PropeloMedia

BACKGROUND

Please describe your company and position.

I am an executive of Redeemed Hardwood Flooring & Decking

Describe what your company does in a single sentence.

We are a floor covering company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PropeloMedia to accomplish?

• Lead generation
• Branding
• Direct marketing

SOLUTION

How did you find PropeloMedia?

Referral

Why did you select PropeloMedia over others?

Referred to me

What was the size of PropeloMedia’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Propelo did out direct mail and digital marketing, to 100k+ residents. We are looking for ROI, and within ourour Cost to Acquire budget limits

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ROI
• Number of website hits
• Cost to Acquire

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did a wonderful job walking me through things, including how direct mail works, how it cobines with digital, etc. Also they did the extra miles of doing the analysis after mailing

What was your primary form of communication with PropeloMedia?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The customer service, 1-to-1 touches, and the direct mail + digital combo service

Are there any areas for improvement or something PropeloMedia could have done differently?

Probably the slowness of direct mail, although I cannot really blame it on them, it's the Post Office's jobs. But Propelo did warn me about the range of mailing time.

BACKGROUND

Please describe your company and position.

I am the Vice President, Service Quality & Training of Provident Credit Union

Describe what your company does in a single sentence.

Provides financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PropeloMedia to accomplish?

• Onboarding
• Employee Recruitment

SOLUTION

How did you find PropeloMedia?

Referral

Why did you select PropeloMedia over others?

• Great culture fit
• Referred to me
• Company values aligned

What was the size of PropeloMedia’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Propelo helped us create a long-format onboarding video for our new hires and several short-format videos for recruitment purposes on social media platforms. The project entailed storyboarding, onsite and virtual interviews, editing and an extensive review process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Feedback from current employees
• Increased job applications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Propelo met all deliverables on time. They were incredibly responsive and accommodating. A pleasure to work with!

What was your primary form of communication with PropeloMedia?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Propelo's history with our organization helped them to provide valuable insight into the design of this project and make it even better!

Are there any areas for improvement or something PropeloMedia could have done differently?

None.

UPDATED REVIEW

This review was published on July 20, 2021.

Manager, Provident Credit Union

Financial Services

201-500 Employees

Redwood City, California, United States

Confidential

Jan 2021 - Mar 2021

Project summary

A credit union company hired PropeloMedia to provide video production services. They instructed logistics for the client's annual event video, taking care of everything from lighting to editing, among other efforts.

Feedback summary

Everyone in the client's team was delighted with the quality of PropeloMedia's work. They led an organized process and were patient to handle all the COVID-19 restrictions to make everything work correctly. Their flexibility and turnaround times were also key to the success of the project.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at a credit union company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PropeloMedia?

We needed help with our annual award banquet video.

SOLUTION

What was the scope of their involvement?

We do a video with all the employees who receive a top-performance award every year. We interviewed each winner, andthis year it was all made via Zoom. PropeloMedia sent out instructions with best practices for setting up lighting, scheduling, editing, and production. They did all the work remotely by Zoom from Oregon.

What is the team composition?

I worked with Joshua (Co-Founder), Andre (President), and a video editor from their team.

How did you come to work with PropeloMedia?

They were referred to us by an industry peer. 

How much have you invested with them?

We spent $40,000 with them.

What is the status of this engagement?

We worked on this project from January–March 2021

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s not a traditional quantifiable KPI project, but I can say that everybody in our company involved in the video was delighted with PropeloMedia’s work. The deliverable’s quality was better than the one we made last year, and everybody was thrilled.

How did PropeloMedia perform from a project management standpoint?

It was lovely to work with them; they were organized, patient, and handled all the COVID-19 pandemic challenges that arose.PropeloMedia made everyone in our team feel comfortable so they wouldn’t feel nervous when talking to a camera and answering questions.

Additionally, they were fantastic in their turnaround times; everything was either on time or early, and they paid attention to detail. I can’t say enough; they knocked it out of the park.

What did you find most impressive about them?

Their flexibility and willingness to work on our project were what stood out to me the most. It was something new for them, but they thought it through and made it possible to bring everyone together despite being forced to be socially distanced.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Any advice for potential customers?

If you don’t know exactly what you want, communicate it to them; they have a creative team, and they’ll be able to define what you want.

Star Ratings

Overall rating: 5.

Quality: 5.

Cost: 5.

Schedule: 5.

Willing to refer: 5.

BACKGROUND

Please describe your company and your position there.

I am the Creative and Design Director. We Specialize in any kind of Branding / Advertising /Design / Social Media

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PropeloMedia?

We were looking for a company that would not specialize in direct marketing, but be able to meet our tight deadline.

SOLUTION

How did you select this vendor?

referred to by another company

Describe the scope of their work in detail.

Full ability to quickly execute a marketing campaign via printed and mailed collateral

What was the team composition?

I worked closely with one of their account managers to properly make sure the process was smooth, fast, and flawless

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The campaign was successfully executed that we were able to secure future engagements

How effective was the workflow between your team and theirs?

The workflow was wonderful very fast communication.

What did you find most impressive about this company?

Their ability to get the job done in a timely manner. Great communication and nice to work with.

Is there any area for improvement or anything that could have been done differently?

No. I was very impressed, and I look forward to working with them again.