# OPTASY OPTASY Reviews (18), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined OPTASY's Network [Visit Website](https://optasy.com/landing/web-development-services-optasy?utm_source=clutch.co&utm_medium=referral&utm_campaign=ca-web-developers) [Get a Custom Proposal](https://clutch.co/profile/optasy) **Web Development Experts | Solutions for Every Need** OPTASY is a Canadian digital commerce, marketing and web development company. We have provided web solutions to various Canadian (Toronto Maple Leafs, Toronto Raptors, Toronto FC, IBM, Health Canada, Government of Canada, Canadian Blood Services, University of Toronto, George Brown College) and foreign entities (United Nations, Cornell University, Berklee College of Music) with outstanding results. Built on our roots in Drupal, we have diversified and become experts in a wide-ranging set of in-house skills following a strict process to ensure best-in-class results. We are experts at our craft and work with the best platforms in the world: Drupal, Shopify, and Magento. Depending on the needs of each project, we engage in different portions of our overall process. Our services include: - Discovery & Ideation - Digital Strategy - Business & Technical Requirements Planning - Brand Design - UX Design - UI Design - Front-end Programming - Back-end Programming - Social Integration - Search Engine Optimization (SEO) - Pay-per-click Marketing (PPC) - Social Media Marketing - Media Buying - Content Marketing - Analytics & Data Mining - Experiential Marketing - Shipping Optimization - Mobile App Development - Maintenance & Support ## Company Information - Minimum project size: $50,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 3 Locations: - Oakville, Canada (Headquarters) - New York, NY - Ottawa, Canada - Founded in 2005 - 1 languages: English - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Web Development - 20% Web Design - 10% Digital Strategy - 10% E-Commerce Development ### Focus Areas - Digital and IT Strategy Consulting Focus: - 100% Digital Transformation - CMS Focus: - 100% Drupal CMS - Programming & Scripting: - 75% PHP - 10% JavaScript - 10% SQL - 5% HTML5 - Application Platforms: - 60% Linux server - 20% Amazon Application Development Framework - 10% Azure Platform - 10% Windows server - E-commerce Systems: - 50% Shopify - 40% Magento - 10% Other ecommerce systems ### Industries - 5% Real estate - 10% eCommerce - 25% Education - 15% Government - 25% Medical - 10% Media - 10% Non-profit ### Clients - 20% Small Business (<$10M) - 60% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: OPTASY offers competitive pricing with projects ranging from $10,000 to over $250,000, providing good value for cost. Clients appreciate their responsiveness and timely delivery, often highlighting effective communication and project management. Overall, they are seen as a reliable choice for Drupal development. **Most Common Project Size**: $10,000 to $49,000 based on 14 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 11 reviews - Custom Software Development: Confidential based on 3 reviews - Web Design: Less than $10,000 based on 2 reviews - API Development: Confidential based on 2 reviews - E-Commerce Development: $50,000 to $199,999 based on 1 review - Other Application Development: Less than $10,000 based on 1 review - Application Testing: Less than $10,000 based on 1 review ### Packages Offered - Web Development Packages — starting at $199/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### OPTASY Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.7 - Willing to Refer: 4.9 ### Top Mentions - Timely (9 mentions) - Communicative (6 mentions) - Great project management (4 mentions) - Knowledgeable (4 mentions) - Efficient (2 mentions) - Experienced (2 mentions) - High-quality work (2 mentions) - Professional (2 mentions) - Reasonable pricing (2 mentions) - Accommodating (1 mentions) - Collaborative (1 mentions) - Detail-oriented (1 mentions) - Easy to reach (1 mentions) - Easy to work with (1 mentions) - Flexible (1 mentions) - Hard working (1 mentions) - Honest (1 mentions) - Open to feedback (1 mentions) - Translate ideas into products (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Proficient in Drupal Development** OPTASY is repeatedly praised for its strong expertise in Drupal development. Clients commend their ability to handle complex projects, including migrations and custom module development, with a high level of proficiency and knowledge. **High Client Satisfaction** Clients express high levels of satisfaction with OPTASY's work. Many reviews mention successful project outcomes, including improved website performance, increased user engagement, and enhanced functionality. **Positive Impact on Business Metrics** Clients report that OPTASY's work leads to tangible improvements in business metrics, such as increased website traffic, user engagement, and conversion rates, which contribute to overall business growth. **Ability to Scale Resources Quickly** OPTASY is recognized for their ability to scale up resources rapidly to meet project demands. They provide skilled engineers on short notice, which is particularly beneficial for projects requiring urgent attention. **Timely Delivery with Tight Deadlines** OPTASY is recognized for successfully managing projects with tight deadlines, often delivering results on time despite late changes to project scope or design inputs from clients. **Geographical Flexibility and Global Talent** OPTASY's global team is noted for overcoming geographical and time-zone differences, providing flexibility and access to top talent from around the world, ensuring meetings and communications are convenient for clients. **Technical Proficiency in Multiple Technologies** Beyond Drupal, OPTASY shows proficiency in other technologies such as PHP, JavaScript, and AngularJS, allowing them to handle diverse technical challenges and develop comprehensive solutions. **Potential for Improved Marketing** While OPTASY delivers excellent services, one client suggested that the company should enhance its marketing efforts to better promote its capabilities and reach a wider audience. **Strong Project Management** Several reviews highlight OPTASY's effective project management skills. They use industry-standard tools and maintain consistent communication, ensuring timely delivery and client satisfaction, often completing projects ahead of schedule. **Areas for Improvement in Onboarding** Some clients noted challenges in integrating OPTASY engineers into their teams due to time zone and language differences. A suggestion was made for OPTASY to provide more support during the onboarding phase. ### OPTASY Reviews #### Custom Software Design & Dev for Telecom Company (Featured Review) **The Project** - Services: API Development, Application Testing, Custom Software Development - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: A telecom company has hired OPTASY for custom software design and development. The team managed the creation process of the client's Drupal CMS to optimize its code and effectiveness. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Telecom Company - Industry: Telecommunications - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Oct 31, 2023 **Feedback Summary**: OPTASY has been meeting the client's expectations. OPTASY leads a streamlined approach and provides suggestions to ensure the engagement's success. The client also praises the team's attention to detail and Drupal knowledge. "''OPTASY is the company that you know will be there for you in the long term.''" **BACKGROUND** Please describe your company and position.I am the CEO/ Founder of a telecommunications companyDescribe what your company does in a single sentence.Streamline the B2B and B2C process between wireless carriers and accessory vendors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire OPTASY to accomplish?Help us complete the development of our application.To make sure we're using every benefit of the CMS framework **SOLUTION** How did you find OPTASY?Online SearchWhy did you select OPTASY over others?High ratingsCompany values alignedThey took the time to understand or goals and mission.How many teammates from OPTASY were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.OPTASY was brought on board to handle everything dealing with our application. To look at the previous code work and make sure the code is streamlined and effective. Review and implement requirements, fix bugs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project is still in progress but so far all deliverables have been met by OPTASY.Describe their project management. Did they deliver items on time? How did they respond to your needs?All deliverables have been met. They make sure they have a complete understanding of the request. If they have a more streamlined approach to implementing the request, they make suggestions based on their understanding of Drupal.What was your primary form of communication with OPTASY?Virtual MeetingWhat did you find most impressive or unique about this company?Their attention to detail, and their vast knowledge of Drupal. They work at your pace, OPTASY is the company that you know will be there for you in the long term.Are there any areas for improvement or something OPTASY could have done differently?No --- #### Drupal Support for University **The Project** - Services: Application Testing, Other Application Development, Web Development - Project size: Less than $10,000 - Project length: Nov. - Dec. 2024 **Project Summary**: OPTASY updated a university's Drupal core from 9.5.x to 10.3.x and all the contributed modules to Drupal 10 and 11 versions. They also built a custom module to redirect specific paths from one site to another. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Website Strategy & Development, Tyndale University - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jan 17, 2025 **Feedback Summary**: OPTASY delivered the custom module, which worked well on both Drupal 7 and Drupal 10 sites. The team completed the project ahead of schedule and responded promptly to the client's needs and concerns. Despite the time zone difference, they facilitated the meeting during the client's typical work day. ""OPTASY used employees from all over the globe, allowing them to get the best people for the work required."" **BACKGROUND** Please describe your company and position.I am the Manager, Website Strategy & Development of Tyndale UniversityDescribe what your company does in a single sentence.Higher education / University **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire OPTASY to accomplish?Update Drupal Core from 9.5 → 10.3Create custom module **SOLUTION** How did you find OPTASY?Online SearchWhy did you select OPTASY over others?Close to my geographic locationPricing fit our budgetGood value for costHow many teammates from OPTASY were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Update Drupal core from 9.5.x → 10.3.x and update all contributed modules to the Drupal 10/11 versions. This included testing to ensure everything was working as it should.Create a custom module on Drupal 10 that allowed us to redirect custom paths to a second site at a different subdomain that was still running Driupal 7. This module was also created on Drupal 7 to accomplish the same goal of redirecting select paths to the Drupal 10 site. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The update was easy to measure — has it been updated and does it still work.The custom module required more testing and success was measured by the functionality — which works amazing on both the Drupal 10 and Drupal 7 sites.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project was managed through industry standard tools like Jira and Slack. Weekly meetings were held through Google Meet to keep us all on track. Project was delivered early and response times were appropriate. What was your primary form of communication with OPTASY?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?OPTASY used employees from all over the globe, allowing them to get the best people for the work required. Even though our time zones were different, meetings always took place within my typical work day. Communicating in English (my native language) was also not an issue.Are there any areas for improvement or something OPTASY could have done differently?I had no issues through this project --- #### Drupal Engineering Services for Management Consulting Firm **The Project** - Services: API Development, Custom Software Development - Project size: Confidential - Project length: Jan. 2018 - Ongoing **Project Summary**: OPTASY provides Drupal engineering services for a management consulting company. The team works on building parts of the client’s core platform. They also deliver solutions for FDA-approved clinical trials. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Digital Solution Implementation Manager, Consulting Firm - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jan 10, 2024 **Feedback Summary**: The client is happy with OPTASY’s knowledge of Drupal development, praising their developers’ customization and configuration methods. The team has a fast turnaround time, allowing them to meet delivery metrics. Moreover, they can easily scale up on highly skilled engineers even on short notice.  ""The OPTASY engineers are quite knowledgeable about Drupal’s architecture."" **BACKGROUND** Please describe your company and position.I am the Digital Solution Implementation Manager of a consulting company Describe what your company does in a single sentence.A management consulting and technology firm in the R&D, commercial and manufacturing industry across the world. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire OPTASY to accomplish?Provide expert Drupal engineering services **SOLUTION** How did you find OPTASY?ReferralWhy did you select OPTASY over others?Good value for costReferred to meHow many teammates from OPTASY were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Several expert drupal engineers are staffed to build parts of our core platform under a rigorous and strict QMS process targeted to the heavily regulated clinical trial industry. Some drupal engineers also function as configuration engineers of the platform to deliver solutions used in FDA-approved clinical trials. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The OPTASY engineers are quite knowledgeable about Drupal’s architecture, customisation methods and configuration which allows for a very quick turnaround in delivering functionality. This allows us to build the platform's roadmap on a timely manner and meet client delivery metrics.Describe their project management. Did they deliver items on time? How did they respond to your needs?No project manager is assigned from the Optasy team as our team provides this resource.What was your primary form of communication with OPTASY?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're able to scale up on drupal engineers with very short notice and the skill level is usually high.Are there any areas for improvement or something OPTASY could have done differently?Our situation is somewhat unique as the engineers work with our processes and project manager. Integrating them into the team is sometimes a challenge as the timezone and language is different. It might be good to have a project manager from their team assist with onboarding and ramp up to ensure the engineers are well integrated in a shorter period of time --- #### Drupal 8 Web Design & Development for Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May - Aug. 2019 **Project Summary**: From scratch, OPTASY managed full-stack development of a Drupal 8 website to increase visibility and conversions for an international nonprofit. They delivered the platform iteratively to integrate feedback. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Equal Opportunity Community Initiative - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 31, 2019 **Feedback Summary**: OPTASY delivered an attractive website that has received positive feedback and increased engagement from users, leading to a significant improvement in the number of conversions. The team was attentive and executed feedback quickly to support a streamlined collaboration and enable future engagement. ""Their team performed well at every stage from the initial conversations to execution." " **BACKGROUND** Introduce your business and what you do there. I’m the executive director of the Equal Opportunity Community Initiative—an international nonprofit. We serve underserved communities throughout the Middle East, Africa, Southeast Asia, and the Toronto area. We offer education-based programming for kids. We provide libraries, computer labs, and soft-skills training. We also provide recreational activities for kids that aren’t supported by government institutions. For example, we'll provide extra facilities to orphanages such as a library or computer lab, and take the kids on regular excursions. We’re a volunteer-based organization and had over 5,000 people volunteer with us over the past couple of years. