Optimum-Web

BACKGROUND

Please describe your company and position.

I am the Director of 7Developers

Describe what your company does in a single sentence.

We are software development company (web, desktop and mobile development).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Optimum-Web to accomplish?
Web Development

SOLUTION

How did you find Optimum-Web?

• Online Search
• Other

Why did you select Optimum-Web over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Optimum-Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web CRM portal was designed to collect, analyze, and report on user experiences, providing valuable insights to enhance customer satisfaction and drive business growth. This advanced platform integrates seamlessly with various touchpoints, ensuring comprehensive data collection and detailed reporting. Also web portal is supposed for document exchange and user access restrictions.

Additional features:

• Automate data collection and reporting processes, reducing manual effort and increasing operational efficiency.
• Store all documents in a centralized, secure repository that is easily accessible to authorized users.
• Capture user experiences in real-time to address issues promptly and improve customer satisfaction.
• Set granular access permissions to control who can view, edit, or share specific documents.
• Implement role-based access controls to limit document access based on user roles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project aimed to increase customer satisfaction within six months, and we achieved increase. Final users of site feedback indicated a 90% satisfaction rate with the project's outcomes. Compared to the previous year, user engagement increased by 40%, surpassing our target of a 25% increase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was really great - we successfully completed 95% of the planned tasks within the project timeline, exceeding our initial target of 90%.

What was your primary form of communication with Optimum-Web?

In-Person Meeting

What did you find most impressive or unique about this company?

The company's commitment to delivering high-quality work is truly impressive. Their attention to detail and dedication to excellence set them apart from other firms. The company's ability to provide personalized solutions tailored to our specific needs was unique. They took the time to understand our business and deliver customized strategies. Their communication skills and transparency throughout the project were exceptional. We were always kept in the loop and felt like true partners in the process.

Are there any areas for improvement or something Optimum-Web could have done differently?

No, I think everything was like we planned and discussed.

BACKGROUND

Please describe your company and position.

I am an executive at Leading Logics

Describe what your company does in a single sentence.

Software Company specialize in web and application development, business intelligence and business consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Optimum-Web to accomplish?

• To create a automobile business directory site.
• Adding Agents and Users dashboards, comparison between vehicles
• Sync the data from CSV, IP security, Eye-Catchiness and software scalability for future evolvement

SOLUTION

How did you find Optimum-Web?

• Online Search
• Referral
• Clutch Site

Why did you select Optimum-Web over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Optimum-Web were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was highly complex as it is the system where listing of super cars enlisted and people can select their desired custom plans to decorate their dream car and a sample shown to them.

Also work as an affiliate marketplace of cars where new and old cars are sold, bought, and insured to keep out from bad luck. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome of the project is way beyond to our expectations as it works so awesome, a sleek in design, and kills the user's boredom. 

After launching people interact and we get 14M traffic on our site which is awesome. So far, 100% satisfied by the Optimum Web talent, the owner is sweet to talk to and always be in front of me whenever needed. 

With the project, I got a trustworthy partner who actually works like crazy ninja turtles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their Project management is WoW! as all the deadlines work done before expectations and the day-to-day acknowledgment and followups actually let me know about the current scenario. Whenever a bug pops out they simply mention that and I really respect their honors, however, they also can use puzzle words but things were always clearly visible and it felt like I was seeing them from a window.

What was your primary form of communication with Optimum-Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The talent was a brain readers, so motivated, down to earth, and highly skilled. Whenever I talked about changing the scenarios to work with the best thing everyone placed their insightful thoughts to me, Then the deliverability was like we discussed and imagined, that thing really made me in shock.

Are there any areas for improvement or something Optimum-Web could have done differently?

Optimum should focus on some detailing areas and should improve the cybersecurity department, implement new tactices.