Launch performant web, mobile and AI apps in weeks
We treat your product like it’s our own.
RaftLabs is a software product development company that builds custom web, mobile, SaaS, and AI-powered applications. We work as a long-term tech partner for startups, scaleups, and digital teams that want reliable engineering, fast delivery, and clear communication.
We treat every product like it’s our own. Our team works in weekly sprints and focuses on shipping production-ready software in 12 to 14 weeks. From early discovery to launch and scale, we help teams turn ideas into products that are easy to use, easy to maintain, and built to grow.
Our core services include custom software development, SaaS product engineering, AI application development, and Voice AI solutions. We build web and mobile applications, AI-driven automation, analytics platforms, and conversational interfaces that fit real business workflows. Every solution we deliver is custom-built with 100% code ownership and no long-term lock-ins.
Industries We Serve
Hospitality Hotel and serviced apartment software, PMS-integrated booking platforms, guest apps, and operational dashboards.
Healthcare Telemedicine platforms, patient management systems, and AI-powered healthcare applications.
Media and Communication Live audio and video apps, OTT streaming platforms, and interactive media products.
Marketing and Loyalty Marketing automation platforms, customer engagement systems, and loyalty solutions using data and AI.
Our Approach We start with discovery to understand business goals and users, create wireframes and prototypes, build an MVP, and iterate it into a production-ready product. After launch, we continue supporting and improving the product as it grows.
Clients and Locations
We’ve worked with startups and global brands like Aldi, Vodafone, Instantor, Energia, and PSi. Our clients are based across the US, Europe, India, the Middle East, and Southeast Asia.
Why RaftLabs Fast delivery, full code ownership, flexible pricing, deep experience in hospitality, SaaS, and AI.
RaftLabs is noted for competitive pricing and good value for cost, appealing to various client sizes. Project costs range from €1,800 for product roadmaps to $120,000 for extensive development, with clients appreciating timely delivery and effective communication.
RaftLabs is consistently praised for their clear, transparent, and effective communication. Clients appreciate their use of tools like Slack, Asana, and virtual meetings, ensuring a smooth workflow and prompt responses to queries.
Customer-Centric Approach
Clients highlight RaftLabs' focus on customer success, noting their ability to understand business objectives and deliver solutions that align with client visions and goals.
High-Quality Deliverables
RaftLabs consistently delivers high-quality work that meets or exceeds client expectations. Clients have noted increased customer satisfaction and operational improvements as a result of their deliverables.
Some UI/UX Design Limitations
While RaftLabs excels in technical implementation, a few clients noted that their UI/UX design capabilities could be improved to match their technical prowess, though this was not a major focus in engagements.
Timely Bug Resolution
Any issues or bugs encountered during projects are addressed and resolved quickly by RaftLabs, ensuring minimal disruption and maintaining client satisfaction.
Innovative Problem Solving
RaftLabs is recognized for their innovative approach to problem-solving, offering creative solutions and suggestions that help clients achieve unique and effective outcomes.
Web App Rebuild for Multi-Carrier International Shipping Co
Featured Review
Other Application DevelopmentWeb Development
Other app platform
$50,000 to $199,999
July 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything has been as expected, including a few tiny bugs that RaftLabs' team took care of very quickly."
Dec 21, 2025
Founder, UrShipper
Gil Nugraha
Verified
Supply Chain, Logistics, and Transport
Denpasar, Indonesia
1-10 Employees
Online Review
Verified
RaftLabs has rebuilt a web app for a multi-carrier international shipping company. The team has integrated international shipping carriers, a payment gateway, an accounting system, and Shopify connectivity.
RaftLabs has delivered high-quality work within the expected budget and timelines, resulting in increased customer satisfaction, enhanced accuracy, and reduced processing times. Moreover, RaftLabs has communicated clearly and transparently, and their project management has been excellent.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of UrShipper, a multi-carrier international shipping platform.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RaftLabs to accomplish for your multi-carrier international shipping platform?
We needed help rebuilding our platform.
SOLUTION
Can you describe the scope of work RaftLabs handled for UrShipper?
RaftLabs has rebuilt our web application from scratch. The team has also integrated multiple international shipping carriers, a payment gateway, an accounting system, and a Shopify connectivity app.
What is the team composition?