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? Our website was outdated, and lacked traffic as well as conversions. It was built in 2010 and wasn’t up to date with our new programs. As a nonprofit, it’s not easy to communicate your story and mission in the timeframe when someone’s on your website. Our old website wasn’t telling our story because we’d expanded in many ways. We needed a product that was mobile-friendly, capture the user, and convert them to take action. **SOLUTION** What was the scope of their involvement? OPTASY developed a new Drupal 8 website for us. After we talked about vision, their team got back to us quickly with clear steps to take so that they could get started drafting the design. We gave them the data and information that their team needed. And then, they came back with a nice plan. We were able to tweak the sketch, going back and forth with their team. Then, they came back with a wireframe, which was great. We were also able to tweak that. Their team then created mockups that included the UX design for us to review and finalize. After we finalized the mockup, the project moved into development. They used top-tier technology and implemented mobile-friendly features. What is the team composition? In total, we interacted with four people regularly. A project manager who walked us through the project and the operations manager was involved from the beginning. We also worked with a UI/UX designer and one developer. How did you come to work with OPTASY? We looked through quite a few different companies that came highly recommended by donors and professionals in the field. We were looking in the Greater Toronto Area. Their Clutch reviews were great, which was one of the stronger factors. We shortlisted 4–5 different companies, went through their portfolios, and was impressed with OPTASY’s work. We reached out to them and received a response right away. Their lightning-fast response times during our initial conversations felt like a good sign. How much have you invested with them? We spent around $17,000 on their services. What is the status of this engagement? The project lasted between May 2019–August. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The site’s beautiful and performing exactly how we’d hoped it would. The company that manages our Google Ads has found that our conversions have increased. The traffic has remained the same, but the amount of time users spend on the website and the number of actions taken has gone up about ten-fold. That’s what we set out to do exactly. We’re seeing an ROI in a short amount of time: That’s a success for us completely. A couple of our donors are thrilled with the website and have committed their support again. They’re happy to be on the partners' page with a fresh look and approach to the public. They were the most professional company that we’ve worked with as far as the project’s different phases. How did OPTASY perform from a project management standpoint? They set up a Slack channel. In general, we communicated daily and they responded immediately so that was impressive. As soon as we typed a message, we got a response. It was easy to provide feedback at every stage. Their team used software that allowed us to watch the project, which was efficient. They expedited tasks and were more professional than other vendors we experienced in the past. We definitely weren’t their biggest clients, but I feel that OPTASY treated us as such. Their team was easy to work with and structured. What did you find most impressive about them? We’re all happy to have chosen them. We would definitely choose them in the future and recommend them to any individual looking for a website that leads to conversions and conveys a message in a smart format. Their team performed well at every stage from the initial conversations to execution. They welcomed our feedback but also balanced our ideas with conversion principles. Their team gave smart feedback for us and ultimately delivered a product ahead of schedule to thrill our community. Are there any areas they could improve? They should continue to get the word out about their brand. Their team should market themselves because they’re a great, top-tier company. They should continue doing what they’re doing and let people know about it. Do you have any advice for potential customers? Reach out to OPTASY. --- #### Drupal Dev for ESL Services Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Apr. - June 2019 **Project Summary**: OPTASY developed a set of database and document management solutions for a Drupal website. The team also removed and updated links to match current needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Webmaster, TESL Ontario - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 18, 2019 **Feedback Summary**: Members of the client organization benefit from easier access to documents. OPTASY used Slack to share and receive feedback and other crucial pieces of information. Customers can expect a dedicated and patient team. ""The communications and the speed at which the project was undertaken were both excellent." " **BACKGROUND** Please describe your company and your position there. TESL Ontario provides support and direction to professionals, government bodies and learners involved in English as a Second Language in Ontario. TESL Ontario was established in 1972 as an independent not for profit association serving the professional development needs of English language educators in Ontario. The Association consists of a provincial office and 12 affiliate chapters and is governed by a nine-person board of directors. TESL Ontario provides an accreditation system for educators working in the adult language training field and a recognition program for TESL training institutions in Ontario. The association is financially supported by membership fees, a portion of which it distributes to the affiliate chapters for local professional development activities. I am the webmaster for TESL Ontario. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire OPTASY? We hired OPTASY to develop several data import processes so we could import data into modules we use on our website. We also had them update several features that we used on our website as well as update elements on the web layout. What were your goals for this project? The goal was to provide us with a way to update information that we provide in a timely manner to our members so they could access their current accreditation certificates and have them automatically emailed to themselves through our Drupal module. We also had them update several items in the layout of our website. **SOLUTION** How did you select this vendor? We did an extensive web search for Drupal website developers and read several reviews about the company. We then interviewed them on the telephone to ask specific question relevant to our needs. We used them for a smaller project at first and were extremely happy with the results so we then engaged them to do several other items for us. Describe the project and the services they provided in detail. They built several import processes to our specifications which allowed us to update online information from our inhouse database. This meant that we no longer had to do double entry, once for our inhouse database and second for the online database. We could now update the online database with a simple upload which had been exported from our inhouse database. We also had them update elements of the layout such as the links to our social media platforms to add new ones and remove old ones that we felt were not being useful. What was the team composition? The team was the TESL Ontario webmaster, TESL Ontario Operations manager as well as one main contact with OPTASY. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Requests for members documents were reduced and instead emails were usually thanks for the fast and easy process for receiving their documents. How was project management arranged and how effective was it? After and initial document was sent outlining the exact needs of our organization we then used an online tool called Slack to communicate at each step and provide additional information as requested and feedback on our testing until the project was complete. What did you find most impressive about this company? The communications and the speed at which the project was undertaken were both excellent. Are there any areas for improvement? Any improvements would had been at our end to completely explain how the process should work. It would have saved some back and forth questions and answers and sped up the project. --- #### Drupal Web Updates & Maintenance for SaaS Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Apr. - Oct. 2019 **Project Summary**: OPTASY served as a Drupal web development partner to a SaaS company. They did security updates and general maintenance to optimize the corporate website’s performance. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, SaaS Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 9, 2019 **Feedback Summary**: OPTASY satisfied requirements by updating the website and delivering services that were agreed upon at the start of the engagement. Solution-oriented, reliable, and consistent, the team maintained strong Drupal expertise and knowledge. They provided reasonable costs and adhered to the schedule. "“No matter how difficult the challenge was, they were usually able to find a solution relatively quickly.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of digital marketing at a web-based SaaS company. We develop and support environmental health, safety, and quality management software. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We hired OPTASY to be our web developer and support all of our website needs. Our site needed security updates and general performance optimizations. **SOLUTION** What was the scope of their involvement? OPTASY helped update and maintain our corporate website. They fixed security and performance deficiencies and did general maintenance and updates to different pages. They did Drupal development. What is the team composition? I just had one point of contact. How did you come to work with OPTASY? We needed a new contract for web development, and OPTASY was already working with another business unit within our organization. How much have you invested with them? We probably spent $50,000–$75,000, but I’d have to check with our finance department. What is the status of this engagement? We signed a six-month contract that went from April–October 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? OPTASY got the site up to date. How did OPTASY perform from a project management standpoint? They were really good in this regard. The team was reliable and very knowledgeable. We communicated 3–4 times per week. What did you find most impressive about them? Their Drupal knowledge and experience with the platform are really strong. No matter how difficult the challenge was, they were usually able to find a solution relatively quickly. They delivered the exact level of performance and services that we set up at the beginning of the contract, so they were very consistent. Are there any areas they could improve? Their responsiveness could’ve been better from time to time. Any advice for potential customers? Establish the parameters of the project upfront and manage expectations. If it’s a Drupal-related environment, they’d definitely be a great fit. --- #### Drupal Web Redesign for International Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: May - July 2019 **Project Summary**: OPTASY redesigned a Drupal website for an international nonprofit. Their team was responsible for security and backend upgrades, as well as automating processes to increase efficiency. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Manager, International Affairs Company - Industry: Government - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 7, 2019 **Feedback Summary**: While the engagement is ongoing, the website is functional, efficient, and secure. Their team provides high-quality work while ensuring client satisfaction. Their professional team is open to feedback and communicative, encouraging collaboration between teams. "“OPTASY worked to keep us engaged in what was happening and make sure we understood all of the changes being made.” " **BACKGROUND** Introduce your business and what you do there. I am the manager of a small nonprofit organization that gives awards to people who have made strides in anti-corruption human rights work. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We had just changed the structure of our organization and separated from a previous organization we were affiliated with. In addition to needing to rework our website and rebrand upon our departure, we had some security concerns and some inefficiencies in the backend that we needed to address.  **SOLUTION** What was the scope of their involvement? OPTASY redesigned our website and addressed our concerns and inefficiencies to the Drupal backend. Their team removed a bunch of the unused modules and ensured everything was running efficiently. They also changed our Google translation services to be automated where previously we had manually translated pages.  Their team helped update navigation menus on the backend and reworked our security controls on our user accounts, such as automatic password resets. OPTASY provided updates to the look and feel of our site—small things like adding photo carousels. They provide offsite hosting for our website archives. We are still currently working with them on a comprehensive redesign of our page.  What is the team composition? I was in contact with two members of the OPTASY team, including Adrian (CTO, OPTASY) and another developer. I was also in contact with three additional members of their team in a more casual manner. How did you come to work with OPTASY? We have a contact that serves as a go-between for us and OPTASY. He was responsible for identifying them and they sent us a proposal afterward. How much have you invested with them? We have spent between $20,000–$25,000, and we also pay them a few hundred dollars per month for regular maintenance and updates. What is the status of this engagement? The first part of our engagement with OPTASY ran from May–July 2019, when we launched the website. They still provide maintenance and are working on the website redesign. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Thanks to our improved analytics, we can see that the website is functioning as it did before and in some cases, the performance has improved. I haven't had the opportunity to test the backend functionality, but we plan on it. The website is functional, efficient, and secure.  How did OPTASY perform from a project management standpoint? OPTASY performed quite well. There were maybe a couple of instances of missed communication between myself and the developers, but when those popped up they were super helpful about it. They established what needed to be done and contracted out a team to make sure that everything was fixed with minimal inconvenience on our end.  What did you find most impressive about them? They are incredibly responsive. OPTASY worked to keep us engaged with what was happening and make sure we understood all of the changes being made. We had input over every part of the process. It was very collaborative—they wanted to ensure that the final product was something that we were really happy with. Are there any areas they could improve? No. We didn’t encounter anything out of the ordinary. They worked really well with us.  Do you have any advice for potential customers? OPTASY was super responsive to our technical needs as well as some of the less easily defined aspects like content or content migration. Be really explicit with what you need and make sure you’re on the same page to avoid that. --- #### WordPress Website Revamp for 3D Printing Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. - Dec. 2018 **Project Summary**: OPTASY executed a website revamp. They migrated the site from Drupal to WordPress and completed all development tasks. Having been provided with mockups, they implemented design changes as well.   **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, RIZE Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 1, 2019 **Feedback Summary**: The more professional website has played a core role in broadening brand awareness and building a competitive advantage in the market. Internal stakeholders, including upper management, were pleased with OPTASY’s quick work. Customers can expect great time management and reasonable industry prices. "“OPTASY is one of the most responsive and timely web development companies that I’ve worked with.” " **BACKGROUND** Introduce your business and what you do there. I’m the digital marketing manager at RIZE Inc. We manufacture 3D printers for industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? When I started at my company about a year ago, one of my first tasks was to revamp our entire website. RIZE Inc. had an existing relationship with OPTASY, so we hired them to help us develop and design our site and make it more professional. **SOLUTION** What was the scope of their involvement? My team gave OPTASY mockups that we’d designed in Photoshop, and they gave us a timeline of how quickly they could implement the changes. They migrated our Drupal site to WordPress and handled all development. They also did some design work. What is the team composition? We worked with Adrian (CTO, OPTASY) and 1–2 developers. How did you come to work with OPTASY? OPTASY was already providing RIZE Inc. with web development services when I joined the company. I’m not sure how they began working together. How much have you invested with them? RIZE Inc. has spent between $10,000–$15,000. What is the status of this engagement? The website revamp spanned October–December 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The more professional and serious website has helped us to brand ourselves as a key player in the 3D printing industry. My team and my company’s upper management are very happy with their work. How did OPTASY perform from a project management standpoint? OPTASY had great time management skills. They often made changes for us within an hour or two. I communicated with the developers nearly every day via Slack or email, and the team was responsive and easy to get in touch with. They addressed any issues or concerns that we had on our end, and they were very quick to give what we as the client were looking for. What did you find most impressive about them? OPTASY is one of the most responsive and timely web development companies that I’ve worked with. The speed at which they got things done and the ease of communicating with them was impressive. Their pricing was very competitive compared to some of the other companies I’ve worked with. Are there any areas they could improve? No, I can’t think of anything. They were a well-rounded, efficient, and affordable company. Any advice for potential customers? My advice would be to look at some of the projects they’ve done and give them a call. Adrian is very responsive to clients. --- #### Drupal Site Dev for Healthcare Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Nov. 2018 - Ongoing **Project Summary**: OPTASY is developing a website on Drupal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Healthcare Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 28, 2019 **Feedback Summary**: Both internal stakeholders and clients are pleased with OPTASY’s work. Efficient and responsive, they work quickly while adhering to a high standard of quality.   "“They’ve been a very integral part of the team.” " **BACKGROUND** Introduce your business and what you do there. I’m the project manager at a healthcare consulting company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We wanted to find a developer with Drupal development expertise. **SOLUTION** What was the scope of their involvement? OPTASY developed our Drupal-based website. What is the team composition? We work with Adrian (CTO, OPTASY) and two other Drupal developers. How did you come to work with OPTASY? I wasn’t the one who did the sourcing. How much have you invested with them? My company has spent $50,000–$55,000. What is the status of this engagement? We started working together in November 2018, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’ve been a very integral part of the team. Our clients are satisfied with their work. Internally, we’re also satisfied with what they’ve done. How did OPTASY perform from a project management standpoint? Project management is very good. OPTASY is efficient, and they complete all tasks well and on time. We communicate throughout the day, and they respond quickly. They’re fully a part of our team. We use a project management tool and have phone calls and scrum sessions. What did you find most impressive about them? The rate at which they get things done is impressive. Are there any areas they could improve? No, we haven’t had problems from any member of the team. Do you have any advice for potential customers? Give them room to do their job. They’re experts. --- #### Drupal 8 Web Development for Telecom Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Apr. 2019 - Ongoing **Project Summary**: OPTASY built a Drupal 8 website for a client of a telecom firm. The team constructed a server and a code repository before using external designs to create the front- and backend of the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Developer, Telus - Industry: Telecommunications - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Jun 26, 2019 **Feedback Summary**: Although the site is not yet live, the team met every requirement. During the development phase, OPTASY participated in weekly meetings to review progress and routinely offered a depth of knowledge regarding Drupal 8. Customers can expect a technically proficient, flexible, and supportive partner. ""The project management has been exceptional. I couldn't be happier with it." " **BACKGROUND** Introduce your business and what you do there.  I’m a senior developer at Telus. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We’re setting up a new Drupal 8 site for one of our clients, and we needed someone who had expertise with Drupal. We contracted Adrian (Senior Drupal Architect, OPTASY) and OPTASY to help us with that. **SOLUTION** What was the scope of their involvement? OPTASY set up a development server and a code repository, which they used to create a base Drupal 8 installation. The team then worked with outlines and designs from our client to put together the different templates that we needed. Adrian also took my designs and implemented them on the frontend of the site. They built both the frontend and the backend in Drupal. What is the team composition? I worked exclusively with Adrian. How did you come to work with OPTASY? Our HR department put together a list of 7–8 resumes of various organizations, and I picked 2–3 to interview. OPTASY stood out amongst the rest. How much have you invested with them? We’ve spent somewhere between $25,000—$75,000. What is the status of this engagement? We reached out to them in February 2019, and work began in April 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The quality has been excellent. I’ve been very happy with that. We haven’t launched the site yet and still need to train clients on it. Also, we’re expecting a few rounds of revisions. But, from what I’ve seen so far, Adrian has done everything that I’ve asked. I don’t have any issues at all with the work that’s been done. How did OPTASY perform from a project management standpoint? The project management has been exceptional. I couldn't be happier with it. We haven’t experienced any delays, aside from the ones that I’ve caused. I communicated with Adrian throughout the week on Slack. We had about one meeting a week during the development phase to go over process details and discuss progress. We used Jira for task management, and his delivery was always quick. What did you find most impressive about them? Adrian has a depth of expertise in Drupal. He knows everything and never has to look up information. We’ve had him on conference calls with the client, and whenever they offer ideas, he knows exactly how to implement them because he’s done them all before. That’s what we’ve been most impressed with, and it’s the reason why we brought him on as a partner. Outside of this website, Adrian attended a few sessions with us when we were experiencing issues with another project. He was able to get that fixed as well. I’m grateful for his willingness to step outside of this main project to help us with another one. Are there any areas they could improve? I haven’t come across any issues. I can’t think of any at all. Do you have any advice for potential customers? Go for it. I couldn’t recommend them more. --- #### Drupal Integrations & Commerce Devs for Web Dev Company **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Hired to provide supplemental Drupal expertise, OPTASY has performed multiple e-commerce integrations for credit card payment, taxing, and order fulfillment. They also provide ongoing maintenance and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, GSATi - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 16, 2018 **Feedback Summary**: OPTASY’s staff are flexible and easy to work with, with a depth of knowledge that goes beyond e-commerce. They’ve also created e-learning integrations and overhauled websites as needed. Their superb documentation process makes it easy to keep track of projects and hand off work between developers. "“I appreciate how detail-oriented they are. That's not a strength everyone has.” " **BACKGROUND** Introduce your business and what you do there. I'm one of the owners and the president of GSATi. We're a web development firm specializing in the direct sales industry. We build e-commerce, back office, and commissioning systems for companies that use independent representatives to sell their products. Our internal team builds those platforms with assistance from some external developers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We were looking for Drupal specialists. It's a difficult system to develop for because it takes a long time to learn, so there's a lack of quality developers. **SOLUTION** What was the scope of their involvement? They’ve helped us with three different projects so far. A lot of their work involves doing third-party integrations with various service providers that we use, including the Avalara AvaTax system, the CyberSource credit card payment system, and the 3PL order fulfillment system. They've also integrated a learning management system onto our website and done extensive work improving our e-commerce features and functionality. In addition to that, OPTASY's done a great deal of work improving the personalized, replicated websites we offer to independent sales representatives. They also perform general maintenance and bug fixes for our Drupal system, which even includes fixing issues for our in-house developers. We task them with anything we need because they're so versatile. What is the team composition? We have one developer from OPTASY who’s basically serving as an extension of our team and he works for us as an independent contractor. How did you come to work with OPTASY? We've been working with Drupal since 2009, so we've gone through