Name: Proper Sky
Address: 1916 Old York Rd, Abington, United States, PA, 19001, US
Telephone: 2153058899
Price range: $100 - $149
Rating: 4.8

IT The Proper Way.

Are you a small business (SMB) with 20 to 300 employees? Do you see technology as a competitive advantage and a way to differentiate your organization?

Proper Sky is a managed IT services provider (MSP) delivering cloud solutions, cybersecurity services, strategic consulting, and infrastructure management to businesses across the Greater Philadelphia Area, New Jersey, and Delaware since 2006.

Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Abington, PA
Year founded
Founded 2006
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.8 /5

What Clients Have Said

Proper Sky offers good value for cost, as highlighted by clients who appreciated their pricing fit and effective project management. Specific projects included IT infrastructure builds and managed services, with teams of 2-5 employees handling various tasks efficiently and meeting timelines without exceeding budgets.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Proper Sky Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Creative Problem Solving

Proper Sky is commended for their ability to devise creative solutions to unexpected challenges. Their proactive approach, such as setting up temporary internet solutions, demonstrates their commitment to maintaining client operations.
Exceptional Project Management

Clients consistently praise Proper Sky for delivering projects on time, under budget, and with excellent communication. Their project managers are noted for their dedication, timely delivery, and ability to exceed expectations.
Strong Technical Expertise

Proper Sky is lauded for their technical proficiency in managed IT services, cloud migrations, infrastructure setup, and cybersecurity. Clients appreciate their ability to provide tailored solutions that enhance productivity and meet industry regulations.
Reliable and Responsive Support

Clients highlight Proper Sky's reliability and prompt response to issues. Their support team is available 24/7, ensuring minimal downtime and quick problem resolution, which clients find invaluable.
Desire for Expanded Services

While clients are satisfied with Proper Sky's current offerings, some express interest in seeing the company expand its service range to replace less reliable vendors, indicating room for growth in service diversity.
High Client Satisfaction

Clients express high satisfaction with Proper Sky's services, noting improvements in productivity, cost savings, and satisfaction with ticket resolutions. Their holistic approach and commitment to results are particularly appreciated.

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Proper Sky Reviews

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Application Management & Support Application Testing Business Consulting Cybersecurity Document Digitization & Management IT Managed Services IT Strategy Consulting
Confidential
Dec. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing."

Apr 18, 2023

Executive Director of HR & Operations, DJS Associates, Inc.

Emily Mettin

Other industries
Abington, Pennsylvania
11-50 Employees
Online Review
Verified

Proper Sky provides managed IT services for a forensics and litigation consultancy. The team provides IT support, manages IT vendors and projects, helps onboard new teammates, and assesses security threats.

Proper Sky’s efforts have improved productivity and increased staff satisfaction with ticket resolutions. The team's inclusive, collaborative, and transparent approach ensures that the best solution is reached. Their talent, knowledge, and commitment are impressive. The project was well-managed.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Human Resources and Operations of DJS Associates, Inc.

Describe what your company does in a single sentence.

DJS Associates, Inc. has been, and continues to be, a trusted source of quality forensic consulting and litigation support services for the legal community, insurance industry, government entities, and the public and private sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proper Sky to accomplish?

Partner with leadership on Company IT Budget
Roll out new hardware and software systems company wide
Onboard DJS Associates, Inc as a full client of Proper Sky's MSP services
Upgrade Network Capabilities
Partner with leadership on IT Strategic Plan

SOLUTION

How did you find Proper Sky?

Online Search

Why did you select Proper Sky over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

What was the size of Proper Sky’s team?

Describe the scope of work in detail. Please include a summary of key deliverables.

Proper Sky has successfully transitioned the company from an in-house IT team to a managed service client by providing several managed IT services to our company, including fully managed IT support, comprised of both remote and on-site help desk services. Proper Sky has completed, and continues to expand upon, full technology consultation services and project management.

With these deliverables, the DJS Team has become more productive (with a streamlined approach) and able to utilize our systems and storage capacities more effectively. Proper Sky implemented multiple products including multi-redundant backup services, monitoring, patching, and end-point protection, both EDR and MDR – providing the team comfort in the reliability of the tools in place.

