PNW Warehousing is a full-service, tech-enabled 3PL warehouse solutions provider based in Washington State, strategically located near the ports of Seattle and Tacoma. With over 350,000 sq ft of bonded storage warehouse space (Class 3 U.S. Customs facility), we support importers, exporters, manufacturers, freight forwarders, Amazon sellers, and mid-to-enterprise retailers with scalable, reliable, and efficient logistics services.
We specialize in high-volume, high-complexity operations, including deconsolidation, rework services, and dedicated warehousing solutions for industries such as apparel, food and beverage, fashion, manufacturing, and ecommerce.
Our core 3PL services include:
Warehousing & Distribution
Contract Warehousing & Dedicated Solutions
Pick and Pack Fulfillment Services
Omnichannel & Ecommerce Fulfillment
Rework of Shifted Freight, Restack Pallets, Labeling & Compliance Fixes
PNW Warehousing is more than just a storage provider. We operate a high-performance transload facility and food-grade warehouse, powered by a real-time Warehouse Management System (WMS) for full visibility, accuracy, and supply chain control. Our specialized equipment — including slip sheet attachments, carton clamps, paper roll clamps, and 36,000 lb capacity forklifts — enables us to handle freight most 3PL distribution companies can’t.
We help clients eliminate inefficiencies, reduce demurrage, per diem, and chassis fees, and increase speed to market. Our solutions are flexible, cost-effective, and backed by a team committed to your success.
PNW Warehousing — Working for you, growing together.
Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
50 - 249
Locations
Fife, WA
Year founded
Founded 2007
1 Locations
Fife , WA
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
Undisclosed
Rating for cost
5
/5
What Clients Have Said
PNW Warehousing is praised for its cost-effective services and good value for cost, fitting clients' budgets across various projects. No specific project costs are mentioned, but clients highlight timely delivery and responsive management as key benefits.
PNW Warehousing is noted for meeting tight deadlines and achieving timely deliveries, even during peak seasons, which boosts client satisfaction.
Room for Reporting Improvement
While their reporting system is effective, some clients suggested expanding real-time reporting features for end-customer deliveries to gain deeper insights.
Effective Communication
PNW Warehousing is praised for maintaining clear communication through virtual meetings and other channels, enabling efficient project execution and swift issue resolution.
High Order Accuracy
Clients reported high order accuracy rates, with one client noting a 99.5% accuracy rate. This minimizes returns and enhances customer satisfaction.
Flexibility and Adaptability
Clients appreciated PNW Warehousing's flexibility in adjusting workflows and scaling operations to meet specialized needs and fluctuating demand.
Advanced Technology and Automation
The company excels in using technology such as RFID tracking and blockchain for inventory management, leading to zero disputed claims and improved logistics efficiency.
Logistics & Warehousing for Dietary Supplements Company
Logistics & Supply Chain ConsultingSupply Chain ManagementWarehousing & Distribution
$50,000 to $199,999
Nov. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We're impressed with their advanced logistics technology.”
Dec 4, 2025
Director, Dietary Supplements Company
Maya Amani
Other industries
Toronto, Ontario
1-10 Employees
Online Review
PNW Warehousing provides logistics and warehousing services for a dietary supplements company. The team is responsible for transitioning all logistics needs to the service provider.
PNW Warehousing has helped the client achieve fast shipping, competitive pricing, and excellent customer support. The team has impressed the client with their advanced logistics technology. PNW Warehousing has also been knowledgeable and responsive throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a Dietary Supplements Company
Describe what your company does in a single sentence.
Dietary Supplements and nutritional products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
Shipping and Logistics
Organization
Reducing costs
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Transitioning all logistics needs into service provider Acquiring competitive rates for fulfillment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Fast Shipping Competitive pricing Excellent Customer Support Assistance with all integrations
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, absolutely amazing and knowledgable team.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We're impressed with their advanced logistics technology.
Are there any areas for improvement or something PNW Warehousing could have done differently?
Not at all
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Installation Service for Third-Party Logistics Co
FulfillmentLogistics & Supply Chain ConsultingWarehousing & Distribution
$50,000 to $199,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am satisfied with the services they provide."
Dec 4, 2025
Director, ON3PL
Himal Riya
Other industries
Toronto, Ontario
1-10 Employees
Online Review
PNW Warehousing has provided software installation and training for a third-party logistics company. The team has helped fill the client's warehouse and set up a contract with a pharmaceutical company.