quite a few developers over the years. A lot of our in-house developers are self-taught and didn't have many years of experience with the framework. We put out a request looking for someone with that expertise so that we could scale up more projects. Of the 10 or 15 people we interviewed, OPTASY definitely had the greatest depth of background knowledge, so we hired one of their developers to work with us full-time. How much have you invested with them? We’ve spent around $150,000 at this point. What is the status of this engagement? We started working with them in January 2016 and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We've been able to add new features and functionality to the sites we offer our clients, including the ability to deliver commission payments, manage taxes, or offer e-learning tools. OPTASY’s also improved system and site reliability, and we go to them when we receive customer reports about bugs or other site issues. How did OPTASY perform from a project management standpoint? They're very good at keeping us up to date throughout a project. They participate in our daily scrum meetings and deliver status updates, use Jira project management software to track different project tasks, and provide us with detailed notes of what they accomplish each day and where they've left off. Aside from that, they're also good at taking direction and changing plans on the fly when urgent issues come up. What did you find most impressive about them? I appreciate how detail-oriented they are. That's not a strength everyone has. Developers have very different personalities and sometimes they can be challenging to work with, but OPTASY is calm, flexible, and willing to go with the flow. I've been very impressed with their knowledge and how well they deliver their work. Do you have any advice for potential customers? Really spend time thinking through exactly what you want and document it well. They're very good at executing exactly what you ask for according to your needs. We've had challenges where we didn't really think through what we wanted and consequently didn't like the end results, so we had to rebuild it, which wastes time. --- #### Contractual Drupal Web Dev Modification for Bakery **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: **Project Summary**: OPTASY provided development services for a Drupal-based website. Using their PHP expertise, they were able to adapt a module to strict specifications and conveyed instructions for continued maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technology Manager, Mary Macleod's Shortbread - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 7, 2018 **Feedback Summary**: In addition to providing clean, high quality work at a speed that defied expectations, OPTASY’s honesty regarding the price for such a job helped to build trust that fostered a productive working relationship. Their approach to project management pushed them top of the list for future dev needs. ""They were able to perform the work quickly and professionally and gave us exactly what we wanted." " **BACKGROUND** Introduce your business and what you do there. I am the technology manager for an artisanal shortbread business. During my time here, my primary task has been to create and maintain their website. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? For general website development adjustments, we have an in-house developer. When we need work that is more extensive, however, we contract the work externally. This particular engagement was fairly small and just barely beyond the skillset of our in-house developer. We have previously used two other dev shops, and this was our first time engaging OPTASY. **SOLUTION** What was the scope of their involvement? After I first reached out to OPTASY, their owner got back to me quickly and said that one of his developers would assess our request right away. The quote they provided was exactly within the range of what I knew it should cost, and when I agreed to go with them, they gave us an estimate of three business days to complete the work. In the end, they were able to have it done within what amounted to a little over one business day. Our website is a Drupal-based website, so one of the skillsets required for this project was a high level of experience with that specific open-source content management system. A fundamental aspect of Drupal is being able to either build or modify existing PHP-based modules and then put them into the framework. We needed them to take one module from our website and extend it out to give us more options, modifying it as per our use case, and then plug it back into the site. Once that was done, our project lead showed what it would look like to outside visitors, the backend for us and how to configure it as administrators, and the options we had for enabling or disabling it as a feature. What is the team composition? I am not sure how big their organization is because I only had contact with one person, our project lead, and he handed our task off to a developer. How did you come to work with OPTASY? Our online search focused on Canada-based, Drupal-specific development companies, and OPTASY showed up on the first page of results. After finding five development shops that reached our basic requirements, I reached out to around three for quotes, and the other two came back with prices that either exceeded or vastly exceeded a reasonable amount for the work we needed. I went with OPTASY because they responded quickly and with a reasonable price. How much have you invested with them? We spent less than $10,000 CAD. What is the status of this engagement? We engaged them last Friday, and the work was completed by the following Tuesday. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? When the work was complete, they suggested we check their work and try out the solution, and I was able to go back to them after we had done so and say that it was exactly what we wanted. I have never been able to do that before while working with an external development company, and I would definitely go back to them again. Their success was in the simplicity of the work. How did OTPASY perform from a project management standpoint? Our project lead was quick to communicate about everything and ensured that the job was completed far faster than I had anticipated. When the work was finished, he provided all the information that I needed in order to assess both completeness and accuracy. I never had to ask any questions; he was good about anticipating what we needed to know. Even though the end product was a fairly simple piece of development, the turnaround was faster than expected and the communication overall was excellent. What did you find most impressive about them? One of the most important things to me was that they understood the scope of the project and that they needed to come to us if they thought anything else needed to be done outside of that scope. Dev shops deciding on their own to do more work than we had agreed upon, and charging us for it, has been a problem for us in the past. When we first engaged OPTASY, I spoke with the owner and told him in no uncertain terms what the project scope was to entail, and they stuck to that. In particular, I was impressed by both the exceptional pricing of the project and the speed of completion. Regarding the cost quote, I admired the fact that they were completely honest with me about how many hours the work would take, especially when one of their competitors gave me an estimate that was literally six times greater for the same project. The other dev shops assumed that I didn’t know anything about the work involved, and OPTASY never treated me like that. They were able to perform the work quickly and professionally and gave us exactly what we wanted, so they checked all the external contractor boxes. I would definitely recommend their services, and I would have no reservations about returning to them in the future for larger projects, given how well they handled this smaller one. Are there any areas they could improve? I’m not even sure that I would consider this a negative, but I feel that it is worth at least mentioning. Most contractors—especially for short jobs like this one—end an engagement by trying to sell further services to a company. OPTASY did that as well, but the way that they presented it did not feel like a “sell” to me. They offered it as a suggestion, in reference to certain aspects of our website that would benefit from being updated, and then immediately dropped the subject when I said that we were going to take care of that in-house. It felt to me more like a recommendation than a pitch, which I appreciated. Do you have any advice for potential customers? This advice is more general, in terms of contracting external development work: Make sure to define the scope of your work very well. A good contractor will see that and be able to work within your clearly set expectations. --- #### Drupal 8 Centralized Content Creation and Distribution for School Division **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Oct. - Dec. 2017 **Project Summary**: OPTASY custom developed a module for Drupal 8 to be used in combination with existing modules to enhance communications. The project is nearly finished and the work is ongoing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technology Coordinator, Regina Public Schools - Industry: Education - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 8, 2017 **Feedback Summary**: Delivering stellar service from the start, OPTASY provided test environments and demos, which have aided in the continuous development and improvement of the project. Providing excellent communication and speedy responses, they instilled confidence for a successful completion of the project. "“From day one, the communication has been the hallmark and has been phenomenal.”   " **BACKGROUND** Introduce your business and what you do there. I am one of the technology coordinators of a school division in Canada. I am responsible for educational technology, and I am responsible for updates, upgrades, and support for elementary school websites. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We just moved to Drupal 8 for all of our elementary schools and will be moving to Drupal 8 for high schools as well. The migration from Drupal 6 to Drupal 8 was handled entirely in-house. We were looking for the ability to deploy content from a central communication website within the division and publish that content on the school websites. **SOLUTION** What was the scope of their involvement? Essentially, we wanted the ability to publish specific content to all sites or to a collection of sites. This would be for notices or information about particular events. We didn’t want to have to send it to a school and have them write their own content or deploy content we provided to them. We simply wanted to publish centrally and have it appear on all websites. OPTASY was selected to support this. They have a module they have developed along with utilization of modules that already exist for Drupal 8. What is the team dynamic? I worked with 3 people on their team including the CEO and 2 developers. How did you come to work with OPTASY? We look for Canadian companies as 1 of the primary criteria, and in our province, there aren’t an abundance of companies that can do development work on specific things like Drupal. I did a search for companies in Canada that specifically did Drupal 8 work specific to module development. On Drupal.org, OPTASY was one of the companies listed as being a partner to Drupal.org. They met all the criteria we were looking for. How much have you invested in them? We have spent less than $10,000. What is the status of this engagement? We began working with them in October of this year, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They provided a test environment before we signed the agreement so that we could see the solution in place and to fine tune. Within days, they put up two demo sites to see the modules and process working. We had a real-world example and were able to use that to make changes to the process. On a communication side, it also allowed for us to be clear about what we wanted it to do and what they were able to do for us. This has been important for us. These are still available to us, and we are still using them. How did OPTASY perform from a project management standpoint? I speak to their CEO daily. They set up a channel in Slack, and we have a continuous stream of communication going back and forth. The communication aspect hasn’t been a problem at all. When we approached them, they responded quickly with a demo and a solution already articulated. From day one, the communication has been the hallmark and has been phenomenal. There have been no issues whatsoever with project delivery as a whole. They are far quicker than other services we have been involved in. What did you find most impressive about them? Their communication and response time have been the most impressive things about them. Are there any areas they could improve? Not so far. We are 90% done, and it will be interesting to see the back and forth about fine tunings once the implementation phase gets going. I can’t see it becoming an issue because we have already seen it work. Everything is going as planned or better. Do you have any advice for potential customers? Get in touch with them. The timeliness of their response means the faster you get moving with them, the easier the project is going to be.   **Company Response**     --- #### Website Recoding, Migration, and API Integration for Sports Company **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Sep. 2017 - Ongoing **Project Summary**: OPTASY recoded several websites in order to migrate them onto new hosting and enhance overall performance. They integrated several APIs, including Janrain and Vimeo. They currently provide ongoing development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Product Manager, Sports Platform - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 23, 2017 **Feedback Summary**: Results are positive in terms of total views, and users are actively watching 80% of videos. OPTASY delivered accurately despite late scope changes and a tight deadline. Their team was always available, administered seamless translation of another vendor’s design, and ramped resources when needed. "“They stepped up in terms of commitment.”" **BACKGROUND** Introduce your business and what you do there. We are a Canadian sports and entertainment company for professional sports. I’m the technical product manager on the digital marketing team. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We were trying to solve some hosting issues as well as add a video section and improve overall speed performance of our fan engagement sites. We needed to launch before the start of the next season, so everything had to be finished in 5 weeks. A few agencies worked on this project before, including Appnovation and Myplanet. The performance issues arose from Myplanet putting their code on top of what Appnovation had already done, then piling on 2 additional sites. OPTASY was responsible for breaking all of this down and splitting it up into separate sites. **SOLUTION** What was the scope of their involvement? We had OPTASY recode all of our sites. We had them do a little proof of concept in terms of getting a copy of the database and the site, then taking the existing code and launching it through a different host. We wanted to compare hosting performance before we started the recode. Nothing got approved until the last minute, so we started the project on September 1. Another agency was responsible for design. There are 2 sections to the site, including one for login, profiles, and access to contests. The second, newer section is for videos only. While OPTASY was coding the main login to match the existing site, the other agency was designing the video section. We handed off the series and episodes designs September 20, which was 3 weeks before launch. The video platform has an initial landing page, then the user is taken to where they can click through the series and episodes. On September 25, we finished the landing page and a gameday module. It was all a very rapid process. It’s not just a simple site. There’s a Janrain login, which connects directly to the API. We have user accounts and social login, and also a Vimeo API integration for the video section. There are also other basic page layouts. When there is a game day, the gameday module displays videos via a player. We also have original content series and another fan corner. We took different caching per module on the same page into consideration, so everything is cached at a different rate. Game-day videos are a little bit shorter versus the long-term content. What is the team dynamic? Adrian [Drupal Developer, OPTASY] was involved due to the timeline. We also had a project manager on their side, 2 backend developers (one of whom was the team lead), and 2–3 frontend developers. We had daily Scrums, and they ramped their resources up or down depending on what we needed. Based on the timeline of the project, we had a lot of things going on at once. How did you come to work with OPTASY? I did a Google search looking for someone with a local presence so they could at least come in for meetings. OPTASY had done some work with UFT University and Berkeley, so I checked the reviews. We used the proof of concept as a sort of test, then had an initial SOW [statement of work] just to move the current site to a new hosting platform. If I’d known about Clutch, I might have been able to get in contact with some of their past clientele. Myplanet, Appnovation, and Therefore shows up when searching for Drupal providers in Canada. I actually received a referral for Therefore, but