Ready for more than a VA scan?

Most penetration tests stop at automated vulnerability scans and a few exploit attempts. We don’t.

Packetlabs has completed over 1,500 engagements, delivering CREST-accredited, SOC 2 Type II attested penetration testing and adversary simulation for organizations that need proof of real risk, with verified findings, clear remediation, and no false positives.

Min project size
$10,000+
Hourly rate
Undisclosed
Employees
50 - 249
Locations
Toronto, Canada
Year founded
Founded 2011
Languages
Timezones

Service Lines

Application Testing: 50%
Cybersecurity: 50%

Select Focus Area

Application Testing Focus

Manual Testing: 100%

Cybersecurity focus

Threat/Attack Simulations: 60%
Application Security: 10%
Cloud Security: 10%
Cybersecurity Consulting: 10%
Network Security: 10%

Industries

Financial services: 15%
Information technology: 15%
Education: 10%
Manufacturing: 10%
Medical: 10%
eCommerce: 10%
Legal: 5%
Media: 5%
Non-profit: 5%
Retail: 5%
Supply Chain, Logistics, and Transport: 5%
Telecommunications: 5%

Clients

Enterprise (>$1B): 50%
Midmarket ($10M - $1B): 35%
Small Business (<$10M): 15%

Application Testing Cybersecurity Threat/Attack Simulations

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate Undisclosed

Rating for cost 4.8 /5

What Clients Have Said

Packetlabs Ltd. offers competitive pricing and a strong value for cost, with project investments ranging from $14,000 to over $150,000 CAD. Clients consistently highlight their thoroughness, timely delivery, and effective communication, demonstrating satisfaction with the overall value provided.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 30 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Packetlabs Ltd. Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Constructive Feedback on Communication

While the majority of feedback is positive, one review noted a desire for clearer communication during a post-assessment call, suggesting that some explanations felt rushed. This highlights an opportunity for Packetlabs Ltd. to ensure consistent clarity in all client interactions.
Attention to Detail

Packetlabs Ltd. is recognized for their attention to detail in both their testing processes and their reports. Clients value the thoroughness of their work, which helps in identifying and addressing security vulnerabilities effectively.
Proactive and Transparent

Packetlabs Ltd. is noted for their proactive approach to cybersecurity and transparent communication with clients. This includes providing detailed explanations of findings and ensuring clients understand the implications and remediation steps involved.
Comprehensive Security Solutions

Packetlabs Ltd. offers comprehensive cybersecurity solutions, including penetration testing, vulnerability assessments, and security consulting. Clients value the breadth of services provided, which help them maintain robust security postures across their IT environments.
Expertise in Penetration Testing

Packetlabs Ltd. is highly regarded for their expertise in penetration testing, consistently identifying vulnerabilities that other testers miss. Clients appreciate their thorough approach, which includes detailed reports and actionable remediation steps. Many clients highlight the company's technical knowledge and ability to address complex security challenges effectively.
Strong Technical Expertise

Packetlabs Ltd.'s technical proficiency is a recurring theme in reviews. Clients appreciate the company's ability to handle complex security challenges and provide expert guidance, making them a trusted partner for cybersecurity needs.

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Packetlabs Ltd. Reviews

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Application Testing Cybersecurity
Application Security Threat/Attack Simulations Network Security Vulnerability Management
Confidential
May - June 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their level of expertise and know-how were impressive."

Jul 8, 2025

IMIT Director, Metis Nation British Columbia

Felix Ikem

Non-profit
Surrey, British Columbia
201-500 Employees
Online Review
Verified

Packetlabs Ltd. performed a penetration test on a custom-built tool, network, and infrastructure for a governing body. The team identified existing vulnerabilities and provided remediation guidelines.

The detailed report of findings from Packetlabs Ltd. allowed the client to strategically address the gaps in their systems. The team delivered on time and was responsive to the client's needs. Moreover, they impressed the client with their expertise and straightforward communication.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director at Métis Nation British Columbia (MNBC). We’re the official governing body for Métis people in British Columbia, providing culturally relevant social and economic programs and services to support and represent Métis communities across the province.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Packetlabs Ltd.?

