Pixelfield

BACKGROUND

Please describe your company and position.

I am the Director of Sportuj s nami

Describe what your company does in a single sentence.

It's an organisation that runs one Running event in the small town in Czech Republic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixelfield to accomplish?

• Registation flow for runners
• Faster loading of the runner registration system
• Optimization of the ticket management system

SOLUTION

How did you find Pixelfield?

Online Search

Why did you select Pixelfield over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Pixelfield were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an old system for how the runner gets registered for our running event. We needed advice how to make it more user-friendly, what is the best flow so the ticketing goes to the right person and also how to make it faster. The 3 key areas to focus on were: Improving registration flow for runners, making faster loading of the runner registration system, optimizing the ticket management system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system is significantly faster than before and is more user-friendly from the backend side of the system and the user side perspective. Runners who are using our system to get their registration done spend less time and have no issue completing it without our involvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Certainly! Here's a positive feedback response regarding Pixelfield's project management: Pixelfield's project management has been exemplary. Their team consistently delivered every component of the project on time, which was crucial in maintaining our timeline and ensuring a smooth workflow. They have demonstrated a deep commitment to meeting deadlines, which has significantly contributed to the overall success of our projects. Moreover, their responsiveness to our needs has been outstanding. 
Whenever we had a request or needed adjustments, Pixelfield's team was quick to respond and extremely accommodating, making sure that every solution was tailored to our specific requirements. Their proactive approach in anticipating potential issues and addressing them swiftly meant that we could always rely on them to handle any challenges effectively. Overall, working with Pixelfield has been a highly positive experience. 
Their diligent project management and attentive customer service have not only met but exceeded our expectations, ensuring that all project deliverables were achieved with high quality and on time. Their dedication and expertise have made a significant impact on our operations, enhancing both efficiency and user satisfaction.

What was your primary form of communication with Pixelfield?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most impressively about Pixelfield is their innovative approach and the level of customization they offer in their solutions. They excel not just in technical execution but also in their ability to understand and anticipate the specific needs of our business, which makes their service feel very personalized and tailored. Additionally, their proactive communication and commitment to transparency throughout the project lifecycle set them apart. 
They kept us informed at every stage, providing clear updates and insightful recommendations that helped steer our projects towards better outcomes. This level of involvement and clarity in communication not only built a strong trust but also made the collaboration process smooth and enjoyable. In conclusion, Pixelfield's innovative solutions, personalized service, and exceptional communication are what make them unique and impressive. They were not just a service provider but a valuable partner in our endeavors.

Are there any areas for improvement or something Pixelfield could have done differently?

Non that I am aware of.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Essential Parent, UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield, and what were your goals?

We wanted to develop an elegant mobile App for use with our private-sector healthcare clients - starting with a very large UK client and then replicating the App for other clients as we grow. Our goals were to offer our own clients access to our healthcare digital library within their own-brand, neatly interactive system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and interviewed extensively - having had 2 very bad past experiences. Pixelfield were the best fit for our brief and budget and they have surpassed our hopes in delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Create an iOS and Android App - home for our digital healthcare video and written library - deliverable on a PN timeline to end-users.

How many resources from the vendor's team worked with you, and what were their positions?

A PM in both Prague and London and a small dev team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

App finished within required timeframe and budget. Our own client very happy.

Describe their project management style, including communication tools and timeliness.

Easy to reach PM. Good returning of calls and setting up of meetings.

What did you find most impressive or unique about this company?

Very efficient. Know what they're doing - but amazingly lacking in the arrogance that most tech teams seem to have. They are a very friendly and patient team who added value to our brief. We will be continuing to work with them to expand and replicate our App - and I have already recommended them to colleagues.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

I'm the founder of a new social network. We're a start-up with international ambitions. We are based in Prague, but our location is all over the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield?

The first idea was just to validate the idea and create a prototype. The Pixelfield boys don't just go as a pen to draw you. They act as a partner who wants to take your business further and help you make your project a success.

What were your goals for this project?

Our goals are great, but I believe that with Pixelfield's partner, we are able to achieve them. The first goal was to validate the concept and put together the MVP and the whole application. We have achieved this goal and now face recruiting and moving the application forward.

SOLUTION

How did you select Pixelfield?

