Market Research
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Pivotal Research's professionalism, experience, consultative approach, and integrity stood out."

Jun 10, 2025

VP Operations & Corporate Dev, Sedin Technologies Pvt Ltd

Premkumar S

Information technology
Chennai, India
501-1,000 Employees
Online Review
Verified

A software development and consulting company hired Pivotal Research to provide market research services. The team was responsible for creating a comprehensive market landscape report and a SWOT analysis.

Pivotal Research's efforts resulted in strategic alignment, engaged customers, and faster go-to-market for the client. The team provided timely deliverables and kept the client informed at every stage. Moreover, Pivotal Research's preparedness and experience were hallmarks of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP Operations & Corporate Development of Sedin Technologies Pvt Ltd

Describe what your company does in a single sentence.

Software development and consulting company offering high end solutions for various business needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pivotal Research to accomplish?

Market Research and Intelligence

SOLUTION

How did you find Pivotal Research?

Referral

Why did you select Pivotal Research over others?

Great culture fit
Good value for cost
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Pivotal Research Labs was engaged to support Sedin Technologies with strategic research initiatives that informed our market expansion and positioning efforts. Their scope included both primary and secondary research tailored to our goals in the technology services space.

Comprehensive Market Landscape Report: Included competitor benchmarking, whitespace opportunities, and region-specific demand mapping.
Customer Persona Framework: Based on targeted stakeholder interviews and behavioral research.
SWOT and Positioning Analysis: Specific to Sedin’s services
Strategic Recommendations: Covering messaging, differentiation strategy, and regional focus areas.
Quick research : For adhoc customer calls

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Statergic Alignment, Customer Engagement, Prepardness for the call, Faster GTM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, projects were devliered on time and the stake holders were kept informed at every stage.

What was your primary form of communication with Pivotal Research?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Pivotal Research's professionalism, experience, consultative approach, and integrity stood out.

Are there any areas for improvement or something Pivotal Research could have done differently?

Nothing as of now

RATINGS

5.0

Pivotal Research

Pivotal. The Way Research Should Be.

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