Proper Sky completes strategic business reviews with DJS leadership, leads IT vendor management, and identifies potential risks through assessments and gap analyses. Proper Sky manages our environment wide asset tracking system and asset lifecycle plan. All the above resulting in a safe, well-organized, efficient, supportive, and cost-effective IT structure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher associate satisfaction with ticket resolution – both in timeliness and solutions presented
Improved efficiency with work completed within network and with company hardware
Advanced knowledge retention with thorough documentation
Increased access to resources
Enhanced team productivity
Higher levels of care with project management
Transparency, communication, and collaboration during onboarding process, from initial meet to migration day

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Since the very first meeting I had with the Proper Sky team, they have been nothing short of amazing. Proper Sky is led by one of the most talented, dedicated, knowledgeable, collaborative, and realistic professionals I have ever known. The projects, objectives and deliverables committed to and planned were delivered timely every step of the way over a multi-month timeline.

The Proper Sky team also provided consistent updates along the way. When responding to our needs, the team took time to listen and ask engaging and thought-provoking questions, which is incredibly helpful when you might not know what questions to ask. The Proper Sky team focused on getting to know us - including all the end users. The value our relationship with Proper Sky team is immeasurable and the way they work beside us truly makes them part of the DJS family.

What was your primary form of communication with Proper Sky?

In-Person Meeting

What did you find most impressive or unique about this company?

Proper Sky's holistic approach - the team wants to ensure each stakeholder and resource is represented in each decision made, ensuring the best results are realized.

Are there any areas for improvement or something Proper Sky could have done differently?

N/A

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
June - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Proper Sky had a very wonderful way of fitting naturally into the culture of the organization."

Jul 23, 2025

COO, Families Forward Philadelphia (FFP)

Ceciley Bradford, MS, MBA, PhD

Other industries
Philadelphia, Pennsylvania
11-50 Employees
Online Review
Verified

Proper Sky provided managed IT services for a nonprofit organization. The team set up cloud management, restructured licensing, and transferred data from the on-site server to Microsoft SharePoint.

Proper Sky helped the client achieve secure, remote access to company data, enabling employees to work efficiently from anywhere. The team streamlined the printing process across the organization, boosting overall productivity. Proper Sky provided a clearly defined scope and completed work on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of Families Forward Philadelphia (FFP)

Describe what your company does in a single sentence.

Families Forward Philadelphia is a nonprofit with over 100 years of service, dedicated to helping families experiencing homelessness in the region through emergency & transitional housing support and programs that promote long-term stability and self-sufficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proper Sky to accomplish?

As our managed services provider, Proper Sky helps us leverage IT to achieve our mission. They are our dedicated support for all things IT. Recently we engaged Proper Sky to complete a cloud migration project aimed at modernizing our infrastructure. The primary goal was to eliminate on-premises file servers and transition to a secure, cloud-based solution that would allow our team to access data from anywhere.

SOLUTION

How did you find Proper Sky?

Referral

Why did you select Proper Sky over others?

Referred to me
Company values aligned

How many teammates from Proper Sky were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of this project included setting up cloud print management, restructuring licensing to support Microsoft Intune policy configuration, migrating the Active Directory domain controller to Azure AD, transferring data from the on-premises file server to SharePoint, and fully decommissioning the legacy server.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved secure, remote access to company data, enabling employees to work efficiently from anywhere. Additionally, the printing process was streamlined across the organization. Together, these improvements significantly boosted overall productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project had a clearly defined scope and a dedicated project manager who oversaw every stage from start to finish. Each phase was completed on schedule, resulting in a smooth and well-executed experience overall.

What was your primary form of communication with Proper Sky?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Proper Sky had a very wonderful way of fitting naturally into the culture of the organization. Their patience (yet persistence) in moving the project along was refreshing. We never felt like a customer – more like partners.

Are there any areas for improvement or something Proper Sky could have done differently?

Nothing to note.

RATINGS

5.0

Custom Software Development IT Managed Services
$50,000 to $199,999
Mar. - Apr. 2018

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ongoing communication was priceless!"

Jun 4, 2024

CEO, Trilogy Wellness of Maryland LLC

Herman Dunst

Medical
Ellicott City, Maryland
11-50 Employees
Online Review
Verified

A medical dispensary hired Proper Sky to build the server and infrastructure of their software, CannaPoint. Proper Sky handled firewall tasks and set up surveillance security cameras for the client's property.

Proper Sky delivered a highly available system and helped the client meet the regulations for video retention and availability. They completed all tasks on time and under budget. They also ensured stellar communication, provided 24/7 support, and worked around the clock to meet the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Trilogy Wellness of Maryland LLC

Describe what your company does in a single sentence.