PNW Warehousing has installed the software, and the client has sold a 5,000-square-foot space. The team has provided a path to long-term success and quickly fixed issues. PNW Warehousing's responsiveness and ability to deliver on time were key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of ON3PL
Describe what your company does in a single sentence.
3rd Party Logistics
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
Help fill our warehouse
WMS
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
High ratings
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Install WMS Software. Software training and initial setup. Bring in a contract with prime pharma
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
5,000 sqft space sold. Software installed and operational.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Any new project has a learnign curb and things can be delayed. PNW Warehousing made plans to fix issues and did not stop till problems got solved. They provided a path to long-term success from the ground up.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They have a good network of potential opportunities for the right business.
Are there any areas for improvement or something PNW Warehousing could have done differently?
I am satisfied with the services they provide.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Order Fulfillment Services for Ski Magazine
FulfillmentSupply Chain ManagementWarehousing & Distribution
$50,000 to $199,999
Apr. 2024 - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their quick and transparent communication is impressive."
Dec 2, 2025
Founder, Hard Pack Magazine
Zachary Seely
Verified
Media
New York City, New York
1-10 Employees
Online Review
Verified
PNW Warehousing provided order fulfillment services for a ski magazine. The team was responsible for managing the client's inventory and handling the pick-and-pack process for all their orders.
PNW Warehousing successfully completed the project, meeting the client's expectations. The team ensured quick and on-time order fulfillment and impressed the client with their quick and transparent communication. PNW Warehousing responded to the client's needs within minutes.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Hard Pack Magazine
Describe what your company does in a single sentence.
Hard Pack is a new type of ski magazine. We are print only and distributed globally.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
Fulfillment of all our orders.
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
PNW Warehousing helps do pick and pack for all of our orders. They help manage inventory.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quick and on-time fulfilment with orders going out in a matter of days.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They respond within minutes through our Slack channel.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
What did you find most impressive or unique about this company?
Their quick and transparent communication is impressive.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cold Chain Management for Health Supplements Company
E-Commerce DevelopmentFulfillmentWarehousing & Distribution
$50,000 to $199,999
Mar. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team combined technology with deep logistics expertise."
Oct 4, 2025
General Manager, BrainMD
Jim Springer
Other industries
Irvine, California
11-50 Employees
Online Review
PNW Warehousing provided cold chain management services for a health supplements company. The team was responsible for temperature control, real-time monitoring, custom packaging, and alert systems.
Thanks to PNW Warehousing's efforts, the client experienced zero temperature excursions, saved $50,000 from prevented spoilage, and achieved 99.9% order accuracy. The team delivered items on time and responded promptly to queries and requests. Their technological knowledge and expertise stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager, of BrainMD
Describe what your company does in a single sentence.
BrainMD Health is an online retailer and leading provider of doctor-formulated health supplements, vitamins and probiotics for optimizing and balancing brain health.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
cold storage fulfillment with real time monitoring that is reliable for our perishable product line.
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Cold chain management with predictive analytics, with temperature control, real-time monitoring systems, custom packaging for frozen items, automated alert systems, and emergency response protocols.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Zero temperature excursions in months, saved $50K from prevented spoilage through predictive alerts, 99.9% order accuracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Exceptional, PNW Warehousing oversees our account. Their agile approach meant they implemented custom temperature thresholds within a week of our request.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Pharmaceutical grade cold storage powered by cutting-edge tech. IoT sensors, predictive analytics, and machine learning for temperature optimization. Their team combined technology with deep logistics expertise.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment, Warehousing & Distribution for Marketing Agency
FulfillmentLogistics & Supply Chain ConsultingWarehousing & Distribution
$50,000 to $199,999
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are doing a great job."
Sep 23, 2025
Partner & VP, Ayatana XP
Sean H
Verified
Business services
New York City, New York
1-10 Employees
Online Review
Verified
PNW Warehousing has provided logistics services for a marketing agency. The team has managed the client's shipping, warehousing, and order fulfillment processes.
PNW Warehousing has delivered the project on time and maintained constant communication with the client throughout the engagement. Furthermore, the team has managed the project well. Overall, the team has impressed the client with their responsiveness, leading to a positive experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Partner & VP of Ayatana XP
Describe what your company does in a single sentence.