We’ve worked with 6–10 teammates from RaftLabs.
How did you come to work with RaftLabs?
I found RaftLabs through an online search. I chose them because they had high ratings, were close to our geographic location, fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.
How much have you invested with them?
We’ve spent around $120,000.
What is the status of this engagement?
We started working with RaftLabs in July 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Overall, I’ve really enjoyed our experience with RaftLabs. Their communication is always clear and transparent, the quality of work is great, and they always deliver within the expected budget and deadlines. Since launch, we’ve seen an increase in customer satisfaction, along with significant improvements in the accuracy and processing time in our operations.
How did RaftLabs perform from a project management standpoint?
RaftLabs’s project management is great. We communicate mainly on Asana and Slack, and have weekly online meetings for updates and discussions.
What did you find most impressive about them?
RaftLabs’s company culture and the clarity of their communication are impressive. Their transparency is very helpful for me to make better decisions.
Are there any areas they could improve?
No. Everything has been as expected, including a few tiny bugs that RaftLabs' team took care of very quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Design Services for Software Company
UX/UI Design
UX Strategy
Less than $10,000
Nov. - Dec. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed by their communication with me during the whole time including when they would not be working on it due to holidays."
Jan 7, 2024
CEO, Software Company
Anonymous
Other industries
British Columbia, Canada
1-10 Employees
Online Review
RaftLabs redesigned an existing application to make it more user-friendly and appealing. They also provided design work to return to the client so they can implement the new design.
The client was pleased with the outcome of the engagement. RaftLabs delivered the project on time and communicated daily about their progress. Overall, it was a successful partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a software company
Describe what your company does in a single sentence.
Software development of crm systems
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RaftLabs to accomplish?
Create appealing design for drm
SOLUTION
How did you find RaftLabs?
Online Search
Why did you select RaftLabs over others?
Pricing fit our budget
Company values aligned
How many teammates from RaftLabs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They were to take an existing application and make it more user friendly and appealing. All design work to return to the client so the client can implement the new design
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. If the design is visually appealing 2. If they managed to understand the current design and implement the scheduling complexity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered on time and communicated daily of progress
What was your primary form of communication with RaftLabs?
Virtual Meeting
What did you find most impressive or unique about this company?
I was impressed by their communication with me during the whole time including when they would not be working on it due to holidays.
Are there any areas for improvement or something RaftLabs could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
MVP Development for SaaS Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
Confidential
Nov. 2022 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were easy to collaborate with."
May 8, 2023
Product Lead, SaaS Company
Anonymous
Other industries
Indonesia
1-10 Employees
Online Review
RaftLabs was tasked with developing a mobile- and web-based MVP for a SaaS platform. They provided support in the entire development process, including ideation, discovery, scoping, and deployment.
The engagement led to a successful MVP launch with many users being able to use the app smoothly. The team was dedicated and willing to go beyond the call of duty to ensure timely results. Moreover, the communication between both sides was fluid and frequent, allowing for a collaborative experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Lead of a software company
Describe what your company does in a single sentence.
SaaS Platform for Both Mobile and Web
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RaftLabs to accomplish?
Complete development of the MVP
SOLUTION
How did you find RaftLabs?
Referral
Other
Why did you select RaftLabs over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from RaftLabs were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Building MVP for Mobile development and web development for SaaS produc which includes ideation, discovery, scoping, until release.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Successful MVP Launch which has been used by many users
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team has high sense of ownership along with the dedication and willingness to go the extra mile in making sure the project is shipped in a timely manner. Communication is also easy and crystal with the team giving a full support on the changes that are necessary.
What was your primary form of communication with RaftLabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were easy to collaborate with. They also had a high sense of ownership.
Are there any areas for improvement or something RaftLabs could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Consulting & Development for Learning Solutions Company
Custom Software DevelopmentOther IT Consulting and SI
$10,000 to $49,999
Jan. - June 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were able to save some costs due to the design changes suggested by the team."
Nov 9, 2022
Founder Director, Eduonix Learning Solutions
Sushant Das
Verified
Education
Mumbai, India
51-200 Employees
Online Review
Verified
RaftLabs developed a learning management system (LMS) for a learning solutions company. The team mainly focused on designing the frontend, and implementing features, such as a CMS (content management system).