Medical Dispensary

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proper Sky to accomplish?

• A cannabis startup partnered with Proper Sky to build the server and infrastructure to support our industry software CannaPoint.
• We also needed high surveillance camera security for the entire property which Proper Sky helped facilitate.
• On top of that, Proper Sky’s helpdesk support team delivers day to day helpdesk support to ensure our systems and employees are up and running.

SOLUTION

How did you find Proper Sky?

Referral

Why did you select Proper Sky over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from Proper Sky were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.
Proper Sky built out the server infrastructure to support their Cannabis startup, which includes WAN/LAN, Firewall, Wireless Routing, Switches, Security and VLANs as well as all the security surveillance prior to grand opening. Proper Sky helpdesk is there as our 24x7 ongoing support for any technical needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Highly available redundant server system
Network segmentation that kept the security cameras up and running 24x7
Met MD regulations for video retention and availability
Had location Opened up and running earlier than grand opening

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project hit all milestones with in time line and under budget.
Their ongoing communication was priceless!

What was your primary form of communication with Proper Sky?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to help
Communication
Worked around the Clock to ensure goals were hit on time

Are there any areas for improvement or something Proper Sky could have done differently?

Nothing to Note

RATINGS

5.0

"Outstanding"

$1,000,000 to $9,999,999
June 2016 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“We were impressed with Proper Sky’s ability to effectively utilize their resources to address all of our needs.”

Jun 22, 2023

VP Finance & CFO, Intercommunity Action

Lori Kubicky

Other industries
Philadelphia, Pennsylvania
Phone Interview
Verified

Proper Sky provided managed IT and cybersecurity support for a nonprofit organization. This involved managing their IT helpdesk, purchasing and installing hardware and software, and maintaining their servers.

Proper Sky's support ensured almost no downtime and increased the client's cost savings. A reliable, organized partner, the team stayed on budget and was quick to address issues throughout. They effectively utilized their resources to address the client's needs and keep their systems up and running.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO and VP of finance at a nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Proper Sky?

We used to have in-house IT staff, but we thought it would be a better option to outsource our IT needs.

SOLUTION

What was the scope of their involvement?

Proper Sky provided us with managed IT support. They initially did a complete assessment of our IT infrastructure and environment and provided a thorough report that included improvement suggestions based on our budget. Their responsibilities involved managing our IT helpdesk, purchasing and installing hardware and software, maintaining and upgrading our servers, and even managing our security cameras and phone systems. They also provided cybersecurity training for our employees and implemented a ticketing system for our agency. They always had one person on-site as well as a whole team at their home base providing remote support for us.

What is the team composition?

We worked with Jim (Founder & CEO), Shana (Director of Finance), and Kalin (Centralized Services Manager). Jim was amazing. He understood our needs, and there was nothing he couldn’t fix.

What is the status of this engagement?

We worked together from June 2016–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Proper Sky quickly got everyone set up remotely without missing even one hour of work. We experienced almost no downtime while we were working with them. If something went down, Proper Sky already had a backup set up for it. We also experienced an increase in our internet speed and a lot of cost savings.

How did Proper Sky perform from a project management standpoint?

Proper Sky performed well in terms of project management. They stayed on budget and always went above and beyond to meet deadlines. They were quick to address support tickets, communicated constantly, and provided regular updates.

We primarily communicated through emails and phone calls. They used their own ticket management system.

What did you find most impressive about them?

We were impressed with Proper Sky’s ability to effectively utilize their resources to address all of our needs and keep our systems up and running at all times.

Are there any areas they could improve?

No.

RATINGS

5.0

IT Managed Services
$10,000 to $49,999
Aug. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're very happy with the outcome. I don't think twice about our IT needs — everything simply works."

Apr 11, 2020

Founder, Keystone Dermatology Partners

Clifford Perlis

Other industries
King of Prussia, Pennsylvania
11-50 Employees
Online Review
Verified

A medical practice hired Proper Sky to install and manage all of its IT services. Services included: VOIP, cybersecurity, EHR, office security cameras, music, scanners, credit card billing, and other services.

The medical practice is happy with Proper Sky's work as they no longer need to think about IT because everything works. They're quick to come up with creative solutions, like when the practice's internet went down. The team at Proper Sky was outstanding as they were accessible and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of a medical practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Proper Sky?

We hired Proper Sky to install and manage our entire IT services suite: (VOIP, cypersecurity, EHR, office security cameras, credit card billing, and other services).