We hired Packetlabs Ltd. to perform a penetration test on our environment.

SOLUTION

What was the scope of their involvement?

We needed to thoroughly review a custom-built tool and our network and infrastructure posture. We wanted to determine the vulnerabilities, if any, that existed in our systems. Packetlabs Ltd. identified issues like host header injection, cross-site scripting (XSS), username generation via forgot password, insufficient brute force protection, and insecure cookies. The team provided guidelines on how to begin remediation steps to resolve the issues.

What is the team composition?

I’m not sure how many teammates were assigned to the project.

How did you come to work with Packetlabs Ltd.?

We found them through an online search. Their level of expertise made contacting them a no-brainer.

What is the status of this engagement?

The project lasted from May–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Packetlabs Ltd. delivered a detailed report of findings, which allowed us to begin strategically addressing the gaps identified in the report.

How did Packetlabs Ltd. perform from a project management standpoint?

Packetlabs Ltd. delivered on time and responded well to our needs. Communication was straightforward and easy. We primarily used email and Microsoft Teams.

What did you find most impressive about them?

Their level of expertise and know-how were impressive.

Are there any areas they could improve?

There’s nothing I can think of.

RATINGS

5.0

Application Testing Cybersecurity
Application Security
Less than $10,000
Dec. 2025 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"They're expert hackers who offer clear, actionable reports."

Dec 19, 2025

Cybersecurity Officer, Berry

Mike Berry

Other industries
East Texas, Pennsylvania
11-50 Employees
Online Review

Packetlabs Ltd. provides cybersecurity services for a cybersecurity company. The team conducts penetration testing, performs vulnerability analysis, provides detailed reports, and offers remediation support.

Packetlabs Ltd. has successfully identified critical vulnerabilities, improved security controls, reduced risks, and strengthened system defenses. The team manages the project well, delivers on time, communicates responsively, and provides proactive support. Their reports are clear and actionable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Cybersecurity Officer of Berry

Describe what your company does in a single sentence.

We help business find and fix security vulnerabilities through expert penetration testing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Cyper security

SOLUTION

How did you find Packetlabs Ltd.?

Clutch Site

Why did you select Packetlabs Ltd. over others?

Pricing fit our budget

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive penetration testing, vulnerability analysis, detailed reporting, and action able remediation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Identified critical vulnerabilities, improved security controls, reduced risk, and strengthen system defenses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well organised project management, timely delivery, responsiveness communication and pro active support

What was your primary form of communication with Packetlabs Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They're expert hackers who offer clear, actionable reports.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

They could be a bit faster and share updates more often

RATINGS

4.0

Cybersecurity
Threat/Attack Simulations
Confidential
Feb. - Mar. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"The testers really dug deeply to find our vulnerabilities."

Jun 16, 2025

Director, Stevedoring Company

Anonymous

Supply Chain, Logistics, and Transport
Montreal, Quebec
501-1,000 Employees
Online Review
Verified

Packetlabs Ltd. was hired by a stevedoring company to conduct penetration testing. The team performed cybersecurity inventory style penetration testing and organization-specific breach objective testing.

Packetlabs Ltd. successfully completed the project, providing a detailed report that explained the results clearly. The team reached milestones on time, kept the client's teams informed, and responded quickly and clearly to questions and requests for clarification. The team's thoroughness stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a director at a supply chain, logistics, and transport company

Describe what your company does in a single sentence.

Stevedoring

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Penetration testing

SOLUTION

How did you find Packetlabs Ltd.?

Referral

Why did you select Packetlabs Ltd. over others?