Ayatana XP is an agency dedicated to creating strategic, integrated, multi-sensory experiences that drive brand advocacy.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
warehousing Fulfilment
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
PNW Warehousing orchestrated seamless shipping, warehousing and order fullfilment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Constant communication throughout the entire process
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All processes were delivered on time with constant communication
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They answered phone calls immediately
Are there any areas for improvement or something PNW Warehousing could have done differently?
None. They are doing a great job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding for Device Protection Company
Freight forwarding
$50,000 to $199,999
May 2024 - Aug. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by their ability to act quickly without sacrificing quality."
Sep 21, 2025
Digital Director, CaseMogul
Jeffrey Cruz
Retail
Calgary, Alberta
11-50 Employees
Online Review
PNW Warehousing provided freight forwarding services for a device protection company. The team was responsible for unpacking, sorting, relabeling, and repalleting products to meet retailer requirements.
Thanks to PNW Warehousing's work, the client avoided delays with their retail partners and reduced financial losses. The team was professional and flexible, provided regular updates, and communicated clearly. Their attention to detail and willingness to work within tight timelines were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Digital Director of CaseMogul
Describe what your company does in a single sentence.
CaseMogul are Western Canada’s device protection experts, specializing in repairs, cases and accessories for phone, tablet, and gaming devices.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
We chose PNW Warehousing because of their experience in freight handling and their ability to respond quickly to urgent situations. They were recommended by another partner in the logistics industry who praised their flexibility and reliability.
SOLUTION
How did you find PNW Warehousing?
Referral
Why did you select PNW Warehousing over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
PNW Warehousing helped us manage rework freight when shipments arrived with packaging or pallet issues. Their team unpacked, sorted, relabeled, and repalletized products to meet retailer requirements. They ensured everything was compliant before final delivery, which saved us from potential rejections and extra costs.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Thanks to their rework services, we avoided delays with our retail partners and prevented damaged goods from being returned. Their quick turnaround reduced financial losses, and our supply chain continued without major disruptions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Communication was straightforward and professional. They kept us informed of the process, shared updates with photos, and were flexible when urgent requests came in. We always felt confident that the work was handled correctly.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed by their ability to act quickly without sacrificing quality. Their attention to detail and willingness to work within tight timelines made a big difference for our business.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None,
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing Services for Beauty Brand
Logistics & Supply Chain Consulting
$50,000 to $199,999
Dec. 2023 - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had an agile response to our security requirements."
Sep 18, 2025
Co-Founder & Brand Director, WONDERSKIN
Marina Kalenchyts
Verified
Manufacturing
New York City, New York
11-50 Employees
Online Review
Verified
PNW Warehousing provided warehousing services for a beauty brand. The team implemented RFID tracking, a photo documentation system, blockchain custody records, and predictive analysis.
Thanks to PNW Warehousing, the client saw $0 in disputed claims, five-day claim payments, and 100% item-level visibility. The team had an agile response to the client's security requirements. Their tech eliminated disputes before they started.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder & Brand Director of WONDERSKIN
Describe what your company does in a single sentence.
An emerging, award-winning, beauty brand that is committed to innovation and disruption.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
To get Tech-enabled security for high value inventory with automated insurance processing.
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
RFID tracking for every unit, automated photo documentation system, blockchain custody records, instant insurance claim filing and predictive analysis.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
$0 in disputed claims thanks to immutable records, 5-day claim payment (industry average 30 days) and 100% item level visibility.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They had an agile response to our security requirements.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They've digitized trust Blockchain records, AI-powered fraud detection and automated claims. Their tech eliminates disputes before they start.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment for Export-Oriented Company
FulfillmentWarehousing & Distribution
$50,000 to $199,999
Jan. 2024 - July 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They automated European complexity."
Sep 18, 2025
President & Regional Manager, Y International USA
Scott Weber
Retail
Lyndhurst, New Jersey
51-200 Employees
Online Review
PNW Warehousing provided logistics and warehousing services for an export-oriented company. The team created an automated VAT registration system, API-driven filing platform, compliance dashboard, and more.
PNW Warehousing completed the project in eight weeks, helping the client launch their business within six months. The team utilized agile sprints and rapid iterations to ensure a smooth workflow. Moreover, their tech-first approach and ability to deliver 100% automated compliance stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President and Regional Manager, of Y International USA
Describe what your company does in a single sentence.