What were your goals for this project?

...not to ever have to think about our IT services...(to be able to simply turn on the computers and have everything work as intended)

SOLUTION

How did you select this vendor?

We interviewed 3 other vendors and spoke with multiple references.

Describe the project in detail.

Project involved installing and continuing to manage all of our IT needs. These include: VOIP, EMR, credit card billing, cybersecurity, office security cameras, music for each room, remote access, shared server space, networked scanners and printers.

What was the team composition?

We worked closely with a single team leader (James Crescenzo) as well as the company founder (Jim Smith). However, we've also had interactions with many other supporting members at ProperSky along the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're very happy with the outcome. Best example is that I really don't think twice about our IT needs--everything simply works. Furthermore, when we have questions or concerns, they are great about coming up with quick and creative solutions. One day, we lost connectivity to the internet due to unscheduled and unreported work on a nearby node, within 30 minutes, the Proper Sky team came to our office and set up a mobile cellular hot spot to restore our access. It was seamless and life saving. Another time we had questions about how to most efficiently staff the offices. Proper Sky now provides regular reports in Power BI so we can track how the phones are being utilized. This is extremely helpful.

How effective was the workflow between your team and theirs?

Outstanding. We have a basic number and email to contact for routine needs. For anything more pressing, we can send text messages to the team leaders and we get a response in minutes.

What did you find most impressive about this company?

-extremely accessible and responsive

Are there any areas for improvement?

-it'd be nice if they provided other services...and take the place of our other less reliable and accessible vendors

RATINGS

5.0

"outstanding team"

Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Jan. 2020 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"Proper Sky does a great job collaborating and understanding our needs."

Mar 27, 2024

Executive Asst. to CEO & Office Manager, Northern Children

Alysia Robinson

Non-profit
Philadelphia, Pennsylvania
201-500 Employees
Online Review

Proper Sky provides ongoing 24/7 IT help desk support for a nonprofit. They manage the infrastructure, cybersecurity program, and cyber training.

Through Proper Sky’s efforts, the client has access to the tools needed to be productive and provide support to their families. The team collaborates well and understands the needs of the project. They are timely with deliverables.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Asst to CEO & Office Manager of Northern Children

Describe what your company does in a single sentence.

We support the healthy development of children and youth while stabilizing their families to build stronger communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proper Sky to accomplish?

Implement processes that reduce downtime
System security
Enhance Infrastructure

SOLUTION

How did you find Proper Sky?

Referral

Why did you select Proper Sky over others?

Great culture fit
experiences supporting nonprofits

How many teammates from Proper Sky were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Proper Sky provides us with ongoing 24x7 IT helpdesk support services. · Proper Sky manages our infrastructure and cybersecurity program from patch management, to endpoint detection and response, cyber training and much more. · Proper Sky provides regular business review meetings and lifecycle support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IT Support ensures our team always has access to the tools needed to be productive and therefore provide support to our clients and families

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proper Sky does a great job collaborating and understanding our needs. They do their best to make sure they are timely with deliverables with ongoing projects and support.

What was your primary form of communication with Proper Sky?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

This company feels like an extension of our Northern team.

Are there any areas for improvement or something Proper Sky could have done differently?

Nothing to make mention of at this time.

RATINGS

4.0

Showing 1-6 of 6 Reviews

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Verified Client Reviews: 5

Overall Review Rating: 4.8

Source: Clutch

Last Updated: July 23, 2025

Business Entity

Business Entity Name	Proper Sky Inc.
Jurisdiction of Formation	Pennsylvania
Date of Formation	December 29, 2006
Status	Active
Last Updated	October 13, 2022
ID	3697905

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	October 13, 2022

Learn More About The Clutch Verification Process

Locations (1)

1916 Old York Rd Abington, PA, United States 19001

10 - 15

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Families Forward Philadelphia

(1)

Ceciley Bradford, MS, MBA, PhD

Proper Sky

IT The Proper Way.

1 Language that we service

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Proper Sky Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Creative Problem Solving

Exceptional Project Management

Strong Technical Expertise

Reliable and Responsive Support

Desire for Expanded Services

High Client Satisfaction

Reviews mentioning:

Proper Sky Reviews

Managed IT Services for Forensics & Litigation Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity & Managed IT Services for Nonprofit Org

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Medical Dispensary

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT & Cybersecurity for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Management for Medical Practice

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Proper Sky on Social

Connections

Families Forward Philadelphia