# Proper Sky Proper Sky Reviews (6), Pricing, Services & Verified Ratings - Premier Verified - 4.8 out of 5 average review rating - 1 connections joined Proper Sky's Network [Visit Website](https://propersky.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/proper-sky) **IT The Proper Way.** Are you a small business (SMB) with 50 to 500 employees? Do you see technology as a competitive advantage and a way to differentiate your organization? Proper Sky is a managed IT services provider (MSP) delivering cloud solutions, cybersecurity services, strategic consulting, and infrastructure management to businesses across the Greater Philadelphia Area, New Jersey, and Delaware since 2006. Our ideal customers have real day to day technology needs and believe that maximizing worker and system uptime is the ideal way to drive down system costs. We focus on delivering practical IT solutions and IT support that protect your data and drive business growth. - 24x7 IT helpdesk support (Fully managed and co-managed IT) - IT System management - Cloud services (Microsoft 365 & Azure, Google Workspace & AWS certified) - Digital Transformation, cloud migrations and optimization - Cybersecurity management - Compliance - IT strategy and consulting - Backup and disaster recovery (BUDR) - Managed Voice - and more Discover IT The Proper Way. Only from Proper Sky. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Abington, PA (Headquarters) - Founded in 2006 - 1 languages: English - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 70% IT Managed Services - 20% Cybersecurity - 10% IT Strategy Consulting ### Focus Areas - Cloud Computing Focus: - 90% AWS Cloud Consulting & Implementation - 10% Azure Cloud Consulting & Implementation ### Industries - 10% Financial services - 50% Medical - 20% Non-profit - 5% Other industries - 15% Business services ### Clients - 80% Small Business (<$10M) - 20% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Proper Sky offers good value for cost, as highlighted by clients who appreciated their pricing fit and effective project management. Specific projects included IT infrastructure builds and managed services, with teams of 2-5 employees handling various tasks efficiently and meeting timelines without exceeding budgets. **Most Common Project Size**: $10,000 to $49,000 based on 5 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: $10,000 to $49,000 based on 4 reviews - Cybersecurity: $10,000 to $49,000 based on 2 reviews - IT Strategy Consulting: $10,000 to $49,000 based on 2 reviews - Custom Software Development: $50,000 to $199,999 based on 1 review - Application Management & Support: Confidential based on 1 review - Document Digitization & Management: Confidential based on 1 review - Business Consulting: Confidential based on 1 review - Application Testing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Proper Sky Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.8 ### Top Mentions - Timely (4 mentions) - Communicative (2 mentions) - Accessible (1 mentions) - Collaborative (1 mentions) - Creative (1 mentions) - Great project management (1 mentions) - Hard working (1 mentions) - Helpful (1 mentions) - Knowledgeable (1 mentions) - Patient (1 mentions) - Transparent (1 mentions) ### Review Highlights **Creative Problem Solving** Proper Sky is commended for their ability to devise creative solutions to unexpected challenges. Their proactive approach, such as setting up temporary internet solutions, demonstrates their commitment to maintaining client operations. **Desire for Expanded Services** While clients are satisfied with Proper Sky's current offerings, some express interest in seeing the company expand its service range to replace less reliable vendors, indicating room for growth in service diversity. **Strong Technical Expertise** Proper Sky is lauded for their technical proficiency in managed IT services, cloud migrations, infrastructure setup, and cybersecurity. Clients appreciate their ability to provide tailored solutions that enhance productivity and meet industry regulations. **Reliable and Responsive Support** Clients highlight Proper Sky's reliability and prompt response to issues. Their support team is available 24/7, ensuring minimal downtime and quick problem resolution, which clients find invaluable. **Excellent Communication** Clients value Proper Sky's ongoing communication and transparency throughout projects. Their willingness to listen and engage in meaningful dialogue helps ensure that client needs are fully understood and met. **Seamless Integration with Client Culture** Proper Sky is praised for fitting naturally into the client's organizational culture, treating clients as partners, and fostering a collaborative working relationship. This approach enhances the overall client experience. **High Client Satisfaction** Clients express high satisfaction with Proper Sky's services, noting improvements in productivity, cost savings, and satisfaction with ticket resolutions. Their holistic approach and commitment to results are particularly appreciated. **Exceptional Project Management** Clients consistently praise Proper Sky for delivering projects on time, under budget, and with excellent communication. Their project managers are noted for their dedication, timely delivery, and ability to exceed expectations. ### Proper Sky Reviews #### Managed IT Services for Forensics & Litigation Consultancy (Featured Review) **The Project** - Services: Application Management & Support, Application Testing, Business Consulting, Cybersecurity, Document Digitization & Management, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Dec. 2022 - Ongoing **Project Summary**: Proper Sky provides managed IT services for a forensics and litigation consultancy. The team provides IT support, manages IT vendors and projects, helps onboard new teammates, and assesses security threats. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director of HR & Operations, DJS Associates, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 18, 2023 **Feedback Summary**: Proper Sky’s efforts have improved productivity and increased staff satisfaction with ticket resolutions. The team's inclusive, collaborative, and transparent approach ensures that the best solution is reached. Their talent, knowledge, and commitment are impressive. The project was well-managed. ""Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing."" **BACKGROUND** Please describe your company and position. I am the Executive Director of Human Resources and Operations of DJS Associates, Inc. Describe what your company does in a single sentence. DJS Associates, Inc. has been, and continues to be, a trusted source of quality forensic consulting and litigation support services for the legal community, insurance industry, government entities, and the public and private sectors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Proper Sky to accomplish? Partner with leadership on Company IT Budget Roll out new hardware and software systems company wide Onboard DJS Associates, Inc as a full client of Proper Sky's MSP services Upgrade Network Capabilities Partner with leadership on IT Strategic Plan **SOLUTION** How did you find Proper Sky? Online Search Why did you select Proper Sky over others? High ratings Close to my geographic location Pricing fit our budget Great culture fit Good value for cost Company values aligned What was the size of Proper Sky’s team? 12 Describe the scope of work in detail. Please include a summary of key deliverables. Proper Sky has successfully transitioned the company from an in-house IT team to a managed service client by providing several managed IT services to our company, including fully managed IT support, comprised of both remote and on-site help desk services. Proper Sky has completed, and continues to expand upon, full technology consultation services and project management. With these deliverables, the DJS Team has become more productive (with a streamlined approach) and able to utilize our systems and storage capacities more effectively. Proper Sky implemented multiple products including multi-redundant backup services, monitoring, patching, and end-point protection, both EDR and MDR – providing the team comfort in the reliability of the tools in place. Proper Sky completes strategic business reviews with DJS leadership, leads IT vendor management, and identifies potential risks through assessments and gap analyses. Proper Sky manages our environment wide asset tracking system and asset lifecycle plan. All the above resulting in a safe, well-organized, efficient, supportive, and cost-effective IT structure. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Higher associate satisfaction with ticket resolution – both in timeliness and solutions presented Improved efficiency with work completed within network and with company hardware Advanced knowledge retention with thorough documentation Increased access to resources Enhanced team productivity Higher levels of care with project management Transparency, communication, and collaboration during onboarding process, from initial meet to migration day Describe their project management. Did they deliver items on time? How did they respond to your needs? Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing. Proper Sky is led by one of the most talented, dedicated, knowledgeable, collaborative, and realistic professionals I have ever known. The projects, objectives and deliverables committed to and planned were delivered timely every step of the way over a multi-month timeline. The Proper Sky team also provided consistent updates along the way. When responding to our needs, the team took time to listen and ask engaging and thought-provoking questions, which is incredibly helpful when you might not know what questions to ask. The Proper Sky team focused on getting to know us - including all the end users. The value our relationship with Proper Sky team is immeasurable and the way they work beside us truly makes them part of the DJS family. What was your primary form of communication with Proper Sky? In-Person Meeting What did you find most impressive or unique about this company? Proper Sky's holistic approach - the team wants to ensure each stakeholder and resource is represented in each decision made, ensuring the best results are realized. Are there any areas for improvement or something Proper Sky could have done differently? N/A --- #### Cybersecurity & Managed IT Services for Nonprofit Org **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $10,000 to $49,999 - Project length: June - Aug. 2024 **Project Summary**: Proper Sky provided managed IT services for a nonprofit organization. The team set up cloud management, restructured licensing, and transferred data from the on-site server to Microsoft SharePoint. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Families Forward Philadelphia (FFP) - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 23, 2025 **Feedback Summary**: Proper Sky helped the client achieve secure, remote access to company data, enabling employees to work efficiently from anywhere. The team streamlined the printing process across the organization, boosting overall productivity. Proper Sky provided a clearly defined scope and completed work on time. ""Proper Sky had a very wonderful way of fitting naturally into the culture of the organization."" **BACKGROUND** Please describe your company and position.I am the COO of Families Forward Philadelphia (FFP)Describe what your company does in a single sentence.Families Forward Philadelphia is a nonprofit with over 100 years of service, dedicated to helping families experiencing homelessness in the region through emergency & transitional housing support and programs that promote long-term stability and self-sufficiency. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Proper Sky to accomplish?As our managed services provider, Proper Sky helps us leverage IT to achieve our mission. They are our dedicated support for all things IT. Recently we engaged Proper Sky to complete a cloud migration project aimed at modernizing our infrastructure. The primary goal was to eliminate on-premises file servers and transition to a secure, cloud-based solution that would allow our team to access data from anywhere. **SOLUTION** How did you find Proper Sky?ReferralWhy did you select Proper Sky over others?Referred to meCompany values alignedHow many teammates from Proper Sky were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of this project included setting up cloud print management, restructuring licensing to support Microsoft Intune policy configuration, migrating the Active Directory domain controller to Azure AD, transferring data from the on-premises file server to SharePoint, and fully decommissioning the legacy server. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We achieved secure, remote access to company data, enabling employees to work efficiently from anywhere. Additionally, the printing process was streamlined across the organization. Together, these improvements significantly boosted overall productivity.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project had a clearly defined scope and a dedicated project manager who oversaw every stage from start to finish. Each phase was completed on schedule, resulting in a smooth and well-executed experience overall.What was your primary form of communication with Proper Sky?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Proper Sky had a very wonderful way of fitting naturally into the culture of the organization. Their patience (yet persistence) in moving the project along was refreshing. We never felt like a customer – more like partners.Are there any areas for improvement or something Proper Sky could have done differently?Nothing to note.  --- #### IT Managed Services for Medical Dispensary **The Project** - Services: Custom Software Development, IT Managed Services - Project size: $50,000 to $199,999 - Project length: Mar. - Apr. 2018 **Project Summary**: A medical dispensary hired Proper Sky to build the server and infrastructure of their software, CannaPoint. Proper Sky handled firewall tasks and set up surveillance security cameras for the client's property. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Trilogy Wellness of Maryland LLC - Industry: Medical - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 4, 2024 **Feedback Summary**: Proper Sky delivered a highly available system and helped the client meet the regulations for video retention and availability. They completed all tasks on time and under budget. They also ensured stellar communication, provided 24/7 support, and worked around the clock to meet the client's needs. ""Their ongoing communication was priceless!"" **BACKGROUND** Please describe your company and position.I am the CEO of Trilogy Wellness of Maryland LLCDescribe what your company does in a single sentence.Medical Dispensary  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Proper Sky to accomplish?• A cannabis startup partnered with Proper Sky to build the server and infrastructure to support our industry software CannaPoint.• We also needed high surveillance camera security for the entire property which Proper Sky helped facilitate.• On top of that, Proper Sky’s helpdesk support team delivers day to day helpdesk support to ensure our systems and employees are up and running. **SOLUTION** How did you find Proper Sky?ReferralWhy did you select Proper Sky over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Proper Sky were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Proper Sky built out the server infrastructure to support their Cannabis startup, which includes WAN/LAN, Firewall, Wireless Routing, Switches, Security and VLANs as well as all the security surveillance prior to grand opening. Proper Sky helpdesk is there as our 24x7 ongoing support for any technical needs.   **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Highly available redundant server systemNetwork segmentation that kept the security cameras up and running 24x7 Met MD regulations for video retention and availability Had location Opened up and running earlier than grand opening Describe their project management. Did they deliver items on time? How did they respond to your needs?Project hit all milestones with in time line and under budget.Their ongoing communication was priceless!What was your primary form of communication with Proper Sky?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Willingness to helpCommunication Worked around the Clock to ensure goals were hit on timeAre there any areas for improvement or something Proper Sky could have done differently?Nothing to Note  --- #### Managed IT & Cybersecurity for Nonprofit Organization **The Project** - Project size: $1,000,000 to $9,999,999 - Project length: June 2016 - Jan. 2023 **Project Summary**: Proper Sky provided managed IT and cybersecurity support for a nonprofit organization. This involved managing their IT helpdesk, purchasing and installing hardware and software, and maintaining their servers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Finance & CFO, Intercommunity Action - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Jun 22, 2023 **Feedback Summary**: Proper Sky's support ensured almost no downtime and increased the client's cost savings. A reliable, organized partner, the team stayed on budget and was quick to address issues throughout. They effectively utilized their resources to address the client's needs and keep their systems up and running. "“We were impressed with Proper Sky’s ability to effectively utilize their resources to address all of our needs.”" **BACKGROUND** Introduce your business and what you do there.I’m the CFO and VP of finance at a nonprofit organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Proper Sky?We used to have in-house IT staff, but we thought it would be a better option to outsource our IT needs. **SOLUTION** What was the scope of their involvement?Proper Sky provided us with managed IT support. They initially did a complete assessment of our IT infrastructure and environment and provided a thorough report that included improvement suggestions based on our budget. Their responsibilities involved managing our IT helpdesk, purchasing and installing hardware and software, maintaining and upgrading our servers, and even managing our security cameras and phone systems. They also provided cybersecurity training for our employees and implemented a ticketing system for our agency. They always had one person on-site as well as a whole team at their home base providing remote support for us.What is the team composition?We worked with Jim (Founder & CEO), Shana (Director of Finance), and Kalin (Centralized Services Manager). Jim was amazing. He understood our needs, and there was nothing he couldn’t fix.What is the status of this engagement?We worked together from June 2016–January 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Proper Sky quickly got everyone set up remotely without missing even one hour of work. We experienced almost no downtime while we were working with them. If something went down, Proper Sky already had a backup set up for it. We also experienced an increase in our internet speed and a lot of cost savings.How did Proper Sky perform from a project management standpoint?Proper Sky performed well in terms of project management. They stayed on budget and always went above and beyond to meet deadlines. They were quick to address support tickets, communicated constantly, and provided regular updates.We primarily communicated through emails and phone calls. They used their own ticket management system.What did you find most impressive about them?We were impressed with Proper Sky’s ability to effectively utilize their resources to address all of our needs and keep our systems up and running at all times.Are there any areas they could improve?No. --- #### Managed IT Services for Forensics & Litigation Consultancy **The Project** - Services: Application Management & Support, Application Testing, Business Consulting, Cybersecurity, Document Digitization & Management, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Dec. 2022 - Ongoing **Project Summary**: Proper Sky provides managed IT services for a forensics and litigation consultancy. The team provides IT support, manages IT vendors and projects, helps onboard new teammates, and assesses security threats. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director of HR & Operations, DJS Associates, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 18, 2023 **Feedback Summary**: Proper Sky’s efforts have improved productivity and increased staff satisfaction with ticket resolutions. The team's inclusive, collaborative, and transparent approach ensures that the best solution is reached. Their talent, knowledge, and commitment are impressive. The project was well-managed. ""Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing."" **BACKGROUND** Please describe your company and position. I am the Executive Director of Human Resources and Operations of DJS Associates, Inc. Describe what your company does in a single sentence. DJS Associates, Inc. has been, and continues to be, a trusted source of quality forensic consulting and litigation support services for the legal community, insurance industry, government entities, and the public and private sectors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Proper Sky to accomplish? Partner with leadership on Company IT Budget Roll