I searched online and made comparisons. Pixelfield appealed to me most, and above all, CEO Filipa's friendly and supportive approach convinced me to make my app with them.

Describe the project in detail.

First, I was referred to designer Dominik, who was able to find what we were looking for in the app with an amazing approach. Pixelfield was ready and there was no need for a single live meeting, we did it all over the internet. \

As a start-up company, they had a lot of experience that might or might not work. They then transfer this experience to applications. Subsequently, we shifted to a development that works just as well.

If you want to be there, you have the opportunity to talk directly to the developers, communicate your comments, on the contrary, if you want time, one of the guys will take care of you and handle all the comments for you.

What was the team composition?

As I wrote, Pixelfield gives you carte blanche on this. If you want comments directly from the developers, you can.

If you want peace of mind, you'll have your account manager. Of course, there are plenty of people - from developers, designers to testers to test the functionality of your app.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Right now, we're still ahead of the start phase, so I expect to share the numbers later. But for me, the greatest achievement is that we put together a concept at all.

My assignment was hard enough to understand, yet it went exactly as I imagined. I am completely satisfied and that is important to me.

How effective was the workflow between your team and theirs?

A lot of tools are used for work. Google hangouts are practically a daily routine, Miro to validate concepts, Google Workspace to work with documents and data. There was virtually no need to use the telephone because we did all the work through these tools and it worked beautifully.

What did you find most impressive about this company?

Their approach to work. I would certainly recommend them to anyone who is unsure of their concept and needs help. I think Pixelfield is ready to do big projects and send you in the right direction. As I've written, they're more of a partner than a company.

Are there any areas for improvement?

I think their work is very high quality and if I ever had another digital product, I certainly know who I would go to.

BACKGROUND

Please describe your company and your position there.

We needed help with innovations for our family business. We run several optics, and we needed to design a new system that would help our internal communication.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield, and what were your goals?

We’ve had a diverse portfolio of stakeholders with different age groups and backgrounds. We needed to understand better how to create a system that could be used by all, and design this solution. We needed to design and create a tool that would allow us to communicate faster, and allow us to ditch e-mail communication.

SOLUTION

How did you select Pixelfield and what were the deciding factors?

We found Pixelfield on Google and after reviewing several other options we chose them based on their previous work and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Pixelfiled prepared several workshops and interviews with all our workers. We prepared a prototype, which was tested and commented on by all our employees.

How many people from the vendor's team worked with you, and what were their positions?

UX designers and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are really happy with the results, and we are using the tool on daily basis.

Describe their project management style, including communication tools and timelines.

We had no problems whatsoever regarding communication or timelines.

What did you find most impressive or unique about this company?

We have no technical background, so we were afraid that execution of this project is going to be a headache for us. But it was nothing like that. That team was really helpful and patient, especially Dominik.

Are there any areas for improvement or something they could have done differently?

Nothing really comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the sales director of a digital social care developer. In the first stages of the project, most of the work was up to me and our director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield, and what were your goals?

We needed someone to help us with product design, strategy and development. We needed to validate our concept and get our MVP to market as soon as possible. We also needed nice, eye-catching and professional branding to spark the interest of potential investors.

SOLUTION

How did you select Pixelfield and what were the deciding factors?

Pixelfield was recommended to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed branding fast. We created the visuals and a simple website. We also created mock-ups of the product to show to investors. In the next stages of the project, we validated the idea, and finally got to MVP development.

How many people from the vendor's team worked with you, and what were their positions?

Analytic, UX designer, senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We validated the idea, we pitched it to investors and managed to get funding, which was most important of all. We have our MVP, and we started delivering our product to first customers.

Describe their project management style, including communication tools and timelines.

Very good and intensive.

What did you find most impressive or unique about this company?

The flexibility. Pixelfield also always gave me honest feedback.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am a founder and owner of a company who specializes in services in gastronomy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield?

We needed to improve our online presence and innovate our approach and services.

What were your goals for this project?

We wanted to gain more leads from our website and make the way we work and communicate with clients more effectively.

SOLUTION

How did you select this vendor?

Pixelfield was recommended via a common friend.

Describe the project and the services they provided in detail.

