Paramount Infosystem Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the OPERATIONS HEAD of NAVYAA FOODS

Describe what your company does in a single sentence.

We are Agro based Export House. Primarily exporting rice and sugar globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paramount Infosystem Pvt Ltd to accomplish?

• One platform for entire organization globally
• Mobility and ease of business
• Continuous improvement over operations

SOLUTION

How did you find Paramount Infosystem Pvt Ltd?

Referral

Why did you select Paramount Infosystem Pvt Ltd over others?

• Good value for cost
• Referred to me
• Company values aligned
• Extra efforts made by the Promoter itself to lead the project towards success

How many teammates from Paramount Infosystem Pvt Ltd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to develop a user-friendly web-based solution that enables efficient management over the single platform for the entire organization, improves collaboration among teams and processes and provides secure access to data and documents from anywhere, anytime. Key deliverables were: One Platform for all the users with user authentication and role-based access Global Mobile accessibility Process Improvement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are able to reduce the expenses by mapping the unnecessary costs in the system and avoiding them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We recently gave them a project of USD 11,000 and they have handled it amazingly well. Right from the start, they have been very accommodating and responsive to our needs. Their team was highly experienced and knowledgeable and they have been able to deliver the project on time. They are even willing to go out of their way to help us if needed. Their customer service has been impeccable and they are always available to answer our queries and requests. 

Furthermore, they are competitively priced and offer great value for money. All in all, it has been a great experience working with Paramount Infosystem and we would definitely recommend them to anyone looking for quality software development and technical support services.

What was your primary form of communication with Paramount Infosystem Pvt Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are always willing to go the extra mile, to deliver the best. They never shy away from hard work and are always up for the challenge. Their dedication and commitment to their work is commendable.

Are there any areas for improvement or something Paramount Infosystem Pvt Ltd could have done differently?

From the beginning, they have been consistently delivering quality and timely work to our company. We have been extremely satisfied with their performance and the team has been able to deliver projects even under the most challenging circumstances.

BACKGROUND

Please describe your company and position.

I am the Operations Head of Travel To India

Describe what your company does in a single sentence.

We are renowned tour operator in Delhi, India dealing in India inbound tour and domestic tour packages with transportation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire to accomplish?

• Website Development
• SEO
• SMO

SOLUTION

How did you find ?

• Online Search
• Referral

Why did you select over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired the team for website development with content creation and SEO optimization. After development, they are working on SEO for versatile keywords as well as a few social media promotions too. Key Deliverables: 700+ Pages Website with user-friendly CMS 200% Growth in Organic Traffic just in 1 year of Span Brand Image Enhanced

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development Within Time Frame Committed Work Quality Outstanding Performance in terms of Visitors analytics More than 70% Keywords ranking in Top 10 Position in SERPs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Impressed by exemplary project management, we commend the vendor's exceptional dedication. They do meticulous planning, efficient resource allocation, and seamless communication throughout the project lifecycle. 

The vendor's proactive problem-solving and adaptability to evolving requirements drew praise. The project was completed ahead of schedule and within budget. This successful collaboration is attributed to their skilful leadership, fostering a spirit of partnership that's bound to lead to more opportunities.

What was your primary form of communication with ?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Efficient Communication Pricing Strategy Latest Technology and updates Implementation Always on Time Collaborative Measures

Are there any areas for improvement or something Paramount Infosystem Pvt Ltd could have done differently?

In my opinion, they can work on bringing more services, such as reputation management, and ORM, under their digital services head. The rest of the things, they are offering are outstanding.

BACKGROUND

Introduce your business and what you do there.

I’m the senior marketing manager for Autokame. We manufacture car seat covers and accessories for major automotive brands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paramount Infosystem Pvt Ltd?

We hired Paramount to help us with website development, SEO, and social media marketing (SMM).

SOLUTION

What was the scope of their involvement?

First, we met with Paramount to discuss our website development needs. Then, they designed and developed a new website from scratch and customized it to fit our requirements. Once we were satisfied, the team helped us launch the website, which they host and maintain. 

