Name: Primal
Address: 29 Vanissa Building, Tower B, 14th Floor, Soi Chidlom, Ploenchit Road, Lumpini, Pathumwan, Bangkok, Thailand, 10330, TH
Telephone: +66 2 030 8000
Price range: $100 - $149
Rating: 4.8

Impact By Instinct®

Primal is a disruptive marketing agency that helps high-performing brands scale quickly with a full suite of integrated services across Strategy, Search, Performance, Creative, Social, and Data. We work as strategic partners, offering fast, seamless execution and complete marketing solutions that drive accelerated results. Our team of over 180 specialists blends innovation, local relevance, and global expertise to help brands grow and lead in their industries.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
Bangkok, Thailand
Year founded
Founded 2015
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.6 /5

What Clients Have Said

Primal offers competitive pricing that fits various budgets, providing good value for cost. Clients appreciate timely delivery and effective communication. Specific project costs are not disclosed, but clients report positive outcomes in online visibility and sales growth.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 17 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Primal Review Insights

Overall Review Rating

4.8

Quality 4.7
Schedule 4.8
Cost 4.6
Willing to Refer 4.6

Top Mentions

Review Highlights

Room for Improved Communication Tools

Some clients suggest Primal could enhance their communication by adopting additional tools and improving clarity on deadlines. Addressing these areas could further streamline collaboration.
Strong Project Management

Clients commend Primal's project management skills, highlighting their timely delivery, organized approach, and responsiveness. They maintain clear communication, ensuring alignment and addressing concerns promptly.
Customer-Centric Approach

Clients value Primal's dedication to understanding their specific needs and goals. They tailor strategies to align with client objectives, demonstrating a commitment to personalized service and client satisfaction.
Professional and Enthusiastic Team

Clients consistently highlight Primal’s professionalism and enthusiasm. Their team's dedication to achieving client goals and their respectful, collaborative approach foster strong, positive relationships.
Valuable Insights and Recommendations

Primal provides actionable insights and recommendations that help clients refine marketing strategies. Their expertise in data analysis and trend identification is a significant asset.
Successful KPI Achievement

Primal consistently meets and often exceeds clients' KPIs, such as increased sales, improved ROAS, and enhanced online visibility. Their strategic planning and execution drive measurable success.

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Primal Reviews

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Market Research Other Digital Marketing Social Media Marketing
Confidential
Sep. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Their delivery is on time."

Jul 11, 2025

Marketing Manager, Metro Systems Corporation Plc

Chawanporn Bunyarattapun

Other industries
Bangkok, Thailand
501-1,000 Employees
Online Review
Verified

Primal provides digital marketing services for an IT company. The team manages performance media, creates a media buying plan, optimizes the budget, and sets up and tracks ad campaigns.

The client has been satisfied with Primal's services. The team manifests their professionalism by always meeting the client's needs in a timely manner. Moreover, Primal communicates effectively through virtual meetings. Overall, the engagement has been going well.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Metro Systems Corporation Plc

Describe what your company does in a single sentence.

Metro Systems Corporation Plc (MSC) is a leading full-service information technology (IT)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Primal to accomplish?

Build Awareness
Brand Recognition
Generate Revenue

SOLUTION

How did you find Primal?

Online Search

Why did you select Primal over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Primal were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Account Management
- Dedicated Account Manager
- Dedicated Operations Team & Specialists
- Call & Email Support
- Monthly Reporting
- Quarterly Business Reviews

Performance Media Management
Google Search 1 Channel
- Media Buying Plan
- Budget Allocation Optimisation
- Campaign Set Up
- Always-On Campaign Optimisations
- Pixel Installation (GTM, FB, GA, Google)
- Basic Conversion Tracking Up to 2 Events

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of Leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their delivery is on time.

What was your primary form of communication with Primal?

Virtual Meeting

What did you find most impressive or unique about this company?

We have been working together for a long time on this project.

Are there any areas for improvement or something Primal could have done differently?

innovation creation

RATINGS

5.0

Digital Strategy Media Planning & Buying Other Digital Marketing
Confidential
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Primal has been friendly and easy to work with."

May 14, 2025

Art Director, Robinwood

Nopphong Silapichit

Other industries
Thailand
1-10 Employees
Online Review
Verified

Primal provides digital marketing services for a jewelry company. The team has created marketing advertisements to drive engagement and sales.