RaftLabs was able to complete the project on time and deliver a fully-functioning system. The team was highly communicative, and internal stakeholders were particularly impressed with the vendors customer-centric approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am founder director of Eduonix learning solutions. Our company creates learning and training solutions for working professionals and corporates
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire RaftLabs?
We hire them for our lms platform development.
SOLUTION
How did you select this vendor and what were the deciding factors?
We reviewed work of multiple vendors and selected based on expereince in working on a similar kind of project
Describe the project in detail and walk through the stages of the project.
The project involves building a marketplace for instructors to upload and manage their training content which included video, pdfs, docs and source files. The project was done in two phases first involving the front end of the market place for end users and the other for content team to manage the content.
How many resources from the vendor's team worked with you, and what were their positions?
They gave us a manager and a 10 people team including developers, testers and UI experts.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The product was completed in time and we were able to save some costs due to the design changes suggested by the team
How effective was the workflow between your team and theirs?
There were some communication issues in both the teams in some cases but ultimately it was all done properly
What did you find most impressive or unique about this company?
They are really interested in customer success.
Are there any areas for improvement or something they could have done differently?
I think we were able to build a great pipeline and process so it is all good
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Less cycle of qa from our end"
Schedule
5.0
On time / deadlines
"We were able to finish the project in time"
Cost
5.0
Value / within estimates
"They are cost effective"
Willing to Refer
5.0
NPS
Web Application Dev for Web3 Startup
Web Development
$10,000 to $49,999
Apr. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team has a sense of ownership of the project they are working on."
Aug 23, 2022
CPO, Web3 Startup
Tedo Salim
Other industries
Jakarta, Indonesia
1-10 Employees
Online Review
RaftLabs is tasked with developing and maintaining a web application for a web3 startup. The project is built using Next.js and Hasura.
RaftLabs delivered a responsive, reliable, and fast application that matches the project's requirements and standards. Using Slack and Notion, the team maintains a communicative project management style. Their speed in resolving bugs is exceptional.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the chief of product at a Web3 startup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire RaftLabs, and what were your goals?
We needed a webapp to interface with our smart contracts, we consulted with RaftLabs to develop and maintain the webapp.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were referred to RaftLabs from an acquaintance.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was built using Next.JS and Hasura. We conducted 3 week sprints and had daily standup meetings with the team.
How many people from the vendor's team worked with you, and what were their positions?
We worked with 3 engineers, with the lead engineer as our main point of contact.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The output was an app that was responsive, reliable, and fast. It achieves all the project requirement.
Describe their project management style, including communication tools and timeliness.
We used Slack and Notion to coordinate. The team are reliable and communicative.
What did you find most impressive or unique about this company?
The team has a sense of ownership of the project they are working on, and proposed many iniatives.
Are there any areas for improvement or something they could have done differently?
There were occasional bugs in the releases, but the team are quick to address them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Software Consulting & Services Company
Web Development
Confidential
Apr. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their communication and approach are pleasant."
Aug 20, 2022
Sr Tech Prog Manager, Software Consulting Services Company
Vijaykumar Jagadeesan
Other industries
Dublin, Ireland
51-200 Employees
Online Review
RaftLabs has created a website for a software consulting and services company. This platform allows the client to connect with mentees for their business services.
Although the project is ongoing, RaftLabs has delivered the platform's UX/UI promptly. The team has communicated well and conducted checking regularly. They've also utilized teamwork and are approachable and accessible in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the agile program manager and technical consultant at a leading software consulting and services company. Along with that, I’m a professional coach and consult on technical programs for mentoring and coaching institutions globally.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire RaftLabs, and what were your goals?
We were looking for a vendor who can help us build the platform that we internally can use to connect with our mentees for our ongoing coaching and community services.
SOLUTION
How did you select RaftLabs and what were the deciding factors?
As a team, we were looking for a technology provider who is deep into engagement, community, networking, and building solutions for real-time communications. We evaluated a few vendors. With RaftLabs, we saw they had built several projects like ours in the past. Their approach was relatable and we saw a direct fit.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project objective was to build a scalable and modern online mentoring platform that enables organizations like ours to run mentoring activities at scale in a very effective and efficient way Since we are ourselves our professional coaches, we know what parameters are crucial to success.