Good value for cost
Referred to me

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Perform cybersecurity inventory style penetration testing as well as organization specific breach objective testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good feedback on penetration testing progress and detailed report at end of testing. Results were clear and explained in detail

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The testing plan was well drawn out and project stages were well defined. Each milestone in the project was reached on time and the teams were kept informed of all progress

When questions or clarification were asked the team responded quickly and clearly

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The testers really dug deeply to find our vulnerabilities and did not merely stop at the first findings. We feel they truly tried to help us find our most important weaknesses and provided ways on how to remediate them in the report

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

Not really

RATINGS

5.0

Cybersecurity
Threat/Attack Simulations
Confidential
Oct. - Nov. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"At every stage of the project, they provided the needed level of expertise."

Nov 19, 2024

Senior IT Manager, Shipping Company

Randal Cromb

Other industries
Vancouver, British Columbia
11-50 Employees
Online Review

Packetlabs Ltd. provided penetration testing and ethical hacking services for a shipping company. The goal was to identify weaknesses in the client's systems that could be exploited through an automated test.

Packetlabs Ltd. delivered a final report detailing all vulnerabilities discovered and how to patch them. The team was highly knowledgeable and experienced. They communicated effectively via email, messaging apps, and virtual meetings. Packetlabs Ltd. provided several experienced teammates.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior IT Manager of a shipping company

Describe what your company does in a single sentence.

We manage ocean going vessels which requires systems and software for purchasing and accounting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Identify all weaknesses in our systems that could be exploited

SOLUTION

How did you find Packetlabs Ltd.?

Online Search

Why did you select Packetlabs Ltd. over others?

High ratings
Company values aligned

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penetration testing and ethical hacking of our systems. The goal was to see how far an automated pen test could get, then to see if a compromised user account could gain enough information to discover or elevate to a domain admin.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final report detailing all vulnerabilities discovers, how they were discovered, and what to do to patch them

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Several people were assigned to the project in stages. First from the initial inquiry to the scope and requirements estimate and then to preparation and execution of the penetration test.

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

At every stage of the project, they provided the needed level of expertise and explained why and how they were about to proceed. They are very experienced at all aspects of the project.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

I am totally happy with the job they did

RATINGS

5.0

Cybersecurity Other IT Consulting and SI
Threat/Attack Simulations Cybersecurity Consulting Vulnerability Management
$50,000 to $199,999
Oct. - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The entire team was exceptional to work with."

May 6, 2024

CIO, Can Art Aluminum Extrusion

Daniel Roy

Manufacturing
Ontario, Canada
201-500 Employees
Phone Interview

Packetlabs Ltd. performed penetration testing for an aluminum extrusion company's IT systems. The team reviewed the front office vulnerabilities and provided on-site services, delivering a cybersecurity report.

Packetlabs Ltd. delivered a thorough and detailed report that highlighted vulnerabilities in the client's systems. The team went above and beyond the project's scope. The team met deadlines, communicated via weekly and daily calls, phone, and email, and collaborated via Jira, Asana, and Trello.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CIO at an aluminum extrusion provider for the automotive and building industries. We produce reinforced aluminum for vehicles, as well as window frames for high-rise buildings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Packetlabs Ltd.?

We needed an external organization to perform penetration testing and review our organization's cybersecurity.

SOLUTION

What was the scope of their involvement?

Packetlabs Ltd. conducted penetration testing and reviewed our IT system's cybersecurity. I asked Packetlabs Ltd. to review the front office vulnerabilities, and the team also installed software that allowed them to monitor our system's environment. Packetlabs Ltd. provided on-site services.

What is the team composition?

We worked with around five teammates from Packetlabs Ltd., including account executives, a project manager, and ethical hackers who were involved in the project's testing.

How much have you invested with them?

We invested just under $100,000 CAD (approximately $73,000 USD).

How did you come to work with Packetlabs Ltd.?

We met Packetlabs Ltd. through a referral.

What is the status of this engagement?

