Quality Geek LLC

BACKGROUND

Please describe your company and position.

 I am the CEO of a UI/UX design company 

Describe what your company does in a single sentence.

UX UI Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Enhance the UX/UI design for B2B SaaS product
• Improve the overall product user experience

SOLUTION

How did you find Quality Geek LLC?

• Online Search
• Referral

Why did you select Quality Geek LLC over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Quality Geek LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quality Geek team worked closely with us to develop new features and enhance existing ones for our client's B2B SaaS products. Their efforts were characterized by a quick and thoughtful approach, ensuring high-quality outcomes. They leveraged their strong UX and user empathy skills to build features that effectively addressed user problems. Additionally, they consistently brought innovative and creative ideas to the table, contributing to the overall success of our projects.

Key Deliverables:

New Feature Development: Designed and implemented new features that align with user needs and business goals.
Enhancement of Existing Features: Improved the functionality and usability of existing features to enhance user satisfaction.
UX Research and Analysis: Conducted user research to gather insights and inform design decisions.
Wireframes and Prototypes: Created detailed wireframes and interactive prototypes to visualize and test new designs.
User Testing and Feedback: Facilitated user testing sessions to gather feedback and iteratively refine designs.
Design System Development: Established a cohesive design system to ensure consistency across the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved User Engagement
2. Enhanced User Satisfaction
3. Reduced User Support Requests:
4. Time-to-Completion Metrics:

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quality Geek team demonstrated effective project management by consistently delivering items on time and maintaining clear communication throughout our engagement. They were responsive to our needs, promptly addressing any issues or changes in project scope. Their proactive approach to problem-solving ensured that challenges were resolved efficiently, contributing to the successful delivery of UX/UI improvements for our B2B SaaS products. Overall, their professionalism and dedication were key factors in achieving positive outcomes and enhancing our project's success.

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Quality Geek team was their unique ability to blend creativity with technical expertise in UX/UI design. They consistently brought innovative ideas to the table while ensuring practical and user-centric solutions. Their proactive approach to understanding our business needs and user challenges stood out, resulting in impactful improvements to our client's B2B SaaS products.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

Our experience with Quality Geek LLC was consistently positive across all aspects of their service. They delivered exceptional results and met our expectations effectively.

BACKGROUND

Please describe your company and position.

I am the Assistant Professor of University of Southern California

Describe what your company does in a single sentence.

At our University, we lead a nationally funded behavioral program dedicated to advancing support and solutions for dementia family caregivers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Provide the necessary technological expertise to carry out the development of a mobile application-based self-assessment and service referral platform for dementia family caregivers.
• Front end interface design, including developing personas, wireframes, and visual concept (e.g., color palette, typography set up);
• Develop self-assessment tool capable of linking to relevant services and supports
• Generate working prototype of mobile application to test for feedback
• Iteratively refine the application based on feedback from participants.

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Quality Geek LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quality-Geek LLC (led by Ms. Dariia Boichuk) provided comprehensive technological development and consultation services to support the development and refinement, and launch of a mobile application consisting of a self-assessment and service‐referral platform for dementia family caregivers (the “CarePair” platform). This initiative is part of the National Institute on Aging-funded R00 project led by Dr. Falzarano, whose primary goal is to establish the feasibility and acceptability of a digital tool that links family caregivers to tailored community and formal care resources.

Below is an integrated overview of the project's key deliverales:

• Personas, Wireframes, and Visual Concept
• Mobile Application (Front-End) Development
• Interactive Prototype Creation
• Refinement based on Feedback
• Technical Database Creation & Testing
• Resource Library & Administrative Dashboard
• Application Refinement & Testing
• Launch & Test Deployment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stakeholder review sessions confirmed alignment of the designs with caregiver needs.
• Positive user acceptance scores and streamlined user flows, based on Maze AI metrics and participant interviews.
• Resource library and administrative dashboard fully configured
• Each deliverable was completed within the allocated timeframe, indicating efficient project management.
• Incremental improvements, guided by internal and external feedback, demonstrated enhanced usability over the development process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