They checked our business needs and fears as well as that of the users via discovery sessions. They designed new services to match the intents of our customers better and developed several digital products (web apps) to help us maintain the workload better.

What was the team composition?

It was composed of the product designer, project manager, UI designer, developers, and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have seen an increase in effectiveness and new leads.

How was project management arranged and how effective was it?

The whole project was managed professionally. We were always in touch and informed.

What did you find most impressive about this company?

Their personal attitude and openness were impressive.

Are there any areas for improvement?

You can give us a lower fee next time.

BACKGROUND

Please describe your company and your position there.

I am the COO of a blockchain-enabled fintech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield?

We engaged Pixelfield to assist us with user research and UX/UI design for an app MVP.

SOLUTION

How did you select this vendor?

We searched online and asked our network for recommendations, both avenues lead us to Pixelfield, and after speaking with Dom we felt we had found the right fit for us.

Describe the project in detail and walk through the stages of the project.

In phase one we designed some mockup app screens for various features we wanted to get user feedback on, as well as a website landing page to capture waitlist emails. We used the screens to conduct quantitative testing, the results of which allowed us to select the most desirable features and took us into a design refinement, including a clickable prototype of high-level user flows. This prototype was used in qualitative one-on-one interviews, which allowed us to design the full app MVP screens and flows.

How many resources from the vendor's team worked with you, and what were their positions?

• Dom - PM
• Anka - UX designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the deliverables which are serving as the foundation for the app which we are developing in-house.

How effective was the workflow between your team and theirs?

Communication was easy via Discord, with frequent video calls when required/desired.

What did you find most impressive or unique about this company?

Friendly, professional, and knowledgable. They felt more like an extension of our team than an agency.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm co-owner of my-chess.com, start-up in chess education field

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

initial study of our web application to teach and lean chess. Pixelfield should help us clarify basic product definition, marketing placement and features list for upcoming tender.

SOLUTION

How did you select this vendor and what were the deciding factors?

tender for initial study cover 3 potential suppliers. Decision taken based on combination of quality of references, presentation of quotation, discussion over doubts and price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope & deliverables:

• kick off call and initial workshops
• prepare suggestion of used technologies and system architecture
• lean canvas
• features prioritization
• delivery roadmap
• budgeting

How many people from the vendor's team worked with you, and what were their positions?

• project manager
• chief designer
• chief developer
• analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

expected deliverables overhanded with slight delay great experience and focus on quality proven during cooperation

Describe their project management style, including communication tools and timeliness.

small project 

What did you find most impressive or unique about this company?

We liked that they were customer-oriented.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

My responsibility was to overlook design and development of our new internal company back-end.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield?

Pixelfield helped us to define the user flows and needs of several user groups among the company.

What were your goals for this project?

Optimize our process, get rid of tons of paper we used, and clarify where we are behind the competition.

SOLUTION

How did you select this vendor?

Pixelfield was recommended by a friend.

Describe the project and the services they provided in detail.

As mentioned above, we had the biggest problem in identifying which processes can be done more effectively via digitization. We started with workshops with all stakeholders in the company, workflow diagrams, prototype and finally development.

What was the team composition?

UX designer and a few coders.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We managed to onboard all our co-workers and are now much more aware of our situation, contacts with clients, etc.

How was project management arranged and how effective was it?

The communication was more intense than we expected. We were happy with the outcome.

What did you find most impressive about this company?

We were a bit sceptical towards the discovery session and workshop, but it was definitely worth the time.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I was a digital marketing specialist in MultiSport at that time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixelfield?

We worked together on a new digital product called MultiClub.

What were your goals for this project?

We wanted to offer our clients additional range of benefits, and communicate with them via new web app.

SOLUTION

How did you select this vendor?

Based on previous good references from previous projects.

Describe the project and the services they provided in detail.

We mapped the whole user journey together. Pixelfield than took care of the design and development process (both product and UX design). The also recommended the right technology for us.

What was the team composition?

Manages, designers and senior developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The launch of the product was a success and we were able to immediately onboard large number of our existing customers to this new solution.

How was project management arranged and how effective was it?

The project was on time, and we were happy with the result.

What did you find most impressive about this company?

Their technical skills and experience were most impressive.

Are there any areas for improvement?

None that I can think of.