Since launching the website, they’ve shifted their focus to helping us with SMM. We’ve given the team access to our social media accounts, including LinkedIn, Instagram, and Facebook. Typically, we share our budget and data with Paramount, and they design and run Facebook, Instagram, and Google Ads, which they adjust according to our targets and seasonality. They also create content for our campaigns and write blog posts for LinkedIn. Furthermore, they’ve conducted keyword research and helped us with SEO. 

Currently, the team is also developing a custom ERP system from scratch. Once they finish development, the system will help us manage our inventory, accounts, and products. It will also help us with invoicing, creating CRMs, and processing sales. 

What is the team composition?

We’ve worked with the head of design, a content specialist, an SEO specialist, and a project manager who is also the owner.

How did you come to work with Paramount Infosystem Pvt Ltd? 

I worked with Paramount for custom software development in my former role. I was impressed with their technical capabilities, so I reached out to partner with them again.

How much have you invested with them?

We’ve invested $8,500 for the custom ERP system and $2,500 for their SMM services.

What is the status of this engagement?

We started working with Paramount in April 2020, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Paramount has completed about 70% of the ERP system, and we’ve been satisfied with their work. Furthermore, since taking over our social media pages, Paramount has helped us gain 10,000 Facebook followers and 500 Instagram followers. They’ve also helped us significantly improve our reach to 25,000–150,000 people per post. 

How did Paramount Infosystem Pvt Ltd perform from a project management standpoint?

Paramount has managed projects effectively, and we haven’t faced any challenges. They consistently meet deadlines and plan out social media posts a month ahead of time, which is helpful. For the ERP system, they typically share testing modules ahead of schedule. We share data points and track milestones via Google Sheets and meet quarterly to review our Google Analytics. We also have weekly phone calls. 

What did you find most impressive about them?

Paramount’s project management skills are their best quality. 

Are there any areas they could improve?

Paramount could improve by adding more project managers to the team.

Do you have any advice for potential customers?

I recommend documenting your requests beforehand. The more you can plan, the smoother their process will be. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of Spare Care, a spare parts company that plans and audits the spare parts of automobiles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paramount Infosystem Pvt Ltd?

We had a lot of mismanagement on the preplanning side. We also needed help with software development to solve the problem.

SOLUTION

What was the scope of their involvement?

Their team supported us in creating a software product that we still use. The first part we worked on was the parts audit module. With our business, there are warehouses of spare parts. We carry out the physical audits of the warehouse. As of now, this industry wasn’t that mature in terms of proficiency.

We created a platform wherein we’re using barcode scanners to carry out the audit. This was back in 2014. That was one of the modules we started our solution with Paramount Infosystem.

Gradually, we also added an inventory planning part module. That started with basic data points wherein the ordering was done through an approval mechanism. This platform allowed auto dealerships to do inventory planning and have the approval mechanism before placing the order to their supplier.

What we’ve also added is a parts’ performance analysis reports for phase two. Phase three of the platform is we’re exchanging materials between our customers. There are physical transactions happening on the platform. One person is selling the parts to my other customers. The product is now the operating system wherein our entire customer base is using.

What is the team composition?

Every module had a specific person assigned as a project manager. In total, there were 3-4 people.

How did you come to work with Paramount Infosystem Pvt Ltd?

I come from an OEM background. We wanted to have the best performance. Initially, we used someone else who was recommended to us.

I found Paramount Infosystem to be quite committed and also gave good feedback. They had good expertise to bring our requirements.

How much have you invested with them?

We’ve invested between 15–17 lakhs (approximately $1,800-$2,000 USD).

What is the status of this engagement?

Our ongoing engagement with them started in January 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still working with them because we get what we want from them. The product we’re using is quite complicated. Their team continues to help us create more functions. I can’t quantify the exact impact, but they meet our need for productivity and efficiency.

How did Paramount Infosystem Pvt Ltd perform from a project management standpoint?

We’re highly satisfied with project management. While they don’t belong to my company, I consider them my second partners. We have a lot of requirements that span multiple areas. We also have one point of contact, which is helpful. They’re totally what I need.