We initially contacted Packetlabs Ltd. in September 2023 to define the project's scope. The team was honest about their capabilities, and the reviewing process of our project took about a month and a half. We signed the contract with Packetlabs Ltd. in mid-October 2023, and the project was completed in December 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success of Packetlabs Ltd.'s work was demonstrated in the report they produced, which highlighted our security vulnerabilities. The report was very thorough and detailed, showing us things we couldn't have known by ourselves. Packetlabs Ltd.'s work quality was exceptional. We hired them because although we had heard of other cybersecurity firms, they weren't as accommodating to us as Packetlabs Ltd.

The entire team was exceptional to work with. Packetlabs Ltd. had a strict hiring process, which appealed to me. The team hired exceptional professionals.

How did Packetlabs Ltd. perform from a project management standpoint?

Packetlabs Ltd. delivered work on time and stayed on budget. I was surprised they could meet our deadline, which was in December 2023. The team surprised me by delivering the report just before the Holidays, on December 23. The budget was exactly as we had anticipated. Our contract stated that there would be two invoices: half of the budget would be paid upfront, and the other half would be paid when the project was completed.

We had weekly progress calls with Packetlabs Ltd. and follow-up calls on a daily basis. We communicated via phone calls and email and collaborated via Jira, Asana, and Trello.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Christina (Client Success Manager) was outstanding.

What did you find most impressive about them?

Packetlabs Ltd. went above and beyond our expectations. We had a particular environment since we worked in a manufacturing environment. Our organization was comprised of two parts: the IT department and the operational technology (OT) department. The last one manages our machinery and robotics.

Our engagement was strictly for our IT side. However, the team highlighted exposure or breaches in the security profiles that led to the OT environment and vice versa. I was surprised to get that because it wasn't part of the scope. The team delivered a detailed and extensive report about our entire environment's vulnerabilities.

Are there any areas they could improve?

My only suggestion for Packetlabs Ltd. is to improve their communication regarding cybersecurity tasks. We aren't a cybersecurity firm, so we didn't understand the specific tasks the team mentioned they'd do. Better communication explaining their work to have a clearer understanding of what the tasks mean would be beneficial.

Do you have any advice for future clients of theirs?

I suggest to contact Packetlabs Ltd. and let them do their job. The team is a security expert and is rated highly on the cybersecurity scale of penetration testing.

RATINGS

5.0

Cybersecurity
Account Takeover (ATO) Breach Detection & Incident Response Digital Forensics & Auditing Threat/Attack Simulations Cloud Security Vulnerability Management
Confidential
Dec. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"How quickly the team responded to our requirements was impressive."

May 3, 2024

Manager of IT Infrastructure, Aluminum Extruder Company

Anonymous

Automotive
Windsor, Ontario
51-200 Employees
Online Review
Verified

An aluminum extruder company hired Packetlabs Ltd. to conduct penetration testing. The team validated the client's threat response, performed social engineering, and eliminated anti-virus systems.

Thanks to Packetlabs Ltd.'s efforts, the client obtained a topology of their network, a list of vulnerabilities, and remediation steps, meeting expectations. The team coordinated objectives on time and provided deliverables ahead of schedule. Packetlabs Ltd.'s thoroughness was unique.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of IT Infrastructure of an aluminum extruder company.

Describe what your company does in a single sentence.

Our company is a privately owned held, North American based extruder of standard and custom aluminum profiles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Obtain access into network systems
Elevate account to domain admin.
Disable anti-virus system.
VM console Access
Obtain access into production applications

SOLUTION

How did you find Packetlabs Ltd.?

Referral

Why did you select Packetlabs Ltd. over others?

Referred to me

How many teammates from Packetlabs Ltd. were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

• Objective-based Penetration Testing to validate our response to various threats
• External Perimeter Assessment
• Operational Technology Audit
• Social Engineering
• Wireless penetration testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A Network topology, list of exposed vulnerabilities as well as remediation steps for each posed risk.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Objectives were coordinated in a timely manner and deliverables were completed a lot faster than expected.

