PC Quest, Inc. has provided managed IT services and support for Louisville businesses since 1997. We help companies take care of the technology their employees rely on, protect business data, and make practical decisions about their IT.
Our team brings extensive experience supporting staffing companies, dental and other medical practices, veterinary clinics, manufacturing and industrial businesses, professional services firms—including legal, accounting, and financial businesses—and construction com
Many of our clients have worked with us for 10–15 years, and our longest client relationship spans around three decades.
We can manage your IT or work alongside your in-house IT team. From everyday technical problems to Microsoft 365, networks, and business software, we help keep work moving and coordinate with software providers when issues need their involvement.
Monitoring, maintenance, cybersecurity, backups, and recovery testing help protect systems and prepare for disruptions. For medical and dental practices, we help protect patient information and support HIPAA-related IT requirements.
Our experience also covers turnkey IT projects for new buildings and offices—from cabling and networks to servers, workstations, and launch. Once systems are in place, ongoing support and IT planning help businesses maintain them and prepare for what comes next.
Our services include: • Managed & co-managed IT services • Remote & onsite IT support • Microsoft 365 administration • Cybersecurity & employee security training • Data backup, recovery & IT disaster recovery planning • Network, server & Wi-Fi management • Turnkey IT setup for new offices & buildings • Software provider coordination • IT planning & budgeting
Talk to us about your business IT: www.pcquestusa.com
Managed Software Application & SolutionsHardwareHelp deskNetworkOther IT managed servicesSecurity
Confidential
Feb. - Aug. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"PC Quest, Inc. had great communication and fast execution."
Nov 9, 2026
COO, Dental Center
Anonymous
Verified
Dental
Louisville, Kentucky
11-50 Employees
Online Review
Verified
PC Quest, Inc. provided IT management services for a dental center. The team set up the IT infrastructure for a new location, including networking, hardware and software installation, and data management.
PC Quest, Inc. successfully set up the client's network and hardware, resulting in a 15% reduction in downtime. The team had great communication and executed tasks quickly. They delivered on time and communicated via in-person meetings, email, and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the COO of a dental center. We provide general and cosmetic dentistry. Our services range from regular cleanings up to full mouth implants.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire PC Quest, Inc. to accomplish?
We needed help with IT management and handling IT setup for new locations.
SOLUTION
What was the scope of their involvement?
PC Quest, Inc. set up the IT infrastructure for a new location. They also installed security cameras and handled day-to-day IT issues at our existing locations as they arose. The IT infrastructure setup included networking, hardware installation, software installation, and data management.
What is the team composition?
We worked with 2–5 teammates from PC Quest, Inc.
How did you come to work with PC Quest, Inc.?
We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, had a great culture fit, offered good value for the cost, and had aligned company values.
How much have you invested with them?
The cost of the project is confidential.
What is the status of this engagement?
We worked together from February–August 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
PC Quest, Inc. set up and got our network and hardware functioning. We also saw a 15% reduction in downtime.
How did PC Quest, Inc. perform from a project management standpoint?
PC Quest, Inc. delivered on time. We communicated via in-person meetings and email or messaging apps.
What did you find most impressive about them?
PC Quest, Inc. had great communication and fast execution.
Are there any areas they could improve?
They were great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
PC Quest has supported businesses since 1997. Our first clients included a staffing company, and long-term relationships still shape how we work. Many clients have stayed with us for 10–15 years. Today we support businesses in healthcare, professional services, manufacturing, construction, and other industries, taking care of everyday IT and helping them plan what comes next.
What Sets Us Apart
Long-term client relationships
Many clients have worked with PC Quest for 10–15 years; our longest relationship spans nearly three decades.
Support that fits your team
We can manage day-to-day IT or work alongside an internal IT team through co-managed support.
From setup to ongoing support
We set up IT for new offices and buildings, including cabling, networks, and servers, then support the systems employees rely on.
Locations (1)
11508 Shelbyville RoadLouisville, KY,
United States40243
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