Outstanding Experience

BACKGROUND

Please describe your company and position.

I am the Director of Kloer Ltd

Describe what your company does in a single sentence.

UK-based retailer specialising in premium gym and fitness equipment for both home and commercial use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Get a Shopify 2.0 store launch-ready with clean UX, working collections, and proper tracking.
• Implement Meta Pixel and GA4 purchase and lead tracking.
• Add a business finance page and Quick Quote CTAs linked with UTMs.

SOLUTION

How did you find Outstanding Experience?

Upwork

Why did you select Outstanding Experience over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on getting a Shopify 2.0 store ready for launch, improving the theme and user experience, fixing collection filters and navigation, and ensuring tracking and compliance were set up correctly. Key deliverables included product page updates, VAT and delivery copy fixes, GA4 and Meta tracking setup, and creating a finance page with Quick Quote links and UTMs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site was fully launch-ready with working checkout, enquiry, and finance quote flows. GA4 and Meta tracking were implemented and verified, navigation and product collections were corrected, and all key pages met performance and compliance checks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear and consistent throughout. Some parts took longer due to external dependencies, but they stayed responsive and handled feedback well. Vitali kept me updated, made requested changes quickly, and ensured all core tasks were completed before launch.

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

They were patient and willing to adjust to feedback, even when the project ran longer than expected. Communication was quick and professional, and they showed real care in getting the site ready for launch.

Are there any areas for improvement or something Outstanding Experience could have done differently?

Everything was delivered as agreed, but clearer proof screenshots for analytics would have helped speed up the final checks.

BACKGROUND

Please describe your company and position.

I am an executive at Omnivo Digital

Describe what your company does in a single sentence.

Our company is a Salesforce CRM and Digital Marketing consulting agency that specializes mainly in Salesforce but also implementations and integrations with other related platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience Corp to accomplish?

• Implement a custom Shopify Plus storefront integrated with Salesforce for an Edtech/Tutoring company

SOLUTION

How did you find Outstanding Experience Corp?

Upwork

Why did you select Outstanding Experience Corp over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Demonstrated Knowledge of Shopify on Interview Calls

How many teammates from Outstanding Experience Corp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Implement a custom storefront using Shopify Plus for a Tutoring/Ed Tech company. Included both front-end and back-end development using a UI/UX design from Figma. Replaced storefront functionality of old legacy e-commerce platform and added new enhancements leveraging Shopify Plus features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site was launched successfully with only a few delays. They will provide a more cost-effective, scalable, and maintainable tech stack for the client going forward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were one of several components of the project and there was a separate project manager leading all PMO functions. As a result, no feedback available on project management other than that they responded in a timely fashion to tasks and requests.

What was your primary form of communication with Outstanding Experience Corp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Specialization and experience developing on the Shopify platform.

Are there any areas for improvement or something Outstanding Experience Corp could have done differently?

Some additional transparency and proactiveness in task management such as what they were working on, the progress and estimated timeline/completion date.

BACKGROUND

Please describe your company and position.

 I am the COO of a retail company 

Describe what your company does in a single sentence.

Online Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• The implementation and customization of our shopify theme

SOLUTION

How did you find Outstanding Experience?

Referral

Why did you select Outstanding Experience over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired OUXP to handle the implementation and customization of our theme, and they did an excellent job. Their work was professional, timely, and of high quality. The after-service support has also been outstanding — they’ve been responsive and helpful every step of the way. We’re very happy with the results and highly recommend their services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear and measurable improvements. The customized theme significantly enhanced our website’s performance, user experience, and overall functionality. Page load times improved, navigation became more intuitive, and the design now aligns perfectly with our brand identity. We also noticed a positive impact on engagement metrics, including higher conversion rates and lower bounce rates. Overall, the results have exceeded our expectations and demonstrate real progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent from start to finish. They maintained consistent communication, provided regular updates, and were proactive in addressing any questions or adjustments we requested. All deliverables were completed on time, and in several cases, they even delivered ahead of schedule. Their team was highly responsive to our needs, flexible when changes were required, and always ensured the project stayed on track. Overall, their organization and reliability made the entire process smooth and stress-free.

What was your primary form of communication with Outstanding Experience?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their professionalism, attention to detail, and commitment to client satisfaction. They truly listened to our needs and delivered solutions that went beyond our expectations. Their technical expertise combined with their responsiveness and after-service support made the entire experience exceptional. It’s rare to find a team that balances creativity, reliability, and customer care so effectively.

Are there any areas for improvement or something Outstanding Experience could have done differently?

Overall, our experience was excellent, and we were extremely satisfied with the results. If there’s one small area for improvement, it would be to maintain even more frequent progress updates during the development phase — though communication was already very good. Other than that, everything from delivery to after-service was outstanding, and we truly appreciate their professionalism and dedication.

BACKGROUND

Please describe your company and position.

I am the CEO of M2A Solutions Inc

Describe what your company does in a single sentence.

Full service marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Shopify customization
• 100+ Variation products limitation solution

SOLUTION

How did you find Outstanding Experience?