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

How quickly the team responded to our requirements was impressive, as well how thorough the risk/remediation document was.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

Communicating how the objectives were achieved, during our post assessment call the team was not as clear in explaining or was "rushed" through.

RATINGS

5.0

Application Testing Cybersecurity
Application Security Network Security
Confidential
May 2023 - Feb. 2024

4.5

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"Everything provided by Packetlabs was very professional, thorough, and detailed."

Apr 22, 2024

COO, IT Company

Anonymous

Information technology
Ontario, Canada
51-200 Employees
Online Review
Verified

Packetlabs Ltd. conducted network, app, and infrastructure penetration testing, vulnerability assessment, and security testing for an IT company. They delivered detailed reports and conducted retesting.

Packetlabs Ltd. performed the tests and delivered the reports on schedule, resulting in an efficient, fruitful process. The team promptly accommodated requests and scope changes and answered inquiries swiftly and in detail. Their professionalism, thorough approach, and reliable support stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of an information technology company

Describe what your company does in a single sentence.

Business transaction processing and integration for business-to-business trade including EDI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Network Penetration Testing
Application Penetration Testing

SOLUTION

How did you find Packetlabs Ltd.?

RFP

Why did you select Packetlabs Ltd. over others?

Good value for cost
Experience

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Infrastructure penetration testing, vulnerability assessment, application security testing including configuration, authentication & authorization, input validation, etc. Deliverables included detailed report on findings, calls to review and discuss findings, and a retest with detailed report.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tests were performed on schedule. Results were provided within the agreed upon timeline following the tests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive to our needs, including scheduling the retest quickly when requested. Questions are always answered promptly and with full details to assist in our remediation efforts.

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Everything provided by Packetlabs was very professional, thorough, and detailed. The team is great to work with and always very helpful.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

Overall the process was great and I have no areas for improvement to note.

RATINGS

4.5

Application Testing Cybersecurity
Application Security Cloud Security Manual Testing Network Security
$10,000 to $49,999
March 2024

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were consistently available and supportive during the entire process."

Apr 16, 2024

Technical Support Manager, IT Services Firm

Anonymous

Other industries
Canada
11-50 Employees
Online Review
Verified

Packetlabs Ltd. provided cybersecurity services for an IT services firm. The team helped the client perform their annual penetration testing.

To the client's satisfaction, Packetlabs Ltd. completed the project in a timely and budget-friendly manner. The team guided the business throughout the process and was always ready and available to lend a helping hand. Also, their technical expertise and communication skills stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Technical Support Manager of an it services company

Describe what your company does in a single sentence.

Dedicated and cloud servers worldwide

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Pentesting

SOLUTION

How did you find Packetlabs Ltd.?

Online Search

Why did you select Packetlabs Ltd. over others?

High ratings
Close to my geographic location
Good value for cost
Company values aligned
Certifications

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PacketLabs were hired to conduct our annual pentesting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was executed with adherence to the schedule, budget, and scope. From start to finish, the quality was exceptional, leaving us thoroughly satisfied with both the interpersonal interactions and the reports delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and they were of a great guidance in the preliminary phase

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were consistently available and supportive during the entire process. Not only were the interactions effortless, but they also showcased great technical proficiency.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

Nothing particular

RATINGS

5.0

Cybersecurity
Threat/Attack Simulations Cloud Security Cybersecurity Consulting Network Security
Confidential
Nov. - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their services were impressively reassuring and transparent."

Feb 15, 2024

Sr. Manager of Cybersecurity, Hospitality & Leisure Company

Anonymous

Hospitality & leisure
Toronto, Ontario
1,001-5,000 Employees
Online Review
Verified

A hospitality company hired Packetlabs Ltd. to perform penetration and vulnerability testing on their cloud, infrastructure, IoT, servers, and endpoints. The team reported the test findings.