QualityGeek’s exceptional professionalism and highly efficient project management are truly unmatched, making this one of the most outstanding collaborations I have ever been a part of.. They consistently delivered key milestones—such as front-end wireframes, back-end database configurations, and iterative prototype refinements—ahead of schedule and consistently worked to improve and enhance the final product. They are extremely receptive to feedback with transparent and open (and consistent) communication channels. The team proactively sought clarification when needed and promptly incorporated feedback into each project phase. As a result, any necessary adjustments or changes were addressed in a timely manner, ensuring that the project stayed on track and aligned with our evolving needs.

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Quality Geek LLC's quick turnaround times, efficient processes, and unwavering availability. Regardless of the complexity of the task, the team at Quality-Geek was always ready to offer support, ensuring that every request was met promptly and effectively.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of RingRx

Describe what your company does in a single sentence.

We are a cloud based communications platform for healthcare.  We operate like a SAAS with many software based features that add mobility and complement a traditional office phone system

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Design concept for new web based communications feature
• Add new designs to our existing web portal

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

Skills

How many teammates from Quality Geek LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We first hired Quality Geeks on to help build conceptual wireframes and designs for a new and very complex communications feature.  We had alot of variables and parameters we needed to be dealt with and resolved properly from a UX standpoint.  

We had already attempted this with several other UX professionals, but found the attention to detail and willingness to work according to our specifications lacking.  Quality Geeks was brought on because of their extensive background and well furnished portfolio that demonstrated their skillset

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality Geeks completed the prototype of our concept and did such a good job we asked them to review a recent project that was completed, but which had some design issues we wanted improved.  They were also asked to QA implementation of the designs on our application.  They performed both tasks much better than expected

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time with everything.  I never had to wait or remind them to do work

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For sure the most impressive is their ability to understand our unique product and customer and provide high quality, professional solutions to the challenges of our very complex product.  Thei artistic quality of the designs, the prompt turnaround, and the professional demeanor are all very impressive as well.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Broker, owner, founder of Dom Real Estate Group

Describe what your company does in a single sentence.

Boutique real estate brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Create a Web design for the idea
• Create and plan hosting of the website
• Develop responcive website according to design
• Review delivered solution by Quality standarts and fix any issues found
• Help resolve mail redirects within differnt domains and issues relayted to mail support

SOLUTION

How did you find Quality Geek LLC?

Referral

Why did you select Quality Geek LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Quality Geek LLC were assigned to this project?

2-5 Employees

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

I was looking for someone to create my website with the key parameters provided, also to integrate an email connected to my new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We had milestones in site development that we needed to hit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were amazing, and delivered all the work on time, sometimes ahead of schedule. Some adjustments needed to be made and they have done this job perfectly.

What did you find most impressive or unique about this company?

Great communication skills, commitment to project goals and ability to adjust on the go. So many things to say here but most importantly - it's the final product that exceeded my expectation exponentially.

Are there any areas for improvement or something {provider_name} could have done differently?

Great work they did all around, I wouldn't change a thing.

BACKGROUND

Please describe your company and position.

I am the Owner, UX Designer, Software Engineer of a UX Software Dev Company.

Describe what your company does in a single sentence.

We specialize in building delightful, high-quality UX software - from design through development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Assist with creation of UX / UI design

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

• High ratings
• Pricing fitsù our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Quality Geek LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked very closely with Quality Geek to design and deliver high-quality UX and UI for my clients on various projects. They were a pleasure to work with, very receptive to feedback, efficient, and produced professional looking UIs with excellent UX. Key deliverables: 

* Understand the industry specific context of each workflow we were designing * Create design systems to maintain the consistency of UI in each project 

* Provide UIs, with multiple options for designs 

* Work together to iterate designs quickly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Finalized designs were approved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time: 100% Responses: Fantastic. When provided with feedback, they were open and thought critically about the feedback. They would iterate and present alternatives until we were happy.

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great people, high quality work.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

No. They were a pleasure to work with.

