Qrono Labs

BACKGROUND

Please describe your company and position.

 I am the COO of a software company 

Describe what your company does in a single sentence.

People Insights & Salary Benchmarking

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qrono Labs to accomplish?

• Increase website conversion rates for trial signups and lead generation
• Establish a scalable content marketing infrastructure through CMS implementation
• Modernize the dashboard user interface to improve user engagement and retention
• Improve website performance and mobile responsiveness
• Create a cohesive brand experience from marketing site through to product dashboard
• Re-design our new product proposition

SOLUTION

How did you find Qrono Labs?

Upwork

Why did you select Qrono Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Design of new website

Branding & Creative direction

Build of website

Creation  of digital marketing assets for social and affilliatees

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered on time and on budget

Reduced time-to-publish for blog posts and marketing content

Improved user session duration and reduced bounce rates on the website

Improved website loading speeds and Core Web Vitals scores

Enhanced dashboard user engagement metrics and feature adoption rates

Increased organic traffic and content marketing ROI through regular publishing capability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incredibly responsive, pragmatic and offered alternative ideas and approaches that were better than what we were thinking 

What was your primary form of communication with Qrono Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Aside from the incredible front end and back end design skills and ingenuity... Daniel and his team feel like they are part of your company. They care about what you are doing and aren't just out to "make a quick buck".

Are there any areas for improvement or something Qrono Labs could have done differently?

We could have amanged expectations better from our side. 

it would be great to hear more thoughts on how to manage "tasks" from their side to make work and feedback flow more easily. 

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Airtimeflip Technology Limited

Describe what your company does in a single sentence.

Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qrono Labs to accomplish?

UI/UX Design

SOLUTION

How did you find Qrono Labs?

I know the Co-founders Personally

Why did you select Qrono Labs over others?

• High ratings
• Company values aligned
• Personal Relationsip with the Co-Founders

How many teammates from Qrono Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Qrono Labs was contracted to design and develop two crucial components for our company, AirtimeFlip:

Landing Page:

Created a visually appealing and conversion-optimized landing page
Implemented responsive design for seamless viewing across all devices
Incorporated our brand identity and key messaging to attract potential customers
Integrated call-to-action elements to drive user engagement

Customer Dashboard:

Designed an intuitive and user-friendly dashboard interface
Developed a fully functional web application for customer account management
Implemented features for tracking airtime transactions and account balances
Created data visualization components for easy understanding of usage patterns
Ensured secure login and data protection measures

Throughout the project, Qrono Labs demonstrated expertise in both design and development, effectively translating our vision into a polished, high-performing digital presence. Their work significantly enhanced our user experience and streamlined our customer interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics I can remember now:
25% boost in lead generation from the landing page
40% increase in sign-up completion rate
29% increase in daily active users of the dashboard
45% reduction in customer support tickets related to account management
70% increase in average session duration on the dashboard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qrono Labs demonstrated excellent project management throughout our collaboration:

Consistently delivered items on or ahead of schedule
Highly responsive to our needs, often addressing queries within hours
Maintained clear communication through regular updates and meetings
Flexible in accommodating changes and additional requests
Used efficient project management tools for seamless collaboration

Their professionalism and attention to detail ensured a smooth project flow from start to finish.

What was your primary form of communication with Qrono Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Qrono Labs was their deep understanding of our business needs: They took the time to truly grasp our vision and challenges.

Are there any areas for improvement or something Qrono Labs could have done differently?

None I can think of at the moment.