Paradigm

BACKGROUND

Introduce your business and what you do there.

I used to be CEO for Fortune 500 companies. Around 2009, I started my own company called Advanced ERP. We’re developing ERP for small businesses, and we have different versions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paradigm?

We wanted to bring down the development cost. I had an offshore team in India, and they were getting more expensive. Although we still have them, we decided to go with Paradigm for side projects besides ERP.

SOLUTION

What was the scope of their involvement?

In the beginning, we had a couple of older systems used for commercial laundries, and we decided to test Paradigm and task them with developing it on newer technologies. We met with the developers and showed them screens and our programs. Then, we defined the procedures and technical aspects.

Paradigm is currently developing it. Since it’s a browser-based system, we’ve decided to use Python for the backend.

What is the team composition?

I don’t know exactly how many people they have. We work with 4–5 people; there’s a project lead, two UI developers, and a backend developer.

How did you come to work with Paradigm?

One of my friends recommended them.

How much have you invested with them?

We’ve spent around $5,000.

What is the status of this engagement?

We started working with them in January 2021, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project hasn’t been finished, but the progress is good. Our meetings are a combination of discussing their current tasks and what they’ve delivered. We personally test the deliverables, and they usually come up with excellent results. We don’t have to ask for changes, but the times we do, they go back and do them.

How did Paradigm perform from a project management standpoint?

We’re very happy with our project manager. He’s our main point of contact, and he’s great in terms of project management. He contacts me if there’s an issue and shows me where they are, timelines, and estimates. We meet 2–3 times per week with all the developers, and they’ve been very responsive.

Additionally, they use their own tools for project management.

What did you find most impressive about them?

It’s very easy to work with them. We might tell other developers something, and then they get upset or go in the middle of the night and change it. However, Paradigm is understanding.

Are there any areas they could improve?

No, our expectations have come true. They’re great. 

Do you have any advice for potential customers?

You have to give the exact requirements.