Paul Gregory Media

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of HandsOn Suburban Chicago, a nonprofit organization that connects volunteers with nonprofits, schools, and government agencies to increase capacity through impactful volunteer support. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paul Gregory Media to accomplish for your nonprofit?

We hired Paul Gregory Media to redesign our website.

SOLUTION

What was the scope of their involvement?

Paul Gregory Media redesigned our website, including photos, connecting our brand and colors, and making it user-friendly in terms of actions, interactions, and ease of understanding and locating information. I wrote the content, and they added stock photos or photos I provided.

What is the team composition?

We worked primarily with one main project manager and one technical advisor when we needed to connect our data platform. 

How did you come to work with Paul Gregory Media?

A nonprofit leader referred me. I received 4 other bids and chose them over other options because they had high ratings, were a great culture fit, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We spent $42,000+ a monthly maintenance fee of $300

What is the status of this engagement?

We worked together from March 2024 to July 2024 for the rebuild and continue with a maintenance agreement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the redesign, our website traffic increased, and the site was easier to understand and navigate. We also received many positive reviews and saw a 10%–15% increase in page visits.

How did Paul Gregory Media perform from a project management standpoint?

Paul Gregory Media was very good at managing the project. Our project manager, Miriam, was exceptional. We communicated via virtual meetings and emails.

What did you find most impressive about them?

Our assigned project manager, Miriam, was an excellent communicator and great at following up. We loved the website design ideas and how they brought my ideas to life. After the redesign, the client's website traffic increased by 10-15%, and the site became easier to understand and navigate. Paul Gregory Media managed the project well, communicating effectively through virtual meetings, emails, and a messaging app. The project manager was excellent at following up.

Are there any areas they could improve?

We had only one communication lapse during the project regarding connecting our volunteer platform. Since we chose them for their experience with this particular platform, I don’t think the technology person we were working with had as much experience as we needed, which caused delays and repetitive work. 

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of Brick Works, a company that creates custom building kits, personalized gifts, and bespoke packaging solutions. We specialize in unique products for corporate milestones and special occasions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paul Gregory Media?

We needed help transitioning our bare bones website to WordPress and optimizing SEO and Google Ads.

SOLUTION

What was the scope of their involvement?

Paul Gregory Media has transitioned and updated our website to WordPress. They’ve also added additional features such as a blog, FAQ, About Us, and terms of service. Moreover, they’re actively optimizing our SEO ranking and Google Ads. The team mainly focuses on the technical transition which is exactly what we wanted. 

What is the team composition?

We work with 2–5 teammates from Paul Gregory Media.

How did you come to work with Paul Gregory Media?

Someone referred Paul Gregory Media to me. I chose them over other options because they had high ratings and good value for the cost.

What is the status of this engagement?

We started working with Paul Gregory Media in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Paul Gregory Media has delivered a new WordPress website. Moreover, Google Analytics shows an improvement in site traffic and conversions every month. For example, our campaigns have generated 39,380 impressions, 678 clicks, and eight conversions, which is higher than what we saw in the previous month.

How did Paul Gregory Media perform from a project management standpoint?

Paul Gregory Media delivers on time. They’re very good at project management. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I’m impressed by how quickly Paul Gregory Media works and how easy they are to work with.

Are there any areas they could improve?

There’s nothing they need to improve.