Packetlabs Ltd.'s report and recommendations were thorough and easy to see. The team's project management was organized, delivered items according to the agreed-upon timeline, and communicated via virtual meetings, emails, and messages. Their services were remarkably reassuring and transparent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sr. Manager, Cybersecurity of a hospitality & leisure company

Describe what your company does in a single sentence.

Senior Living

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Penetration Testing - Cloud + Infrastructure

SOLUTION

How did you find Packetlabs Ltd.?

Online Search

Why did you select Packetlabs Ltd. over others?

Company values aligned

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penetration/Vulnerability testing including cloud, infrastructure, IoT, servers, endpoints, spearphishing and reporting findings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Report and recommendations. Was easy to see that it was very thorough.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Organized and timewise went according to earlier discussions.

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They use Canadian based and vetted staff. Their services were impressively reassuring and transparent.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

Wish every engagement went as well as this.

RATINGS

5.0

"Very satisfied."

Application Testing Cybersecurity
Threat/Attack Simulations Network Security
$50,000 to $199,999
June - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''Continued professionalism throughout the engagement.''

Oct 2, 2023

Director & Cybersecurity, ICES

Todd Smeed

Other industries
Toronto, Ontario
201-500 Employees
Online Review
Verified

A healthcare solutions company hired Packetlabs Ltd. for cybersecurity. They assessed the client's infrastructure strength and security posture for external and internal controls.

Packetlabs Ltd. completed a successful assessment of controls in a predictable and repeatable manner. The team delivered on time and was responsive to the client's inquiries. The client also praised the team's depth of knowledge and ability to understand their requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Cybersecurity of ICES

Describe what your company does in a single sentence.

ICES leads cutting-edge studies that evaluate healthcare delivery and outcomes. ICES researchers access a vast and secure array of Ontario’s health-related data, including population-based health surveys, anonymous patient records and clinical and administrative databases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Packetlabs Ltd. to accomplish?

Assess strength of ICES' external infrastructure
Facilitate a purple team engagement

SOLUTION

How did you find Packetlabs Ltd.?

Conference

Why did you select Packetlabs Ltd. over others?

High ratings
Pricing fit our budget
Great culture fit

How many teammates from Packetlabs Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assess security posture of external and internal controls.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful assessment of controls in a predictable and repeatable manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Packetlabs PM ensured that timelines were adhered to, and deliverables were received on time. The Packetlabs team were extremely responsive to ICES' inquiries.

What was your primary form of communication with Packetlabs Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Packetlabs is the depth of knowledge that they're able to bring to the table. Starting from their ability to understand the desired outcomes during initial discussions, to their continued professionalism throughout the engagement.

Are there any areas for improvement or something Packetlabs Ltd. could have done differently?

We were extremely pleased with the performance of Packetlabs during this engagement.

RATINGS

5.0

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Verified Client Reviews: 43

Overall Review Rating: 4.9

Source: Clutch

Last Updated: December 19, 2025

Business Entity

Business Entity Name	Packetlabs Ltd.
Jurisdiction of Formation	Canada
Date of Formation	November 4, 2011
Status	Active
Last Updated	May 19, 2020
ID	2304651

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

401 Bay Street, Suite 1600 Toronto, Canada M5H 2Y4

41 - 49

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Packetlabs Ltd.

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2 Languages that we service

7 Timezones that we service

2 Locations

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Reviews

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Overall Review Rating

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Constructive Feedback on Communication

Attention to Detail

Proactive and Transparent

Comprehensive Security Solutions

Expertise in Penetration Testing

Strong Technical Expertise

Reviews mentioning:

Packetlabs Ltd. Reviews

Penetration Testing for Government Body

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Cybersecurity Services for Cybersecurity Firm

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Penetration Testing Services for Stevedoring Company

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Penetration Testing & Ethical Hacking for Shipping Company

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Penetration Testing for Aluminum Extrusion Company

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Penetration Testing for Aluminum Extruder Company

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Cybersecurity & Application Testing for IT Company

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Penetration Testing for IT Services Firm

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Penetration & Vulnerability Testing for Hospitality Company

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