Thanks to Primal's ad campaigns, the client has been generating profit on a monthly basis. The team delivers items on time and coordinates well with the client through virtual meetings. Moreover, Primal's personable attitude has made them seamless to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Art Director of Robinwood

Describe what your company does in a single sentence.

Coperate as a team, purpose for flower jewelry lover for better life standrad

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Primal to accomplish?

team design
drive more engange
drive more message and sale

SOLUTION

How did you find Primal?

Referral

Why did you select Primal over others?

Good value for cost
Referred to me

How many teammates from Primal were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

scope of work : doing marketing advertisement that combine our company role together as a team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

as a sale is about profit and margin that gain every month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

delivery on time, good team member as a co ordination nice

What was your primary form of communication with Primal?

Virtual Meeting

What did you find most impressive or unique about this company?

friendly and easy to work with

Are there any areas for improvement or something Primal could have done differently?

not yet

RATINGS

5.0

Conversion Optimization Digital Strategy Pay Per Click
$200,000 to $999,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They helped us gain more quality users."

Dec 20, 2023

Associate Marketing, Macquarie Securities (Thailand)

Krittiya Kuldiloke

Financial services
Bangkok, Thailand
11-50 Employees
Online Review
Verified

A financial services company has hired Primal Digital Agency for digital strategy. The team's work includes search engine marketing for Google, GDN, and YouTube to spread brand and product awareness.

Primal Digital Agency's work has helped the client gain quality users, increase product sales, and spread awareness cost-effectively. Primal Digital Agency's team is timely, responsive to inquiries, and committed to the project's goals. The client also praises the team's proactive suggestions to enhance performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Associate Marketing of Macquarie Securities (Thailand)

Describe what your company does in a single sentence.

Derivatives warrant (DW)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Primal Digital Agency to accomplish?

Brand and product awareness
More product sell

SOLUTION

How did you find Primal Digital Agency?

Online Search

Why did you select Primal Digital Agency over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Primal Digital Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

SEM for financial (broker) Google search, GDN and YouTube. Key delivery :

Suitable Adwords for business
Increase quality users
Reduce cost per click
Spread out brand and product awareness

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They helped us gain more quality users
Increase product sell
Spread out awareness
Cost effective

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Khun deliver monthly report on time. Willing to help and answer my questions and suggest what suitable to do for my business to achieve the goal.

What was your primary form of communication with Primal Digital Agency?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Khun always suggest a new feature from google or YouTube in order to increase performance.

Are there any areas for improvement or something Primal Digital Agency could have done differently?

None

RATINGS

5.0

Media Planning & Buying Search Engine Optimization Social Media Marketing
$10,000 to $49,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"They deliver on time and offer good communication."

Dec 20, 2023

Online Manager, MBK Group

Anonymous

Retail
Bangkok, Thailand
5,001-10,000 Employees
Online Review

Primal Digital Agency provides SEO, SEM, and Google Display Network advertising services for a shopping center. Their goal is to increase traffic.

Primal Digital Agency's marketing efforts have had a good performance, marking the engagement's success. The team delivers items on time and offers good communication via virtual meetings.

Search Engine Optimization
Confidential
May - Aug. 2023

4.5

Quality: 4.5

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.5

"They responded to my requests in a timely manner."

Aug 10, 2023

Marketing Manager, Software Development Company

Anonymous

Other industries
Bangkok, Thailand
51-200 Employees
Online Review
Verified

Primal Digital Agency provided SEO services to a software development company. They created SEO strategies, provided on-page consultation, built links, and produced monthly articles.

Primal Digital Agency helped the client increase their website clicks. Their team impressed the client with their on-point technical recommendations. They also leveraged checklists and trackers, making everything easy and organized. Moreover, they responded promptly to the client's requests.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a software company.

Describe what your company does in a single sentence.

Enterprise Chatbot systems, AI-based generative Chatbots, pre-built social features for apps and websites, and building blocks for engaging employee experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Primal Digital Agency to accomplish?

Drive organic traffic via website
Lead generation
High Ranked on google search results

SOLUTION

How did you find Primal Digital Agency?

Online Search

Why did you select Primal Digital Agency over others?

High ratings

How many teammates from Primal Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hire Primal to craft the SEO strategies to gain monthly Organic Traffic in terms of clicks and impressions. Key deliverables are:

on-page consultation
backlinks providers
monthly articles

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clicks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tannapat (Ozone), the account manager from Primal, is the key contact person that always helps follow up with undone tasks from both sides. Working on checklists and trackers is easy and organized. He did respond to my requests in a timely manner.

