OtherLeft, LLC

BACKGROUND

Please describe your company and position.

I am the VP of Growth of BizGift

Describe what your company does in a single sentence.

BizGift is a versatile physical and digital platform that allows users to easily activate, manage, and redeem electronic gift cards from over 300 national brands, creating a seamless gifting experience for Realtors, Sales Reps, and anyone looking to create relationships through a personal gifting strategy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OtherLeft, LLC to accomplish?

• Front End Design
• User Flow
• Market Research

SOLUTION

How did you find OtherLeft, LLC?

Referral

Why did you select OtherLeft, LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from OtherLeft, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development Support, Project Management, and Product Management tasks in support of the development of the BizGift Marketing Site and Web App as outlined in the final Strategy and Design documents and deliverables:

• Project kickoff 
• User Research interviews 
• User journey maps 
• User story mapping 
• User workflow wireframes 
• Estimates from dev shops 
• Branding/Logo discussion 
• High-fidelity comps 
• User stories 
• Groomed sprint 1

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully developed a platform where users could: 

• Purchase Product
• Customize Their Product
• Design Cards
• Create Profiles
• Track User Activity
• Provide a personal gifting solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OtheLeft was amazing to work with. They were always available, dependable, and felt like they were part of our team. They were passionate and innovative in their thinking.

What was your primary form of communication with OtherLeft, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I felt like they were part of our internal team and that they took ownership of the project.

Are there any areas for improvement or something OtherLeft, LLC could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the CTO of Mindyra Health Corporation, Inc.

Describe what your company does in a single sentence.

Mindyra helps organizations deliver personalized, accessible, affordable, and integrative mental health solutions to their entire population within a single, intuitive app-based experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OtherLeft, LLC to accomplish?

The goals for this project were to analyze the current state of Mindyra's mobile application and do a complete UI/UX overhaul.

SOLUTION

How did you find OtherLeft, LLC?

Referral

Why did you select OtherLeft, LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Great portfolio

How many teammates from OtherLeft, LLC were assigned to this project?

6-10 Employees

What was your primary form of communication with OtherLeft, LLC?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

OtherLeft was engaged for their strategy and design expertise to create a modern, scalable, market-ready application that speaks to Mindyra's target audience and provides a frictionless user experience. 

Key deliverables included: 

1. Future-state User Journey Map 
2. User Story Map 
3. User Workflow Diagram/Site Map 
4. Low-fidelity Wireframes for Key Workflows 
5. High-fidelity Visual Design Comps for Key Screens 
6. Clickable Prototype 
7. Mini Brand Book 
8. Gamification Framework 
9. Low-fidelity Wireframes for Admin Portal 
10. All User Stores are Captured, and Sprint 1 is Fully Groomed for dev
11. Future Product Roadmap

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered a revamped UI that implemented best-in-class practices for our use case.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used scrum as the delivery method for implementing features. Tasks were completed on time and often ahead of time and tier turnaround times for questions or comments was quite fast. OtherLeft was100% engaged in our project and the quality of their work reflected that commitment

What did you find most impressive or unique about this company?

The professionalism and dedication to our project. We liked how clearly everything was laid out from the initial interviews and proposal to the delivery of user stories, low and hi fidelity prototypes, brand book, design assets, etc.

Are there any areas for improvement or something OtherLeft, LLC could have done differently?

They could have moved to Connecticut!

BACKGROUND

Please describe your company and position.

I am the Chief Clinical Officer of Mindyra Health

Describe what your company does in a single sentence.

Provides mental health testing and navigation support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OtherLeft, LLC to accomplish?

• Mobile App Redesign

SOLUTION

How did you find OtherLeft, LLC?

Referral

Why did you select OtherLeft, LLC over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from OtherLeft, LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OtherLeft was engaged for their strategy and design expertise to create a modern, scalable, market-ready application that speaks to Mindyra's target audience and provides a frictionless user experience. 

Key deliverables included: 

1. Future-state User Journey Map 
2. User Story Map 
3. User Workflow Diagram/Site Map 
4. Low-fidelity Wireframes for Key Workflows
5. High-fidelity Visual Design Comps for Key Screens
6. Clickable Prototype 
7. Mini Brand Book 
8. Gamification Framework
9. Low-fidelity Wireframes for Admin Portal
10. All User Stores Captured, and Sprint 1 Fully Groomed for dev 
11. Future Product Roadmap

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Measurable outcomes were monitored weekly by tracking the progress made toward key deliverables previously stated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OtherLeft's project management was top tier. They delivered items on time and were transparent throughout the entire process. They were direct and clear, but also open to all of our ideas throughout the creative process. This group is a top-notch collection of experts who work closely with you to deliver the product you're looking for.

What was your primary form of communication with OtherLeft, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The combination of keeping us on track (this was a big project!), guiding us toward gold-standard practices, and incorporating our ideal concepts into our eventual app, created an excellent experience and ultimately an excellent app. They were incredibly easy to work with, highly available, and professional throughout.

Are there any areas for improvement or something OtherLeft, LLC could have done differently?

Our experience in working with OtherLeft was exceptional. There is nothing I would change about the experience.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Healthcare

Describe what your company does in a single sentence.

we create software products for inpatient behavioral health hospitals to improve the treatment experience for patients and increase hospital revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OtherLeft, LLC to accomplish?

• Design MVP
• Support Capital Raise
• Product Management

SOLUTION

How did you find OtherLeft, LLC?

Referral

Why did you select OtherLeft, LLC over others?

Referred to me

What was the size of OtherLeft, LLC’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OtherLeft conducted stakeholder interviews and led us through a deliberate process to understand the problem our product addresses and the tool our team needed to have maximum impact. We received wireframes that exceeded our expectations and were able to have an MVP coded based on their designs.

OtherLeft supported us through our capital raise by providing technical answers when needed. Now OtherLeft is help us with more design work to take our fully funded product to market and is helping us with Product Management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timeliness
• Quality
• Within Budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OtherLeft assigned a lead to our project who kept us all on track which was very helpful for an inexperienced team like ours is. All deliverables were submitted on time and exceeded our expectations. Any questions we had were promptly addressed.

What was your primary form of communication with OtherLeft, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

OtherLeft has a great ability to understand their clients goals and offer the most valuable recommendations.

Are there any areas for improvement or something OtherLeft, LLC could have done differently?

None