint? The project managers on our side had to spend more time on the project because Ralabs’ project managers had missed certain information or had forgotten to transfer it to IT. Most of the bugs that needed to be corrected had to be repeated 3–5 times. Everything was perfectly fine up until we requested to carry out the audit. The team wasn’t able to meet deadlines. When we were adopting the backend to the new design, it took them three times longer than originally planned.   Is there anything that the vendor did well or that you would consider a strength? The CTO did his best to negotiate, but we understood that he didn’t have a say in this situation. In what specific areas can they improve? I would suggest that they don’t treat customers like this, cheat, or play for time in the manner that we experienced. Ralabs knew that they put us in a bad position when they did this. If they know that they’ve done something wrong, they should just be honest about it, talk to their clients, try to understand their position, and not avoid it. Do you have any advice for potential customers? Be careful and understand that you won't be able to check the work provided. The whole experience ended up being a nightmare from a business point of view. **UPDATED REVIEW** This review was updated by the client on July 10, 2020. The original star ratings were: Overall - 0.5, Quality - 2, Schedule - 1, Cost - 0.5, NPS - 0.5. New content is below: SOLUTION What was the scope of their involvement? We had two scopes of work with the developer - both involved backend work. The first sprint went fine and according to the schedule with a fixed price approach. For the second one, we were supposed to adopt the previously developed backend to an updated design working on a time and material basis. Our expectations were that the second sprint would go as efficiently as the first one went and at some point, we relaxed the control over the situation. This eventually led to misunderstandings and different views on how the work should be done and how long it should take. The whole situation generated confusion between our companies and we decided to find another developing company to proceed with. What is the team dynamic? Our main point of contact was Roman (CTO & Co-Founder) and we worked with 3–4 developers on an ongoing basis. Throughout the process, we were in touch with Roman and he was very nice and easy to talk to. Although, initially, we found it hard to come to an agreement with Andrew (CEO) we want to acknowledge that he eventually heard us and put a lot of effort into communication. We resumed our negotiations efficiently, and we are pleased to confirm that Ralabs showed respect to our circumstances, and they agreed to satisfy our requirements and compensate for our expenses. How much have you invested with them? We paid $16,000 What is the status of this engagement? We began working with them in April 2019 and the disagreements arose in April 2020. In June 2020, we terminated the collaboration in a friendly manner without any claims from either side. RESULTS & FEEDBACK How did your relationship with the vendor evolve? We have gone through different stages in our relationship. As in any collaboration, we had periods when everything moved smoothly and periods when complexities or misalignments in understanding, views, or approaches between our team arose. While we decided it was best for both teams to stop the engagement, we are pleased with the fact that the termination went smoothly and based on the future interests of both our project and Ralabs'. How did Ralabs address the challenges that arose? Despite misunderstandings and lack of efficiency in the negotiations at the outset, in the end, Ralabs' management team demonstrated a willingness to collaborate and to take into consideration the difficulties and long-term interests of the client. Eventually, we came to a mutual agreement that satisfied all of our interests. Describe the impact this engagement has had on your business. We decided to redo the project as the speed and approach appeared to be unsuitable for our needs. As a result of the incomprehension and lack of efficient communication with Ralabs, we have gone through a difficult and burdensome period of keeping the project on hold and having complicated relations with investors and partners. However, we want to commend Ralabs' efforts in resolving the generated complexity between our companies. We have seen the transformation in attitude and approach from their management. I am sure that both of our teams have emerged from this crisis being wiser and more attentive. Eventually, Ralabs navigated this situation with a focus on long-term relations and the client’s interests. How was project management handled? The project managers on our side had to spend more time on the project because occasionally information was missed or not transferred in a timely manner to respective managers. Even though we terminated the partnership, Ralabs consented to fix the bugs. Is there anything that the vendor did well or that you would consider a strength? Roman, the CTO did his best to negotiate throughout the collaboration. The CEO demonstrated an ability to adapt, pay attention, and stand up for the long-term interests of both his company and his client. In what specific areas can they improve? We suggest that Ralabs pay attention to customer dissatisfaction at earlier stages and be more transparent in their communication. This is a good lesson for both of us and I'm sure this situation will not be repeated with new clients. We are glad to have ended this collaboration with mutual respect and understanding. What advice do you have for clients with similar needs to yours? Discuss everything with more attention, and clear out confusion or unexplained issues right away. Additionally, be clear and insistent in explaining your position and arising complications if you have any. --- #### Web-Based Game Dev for Medical Manufacturer **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: May 2019 - Sep. 2020 **Project Summary**: Ralabs took on the task of creating a web-based, multi-player tournament game for a medical manufacturer. A team of 5 worked to deliver a medically-themed game which would promote the client at medical events. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant to Project Manager, Xema Ltd - Industry: Education - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 24, 2020 **Feedback Summary**: Ralabs executed a game that's empowered the client to close many deals in the last two conferences. What's more, the final product incited industry interest in the client's software and effectively created a new line of business for the company. The workflow and project management were flawless. ""The Ralabs team was full of good and smart people and had an exceptional working culture." " **BACKGROUND** Please describe your company and your position there. I am a project manager at Xema Co. Ltd - a large-scale biological manufacturer. Over the course of twenty years, Xema has developed from a small-scale contract manufacturer of human antigen proteins to one of the world’s leading biological companies in providing tumor marker antigens and corresponding monoclonal antibodies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? To create a modern web-based, multi-player tournament “game” that allows checking the proficiency and accuracy of manual procedures of laboratory workers. What were your goals for this project? Promote Xema Corporate Group at medical events. Create a tool that will allow checking the proficiency of laboratory workers, and to create a tool that will help to educate new laboratory workers on several manual laboratory procedures. **SOLUTION** How did you select this vendor? Ralabs was a recommendation from a business partner who worked with them in the past. We also selected more than 10 vendors and ended up working with Ralabs because of the Healthcare and IOT experience. The Ralabs team was full of good and smart people and had an exceptional working culture. Describe the project and the services they provided in detail. The project consists of 3 major parts: - Admin panel for managing all of the users, and tournaments; - The user interface, that encapsulates all of the major features of the software: Start/End tournaments, upload results, connects with the “reader device”; - Tournament table, which shows all of the user results live. Ralabs were responsible for building all of the parts, including business research, Software development, IoT, UI/UX design, CI/CD, and deployment. What was the team composition? Ralabs provided five teammates for this project: Software Engineer, Solution Architect, Manual and Automation QA, Project Manager, and DevOps/SA. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The product allowed us to close many deals during the last two conferences we had. Also, it spawned interest in the industry to our software, and currently, we are working on packaging this to sell as a product to other businesses similar to XEMA. So the business impact was enormous because it created a new line of business for our company. How was project management arranged and how effective was it? The team used SCRUM. I must say, that everything was just spotless. What did you find most impressive about this company? They were all willing to help. Each time we required help during the evening or even times over the weekend, the Ralabs team was there for us. Are there any areas for improvement? None! All good as it is! --- #### Web App Dev for Housing Corporation Communication Platform **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. - Nov. 2019 **Project Summary**: Using given internal designs. Ralabs developed a housing tenant-to-corporation communications app. Throughout the development process, the team utilized Ruby on Rails as well as React and Angular. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CCO, Talck - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 27, 2020 **Feedback Summary**: While the product is still being pilot tested by its first users, the app is fully functioning and working as intended. The team collaborated with their partner, fulling embracing the iterative development process and working closely with their client. They took a strategic technical approach. "“They think along with me to ensure that the quality is high.” " **BACKGROUND** Introduce your business and what you do there. I’m a UX designer and also the CCO of Talck.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We thought of a concept that would give housing corporations and their tenants better communication between one another. Our team needed to develop a platform that would realize our concept. **SOLUTION** What was the scope of their involvement? I designed the whole platform, and we wrote technical documentation together. Then, we had two sessions to determine the best approach for developing the app. That allowed us to figure out what kind of timeline and staffing would be appropriate. Eventually, we chose a technical direction. From there, they took on all the development work for the solution. They used Ruby on Rails on the backend as well as React and Angular on the frontend.   What is the team composition? We had a project manager, a frontend developer, a backend developer, a DevOps developer, and another resource. They weren’t all full-time, but we did have five of their team members assigned to the work.  How did you come to work with Ralabs? I’d worked with their team in the past and had a great experience with them. Initially, I met them at a conference. They were kind and professional, and I appreciated our chats. We sent out proposals to multiple agencies to see what ideas they had for the work. They were easily the winner due to their professionalism, willingness to think ahead, and their affordable price points. After selecting them the first time, we had a great collaboration. I never thought about hiring anyone else for the work.   What is the status of this engagement? We collaborated from January–November 2019.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’re running a pilot test with one client and 1,000 houses. The solution is fully-functioning, and both parties are using it for communication. We haven’t had any issues—it’s working flawlessly and as expected.   