What was your primary form of communication with Primal Digital Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their technical recommendations are on point and able to make a good kick-start for a new website.

Are there any areas for improvement or something Primal Digital Agency could have done differently?

RATINGS

4.5

Search Engine Optimization
Less than $10,000
Jan. 2023 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Easy access and comprehensive service."

May 18, 2023

Executive, Kor Printing and Instant Stickers

Anonymous

Business services
Bangkok, Thailand
11-50 Employees
Online Review

A printing company has hired Primal (Thailand) (previously Primal Digital Agency Thailand) to provide SEO and Ad advertising services.

Thanks to Primal (Thailand)'s (previously Primal Digital Agency Thailand's) work, the client has experienced an increase in traffic and brand awareness. They have communicated frequently and promptly in person, ensuring an effective workflow. Their problem-solving skills and attentive attitude have been hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at of ก.การพิมพ์ แอนด์สติ๊กเกอร์ทันใจ

Describe what your company does in a single sentence.

Printing Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Primal Digital Agency Thailand to accomplish?

Ad advertising

SOLUTION

How did you find Primal Digital Agency Thailand?

คุณทับทิม

Why did you select Primal Digital Agency Thailand over others?

Good value for cost

How many teammates from Primal Digital Agency Thailand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ดำเนินการ SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

สืบเนื่องจากกลุ่มลูกค้าใหม่ทีเข้าใช้บริการ และ เป็นทีรุ้จักโดยกว้างในท้องตลาด และ อุตสาหกรรมสื่อสิ่งพิมพ์

What was your primary form of communication with Primal Digital Agency Thailand?

In-Person Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

คุณทับทิม ให้ความช่วยเหลือกับบริษัท ก.การพิมพ์ เป็นอย่างดี สามารถแก้ไขปัญหาและแนะนำทางออกได้ตอบโจทย์กับบริษัทมาโดยตลอด คุณทับทิม ตอบรับและรับฟังปัญหาเพื่อนำไปพัฒนาต่อ ซึ่งทำให้อุ่นใจในการใช้บริการอย่างต่อเนื่อง

What did you find most impressive or unique about this company?

เข้าถึงได้ง่าย และ บริการครอบคลุม

Are there any areas for improvement or something Primal Digital Agency Thailand could have done differently?

none

RATINGS

4.5

Other Digital Marketing
$50,000 to $199,999
May 2022 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"The team is great!"

Oct 31, 2022

VP of Digital Sales Strategy, Muang Thai Life

Anonymous

Financial services
Bangkok, Thailand
1,001-5,000 Employees
Online Review
Verified

Primal (Thailand) (previously Primal Digital Agency Thailand) provides digital marketing services for an insurance company. The team primarily focuses on SEO and performance marketing.

So far, Primal (Thailand)'s (previously Primal Digital Agency Thailand's) campaign has been successful. The team seamlessly communicates the process, ensuring the project's success. Moreover, they're comprised of responsible specialists who streamlines professional workflow.

Content Marketing
$50,000 to $199,999
July 2022 - Jan. 2023

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"Their team was polite."

Oct 31, 2022

Online Marketing Employee, Coffee Sales Co., Ltd.

Khao Shong Coffee Thailand Online

Retail
Bangkok, Thailand
11-50 Employees
Online Review

Primal (Thailand) (previously Primal Digital Agency Thailand) provided digital marketing for a coffee company. They conducted a discovery session, identified the targeted keywords, and launched an SEO campaign.

The client was very satisfied with Primal (Thailand)'s (previously Primal Digital Agency Thailand's) deliverables and was impressed with the partnership. The service provider's team was polite and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Coffee Sales Co., Ltd. We are a distribution company and online sales of Khao Shong Coffee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Primal Digital Agency Thailand?

Content and promotion online

SOLUTION

How did you select this vendor and what were the deciding factors?

Have an understanding of customers and products

Describe the project in detail and walk through the stages of the project.

After the meeting, they helped us identify our ideal and came up with a list of topics and keywords we wanted to target.

How many resources from the vendor's team worked with you, and what were their positions?

They're assigned an account manager and SEO specialist but there's also a team of content writers working co with us

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The work is effectively finished.

How effective was the workflow between your team and theirs?