The engagement started out with the discovery of our existing approach, the design of what the proposed solution could be, and development there on.
How many people from the RaftLabs team worked with you, and what were their positions?
We had 1 UX/UI Designer, 2 full-stack developers, 1 tester and one project manager working with us.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project is ongoing. But in terms of deliverables, the RaftLabs team delivered a whole new UX/UI design for this project in 6 weeks. They started building the cloud-based web application development and were able to deliver the first milestone right on time. All in all, it has been a great engagement so far.
Describe their project management style, including communication tools and timeliness.
Communication was very smooth from the beginning. We had almost 2 catch-ups in a week. Since I’m myself an Agile practitioner, it was easy for me to fine-tune our approach to working with them. We had a few product designers from our end who were guiding the whole thing. So all in all it was great teamwork.
What did you find most impressive or unique about this company?
Their communication and approach are pleasant. The use of project management tools like Asana even simplified the whole engagement. Their team was generally available on slack and easy to work with. The project manager Aditya was amazing. He cleared up most of the things for us on time.
Are there any areas for improvement or something they could have done differently?
The project is still in the process. So far, we have not felt the need for any sort of improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
IWD Design for Financial Consultation Firm
Other IT Consulting and SI
$10,000 to $49,999
Jan. 2019 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"Raftlabs team used extremely efficient tools and solution to ensure coverage and support from its global team."
Nov 7, 2021
Consultant, Financial Services
Keta Desai
Business services
London, England
11-50 Employees
Online Review
A financial consultant firm wanted to implement an automation overhaul and strategy for their business. They engaged with RaftLabs to design and implement a solution that will allow them to accomplish that.
Thanks to the efforts of the RaftLabs team, the company was able to automate their systems and successfully migrate to the cloud. Because of these results the team will continue to be the company's vendor of choice for all of their cost-saving and cloud optimization efforts moving forward.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm internal consultant of a small-med size business consultation services firm predominantly serving financial institutions and financial services
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire RaftLabs?
The company was exploring a range of services to create a massive automation overhaul and strategy aligning with keeping no physical assets and resources. This required rethinking the current business progresses and its storage and to rebuilt a new infrastructure to support the high agility based automated solution.
SOLUTION
How did you select this vendor and what were the deciding factors?
RaftLabs played a pivotal role from design to implementation in giving us the solution which can allow the firm to move in cloud based storage with quickest time to market services for both internal and customer facing usage.
Describe the project in detail and walk through the stages of the project.
The design phase was critical as the CxO team was not highly technically adept and Raftlabs helps with providing a array of solutions and services to choose from, and they also provided extensive business analysis of the problems of current process for its limitations for both time spent and cost incurred.
The implementation was highly collaborative approach with their agile development strategy allowing us to make changes throughout the project life cycle.
How many resources from the vendor's team worked with you, and what were their positions?
The CTO commissioned a focussed team to manage our project and also provided a POC project manager to manage the cost, schedule and changes in the project from start to finish. The CTO himself spent time at different crirical checkpoints to ensure we had the support and quality of service.
He also managed to resolve any concerns or issues we raised along the path of the project to reaffirm the commitment provided in the sales and pre sales engagements.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The automation and cloud migration is successful and we are able to use a highly transparent (Cost) and efficient system which can we can build further with new services and offerings internally and externally. Raftlabs will continue to be our preferred choice of service vendor for creating new cost saving and cloud optimisation effort we plan for coming months.
How effective was the workflow between your team and theirs?
Raftlabs team used extremely efficient tools and solution to ensure coverage and support from its global team. Their support models allowed us to work remotely with same level of collaboration and efficiency despite the lockdown.
What did you find most impressive or unique about this company?
Raftlabs approachs to work with the clients and own their problems, transparency and communication, extremely talented workforce and the strong management team makes them the best vendors in the market for us small-medium sized firms to work with.
I am sure they are very capable of serving any size firm but particularly firms of our size benefits the most with their bespoke solution and ability to work with non technical customers.
Are there any areas for improvement or something they could have done differently?
I think they are great bunch of people and as they are growing leaps and bounds with bigger clientele, I hope they get to continue giving the excellent service that they provide to us.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-17 of
17 Reviews
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