out new hardware and software systems company wide Onboard DJS Associates, Inc as a full client of Proper Sky's MSP services Upgrade Network Capabilities Partner with leadership on IT Strategic Plan **SOLUTION** How did you find Proper Sky? Online Search Why did you select Proper Sky over others? High ratings Close to my geographic location Pricing fit our budget Great culture fit Good value for cost Company values aligned What was the size of Proper Sky’s team? 12 Describe the scope of work in detail. Please include a summary of key deliverables. Proper Sky has successfully transitioned the company from an in-house IT team to a managed service client by providing several managed IT services to our company, including fully managed IT support, comprised of both remote and on-site help desk services. Proper Sky has completed, and continues to expand upon, full technology consultation services and project management. With these deliverables, the DJS Team has become more productive (with a streamlined approach) and able to utilize our systems and storage capacities more effectively. Proper Sky implemented multiple products including multi-redundant backup services, monitoring, patching, and end-point protection, both EDR and MDR – providing the team comfort in the reliability of the tools in place. Proper Sky completes strategic business reviews with DJS leadership, leads IT vendor management, and identifies potential risks through assessments and gap analyses. Proper Sky manages our environment wide asset tracking system and asset lifecycle plan. All the above resulting in a safe, well-organized, efficient, supportive, and cost-effective IT structure. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Higher associate satisfaction with ticket resolution – both in timeliness and solutions presented Improved efficiency with work completed within network and with company hardware Advanced knowledge retention with thorough documentation Increased access to resources Enhanced team productivity Higher levels of care with project management Transparency, communication, and collaboration during onboarding process, from initial meet to migration day Describe their project management. Did they deliver items on time? How did they respond to your needs? Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing. Proper Sky is led by one of the most talented, dedicated, knowledgeable, collaborative, and realistic professionals I have ever known. The projects, objectives and deliverables committed to and planned were delivered timely every step of the way over a multi-month timeline. The Proper Sky team also provided consistent updates along the way. When responding to our needs, the team took time to listen and ask engaging and thought-provoking questions, which is incredibly helpful when you might not know what questions to ask. The Proper Sky team focused on getting to know us - including all the end users. The value our relationship with Proper Sky team is immeasurable and the way they work beside us truly makes them part of the DJS family. What was your primary form of communication with Proper Sky? In-Person Meeting What did you find most impressive or unique about this company? Proper Sky's holistic approach - the team wants to ensure each stakeholder and resource is represented in each decision made, ensuring the best results are realized. Are there any areas for improvement or something Proper Sky could have done differently? N/A --- #### IT Management for Medical Practice **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: A medical practice hired Proper Sky to install and manage all of its IT services. Services included: VOIP, cybersecurity, EHR, office security cameras, music, scanners, credit card billing, and other services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Keystone Dermatology Partners - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 11, 2020 **Feedback Summary**: The medical practice is happy with Proper Sky's work as they no longer need to think about IT because everything works. They're quick to come up with creative solutions, like when the practice's internet went down. The team at Proper Sky was outstanding as they were accessible and responsive. ""We're very happy with the outcome. I don't think twice about our IT needs — everything simply works." " **BACKGROUND** Please describe your company and your position there. I am the founder of a medical practice. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Proper Sky? We hired Proper Sky to install and manage our entire IT services suite: (VOIP, cypersecurity, EHR, office security cameras, credit card billing, and other services). What were your goals for this project? ...not to ever have to think about our IT services...(to be able to simply turn on the computers and have everything work as intended) **SOLUTION** How did you select this vendor? We interviewed 3 other vendors and spoke with multiple references. Describe the project in detail. Project involved installing and continuing to manage all of our IT needs. These include: VOIP, EMR, credit card billing, cybersecurity, office security cameras, music for each room, remote access, shared server space, networked scanners and printers. What was the team composition? We worked closely with a single team leader (James Crescenzo) as well as the company founder (Jim Smith). However, we've also had interactions with many other supporting members at ProperSky along the way. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We're very happy with the outcome. Best example is that I really don't think twice about our IT needs--everything simply works. Furthermore, when we have questions or concerns, they are great about coming up with quick and creative solutions. One day, we lost connectivity to the internet due to unscheduled and unreported work on a nearby node, within 30 minutes, the Proper Sky team came to our office and set up a mobile cellular hot spot to restore our access. It was seamless and life saving. Another time we had questions about how to most efficiently staff the offices. Proper Sky now provides regular reports in Power BI so we can track how the phones are being utilized. This is extremely helpful. How effective was the workflow between your team and theirs? Outstanding. We have a basic number and email to contact for routine needs. For anything more pressing, we can send text messages to the team leaders and we get a response in minutes. What did you find most impressive about this company? -extremely accessible and responsive Are there any areas for improvement? -it'd be nice if they provided other services...and take the place of our other less reliable and accessible vendors --- #### IT Managed Services for Nonprofit Organization **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Proper Sky provides ongoing 24/7 IT help desk support for a nonprofit. They manage the infrastructure, cybersecurity program, and cyber training.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Executive Asst. to CEO & Office Manager, Northern Children - Industry: Non-profit - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Mar 27, 2024 **Feedback Summary**: Through Proper Sky’s efforts, the client has access to the tools needed to be productive and provide support to their families. The team collaborates well and understands the needs of the project. They are timely with deliverables. ""Proper Sky does a great job collaborating and understanding our needs."" **BACKGROUND** Please describe your company and position.I am the Executive Asst to CEO & Office Manager of Northern ChildrenDescribe what your company does in a single sentence.We support the healthy development of children and youth while stabilizing their families to build stronger communities. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Proper Sky to accomplish?Implement processes that reduce downtimeSystem securityEnhance Infrastructure **SOLUTION** How did you find Proper Sky?ReferralWhy did you select Proper Sky over others?Great culture fitexperiences supporting nonprofitsHow many teammates from Proper Sky were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Proper Sky provides us with ongoing 24x7 IT helpdesk support services. · Proper Sky manages our infrastructure and cybersecurity program from patch management, to endpoint detection and response, cyber training and much more. · Proper Sky provides regular business review meetings and lifecycle support **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?IT Support ensures our team always has access to the tools needed to be productive and therefore provide support to our clients and familiesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Proper Sky does a great job collaborating and understanding our needs. They do their best to make sure they are timely with deliverables with ongoing projects and support.What was your primary form of communication with Proper Sky?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?This company feels like an extension of our Northern team.Are there any areas for improvement or something Proper Sky could have done differently?Nothing to make mention of at this time. --- ## Portfolio & Awards ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cybersecurity_company_philadelphia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_philadelphia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_managed_service_provider_philadelphia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_managed_service_provider_pennsylvania_2026.svg) ### Industry Recognitions - #106 on Top Managed Service Providers Worldwide - CRN's 2025 Managed Service Provider 500 - Philadelphia 100 - AWS Certified Solutions Architect - Paul Green's MSP Marketing - Microsoft Small & Mid-Market Cloud Silver Partner - PR Newswire ## Key Clients - Keystone Dermatology Partners ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 5 - Overall Review Rating: 4.8 Last Updated: 2026-06-25T13:22:08Z ### Business Entity - Business Entity Name: Proper Sky Inc. - Jurisdiction of Formation: Pennsylvania - Date of Formation: December 29, 2006 - Status: Active - Last Updated: October 13, 2022 - ID: 3697905 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: October 13, 2022 ## Locations (1) ### Abington, PA (Headquarters) - 1916 Old York Rd - Abington, PA 19001 - United States - 10 - 15 employees - Phone: 2153058899 ## Connections - Ceciley Bradford, MS, MBA, PhD (Families Forward Philadelphia) ## Contact Proper Sky [Send a message](https://clutch.co/profile/proper-sky) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/proper-sky-it-consutling/) - [Facebook](https://www.facebook.com/propersky) - [X](https://twitter.com/propersky) - [Instagram](https://www.instagram.com/proper.sky/)