The work is effectively finished.

What did you find most impressive or unique about this company?

Their team was polite.

Are there any areas for improvement or something they could have done differently?

Consulting with each other

RATINGS

4.5

Content Marketing
$10,000 to $49,999
Apr. 2022 - Ongoing

4.5

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.5

"They try their best to understand our business."

Jul 25, 2022

Marketing Director, Premier Tech

Kamonned Kchaputi

Other industries
Samut Prakan, Thailand
51-200 Employees
Online Review
Verified

Primal (Thailand) (previously Primal Digital Agency Thailand) provides content writing services for an engineering company. They create blog posts and manage the briefing and approval for the site's outline, content, and pictures.

Primal (Thailand)'s (previously Primal Digital Agency Thailand's) outputs have passed the client's standards. They provide good write-ups and make the effort to understand the company's complex equipment and services.

Search Engine Optimization
$10,000 to $49,999
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They always answer our questions regarding the brand, making the work easier."

Jun 1, 2022

Social Media Marketing & Admin, S&P BIOENERGY CO., LTD

Mind Panyabhorn

Other industries
Kanchanaburi, Thailand
1-10 Employees
Online Review

Primal (Thailand) (previously Primal Digital Agency Thailand) provides ongoing SEO for a cleaning products manufacturing company. The team manages website optimization, backlinks, and keyword ranking to increase audience reach, conversions, and exposure.

Primal (Thailand) (previously Primal Digital Agency Thailand) thus far has successfully yielded positive results and ranked several keywords on Google's top pages. Their management style is highly professional — they manage deadlines and workflows, accommodate queries, and provide regular updates. They boast their expertise and knowledge in this field.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

S&P Bio Energy Co., Ltd. is a manufacturer and distributor of cleaning products under the brand SUPP (Sap). The author's position is Social Media Marketing & Admin.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Primal (Thailand), and what were your goals?

The company wants to expand the market and its target audience to reach more B2B groups, therefore, Primal has the opportunity to help take care of SEO for the brand to be well known and on the first page of Google in order to generate exposure. You can know until the conversion through the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

The team has researched the SEO companies in terms of Primal's experience and expertise, giving them confidence and choosing to let Primal take care of their SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

improve the website Provide advice on SEO, backlinks, and techniques that make your website on the first page of Google.

How many people from the vendor's team worked with you, and what were their positions?

The work between the teams will be coordinated through Khun, the Account Executive who takes care of this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since Primal has started to optimize Keyword Ranking and the website has come up on the first page of Google more and more. which is a very good result

Describe their project management style, including communication tools and timeliness.

Plan and timeline management is very professional. They always answer our questions regarding the brand, making the work easier. There are always updates to the job.

What did you find most impressive or unique about this company?

Primal's knowledge and expertise, of course, are different. In addition, the work that is highly professional makes the brand very happy with Primal's work.

Are there any areas for improvement or something they could have done differently?

RATINGS

5.0

"I am very impressed in every aspect of the work of Khun, AE and Primal team."

Showing 11-20 of 23 Reviews

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 18

Overall Review Rating: 4.8

Source: Clutch

Last Updated: October 15, 2025

Business Entity

Business Entity Name	Primal Company Limited
Source	Department of Business Development Ministry of Commerce
Jurisdiction of Formation	Thailand
Date of Formation	September 24, 2015
Status	Active
Last Updated	July 25, 2023
ID	0115558019262

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

29 Vanissa Building, Tower B, 14th Floor, Soi Chidlom, Ploenchit Road, Lumpini, Pathumwan Bangkok, Thailand 10330

101 - 150

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Impact By Instinct®

2 Languages that we service

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Primal Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Room for Improved Communication Tools

Strong Project Management

Customer-Centric Approach

Professional and Enthusiastic Team

Valuable Insights and Recommendations

Successful KPI Achievement

Reviews mentioning:

Primal Reviews

Digital Marketing Services for IT Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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Digital Marketing Services for Jewelry Company

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Digital Strategy for Financial Services Company

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SEO, SEM & Google Ads for Shopping Center

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SEO Services for Software Development Company

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RESULTS & FEEDBACK

RATINGS

SEO for Printing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

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RATINGS

Digital Marketing for Coffee Company

BACKGROUND

OPPORTUNITY / CHALLENGE

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RATINGS

Content Writing for Engineering Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO Services for Cleaning Products Manufacturing Company