BACKGROUND

Please describe your company and position.

I am the Co-Founder

Describe what your company does in a single sentence.

Healthcare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Build landing pages for marketing

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Quality Geek LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked the team to make 5 landing pages and re-configure our google drive

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Landing pages were well designed and developed and have converted. Google drive configuration was done expediently and didn't cause issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and communicated with patience and clarity

What was your primary form of communication with Quality Geek LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their competence and excellent communication skills.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of LinearBee, Inc

Describe what your company does in a single sentence.

LinearBee provides sophisticated software solutions that bring AI and quality engineering to the most demanding enterprise data challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• UX Design

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

• Pricing fit our budget
• Portfolio

How many teammates from Quality Geek LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Visual and workflow design of an internal business application used to launch and monitor batch jobs. Objectives included workflow design for launching jobs, monitoring, creating and editing templates, scheduling, launching various secondary operations on the jobs, configuration and administration. Delivery was in the form of visual mock-ups and user flow diagrams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A crisp, rich, functional, modern and thoughtful UI. Comprehensive consideration of all possible user flows, especially edge cases High user satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had regular touch points, virtual meetings / brainstorming sessions, and regular follow-ups on proposed designs, with refinement discussion. We used comments in Figma to track and discuss all requirements in real time, which itself is a very good PM tool for this kind of work.

What was your primary form of communication with Quality Geek LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated their responsiveness, efficiency, and ability to listen and incorporate our feedback into iterative design concepts.

Are there any areas for improvement or something Quality Geek LLC could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the CEO of Huboxt

Describe what your company does in a single sentence.

Software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Geek LLC to accomplish?

• Redesign existing customers web applications
• Add new features
• Improve current user flows
• Transforming a personalized app Segma’ into a tool that could be accessible to everyone.
• Create a user-friendly interface
• Make web app competitive advantage

SOLUTION

How did you find Quality Geek LLC?

Online Search

Why did you select Quality Geek LLC over others?

• Pricing fit our budget 
• Great culture fit
• Good value for cost
• Other

What was the size of Quality Geek LLC’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had version 1 of marketing software, which required a UI/UX review, improving use cases, simplifying user journeys, and actual redesign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Developed a simple, convenient functional design. Built prototype of a web application, made a few rounds of improvements and fixes
• Easy and intuitive to work with email and SMS marketing.
• Added new functionality
• Dashboards with performance metrics
• Speeded up the process with automation campaigns

What was your primary form of communication with Quality Geek LLC?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time and are easy to collaborate with.

What did you find most impressive or unique about this company?

They are proactive, proposed really nice ideas, which were implemented in v2 app design

Are there any areas for improvement or something Quality Geek LLC could have done differently?

It's not a big projects, and areas which they covered are pretty straight forward, so I would say that we're satisfied in pretty much every aspect of work

BACKGROUND

Please describe your company and your position there.

I'm the Chief Operating Officer at Tech Company with headquarter in CA, US. We are mostly focused on development dating software but also have few other IT projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quality geek?

We hired guys for manual and automation QA + Product Management + FE Development + Design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Strong management, professional team, accurate and useful reporting, competitive price

Describe the project in detail and walk through their service package.

Guys connected to help us in a very difficult time while we needed to move a large database of dating site users from 20 y.o. legacy platform to our software. Later guys helped us to improve our system with adding new and new features. We used several different options such as QA (both manual and automation), PM, FE Development and Design.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 manual QA
• 1 automation QA
• 1 PM
• 2 FE Developer
• 1 Designer

All guys were strong professionals and easy in communication.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Started with 1 manual QA later we realised that using their services is very good thing for us as we can trust them. At the end of our cooperation we had several different areas of work fully covered by guys.

How effective was the workflow between your team and theirs?

They fully performed as a part of the current team and I felt no issues or problems with them. Always responsible and accurate.

What did you find most impressive or unique about this company?

The CEO was always open to helping us with our issues.

Are there any areas for improvement or something they could have done differently?

Keep going your way and you will meet the top. All is great.