PIRIS ROAD

BACKGROUND

Introduce your business and what you do there.

I’m a senior logistics manager at Spark Iraq LTD, a general trading company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PIRIS ROAD?

We needed help with our logistics and transportation services.

SOLUTION

What was the scope of their involvement?

PIRIS ROAD provides us with logistics services, including general transportation and international transportation from worldwide locations like Great Britain, Spain, France, Italy, Egypt, and Germany. They provide us with LTL and FTL services, including full and less-than-full containers from Europe, Asia, and Africa. They also help us with warehousing services.

What is the team composition?

We work with 3–4 teammates from PIRIS ROAD, including a fleet manager, an operations manager, and a financial manager.

How did you come to work with PIRIS ROAD?

We were already working with them when they changed their name from Eagle Cargo to PIRIS ROAD.

What is the status of this engagement?

They changed their name to PIRIS ROAD around January 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re satisfied with PIRIS ROAD's work. They provide us with 80–100 shipments monthly, and sometimes we have to deliver 150–200 shipments per month.

How did PIRIS ROAD perform from a project management standpoint?

We ask them for quotes and confirm the shipment once we check the market. We communicate via email and WhatsApp. For every request, they reply back within 15–60 minutes. We also ask them for updates whenever we have an urgent shipment because they have an advanced tracking system. Moreover, we check our financials on a monthly basis.

Recently, we received a shipment with damaged goods worth around $17,000. This wasn't necessarily caused by the shipment; it was an issue with the product management in Italy. The truck cost was $5,400. Still, they compensated us the $17,000; three times more than the truck service.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We don’t have any problems with their team.

What did you find most impressive about them?

They’re a small company, but they do a great job. They have great rates, and they try to get us the best rates possible.

Are there any areas they could improve?

I can’t think of anything they can improve on. I can't recall any issues or problems.

Do you have any advice for potential customers?

I recommend them be cause they have great rates.

BACKGROUND

Please describe your company and position.

I am the General Manager of spark co.

Describe what your company does in a single sentence.

Bathroom business 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PIRIS ROAD to accomplish?

• logstic
• Transportation

SOLUTION

How did you find PIRIS ROAD?

through hr of company

Why did you select PIRIS ROAD over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from PIRIS ROAD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• loading perfectly 
• all task promisses meet successfully 
• honest 
• best price 
• realiable 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

PIRIS ROAD ensured I achieved all the goals I was seeking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything on time, service A-Z 

What was your primary form of communication with PIRIS ROAD?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

honestly 

Are there any areas for improvement or something PIRIS ROAD could have done differently?

i cant provide any here, everything perfect