• Online Search
• Clutch Site

Why did you select Outstanding Experience over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Vitali helped us resolve the Shopify limitation for 100+ variations in a product listing. He delivered very quickly to the perfection. Very responsive and helpful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered the UI that we needed for Shopify Plus.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, project was delivered faster than the promised deadline.

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

Very quick to answer and very knowledgable. They understood the problem, offered a solution that worked, and delivered very quickly.

Are there any areas for improvement or something Outstanding Experience could have done differently?

All good in my opinion.

BACKGROUND

Please describe your company and position.

I am the E-Commerce Manager of Apollo Tile

Describe what your company does in a single sentence.

We are an ecommerce company in home improvement space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Sort products as per revenue
• Modify the search results in the search app

SOLUTION

How did you find Outstanding Experience?

Online Search

Why did you select Outstanding Experience over others?

Other

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We want to sort products as per revenue. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted to sort products as per our needs. And modify the search results from the search app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time. Their communication was prompt.

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to understand the requirement

Are there any areas for improvement or something Outstanding Experience could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am the Owner of A3 Appliance Supply

Describe what your company does in a single sentence.

Sell Appliance Parts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Create Website

SOLUTION

How did you find Outstanding Experience?

Online Search

Why did you select Outstanding Experience over others?

High ratings

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Completed my website from start to finish. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed the work successfully within the tight deadline. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did great!

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

Vitali honors the work to address issues after he completed the project.

Are there any areas for improvement or something Outstanding Experience could have done differently?

I would create a zoom meeting and present what was accomplished. I think polishing that up would look more professional 

BACKGROUND

Please describe your company and position.

 I am the COO of a pet care company 

Describe what your company does in a single sentence.

Pet Care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Build e-ecommerce website
• Build tailored quiz for clients to get product recommendations
• Further work to rebrand website, update features etc.

SOLUTION

How did you find Outstanding Experience?

Online Search

Why did you select Outstanding Experience over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

1st part develop an e-ecommerce website on shopify, custom storefront and custom checkout with sopify plus. Using Recharge for reacurring subscription. Alongside a quiz recommandation for products.2nd part rebranding of website, new product pages features, new shop page and checkout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regular meeting with key roadmaps and deliverables that we could check

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables on time and flexibility during the project as the scope changed and cost was reevalued.

What was your primary form of communication with Outstanding Experience?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had great responsiveness and quality of work. Great work ethic, easy to work with and could come up with the right solutions to our blocks

Are there any areas for improvement or something Outstanding Experience could have done differently?

n.a.

BACKGROUND

Please describe your company and position.

I am the Graphic Designer of Outpost Discovery

Describe what your company does in a single sentence.

Design, manufacture and sell specialized heavy duty tools for the trucking industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Fix and optimize advanced search functions on Shopify site.

SOLUTION

How did you find Outstanding Experience?

Online Search

Why did you select Outstanding Experience over others?

• High ratings
• Quality of work

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our advanced seaerch function on our website no longer worked due to updates on Shopify's end. Our search functions require the use of a lot of meta in order to show the corrrect products and so, we opted for an app which was set up entirely by OUXP. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fact that our website's search function worked again and was measureably faster. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done on time. While we didn't have strict timelines, the project moved forward at a pace that worked for everyone. Communication was clear and prompt. 

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the quality of their work.

Are there any areas for improvement or something Outstanding Experience could have done differently?

Not this time. 

BACKGROUND

Please describe your company and position.

I am the Director of Design of Golightly Cashmere

Describe what your company does in a single sentence.

Golightly Cashmere makes cashmere hats and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Custom Shopify Pages
• Custom Shopify Templates
• Custom Shopify Functionality

SOLUTION

How did you find Outstanding Experience?

Referral

Why did you select Outstanding Experience over others?

• Referred to me
• Quality work

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create custom shopify page designs and templates for landing pages, collections, homepage and product pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accurate and quality development solutions for design specs and necessary functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solutions were delivered on time and as expected.

What was your primary form of communication with Outstanding Experience?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their clear communication and quality solutions stand out.

Are there any areas for improvement or something Outstanding Experience could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

We provide a unique storytelling experience to readers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outstanding Experience to accomplish?

• Shopify store setup
• Shopify store design
• Recharge setup and integration

SOLUTION

How did you find Outstanding Experience?

Shopify

Why did you select Outstanding Experience over others?

• High ratings
• Great culture fit
• Recharge expertise

How many teammates from Outstanding Experience were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Figma prototype and logo design, Shopify setup, implement design into theme, installation of apps and integration, custom pop-up, Recharge setup and customization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functioning subscription site that fits our brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All requests were handled quickly and courteously. Highly responsive.

What was your primary form of communication with Outstanding Experience?

Email or Messaging App

What did you find most impressive or unique about this company?

Their investment in making sure we were happy with the results, plus availability to help us in the future as we grow our business.

Are there any areas for improvement or something Outstanding Experience could have done differently?

No, Vitali was a pleasure to work with. I highly recommend him and the rest of the team at Ouxp.