Their team can deliver in good time. We exchange our requirements and proposals through email. Once that’s decided on and approved, we have a WhatsApp group with our team members and their team members. We also have strong communication on WhatsApp and a Google Sheet where all stakeholders are given access.

What did you find most impressive about them?

I have my requirements, and they’re able to customize the product per my need. They’re available, and it’s easy to reach them. I can just pick up a phone and reach out to the owner of the company.

There aren’t any layers of interaction that are required to solve a problem. They’re accessible. They also deliver what’s required.

Are there any areas they could improve?

If I had to point out something for them to improve, I’d say they could improve on delivering on the desired time that was forecasted earlier.

I wouldn’t blame them for the delays, though, because we have our requirements very flexible, and they keep on changing as the project proceeds. They could just be a little more disciplined if the demands are static.

Do you have any advice for potential customers?

Reach out to them. They have the expertise to bring your requirements. They’ll come up with a solution or suggestion for what you need.

BACKGROUND

Introduce your business and what you do there.

I’m an IT expert at a German organization. It’s bilateral trade between India’s and Germany’s governments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paramount Infosystem Pvt Ltd?

We had a tracking system project.

SOLUTION

What was the scope of their involvement?

Paramount Infosystem did custom software development for a tracking system. It had two types of media tracking for employees’ status. It allowed users to apply for a leave of absence or give an online request to purchase anything they wanted.

They suggested implementing everything on Darknet.

What is the team composition?

We worked with three people. I knew Anup (Head of IT), the owner. The others were senior programmers.

How did you come to work with Paramount Infosystem Pvt Ltd?

We found them through a reference. One of our colleagues was working with them at a previous company. He recommended Paramount Infosystem, and then we started working with them.

How much have you invested with them?

We gave them 3–4 short-term contracts to develop one module according to our requirements. The amount for the contracts came to approximately $22,000.

What is the status of this engagement?

We worked together from January 2014–May 2019. The custom software took time to develop, and they offered maintenance from time to time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Anup and his engineers were very fast at implementing and good at planning. I was quite happy with their work. The project was successful, and they were very helpful in implementing the targets.

How did Paramount Infosystem Pvt Ltd perform from a project management standpoint?

It was a mix and match. They took two modules of the project management, and we managed the rest. Overall, they did an excellent job.

We used Microsoft extensively and implemented some Excel sheets. Typically, communication was via emails and phone calls. Later on, we started using WhatsApp.

What did you find most impressive about them?

They were quick at reacting. If there was some bug or need for improvement, they acted quickly and tried to solve it as soon as possible.

Are there any areas they could improve?

They could improve their documentation on software, technical documents, user manuals, and so on.

Any advice for potential customers?

You don't have to do much; they put a lot of effort into the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at a solar energy corporation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paramount Infosystem Pvt Ltd?

We needed help with web and mobile development.

SOLUTION

What was the scope of their involvement?

They initially developed our website and mobile app. They first presented some prototypes that they shared with us, and we selected from the templates they created. Right now, they’re helping us with our cloud hosting and with various tools and flows — everything is being developed from scratch. After that, they started the development using ASP.Net 

In addition, they also developed content for us. They provided user logins where you can approve permissions.

What is the team composition?

I don’t know how many are on the team, but there are managers and developers.

How did you come to work with Paramount Infosystem Pvt Ltd?

We got some references from our friends.

How much have you invested with them?

We’ve invested around 10–12 lakhs (approximately $13,300–$16,000 USD).

What is the status of this engagement?

We started working together in November 2020, and the partnership is still ongoing — we’re on a two-year contract.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have a good team, they’re good at support, and they’re responsive to any bug issues. Their development is also very good.

How did Paramount Infosystem Pvt Ltd perform from a project management standpoint?

Project management is good. They provide documents on how they built the content on the website. We use a tool for project management and communicate via email and personal meetings.

What did you find most impressive about them?

They’re very responsive, the development quality is good, and they understand the requirements.

Are there any areas they could improve?

They can improve on Syntex for notifications and notes.

Do you have any advice for potential customers?

I highly recommend working with them.