Y International (USA) Limited is a fully export-oriented company with a focus on the Asia and Middle East Markets, having a full consolidation service with a state of the art facility at 1170 Valley Brook Ave.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
Automated European compliance and tech enabled distribution.
SOLUTION
How did you find PNW Warehousing?
Clutch Site
Why did you select PNW Warehousing over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Automated VAT registration system, API-driven filing platform, real time regulatory monitoring, smart routing for optimal delivery, compliance dashboard and predictive duty optimization
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
6 month profitable EU launch
2-day delivery via smart routing
100% automated compliance
30% duty savings through optimization
Describe their project management. Did they deliver items on time? How did they respond to your needs?
PNW Warehousing ran the project like a tech startup. Agile sprints, rapid iterations. Built our entire EU tech stack in 8 weeks.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They automated European complexity. Their algorithms handle VAT, duties and routing better than our previous manual process. Tech-first approach works.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Storage & Fullfilment Compliance for Supplements Company
Freight forwardingFulfillmentWarehousing & Distribution
$50,000 to $199,999
Oct. 2023 - July 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their systems ensured compliance with FDA guidelines."
Sep 16, 2025
Senior Business Operations Manager, Nutrafol
Shayna S
Retail
New York City, New York
201-500 Employees
Online Review
PNW Warehousing provided storage and fulfillment services for a supplements company. The team created documentation, temperature logs, and batch tracking to ensure compliance with FDA guidelines.
Thanks to PNW Warehousing's efforts, the client passed their latest FDA audit with zero observations. The team was extremely thorough and compliance-driven. PNW Warehousing's ability to maintain flawless regulatory compliance was impressive. They communicated via virtual meetings and email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Business Operations Manager, of Nutrafol
Describe what your company does in a single sentence.
We supplements that require strict documentation and temperature control.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
We needed a fullfillment provider capable of handling FDA compliance and temperature-sensitive storage
SOLUTION
How did you find PNW Warehousing?
Online Search
Clutch Site
Why did you select PNW Warehousing over others?
Pricing fit our budget
Good value for cost
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
PNW Warehousing provided perfect documentation, detailed temperture logs, and batch tracking. Their systems ensured compliance with FDA guidelines.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We passed our latest FDA audit with zero observations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Extremely thorough and compliance-driven
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to maintain flawless regulatory compliance is impressive.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistics & Supply Chain Consulting for Online Retailer
"They optimized everything using data and algorithms."
Sep 15, 2025
Operations Director, CustomMade
Sarah Davidson-Catalano
Verified
Retail
Cambridge, Massachusetts
11-50 Employees
Online Review
Verified
PNW Warehousing consolidated three warehouses for an online retailer. The team developed a unified order management system, automated channel allocation, predictive inventory distribution, and more.
Thanks to PNW Warehousing's efforts, the client achieved a 25% cost reduction via intelligent routing, a 99.9% SLA through automation, and 40% less safety stock. The team optimized everything using data and algorithms. They communicated effectively and showcased impressive algorithms.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Director, of CustomMade
Describe what your company does in a single sentence.
We sell across every major online marketplace and our own site.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PNW Warehousing to accomplish?
Consolidate three warehouses using advanced technology and automation.
SOLUTION
How did you find PNW Warehousing?
Online Search
Why did you select PNW Warehousing over others?
Pricing fit our budget
Good value for cost
How many teammates from PNW Warehousing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Unified OMS development, intelligent order routing, automated channel allocation, predictive inventory distribution, consolidated analytics platform and machine learning for demand planning.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
25% cost reduction via smart routing,
99.9% SLA achievement through automation,
40% less safety stock needed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They didn't just consolidate; they optimized everything using data and algorithms. Agile at scale.
What was your primary form of communication with PNW Warehousing?
Virtual Meeting
What did you find most impressive or unique about this company?
One platform controlling everything intelligently. Their algorithms decide optimal fulfillment paths in milliseconds.
Are there any areas for improvement or something PNW Warehousing could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
26 Reviews
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
Washington Corporations and Charities Filing System
Jurisdiction of Formation
Washington
Date of Formation
April 6, 2021
Status
Active
Last Updated
November 21, 2025
ID
604733286
Credit Report Results
International Credit Risk Assessment
High Risk
Source
Creditsafe
Last Updated
November 21, 2025
*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.
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