How did Ralabs perform from a project management standpoint? They’re always standing by to help us. We planned the project in Excel and worked closely with them to make sure we were both on the same page. Sometimes deadlines weren’t hit, but everything we needed was there on time.  What did you find most impressive about them? They’re always pushing us to improve the product. We can take comfort in knowing that they won’t be building the solution blindly because they’re always asking the right questions. They think along with me to ensure that the quality is high. Their technical approach is also well-developed.  Are there any areas they could improve? Sometimes deadlines weren’t made. Although they always clearly communicated when this was going to be the case, it would be nice to have clearer estimates at the beginning of a project.  --- #### Worker Identification & Payment System for IT Solutions Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June - Aug. 2019 **Project Summary**: Through the construction of a front- and backend, Ralabs built a system allowing users to upload identification documents and pay workers using Paypal, Tranferwise, and other platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, WorkAround Online - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 5, 2019 **Feedback Summary**: The final product has eliminated the need for manual payments and saved the client several months of internal development work. Through effective project management, there were very few miscommunications, even when dealing with third-party vendors. ""Ralabs can be trusted with writing good, maintainable code that follows best practices." " **BACKGROUND** Please describe your company and your position there. CTO and WorkAround Online, a company that organizes a workforce to work on massive micro task projects with web software **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? Ralabs built us a system to enable workers to upload documents for identification and administrators to pay workers through a variety of payment systems, e.g. Paypal, Transferwise etc. What were your goals for this project? Entire web frontend and backend with multiple third-party integrations. **SOLUTION** How did you select this vendor? I met Ralabs at a conference and liked their approach to building projects, which is built on the best modern standards and efficient minimal project management strategies. I compared them with 3-5 other vendors. Describe the project and the services they provided in detail. Built an entire web frontend for workers to: upload documents view payment history request payment and approval from a variety of payment sources They also constructed an administrator panel with controls for approving payments and identification from workers. They then built a backend with an API including a Postgres Database schema. The backend had many complex state machines which were cleanly defined and implemented. They integrated with our deployment scheme and built into our Auth0 authentication system. There were many difficult state machines What was the team composition? One project manager and one senior full-stack developer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The system has saved us several months of internal development and eliminated the need for hundreds of manual payments via Paypal, Transferwise and Bill.com monthly. This is projected to save us 40 man-hours internally every month. How was project management arranged and how effective was it? The project management was extremely effective- we knew what was going on every day of the project and there were very few minor miscommunications which were mostly due to third-party vendors. What did you find most impressive about this company? We've already performed maintenance on the codebase we were provided and were impressed at how easy it was to modify, work with or extend. Ralabs can be trusted with writing good, maintainable code that follows best practices. I was pretty worried about this going in so we're very happy at the outcome. They made MANY last minute changes as we were preparing to deploy without any schedule change which was very appreciated. Are there any areas for improvement? N/A --- #### Full-Stack Development for Media Nonprofit **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Oct. 2017 - July 2019 **Project Summary**: Using Node.js and React, Ralabs developed a website, management system, and UI/UX. They also handled the discovery, design, and migration phases.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital, NGO Public TV (hromadske.ua) - Industry: Media - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 17, 2019 **Feedback Summary**: By dramatically improving the website's speed and performance, Ralabs boosted user retention rates while cutting server costs and streamlining the staff workflow. The team was always prompt, knowledgeable, and helpful. They worked long hours to deliver exceptional work in a timely manner.  ""The team was extremely smart, intelligent, dedicated, and professional." " **BACKGROUND** Please describe your company and your position there. I'm the head of digital at Hromadske.ua, the largest and most popular social network and nonprofit online media platform in Ukraine. We create independent television and radio broadcasts and have two million monthly active users. In 2014, we started broadcasting internationally to highlight news about Ukraine for an English-speaking audience. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? Since the website is the entry point to our business, it's crucial for it to be scalable and have a high-quality UI/UX. We needed an experienced, energetic, proactive team for full-stack software development, technical support, and maintenance.  What were your goals for this project? Our goals were to improve our metrics, particularly user retention, and reduce infrastructure support costs. We had a limited AWS budget, so we asked them to build and optimize the infrastructure based on the high-end costs. Like other media, our user traffic is irregular. Everything needed to work smoothly, regardless of whether we have 100 or one million unique users. **SOLUTION** How did you select this vendor? We found them through an open tender. During the final round, we chose Relabs from several award-winning agencies. We decided to work with them because we were on the same page and got along well. After a few meetings, we trusted their expertise in digital innovation. Describe the project and the services they provided in detail. Ralabs completely rebuilt our infrastructure, website, management panel, cloud WYSIWYG editor, and UX. We used Next.js, React, Node.js, AWS, and Kubernetes to develop all the features. During a UX discovery phase, they built personas, prepared analytics, and created an AWS infrastructure that could handle our irregular load. We used an agile approach to release features iteratively. Eventually, they stored images and migrated content from AWS S3. What was the team composition? Initially, the CTO and CEO gathered requirements and prepared our feature backlog. We started with two software engineers. When we reached the development stage, we added seven engineers, one project manager, and a few QA engineers to produce a high-tech outcome. The team also included part-time DevOps engineers for deployments, configurations, and other elements of the release process. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? This project boosted the speed and performance of our website significantly. We improved user retention, decreased our bounce rate, and increased the time visitors spend on the site. We also reduced the cost of our AWS infrastructure and the time that our journalists spend managing the site. How was project management arranged and how effective was it? We communicated through Slack and Jira and followed the Scrum methodology, focusing on the product backlog. We hosted the first few meetings in our office, after which I visited their headquarters several times.  What did you find most impressive about this company? The team was extremely smart, intelligent, dedicated, and professional. On the release date, they worked crazy overtime, delivering everything on time and fully functional. Are there any areas for improvement? We had some issues planning the processes and dividing tasks, but Ralabs solved them effectively. We successfully built and released an MVP to verify their technical approach, but it would have saved time to test everything before starting development. --- #### Multiple Dev Projects for Cloud-Based Platform **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Feb. - Jan. 2018 **Project Summary**: Ralabs was hired to finish developing a backend database and resolve existing issues. Their service extended into building a mobile app and an AI system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co-Founder, Skytango - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 30, 2018 **Feedback Summary**: All problems from a previous developer were solved by Ralabs, resulting in a stable system that has improved the overall platform. Ralabs made the collaboration an effortless process for a competitive price. ""They get the work done efficiently and professionally." " **BACKGROUND** Please describe your company and your position there. I’m the CEO of Skytango, a cloud-based operations platform. We provide compliance services for pilots, their customers, and the cities and landowners the drones fly over. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We needed a team to take over the development of our backend database. A previous team left us with an unstable product that needed improvement. We also wanted them to build an AI process for litter detection, and a mobile app. What were your goals for this project? We wanted to streamline our current development and have a mobile app that enabled pilots to connect their workflows to relevant data. We also wanted to deploy a complete AI system to identify litter in the air. **SOLUTION** How did you select this vendor? Ralabs was recommended to us by our investors. Describe the project and the services they provided in detail. They designed a path to cover the issues our previous developers left us with. They began by stabilizing our platform and fixed problems with our critical systems. They implemented UX/UI features and performed backend development across our Google accounts, AWS, and other platforms. What was the team composition? Ralabs provided four teammates for the project, each with a different area of expertise. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The work Ralabs provided had a positive impact on our platform and overall business process. They found the right places to rebuild from our previous developers and the final product is stable. How was project management arranged and how effective was it? The Ralabs team was easy to work with and managed our expectations well. They met every deadline for each sprint and managed the project fantastically.  What did you find most impressive about this company? They get the work done efficiently and professionally. Additionally, the value they offer is impressive. --- #### Software Dev for Health-tech Platform **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: During an extensive engagement, Ralabs has provided outsourced development assistance of a health-tech platform using the MERN stack (MongoDB, Express.js, React, and Node.js), along with other native dev tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Engineering, Health-tech Platform - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 7, 2018 **Feedback Summary**: Ralabs has proven to be a reliable and talented partner. Their insight into the full development process pairs well with their production of quality code and knowledge of relevant technologies. The team’s transparent and communicative nature has fostered a successful remote engagement. ""I wouldn’t have been using Ralabs for two years if they weren’t phenomenal." " **BACKGROUND** Introduce your business and what you do there. I am the VP of engineering at a health-tech platform. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? Ralabs provides a talented and vetted engineering team to assist with the development of our platform. **SOLUTION** What was the scope of their involvement? Ralabs has primarily worked with the MERN stack, which includes MongoDB, Express.js, React, and Node.js. Additionally, we’ve had some native development using Meteor and Koa. Working with Ralabs has been convenient for when we have one-off DevOps or design tasks, and they’re able to provide the appropriate resources for a week or two. That saves us from having full-time DevOps or design personnel. What is the team composition? Ralabs has provided as many as four or five developers at one time. Andrew (CEO, Ralabs) is usually involved as well because he’s well-versed in the technical components. How did you come to work with Ralabs? Although I don’t remember how we initially found each other, the reason we’ve stuck with them is that their communication style suits us well. Ralabs navigates the time difference between California and Ukraine with ease. They try to overlap their days with ours as much as they can. How much have you invested with them? We’ve spent between $60,000–$65,000 for their services. What is the status of this engagement? We’ve worked on an ongoing basis since 2016. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’ve worked with a lot of development shops in the past, and I even used to have my own. I’ve rarely seen a development shop that produces the type of quality that Ralabs is capable of. They’ve been a thoroughly reliable and transparent partner. How did Ralabs perform from a project management standpoint? We have both been guilty of the occasional missed deadline, but Ralabs always takes the appropriate steps to correct course regardless of where a mistake came from. I’ve been very happy with their approach to solving all of our problems. They are also experienced with agile methodologies, which fits well with our workflow, and they have been flexible in communicating through Slack, WhatsApp, or Skype. What did you find most impressive about them? They execute the work well, but some steps come before the execution as far as the planning and the design where Ralabs provides useful insight as well. It’s been valuable to work with their CEO, who is familiar with the product development process and has a sound technological background. Overall, the team produces high-quality code with these newer stacks. I’ve recommended them to multiple friends already, and it sounds like they’re working well for them also. Are there any areas they could improve? No. In my experience of working with and vetting so many different development shops, I’ve come to learn fairly quickly if they’re a good fit. I wouldn’t have been using Ralabs for two years if they weren’t phenomenal. --- #### Web Development for Social Food Platform **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: May - Aug. 2018 **Project Summary**: Ralabs provided development services to stabilize a food-focused social platform. The team implemented several bug fixes, performance improvements, and UX changes, while providing consistent project updates. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Foodies.com - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 6, 2018 **Feedback Summary**: Ralabs’ development efforts increased the platform’s speed and reliability, which improved user attraction and engagement rates. The team’s strong communication skills, a determined work ethic, and a thorough understanding of the project helped them deliver profitable results. "“We appreciated their drive to complete tasks with the utmost efficiency.” " **BACKGROUND** Please describe your company and your position there. I am a co-founder of Foodies.com. Our platform is a social food community that helps users discover restaurants and recipes through connections. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We needed to update the platform with bug fixes and performance improvements. What were your goals for this project? We wanted a stable platform to support our users. **SOLUTION** How did you select this vendor? We had been looking for a reliable and affordable development partner for a while. Another company recommended we contact Ralabs. After speaking with their team, we ultimately chose to work with them based on their experience, communication skills, and enthusiasm for our project. Can you go into detail about the services they provided and the scope of the project? Our primary focus was to improve the platform’s performance. Ralabs performed several bug fixes and implemented a few minor changes to the site’s UX. What was the team composition? We worked with a team of three developers and the CTO. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our website’s speed significantly increased. Additionally, our platform is stable enough to support new users. How was project management arranged and how effective was it? Ralabs’ communication was excellent. We scheduled a Skype call every morning to discuss progress from the previous day and set a plan for the rest of that day. If we needed a quick response, we reached out via Slack and we tracked the project through Trello. The development team submitted their problem reports (PRs) using GitHub. What did you find most impressive about this company? Having worked with a lot of offshore developers, I know that communication is key to a successful partnership. Only through good communication a mutual understanding of the requirements can the goal be achieved. The Ralabs team knew this and approached the project with ambition. We appreciated their drive to complete tasks with the utmost efficiency. --- #### Dashboard Development for B2B Marketing Company **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Nov. 2017 - May 2018 **Project Summary**: Ralabs helped create a standalone cache, that combined a newsletter provider and online dashboard into a single data processing unit, to improve the data processing efforts of a B2B marketing and sales company. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, CAPinside - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 9, 2018 **Feedback Summary**: Ralabs’ cache helped increase the speed and efficiency at which data is processed. The team paid close attention to outlined requirements and specific needs when developing the product. They were extremely collaborative throughout the engagement. "“Their collaboration skills helped create a great piece of software.” " **BACKGROUND** Please describe your company and your position there. I am the marketing manager at CAPinside. We specialize in the marketing and sales of capital investments in the B2B industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We needed a standalone cache to combine our MailChimp account and Klipfolio platform into a real-time business dashboard. What were your goals for this project? We wanted a functioning, clean, and fast cache to increase the speed and stability of our data processing in Klipfolio. **SOLUTION** How did you select this vendor? After screening a few outsourced software developers, we found Ralabs to be the best fit for our project. Can you go into detail about the services they provided and the scope of the project? First, the Ralabs team listened to our needs and requirements, then they did extensive research to determine proof of concept. The team developed a high-performing and neat cache to support our MailChimp activity and data processing elements in Klipfolio. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Ralabs’ cache is faster and more accessible than our previous iteration. We are now more confident and efficient in handling our data. They prioritized our unique needs order to produce optimum results. How was project management arranged and how effective was it? The team was very attentive to detail in both the planning and development processes. What did you find most impressive about this company? Their collaboration skills helped create a great piece of software. --- #### Marketplace Development for Internet Services Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Oct. 2017 - Ongoing **Project Summary**: Ralabs developed a scalable networking platform, designed UX/UI, and provided technical expertise.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Qwobble - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 11, 2018 **Feedback Summary**: With their commitment to communication and levity, Ralabs created a relaxing but genuine partnership. The developed beta platform has accelerated the advancement of business objectives.  ""Their team worked closely with us and communicated frequently during the whole project." " **BACKGROUND** Please describe your company and your position there. I am the founder of Qwobble, a platform where professionals can find other professionals and receive feedback.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We needed help in custom software development and needed technical advice for the platform. What were your goals for this project? We wanted to a create a platform on which users can find each other and a beta product we could expand later.  **SOLUTION** How did you select this vendor? I met Ralabs at a conference. I chose them because of their good technical knowledge and professional appearance/workflow.  Can you go into detail about the services they provided and the scope of the project? They started with a discovery period and gathered our user stories and technical requirements. They then created a stable and scalable networking platform and fine-tuned the UX. What was the team composition? We worked with their developers and CEO. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our platform has gone live and is in its beta stages. We are now set to start further testing and growing our product.  How was project management arranged and how effective was it? We used Trello as a Kanban board to track work and deadlines. They had weekly and daily reviews with our CTO. Their team worked closely with us and communicated frequently during the whole project.  ​​​​​​What did you find most impressive about this company? They listen to your feedback and work along with you. They have fun doing their work.  Are there any areas where they can improve? I can't think of anything to improve at the moment.  --- #### Developent for a Music Composition Platform **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Mar. 2018 - Ongoing **Project Summary**: Ralabs is improving features on an existing platform to enhance the UI and UX designs. The team writes in multiple programming languages, but focuses on JavaScript. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, Traxo - Industry: Media - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 28, 2018 **Feedback Summary**: They’ve delivered clean code in a timely manner. They build transparent and well-structured processes with responsive communication across multiple platforms. Customers can expect to work with an ambitious and friendly team. Ralabs also provides accurate price estimates. ""Their friendliness and strong work ethic distinguish them in a competitive market." " **BACKGROUND** Please describe your company and your position there. I co-founded Traxo, a platform for musicians and bands to compose music. I oversee business development. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? The platform needed several improvements for artists’ project menus, audio adjustments, and editing tools. What were your goals for this project? We wanted the UI and UX to be more user-friendly. In addition, we aimed to increase conversion rates for new customer registrations. **SOLUTION** How did you select this vendor? We met the co-founder at a 2017 conference in Amsterdam; she made a good first impression. We kept in contact with her as we evaluated other vendors for this project. We decided Ralabs would be a valuable partner. Can you go into detail about the services they provided and the scope of the project? We have a limited scope for an approximately one-month process. They’ve enhanced the UI design and developed features for the audio editor. The team has coded in Ruby on Rails, JavaScript, Backbone.js, and CoffeeScript. What was the team composition? The team includes a project manager and a programmer. We’ve also interacted with the CEO and co-founder in the project’s early stages. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? There are no measurable results because the new features aren’t live. However, deliverables have been timely and error-free. They’ve also stuck to cost estimates. How was project management arranged and how effective was it? The process has been transparent and well-structured. They provide daily updates via Slack and email. The team also holds weekly video demonstrations on Skype. They’re excellent communicators; the developer never hesitates to answer questions or give recommendations. The CEO and co-founder are also readily accessible. What did you find most impressive about this company? They’re a young and ambitious company. Their friendliness and strong work ethic distinguish them in a competitive market. Furthermore, they’re genuine and open-minded. Are there any areas where they can improve? There are no aspects of the collaboration to criticize. --- #### App Development for Smart Home Remote **The Project** - Services: IoT Development - Project size: $50,000 to $199,999 - Project length: Jan. - June 2017 **Project Summary**: Ralabs produced an MVP app, integrating controls for a number of connected devices into a single smart home remote. They also completed branding design work. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, OneButton - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 23, 2017 **Feedback Summary**: Ralabs' development, communication, and project management were all impressive throughout the project. Initiative and novel solutions to complex development challenges contributed to a successful partnership that both parties are planning to reinitiate in the future. ""They try to understand your business and solve your business needs, instead of blindly developing software." " **BACKGROUND** Introduce your business and what you do there. We’re a startup company working mostly with virtual reality & IoT. We have a lot of mathematical logic and machine learning and artificial intelligence under the box. The idea is to reinvent the smart home idea and go beyond the current limits. I’m co-founder and creator of the initial idea. For the most part, I’m focused on and responsible for sales to find new customers on the business to business side. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We wanted to build a complex app that supports the control of various IoT devices in people’s homes. We had a core concept at the beginning for an app in the smart home space. We knew that there were going to be a lot of math related challenges on the technical implementation so we requested help from Ralabs. We wanted them to make an MVP that would support a specific set of physical devices – smart TVs, thermostats, and few other devices. Additionally, we asked for their support with branding design. We have a background in branding design, but they helped us with that as well. Ralabs has both great design and engineering teams. How did you come to work with Ralabs? We researched companies using public resources and company lists, shortlisted companies, compared them, and made initial requests to each and background checks of each. We were pleasantly surprised by the speed of interaction with Ralabs, the answers they proposed, and their technical ideas. After the first technical call with Ralabs’ engineers, we were ready to start work with them as soon as possible. We were impressed by their desire to help us. **SOLUTION** What was the scope of their involvement? We had already built a simpler app without Ralabs to test the idea and that app got a lot of great responses. So we asked Ralabs to look over that app, and without reusing it, build something similar but with much more complex features. To be honest, we didn’t have the technical knowledge of how our ideas could be implemented, or if it was possible at all. Software engineers from Ralabs investigated different topics and proposed the most suitable technical solutions per our requests. They also made a technical architecture - a skeleton for future app build outs and all of the related estimates. We were extremely happy with their initial work and came back to Ralabs with more development requests. The resources are skilled in Python, Node.js and React. What is the team dynamic? We hired a project manager, an engineering team, and QA testers. It was a great working experience from the initial request through to each demo for every milestone. They’re really good! The software engineering team consists of 5 developers, 1 project manager, and a QA analyst. Sometimes we also involve UI/UX resources, and more part-time QA engineers. How much have you invested with them? The total price was about $150,000 for 5 months of intensive development. What is the status of this engagement? After about five months of development, we completed the scope of work and the app in June [2017]. They’re supporting us currently while we work on sales activities on our side. We have work still to be done, so we’re slowly doing new feature development, but mostly they’re just supporting us right now. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We received a really good minimum viable product as we expected. It is ready to use and ready to sell. Ralabs also proposed new features, and we built them as well. They really shined when at one point we had a lack of data – Ralabs proposed a really good idea of how to setup our app to get more data for testing. We got incredible results and really appreciated that! They actually make the app work better and better every day. What did you find most impressive about them? They are transparent in all things: development, communication, and management. Also, a great characteristic of Ralabs’ software engineers and the owners is their initiative. They try to understand your business and solve your business needs, instead of blindly developing software. I appreciate it! One more thing that I want to highlight - it looks like nothing is impossible for Ralabs. Seriously. When we asked them to investigate the car integration for future development (with the Tesla S), they responded honestly that they didn’t have previous experience with that and it could be a challenge. But after just one week they provide a comparison table that we wanted. Are there any areas they could improve? I’m just thinking about price, but I think everything was fair and the price-quality ratio is really great. Ralabs is really good when it comes to management, communication, and development processes. They just need to continue work with the same (or even better) performance and quality as they have right now. We’re planning a to work together on a couple more small opportunities related to smart home projects. --- #### Social Media Scraping Tool & Interface for Startup **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Jan. 2015 - Jan. 2016 **Project Summary**: Ralabs helped transform a marketing team's idea into a web tool that scrapes websites and now identifies almost 100% of the advertisement data it encounters. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, 2enota - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 28, 2016 **Feedback Summary**: The client's soft deadlines were all met and Ralabs was affordable in his mind so there were no complaints to be had with respect to the project. Testing, an oft-overlooked process, was also a success. ""Ralabs helped us to convert our abstract vision into real services." " **BACKGROUND** Introduce your business and what you do there. The goal of the application was to manage advertising companies. The main aim of the project is to simplify control of the advertising process. The project consists of three parts. The first part are bots that parse social networks and many other sites with ads full time. The second part was setting up an admin panel for operations with internal objects. The final part was developing the front-end side for viewing shared object pages. The panel gives the possibility to CRUD [create, read, update, and delete] and publishing operations, generating QR codes with URLs for external pages on the front-end side and contains two types of objects. All browsers are supported based on the WebKit, Presto, and Gecko engines and IE [Internet Explorer] 8 or greater. The front-end pages are oriented for mobile devices and use all the benefits from responsive web design. It also included front-end pages that have desktop, mobile, and tablet device detection. I am the founder. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We tried to find somebody technical who could help us to build the app. We had the desire and technology vision, but we didn't have a team to implement our needs. Ralabs helped us to convert our abstract vision into real services. **SOLUTION** What was the scope of their involvement? We were completely open to any technology vision and approach, so we accepted numerous proposals from Ralabs developers. The initial scope consisted of end-user pages with a list of ads and to make a super-responsive page for users. The next sprints included the building of bots and increasing the functionality of admin pages. Until the end of the development sprints, about 95 percent of the covered sites had advertisements, and we're able to detect almost 100 percent of ads anywhere. How did you come to work with Ralabs? We looked at a few companies but, after a technical interview and just talking with their CEO [Andrew Yas], we decided to choose them. Also, they had good feedback on their public profiles. They were able to build a test application that was so awesome that no other company could compare. How much have you invested with Ralabs? We had a team consisting of 6 developers. The total cost was in a range between $20,000 and $60,000. What is the status of this engagement? We started at the end of 2015 and finished a few months ago [2016]. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Everything has been a success – starting from management, development, testing, and so on. They covered all of our needs. What did you find most impressive about Ralabs? They have a clean technical vision and awesome management. They're able to meet deadlines. Are there any areas Ralabs could improve? Any business wants to get their product done faster and cheaper. However, I think the price wasn't that high, and they delivered the product by the deadlines. --- #### Front-end Development for Education Course Management Tool **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Ralabs provides technical support and front-end development of various systems that encompass a Ukranian coding school's course and student management platform based on MEAN stack. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, CURSOR Education - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 26, 2016 **Feedback Summary**: Besides the occasional minor misstep on the schedule, the client has been very pleased with Ralabs' quality and affordability. The biggest technical benefit has been their ability to translate design proposals into implementations with ideal UI/UX approaches. ""They [Ralabs] actually made improvements to our original idea. What they made was really awesome." " **BACKGROUND** Introduce your business and what you do there. We are a coding school. We are a school for people who want to become IT [information technology] specialists. We also train people who are already working in the IT field and want to be more productive and become experts. I'm the CEO. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? We have many applications, beginning with our home page and site for internal usage, plus all of the systems for automatic calculations and information regarding our students. One of the latest things that Ralabs helped us to build was a system for automatically tabulating and verifying homework for our students. Sometimes, we use a peer-to-peer approach for homework. In our school, we have classes where you can have up to 10 students. We have year-round peer-to-peer coding verification. It starts with students checking their classmates' homework. After that, we have the next level, where our technical mentors with experience check the homework. If it were necessary, the next level beyond that would be a teacher or other teachers from other courses who can check the homework and provide comments and instruction for each student if it's needed. For smaller pieces of homework, we use an application to do this automatically, and Ralabs helped us to plan and build the application to do that. **SOLUTION** What was the scope of their involvement? Ralabs was more like technical support of all the things that we are doing. We have a bunch of tools for internal usage, and they helped us to implement them. For instance, they previously helped us with something related to Google Calendar. They created the relation between Google Calendar and our CRM [customer relationship management] system, which allowed us to manage our groups easily, track our students' information, and not leave out or lose any student information. Ralabs worked with us to provide more technical help. Most of the platform utilized MEAN stack. The primary languages involved are PHP, NodeJS & Express and Angular for frontend. Services included GitHub, Amazon Web Services and Docker. Integrations involved include ZohoCRM, Google Spreadsheets, Firebase and Trello. How did you come to work with Ralabs? I think our friends recommended them. Before that, we had found some companies and had consultations that formed our basis of comparison. They are also located near us. We wanted to work with somebody who is near. Before we worked with them on anything else, we gave them a small technical task. They built it successfully, so we decided to work with them. They actually made improvements to our original idea. What they made was really awesome. How much have you invested with Ralabs? We've used 3 or 4 developers. It has probably cost around $30,000. What is the status of this engagement? We started working with them at the start of this year in January 2016. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We teach about 100 students and, in each group, we use all of the tools that they built. Any tool that they helped us to build was successful and is being used currently. It truly helped us to be a good school. I think all the work we've done with them has been successful. How did Ralabs perform from a project management standpoint? We use goals to measure their results. We decided not to use some complex approach. We wanted to use some Scrum methodologies. They recommended using Kanban, so we did that. We decided to use Trello, and we track all information on the boards. Also, after we integrated and used Trello in our tools, we began using Trello for CRM functions. They provide us help on project management, but we do not have a project manager from their side. We have project management from our side. They provide us help for project management and help to set up the processes that we use to manage projects, but we do that ourselves. What did you find most impressive about Ralabs? I think something probably related to the design aspect – from the UI [user interface] point of view. We'll give them the overall idea, and they propose something that's a great fit for the idea. They also can convert an idea to the technology stack with the right UI. They also can build a UI that is awesome from the user experience side. It's cool for the end user to use the systems they can build. Are there any areas Ralabs could improve? They could probably do the work faster. They're always trying to complete projects before the deadline, and we understand that it's not always possible. It's not often late but, sometimes, they go beyond deadlines. It's almost always on time. So far, they are almost perfect, so we continue working with them. --- #### Resource Management System for MMA Chain **The Project** - Services: Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: Jan. - Aug. 2016 **Project Summary**: A non-technical co-founder of a 300+ person company turned to Ralabs to develop an internal and external facing application to manage appointments, payments, client history and more.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.5 **The Reviewer** Co-founder, MMA Center - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 20, 2016 **Feedback Summary**: Although the product has not been deployed because of complicating factors outside Ralab's scope, the client is satisfied with the final product. Most notably, the client was impressed by the frequent communication and Ralabs conformance to project timeline. ""The guys [Ralabs] were investigating every point... They were interested in developing what we really needed."" **BACKGROUND** Introduce your business and what you do there. MMA Center is a mixed fighting training center and competition organization. We started in the Western Ukraine region and then expanded ourselves to the entire Ukraine. We have training centers in five cities and organize tournaments around all of Ukraine. In terms of our regional office, we have 50 people, but in terms of all of Ukraine, it’s almost 300 employees. I'm the co-founder. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs? Ralabs designed for us a web application to schedule our training and synchronize it with all cities. We wanted to introduce the system so people who travel from city to city can continue their training within different cities and not lose anything while they are moving or if they cannot attend their training in their city. Also, we want to implement a PayPal system and WebMoney system to provide users the opportunity to pay for our services online. This system also includes an employee management system with everything we need to have such as tax calculations, etc. **SOLUTION** What was the scope of their involvement? The application was separated into two parts: the admin tools for employees, internal scheduling and management and the client part, where the clients can read news, can take part in meetings, tournaments, and also track their training systems, their trainers' schedules, and more. How did you come to work with Ralabs? We found them on Upwork. We are not tech oriented people but the guys did very well understanding how we described the problem and what we wanted as a final product. The communication was good. They were always on Skype. They also respond to e-mail. They do not fail deadlines, and that was the main reason it was good.  How much have you invested with Ralabs? A little bit more than $50,000. What is the status of this engagement? We started working with them eight or nine months ago. They finished our product in August, but we still haven’t published it to our internal programs. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We haven’t started using the product because of internal issues inside our company. We bought one hosting package for this site and then we decided to move to another host. We've had some problems with deploying the project, but it’s not related to Ralabs. How did Ralabs perform from a project management standpoint? We used JIRA, and we made a Skype call every Friday. They performed pretty well. Everything was in accordance with our terms. They don’t fail anything. There were not many bugs inside the product. What did you find most impressive about Ralabs? The communication was very good. They asked about everything, despite the description we gave them. It was our fault that the description was poor. The guys were investigating every point of the user interface. They were interested in developing what we really needed. The communication was the best part of that. I’m not technical. As a user and as a customer, I am satisfied with the product I received. Are there any areas Ralabs could improve? I don’t know. Maybe they can improve something, but I’m not a tech person. --- #### Custom Software Dev & UI/UX Design for Business Valuation Co **The Project** - Services: AI Development, Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Sep. 2025 - Ongoing **Project Summary**: A business valuation platform has hired Ralabs to build an MVP SaaS solution for SME to prepare their businesses for sale. The team has been responsible for the front- and backend, and UI/UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, BestBonobos - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 14, 2026 **Feedback Summary**: Ralabs has delivered the MVP on time, and the early user feedback has been impressive. The team has kept in weekly contact to prioritize tasks and communicate via virtual meetings, emails, and messaging apps. Their cultural match and ability to give different options have been outstanding. ""Ralabs' cultural match has been impressive."" **BACKGROUND** Introduce your business and what you do there.I'm the co-founder of BestBonobos, a SaaS platform that uses AI for business valuation, exit-readiness preparation and scoring, and deal management. We help SMEs streamline exits and avoid high broker fees. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Ralabs?We needed help with the full SaaS lifecycle, including architecture, design, development, testing, and release management. **SOLUTION** What was the scope of their involvement?Ralabs has developed an MVP of our SaaS platform for SME businesses to check their exit readiness, prepare their business for sale, and guide them through the selling process. The team has been responsible for the frontend, backend, and UI/UX design. Initially, we only had an idea and a functional design.What is the team composition?We work with multiple teammates from Ralabs I a lot of different disciplines. How did you come to work with Ralabs?Ralabs was referred to me. I chose them over other options because their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.What is the status of this engagement?We started working with Ralabs in September 2025, and our engagement is ongoing for a v2.0.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Ralabs delivered the MVP on time in February 2026. The early user feedback has been impressive. Many business owners have wished they had access to this tool when they sold their business in the past.How did Ralabs perform from a project management standpoint?Ralabs has delivered on time. Although the specs have kept changing because we only had a functional design, we've kept in weekly contact to prioritize tasks. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?Ralabs' cultural match has been impressive. I also appreciate their ability to say no and give different options.Are there any areas they could improve?There's nothing Ralabs could have done better or differently. --- #### API & Backend Development for Leasing Automation Platform **The Project** - Services: API Development, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Feb. 2025 - Jan. 2026 **Project Summary**: Ralabs provided Ruby development for a leasing automation platform. The team was responsible for backend development, API integration, triage, maintenance, and feature development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Product Lead, Fillit - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 22, 2026 **Feedback Summary**: Ralabs' efforts resulted in the integration of DocuSign into the client's contracting process, onboarding a new client in multiple markets, and clearing a backlog of tickets. The team's project management, proactive approach, timeliness, and communication were hallmarks of their work. ""Ralabs' professionalism and competency cannot be faulted."" **BACKGROUND** Please describe your company and position.I am the Product Lead of FillitDescribe what your company does in a single sentence.Automation software for commercial specialty leasing teams. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?Bring in an experienced, full-stack Ruby developer **SOLUTION** How did you find Ralabs?Online SearchWhy did you select Ralabs over others?Great culture fitCompany values alignedHow many teammates from Ralabs were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Focused mostly on back-end development and API integration. Worked on triage, maintenance and new feature development. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Full integration of Docusign into our contracting process.Onboarding of new client (Nhood) in multiple markets.Cleared backlog of outstanding tickets.Describe their project management. Did they deliver items on time? How did they respond to your needs?Excellent project management. Always proactive and on-time. What was your primary form of communication with Ralabs?Virtual MeetingWhat did you find most impressive or unique about this company?Ralabs' professionalism and competency cannot be faulted. Ralabs still offer good value but the gap in cost in reducing.Are there any areas for improvement or something Ralabs could have done differently?Nothing that we noticed in the time we worked with them. --- #### UX/UI Design & Web Development for Construction Company **The Project** - Services: UX/UI Design, Web Development - Project size: Less than $10,000 - Project length: Sep. 2025 - Ongoing **Project Summary**: Ralabs has developed a website for a general building services company. The team has handled the entire process, including the site's design, development, testing, deployment, and SEO optimization. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Modern World Builders - Industry: Construction - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Dec 29, 2025 **Feedback Summary**: Ralabs has delivered a fully functional website that meets the client's customer acquisition needs and improves their search visibility. The team has completed all deliverables on time and has communicated smoothly and responsively. Overall, the client is fully satisfied with the collaboration. ""We were fully satisfied with the collaboration. "" **BACKGROUND** Please describe your company and position.I am the Owner of Modern World BuildersDescribe what your company does in a single sentence.We provide reliable general building services across Florida, specializing in custom residential and commercial projects **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?We engaged Ralabs to build a website designed to drive customer acquisition while enabling us to scale and extend our business capabilities. **SOLUTION** How did you find Ralabs?ReferralWhy did you select Ralabs over others?High ratingsReferred to meCompany values alignedHow many teammates from Ralabs were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.End-to-end website development from scratch, including planning, design, development, testing, and deployment.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project resulted in a fully functional website with well-implemented SEO optimization, improving search visibility and readiness for customer acquisition. Describe their project management. Did they deliver items on time? How did they respond to your needs?All deliverables were completed on time and met high-quality standards. Communication was smooth, responsive, and problem-free throughout the project. What was your primary form of communication with Ralabs?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was their high level of professionalism and clear confidence in selecting the right tools for the job. Are there any areas for improvement or something Ralabs could have done differently?Nothing comes to mind. We were fully satisfied with the collaboration.  --- #### Application Testing for Financial Services Company **The Project** - Services: Application Testing - Project size: Confidential - Project length: Sep. 2024 - Ongoing **Project Summary**: Ralabs provides QA services for a financial services company. The team is responsible for testing the client's product and ensuring the successful deployment of their releases without incidents. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Product & Engineering, StrideUp - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2025 **Feedback Summary**: Ralabs' efforts have resulted in test cases being written and executed and a satisfactory number of bugs found in post-release production. The team has communicated fantastically and provided timely deliverables throughout the engagement. Ralabs' flexibility is a hallmark of their performance. ""Ralabs has been very easy to work with and flexible to our requirements."" **BACKGROUND** Please describe your company and position.I am the Head of Product & Engineering of StrideUpDescribe what your company does in a single sentence.Residential and buy-to-let financing for customers in the UK **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?QA testing **SOLUTION** How did you find Ralabs?ReferralWhy did you select Ralabs over others?Pricing fit our budgetGood value for costReferred to meHow many teammates from Ralabs were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Provide testing capabilities to ensure our product was comprehensively tested and our releases were successfully deployed to production without incident. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successful test cases written and executedNumber of bugs which were found in production post releaseDescribe their project management. Did they deliver items on time? How did they respond to your needs?Fantastic communication and effort from the team member which was provided by RALabs. Always delivered tasks on schedule.What was your primary form of communication with Ralabs?Virtual MeetingWhat did you find most impressive or unique about this company?Ralabs has been very easy to work with and flexible to our requirements by giving us multiple options to work with.Are there any areas for improvement or something Ralabs could have done differently?Nope. --- #### Web Dev & Design for Weight Loss & Wellness Spa **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Nov. 2024 - Mar. 2025 **Project Summary**: Ralabs built a custom website for a weight loss and wellness spa. The team handled the development and design process, including integrations with third-party platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Equilibrio Weight Loss & Wellness Spa - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 11, 2025 **Feedback Summary**: Ralabs successfully delivered a fully functional website that met the client's expectations. The team established a smooth workflow through a reliable project manager, who stayed on top of each task and ensured everything was on track. Their efficiency and professionalism were truly commendable. ""Their team was professional, efficient, and truly understood our needs."" **BACKGROUND** Please describe your company and position.I am the Director of Equilibrio Weight Loss & Wellness SpaDescribe what your company does in a single sentence.Weight Loss and Wellness Spa **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?Website design and development **SOLUTION** How did you find Ralabs?ReferralWhy did you select Ralabs over others?Referred to meCompany values alignedHow many teammates from Ralabs were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our company, Equilibriowellnessspa Boca Raton, FL, partnered with Ralabs.org to design our website, including both front-end and back-end development. We had an amazing experience working with Ralabs.org on our website from day one, their team was professional, efficient, and truly understood our needs—covering everything from design to operations, reservations, and financial integrations with third-party software.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We now have a top-tier, fully operational website, and we couldn't be happier!Describe their project management. Did they deliver items on time? How did they respond to your needs?Great and on time. A huge shoutout to Marta, our project manager, who expertly coordinated between the Ralabs professionals and our internal teams, kept everything on track and made sure all the moving parts came together perfectly and also A special thanks to Dan and the entire Ralabs team for their ongoing support. What was your primary form of communication with Ralabs?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Professional Are there any areas for improvement or something Ralabs could have done differently?No. Highly recommended - Ralabs to anyone looking for top-notch web development! --- #### Media Websites Development for Media Company **The Project** - Services: UX/UI Design, Web Development - Project size: $50,000 to $199,999 - Project length: Sep. 2023 - Aug. 2024 **Project Summary**: A media company hired Ralabs to create a series of media platforms. This involved conducting R&D tasks and ensuring the specifications were met in terms of load balancing, SEO best practices, and ease of use.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Media Development Foundation - Industry: Media - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 10, 2024 **Feedback Summary**: Ralabs successfully delivered 15 media sites that worked perfectly. The team had a remarkable project management approach. Their resources completed tasks on time regardless of their environment. Overall, the engagement was highly successful. ""They did their job on time, no matter what happened around them."" **BACKGROUND** Please describe your company and position.I am the Executive Director of Media Development FoundationDescribe what your company does in a single sentence.Developing independent journalism to strengthen democracy in Ukraine **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?Create standardized modern-style media platforms following leading international practices for news media websites.The most important points are the stability, user-friendly design, possibility of future scaling, and financial availability even for low-income news portals **SOLUTION** How did you find Ralabs?ReferralWhy did you select Ralabs over others?Good value for costDescribe the scope of work in detail. Please include a summary of key deliverables.The Ralabs team was onboarded to create a series of media platforms for the local media. Before the project kick-off, the team conducted thorough R&D to ensure the suggested solution would be easy to replicate for more than ten media but still have a unique identity for each of them. The team made sure that the particular specifications of each media, such as load balancing, SEO requirements, and ease of usage, were met with as little investment from the client as possible. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?15 media sites which work perfectly Describe their project management. Did they deliver items on time? How did they respond to your needs?High level of project management What was your primary form of communication with Ralabs?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They did their job on time, no matter what happened around them.Are there any areas for improvement or something Ralabs could have done differently?NoNE. --- #### Staff Aug & UX/UI Design for Data Science Developer Tool Co **The Project** - Services: IT Staff Augmentation, UX/UI Design - Project size: Confidential - Project length: Sep. 2022 - Ongoing **Project Summary**: Ralabs provides ongoing staff augmentation services for a data science developer tool company. The team is also responsible for the client's platform's roadmap delivery, design, and branding. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co-Founder, Data Science Developer Tool Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 9, 2024 **Feedback Summary**: Thanks to Ralabs' work, the client has obtained the expected roadmap. The team has provided high-quality software and design deliverables throughout the engagement. Ralabs' exceptional project manager and outstanding engineering staff are the hallmarks of the team's performance during the project. ""Most impressive was our amazing project manager and an absolute stand-out set of engineers."" **BACKGROUND** Please describe your company and position.I am the CEO & Co-Founder of a data science developer tool companyDescribe what your company does in a single sentence.Our company is a data science developer tool company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish?Staff augmentationRoadmap deliveryDesign **SOLUTION** How did you find Ralabs?ReferralWhy did you select Ralabs over others?Referred to meHow many teammates from Ralabs were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design of some end to end capabilities in our platform, and elivery of those in addition to a fully brand design. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Roadmap delivery, software quality and design deliverables. Describe their project management. Did they deliver items on time? How did they respond to your needs?The PM is the best part about the relationship, it's exceptional.What was your primary form of communication with Ralabs?Virtual MeetingWhat did you find most impressive or unique about this company?Most impressive was our amazing project manager and an absolute stand-out set of engineers. Are there any areas for improvement or something Ralabs could have done differently?Nothing worth noting.  --- #### Provider Directory Website Dev for Media Company **The Project** - Services: IT Staff Augmentation, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: Ralabs has helped a media firm build a provider directory website and integrate it with Google, Outlook, and Monday.com. They've also optimized the website and enabled sign-up and self-onboarding features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & COO, Choosing Therapy - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2023 **Feedback Summary**: Ralabs has launched the site with all the requested features, and the platform has recorded several page views. The client appreciates how invested the vendor is in their goals, making them feel like they're working with an extension of their team. They also commend the vendor's project management. ""The projects are delivered within the timelines discussed and always meet our expectations."" **BACKGROUND** Please describe your company and position. I am the Co-founder & COO of Choosing Therapy Describe what your company does in a single sentence. ChoosingTherapy.com is media company who publishes educational content and manages a provider directory in the area of mental health, behavioral health, relationships, and parenting. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ralabs to accomplish? Build a provider directory. **SOLUTION** How did you find Ralabs? Referral Why did you select Ralabs over others? High ratings Pricing fit our budget Great culture fit Good value for cost Great team What was the size of Ralabs’s team? 6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables. RALABS built a provider directory from scratch that integrated with Google, Outlook, and Apple calendars, Google Maps, Monday.com, and other tools. The site needed to be optimized for search, enable sign-up and self onboarding by providers, and be serviceable by an admin team. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Product launches provider sign-ups client sign-ups pageviews Describe their project management. Did they deliver items on time? How did they respond to your needs? Ralabs had an excellent project manager on their team. The projects are delivered within the timelines discussed and always meet our expectations. What was your primary form of communication with Ralabs? Virtual Meeting Email Messaging App What did you find most impressive or unique about this company? Ralabs truly cared about the products being built and the mission of ChoosingTherapy.com. Working with Ralabs feels like your working with an extension of your own team. Every team member was invested in our mission. Are there any areas for improvement or something Ralabs could have done differently? n/a --- #### IT Consulting for Multi-Product IT Company **The Project** - Services: Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: July 2021 - Feb. 2022 **Project Summary**: A multi-product IT company wanted to implement new features to their internal copywriting system, so they tapped Ralabs to help them come up with clear guidelines and a budget for the project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Multi-Product IT Company - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Nov 2, 2022 **Feedback Summary**: Thanks to Ralabs' help, the client now has a better idea of how to proceed with the development and design of their solution. The partners communicated fluidly and frequently, establishing a collaborative and seamless process. The team was also thorough, knowledgeable, and reliable. ""Their communication was flawless, and everything was delivered on time."" **BACKGROUND** Please describe your company and your position there. I am a product manager of a small agency that is handling content creation for various clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? We wanted to add some new features to our internal copywriting system but we were not sure how much would it cost to implement the solution. We reached out to Ralabs to get clear budget and scope guidelines. **SOLUTION** How did you select this vendor and what were the deciding factors? Our friends recommended them, also Ralabs has create the biggest media website is Ukraine and we knew it before. Describe the project in detail and walk through the stages of the project. At first we contacted them to tell more about our expectations. We had a call with Business Development manager & Head of Engineering. Once they had all the info they needed, they proceed with tech research & audit. After sometime we had a long call with business analysts to discuss potential business goals of this project. By the end of the 3rd week we got an extensive document featuring high-level ui/ux wire frames, infrastructure details, action plan, budget and potential team composition for this project. How many resources from the vendor's team worked with you, and what were their positions? The Business Development manager was communicating with us the most, also the tech lead and head of engineering were in touch. The business analysts reached out couple of times. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have achieved what we wanted to. We were delivered a well-research guidelines on how to design & build the solution we wanted to have inside the company. Now we have a clear image of what is needed to be done and how much money to allocate for it How effective was the workflow between your team and theirs? All smooth. Their communication was flawless, and everything was delivered on time. What did you find most impressive or unique about this company? The Project Scan service is quite unique since they have a clear step by step explanation of what they are going to do for this particular price. It's like selecting the membership, you can ask for the cheapest one or the most expensive, whatever suits your needs the best. Are there any areas for improvement or something they could have done differently? Nothing comes to my mind. --- #### Frontend Dev for Inflight Entertainment Solutions Company **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: Jan. 2017 - Ongoing **Project Summary**: Ralabs deploys frontend developers to support an inflight entertainment solutions company with the development of the end client's product. They help with various app development and upgrades and other tasks. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Product & Planning Lead, Inflight Ent. Solutions Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Apr 8, 2022 **Feedback Summary**: Ralabs has delivered a notable advertisement platform within a passenger app, meeting all of its requirements and on time. So far, the client has been satisfied with the services the team provides. ""The quality of their work is impressive!"" **BACKGROUND** Please describe your company and your position there. I'm the Product and Planning Lead, we supply inflight entertainment solutions to airlines across the globe. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? We required Ralabs to help boost our front end development team to help produce new features for a product in order to meet client demand. **SOLUTION** How did you select this vendor and what were the deciding factors? Ralabs was selected. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They have worked on a few projects including the delivery of a new advert system within our passenger application, upgrades to the metadata input and management within our back office system and many smaller project spanning the passenger application, crew application and panel application of the end client's product. How many people from the vendor's team worked with you, and what were their positions? We have had 2 front end developers in total work with us from Ralabs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? One project of note was the inclusion of an advertisement platform within our passenger application that was work on by part from a Ralabs developer. The project was delivered on time and matching all proposed criteria Describe their project management style, including communication tools and timeliness. The projects have been managed internally What did you find most impressive or unique about this company? The quality of their work is impressive! Are there any areas for improvement or something they could have done differently? Some developers needed to learn new technologies in order to support us, though this was only a minor inconvenience. --- #### App Dev & Support for Health Solutions Company **The Project** - Services: Application Management & Support, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2008 - Ongoing **Project Summary**: Ralabs provides app development and support services for a healthcare solutions company. They have built the client's app using Ruby on Rails and are maintaining it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Referral Manangement Systems Ltd - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 23, 2022 **Feedback Summary**: The client continues to gain customers because of the app, thanks to Ralabs's continuous support. The team communicates via Jira and Confluence and uses Zoom for group meetings. Their commitment to achieving the client's goal is notable. ""Their dedication to providing a quality app and their commitment to making it better on a daily basis are impressive."" **BACKGROUND** Please describe your company and your position there. We provide health solutions to the NHS in England and Wales. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs, and what were your goals? We transitioned from a small development team to a larger, managed development group to develop, maintain and support our application and create a long term relationship. **SOLUTION** How did you select this vendor and what were the deciding factors? Personal recommendation. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Ruby code base forms uploads high security complex integrations How many people from the vendor's team worked with you, and what were their positions? 8 to 10 ranging from: devs QAs designers project management **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Excellent work and we have continued to win further contracts based on the quality of the application. Describe their project management style, including communication tools and timeliness. We use Jira and Confluence extensively with group meetings viz Zoom - excellent communication. What did you find most impressive or unique about this company? Their dedication to providing a quality app and their commitment to making it better on a daily basis are impressive. Are there any areas for improvement or something they could have done differently? Nothing - excellent --- #### Outsourced Web & App Dev for Digital Banking Solutions Firm **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Ralabs provides outsourced web and app developers to complement an in-house team working to expedite the introduction of digital banking products and solutions to the market. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Digital Banking Solutions Firm - Industry: Financial services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Nov 29, 2018 **Feedback Summary**: Ralabs’ developers have succeeded in furthering the development process, resulting in a faster product launch. The team is talented and engaged, making for a free-flowing engagement. ""Their involvement was critical in helping us deliver our products to the market in a timely manner." " **BACKGROUND** Please describe your company and your position there. I am the COO of a company that develops and delivers digital banking solutions. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Ralabs? Ralabs provides web and app developers to supplement our in-house R&D product team. What were your goals for this project? We intend to release our products to market as quickly as possible. **SOLUTION** How did you select this vendor? We conducted an extensive search for developers that were familiar with the latest mobile technologies. Can you go into detail about the services they provided and the scope of the project? Ralabs’ developers work alongside our in-house product development team to deliver our latest digital banking products. What was the team composition? Ralabs has provided a team of up to six developers dedicated to our project.   **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Their involvement was critical in helping us deliver our products to the market in a timely manner. How was project management arranged and how effective was it? The entire Ralabs team coordinated well with our in-house development managers. What did you find most impressive about this company? The developers are enthusiastic and skilled. They seem to enjoy their work and their company culture genuinely. Ralabs’ management team is engaged and accessible. Are there any areas where they can improve? No, I cannot determine anything that needs improvement.   --- ## Portfolio & Awards ### Integrated Data Science & AI Developer Hub Integrated Data Science & AI Developer Hub Results: $3.8M raised. A successful fundraising effort during pre-seed investment for data science and AI development. Exclusive selection. Zerve was selected as one of 10 start-ups from Europe to participate in Intel’s Ignite Accelerator program for deep-tech companies. Tech sector recognition. Zerve’s platform was acknowledged as a significant contribution to the tech industry, particularly in artificial intelligence, cloud services (SaaS), data management, developer tools, and platform services. An additional €7.6M raised. Zerve closed an additional €7.6 million seed round led by Paladin Capital Group, with support from Elkstone and angel investors. Read more here: https://ralabs.org/portfolio/integrated-data-science-ai-developer-hub/ ### Business Monitoring & Financial Advisory Platform Since 2018, Ralabs is the main technology partner of capitalise.com - a financial marketplace solution, awarded as "A Software Pioneer of 2019 in the UK". Our dedicated team of 5 engineers built the monitoring system and mobile app for 3000+ accountants, which improved the business loan searching for over a hundred lenders and the UK’s largest banks. The result: ●   Built a native mobile app for accountants that simplifies their professional routine ●   Connected various third-party accounting solutions to gather financial data, helping to indicate the risks and opportunities based on the business’ financial profile ●   Built RESTfull APIs coherent with the best DevOps practices and OpenAPI specifications, thus allowing lenders to offer loans automatically and maximize their profit ●   The client won the Accounting Excellence award and was recognized as a "Software Pioneer of 2019" in the UK and raised £3.5 million in investment series A.Read more here: https://ralabs.org/portfolio/capitalise/ ### An Omnichannel Mobile Banking Platform Ralabs team of 7 engineers built a mobile banking app, which got an award of “Most innovative technology provider of the Year” by SAA. The Result: ●   Accelerated digital banking journey with a simple and instant mobile platform. ●   Increased profitability with an attractive Zero-Capex commercial model. ●   Customizable interface, which can be modified to the needs of each individual client. ●    Increased customer adoption rate with exceptional user experience. ●   Rapid deployment timeframes. Read the full case study here: https://ralabs.org/portfolio/omnichannel-digital-banking-platform/ ### Integrating Payment Gateway Solutions from Scratch WayThru is a US-based fintech multi-tenancy platform aimed to help debt managing companies operate efficiently, helping schedule debts using various payment providers. The company’s ethos is rooted in humanity, focusing on a modern, empathetic approach
to debt recovery. Results: 500,000 users successfully transitioned from the previous payment system to the newly developed PathWay solution. 1,000 users adopted the new payment processor,  indicating a growing user base for the platform. $3000 reduced monthly in infrastructure expenses compared to the previous system. 6 different payment providers, enhancing the platform’s payment flexibility and options. Read more here: https://ralabs.org/portfolio/integrating-payment-gateway-solutions-from-scratch/ ### Federal Dental-Refferals An enterprise project for managing thousands of NHS patients’ referrals from the United Kingdom  Industry: Healthcare & Medical Team size: 5 Partnership: 2018-ongoing Business need: To overhaul the outdated system, enhance its security, improve overall performance, migrate the app to cloud economics, and cut cost infrastructure maintenance. Value Delivered: Refined the code quality and performance by increasing the unit testing percentage from 25% to 75% Divided the monolith app into AWS microservices Scrutinized, analyzed, and implemented the NHS Apps Library Requirements Launched the platform's process of migrating from an on-premises basis to a cloud economy Updated the existing Ruby/Ruby on Rails codebase to make the new EHR and EMR features possible Boosted the app's testing response practices Developed the app's successful third-party testing routine Read the full case study: https://ralabs.org/portfolio/fds/  ### Streamlining drone operations Development of world’s first platform for certified aerials Value delivered: ●   Tool for managing drone operations. Easy and flexible app to minimize risks and make the process of creating aerial video more comfortable. ●   Real-time updating checklists for pilots with current information about location, necessary documentation for flying in that place, and weather forecasts. ●   Searching for drone pilots and checking their equipment, permissions, track compliance in one place. Read the full case study here: https://ralabs.org/cases/skytango/ ### AI-driven Marketing Platform for Campaign Decision AI-driven Marketing Platform for Campaign Decisioning and Predictive Analytics Value delivered: ●    Correcting the analytical platform with new solutions to improve customer experience. ●    Deploying of necessary changes in a short term for a reasonable price. ●    Explore the project team with experienced developers. Read the full case study here: https://ralabs.org/portfolio/ai-driven-marketing-platform-for-predictive-analytics/  ### A High-Load Media Platform Ralabs team of 7 engineers and designers built a new website for hromadske.ua - the biggest independent media in Ukraine.  The Result: ●    Decreased the time editors spend managing the website by 70% and boosted website key performance metrics by 50%. ●    Optimized load and performance and solved DevOps challenges. ●    Cut server costs for AWS infrastructure and improved platform scalability and security. ●    Speed up pages loading time, simplified navigation and integrated a lot of features to adjust visitors' news-reading experience. ●    Integrated 15 third-party services: Cloudflare, Youtube, Smart TV, Facebook Pages, Podcast services, and more.Read the full case study: https://ralabs.org/portfolio/hromadske/ ### Healthcare Analytical Tool Using Data Science instruments, the Ralabs team of 6 engineers built a HIPPA-compliant platform for hospitals in the US.  Value delivered: ●    Implemented Data Science models that reduce medical errors, save doctors’ time on diagnostics, and help to focus on delivering care. ●    Created accurate predictive models by mapping relationships between complex data sets. ●    Reducing the mistakes in medication administration and unnecessary performance of diagnostic tests. Read the full case study here: https://ralabs.org/portfolio/development-of-data-science-based-foresight-for-medical-operations/  ### OneButton Value delivered: ●   Expanded technological capabilities of Smart Home to simplify managing home devices and keep up to date with the newest technology solutions. ●   Improved customer experience with a clear and easy interface. ●   Combined in one application comfort, strong validation system and reduce operational expenses. ### Telecom Deals Management Platform Ralabs team of 4 engineers built Java-based a wholesale deals management and prediction platform for a Fortune 500 telecom company in the US. The Result: The platform, designed for a mobile provider Telefónica, helping to manage its subsidiaries’, and partners’ roaming agreements; Simplified the process of building mutually-advantageous partnerships with other providers; Decreased the service’s cost; Improved the roaming management processes on a global scale; Automated data analysis and increased the company’s financial forecast capability. ### Mobile App & Algorithm for COVID-spreading prevent Ralabs developed Europe's 1st contract-tracing mobile app to be used by the government to control the viruses spreading. Within 1 month, our R&D team of 9 engineers led by CTO swiftly validated the idea of using GPS satellite-location tracking as a tool for preventing the spread of the virus.  Result: Successfully validated the concept of using a contact tracing app for preventing an infection spreading Launched the first iOS COVID-19 tracking app on the German and Swiss markets Built infrastructure for 10+ million users Gathered more than 15 million location coordinates Utilized a Pan-European Privacy-Preserving Proximity Tracing protocol (PEPP-PT/PEPP) and followed the GDPR, providing full anonymization data security 1000+ downloads of the app during the first month after the release and 98% of 5 stars grades in the App Store Read the full case study - https://ralabs.org/portfolio/geohealthapp/  ### Industry Recognitions - the world’s first drone delivery of diabetes drugs - Top Ruby Web Development Companies - The Best Software Development Companies In Estonia - THE BEST FINTECH DESIGN & DEVELOPMENT COMPANIES 20 ## Key Clients - Capitalise - Zerve - CR2 - ODSC - VUB ## Packages ### Custom Software Development Packages Before starting a new software development project consult with the experts. Bring together key stakeholders, such as the engineering architect, lead UI/UX designer, and business analyst, to research the market and develop a plan for your software dev process. | Feature | Small ($0/total) | Medium ($3,000/total) | Large ($5,000/total) | |---------|---------|---------|---------| | High level tech suggestions | ✓ | ✓ | ✓ | | Tech expert consultation | ✓ | ✓ | ✓ | | Risks and limitations review | ✓ | ✓ | ✓ | | UI/UX review | — | ✓ | ✓ | | Infrastructure & CI/CD check | — | ✓ | ✓ | | Ralabs Tech Quality Standard audit | — | ✓ | ✓ | | Tech stack definition | — | ✓ | ✓ | | Team composition proposal | — | ✓ | ✓ | | Tech requirements definition | — | — | ✓ | | High level architecture creation | — | — | ✓ | | Business Analysis report | — | — | ✓ | | User experience research | — | — | ✓ | | Design concept (1-2 pages) | — | — | ✓ | | Milestones definition | — | — | ✓ | | Ballpark Project estimate | — | — | ✓ | | PoC creation and validation | — | — | — | | Architecture definition | — | — | — | | Clickable UI/UX prototype | — | — | — | --- ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 43 - Overall Review Rating: 4.9 Last Updated: 2026-06-27T02:37:45Z ### Business Entity - Business Entity Name: Ralabs OÜ - Source: Centre of Registers and Information Systems - Jurisdiction of Formation: Estonia - Date of Formation: May 24, 2019 - Status: Active - Last Updated: August 10, 2023 - ID: 14729868 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: August 10, 2023 ## Locations (4) ### Tallinn, Estonia (Headquarters) - Kesklinna linnaosa, Jõe tn 3-406, - Tallinn 10151 - Estonia - 31 - 40 employees - Phone: +1 302 480 19 49 ### Kraków, Poland - CLUSTER COWORK Grodzka, Grodzka 42/1, 31-044 Kraków, Poland - Kraków 31-044 - Poland - 6 - 9 employees - Phone: +48123002549 ### L'viv, Ukraine - Naukova 34 - L'viv 79000 - Ukraine - 10 - 15 employees - Phone: +380954149945 ### Lewes, DE - 16192 Coastal Highway - Lewes, DE 19958 - United States - 2 - 5 employees - Phone: +1 302 480 19 49 ## Connections - Sebastiaan Winter (BestBonobos) - Sam O'Brien (Fillit) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Ralabs [Send a message](https://clutch.co/profile/ralabs) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/10518838/) - [Facebook](https://www.facebook.com/ralabs.team/) - [X](https://twitter.com/ralabs_official)