because of timing and price, we decided to go with OPTASY. How much have you invested with them? We spent between $40,000–$50,000 for the first part of the project. What is the status of this engagement? We started working with them in September, and the project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We are dealing with the NHL site, and we did our best effort to launch via iFrames, but it posed problems. We have legacy elements in terms of our Janrain login, which allows the cookie to pass through to login on older versions of Safari and IE 11. We are looking to move away from the NHL site, even though we just launched it. The results are positive in terms of video views and percentage of videos watched. People are watching over 80% of videos that they start, which is also quite high. Our broadcast team only has 8 new shows, but we’re having a bigger launch on November 20 with external media, TV references, etc. We’re currently in the semi-soft launch phase. We did a press release and similar things on October 7, and there will definitely be a media buy-and-push once we get more shows on the platform. We require logins in terms of broadcasting, so the main driver for someone to log in is content. We are waiting a little but on this, but it’s definitely positive in terms of feedback. There are some legacy login issues that they’ve had just because we have a Janrain login for mobile. It’s not necessarily OPTASY’s issue. How did OPTASY perform from a project management standpoint? Considering what we asked of them, and knowing they didn’t receive our mockups and wireframes until 3 weeks out, it was crazy that we managed to launch. They stepped up in terms of commitment. I didn’t even understand the hours people were working because they were always available. We communicated mostly via JIRA and Slack. What did you find most impressive about them? They weren’t involved on the design for the video section. That agency didn’t have a fully defined scope, but OPTASY was able to work with all of their recommendations. We scoped it so that we could have the best chance to finish, and OPTASY successfully pushed forward even with those extra features. Are there any areas they could improve? Although we managed to launch, we had little UI bugs due to having zero time for QA. We launched on a Saturday, but I had just received final imagery from the agency for images on Friday. No videos had been uploaded to the video site as of that day. This was the general nature of the entire project, and everyone was rushed. We were coding up until the end. With the relaunch on November 20, we are dedicating 2 weeks to freezing the code and carrying out proper QA. Do you have any advice for potential clients? Let them lead the way. They were able to translate the designs into matches perfectly pixel-wise. --- #### Backend Drupal Development for Digital Media Agency **The Project** - Services: Web Development - Project size: $200,000 to $999,999 - Project length: Apr. 2013 - Ongoing **Project Summary**: Optasy provides extensive backend development support for Drupal-based websites, providing ideation and managing conversions, redesigns, and architectural restructurings across multiple custom initiatives.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Digital Design & Development, Latina Media Ventures - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 9, 2017 **Feedback Summary**: Thanks to Optasy’s strategic recommendations and engineering skills, the site’s response time decreased by over 50%, and business growth reached 400% by the end of 2014. Their competitive price point, sensible workflow, and precision continue to impress.  ""Once we got in touch with Optasy, things started moving in the right direction."" **BACKGROUND** Introduce your business and what you do there. I am the director of digital media and development at Latina Media Ventures, a digital media and magazine publishing company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Optasy? We had development challenges and were looking for expertise in the Drupal field. We had hired 3 other developers previously, but they were expensive, and I don’t consider them experts. Once we got in touch with Optasy, things started moving in the right direction.  **SOLUTION** What was the scope of their involvement? They’ve done all the backend development work of all our Drupal-based sites—Latina.com and TheLatinKitchen.com. For Latina.com, they handled everything, including a Drupal 6 conversion to Drupal 7 as well as redesign, redevelopment, and restructuring of the architecture. For our first project, we had a product manager and in-house designers and outsourced all the development work to them. That first project was pretty sculpted out. We did tests to make sure they could follow directions and deliver what we wanted. The second project involved more ideation and management. We didn’t have a dedicated project manager. Adrian [Senior Drupal Developer, Optasy] offered recommendations for moving our architecture from Drupal 6 to Drupal 7, setting up the whole project management, and even tackling the frontend design as well. They developed various custom modules. The first allowed us to record virtual page use and Google Analytics and offer some intimate galleries that automatically convert into the next slideshow. The second involved more complex advertising effects. We were using a Legacy ad server and mixing it with the newer DataStax Enterprise [DSE]. They were able to develop a module that allowed that operation to lodge in our CMS [content management system] and manage the ads. Later, when we reconverted to DSE, they updated everything to work directly with DSE and gave that operation functionality where it wouldn’t require further development. That operation is able to go into the CMS and make whatever changes they want, without having to bother the development team or the staff. When we’re in full development mode, they assist us around the clock. Once the project is done, they’re pretty much on standby, and they bill us as we use them. Right now, we contact them at least once or twice a week for assistance. What is the team dynamic? For the most part, Adrian was our point of contact. I’m not sure about the number of resources on their end, but I’m sure other developers were involved. We never questioned who was working on the project. I spoke with Adrian every day. Because he was trustworthy, we didn’t feel that we had to know exactly who was working on the project. We had 15- to 20-minute calls, especially during development. Every Thursday, we would have an hour-long call about what was expected the following week. How did you come to work with Optasy? I posted on Drupal forums looking for a development team. Adrian responded to the ad, and we started talking. Besides their portfolio, Optasy also shared a letter of recommendation. We verified it and had some conversations with their previous clients. They had competitive pricing and were truly experts in Drupal. We considered 3 other companies as well. Before that, we’d tried 3 different development shops. No other company had the amount of experience or recommendations that Optasy did. That made our selection process easy. How much have you invested with them? We’ve spent over $250,000. What is the status of this engagement? We’ve been working together since 2013, and our partnership is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? During the first project, which was strictly development, Adrian tried to get us to migrate to Drupal 7, but we chose not to. Once we were done with the initial project and kept on using their services for maintenance and updates, he submitted a proposal explaining why we should switch to Drupal 7. Based on our good experience with him, we took his recommendation. After he made the switch, the site’s response time decreased by 53%. Immediately, the site started working faster. The dependencies that the site relied on went from over 200 to under 125. Overall, his recommendation made a huge impact on our business to the point that at the end of 2014, we grew by 400%. By the end of 2015, we were doing about 12 million pages with the website he developed. How did Optasy perform from a project management standpoint? They performed better than I did. Management is supposed to be my responsibility, but they were so much better at it and had so much experience dealing with this type of project. I just let them manage the development, for the most part. I focused more on the direction and the project timeline. Everything was delivered on time and within budget. We never had any issues with delays since they would communicate any issues far ahead of time. Most of the time, any delays were because of our requests. In the beginning, we were using Jira. From there, we’ve done 2 or 3 projects. We already had separate communications built, so Jira was more time consuming after working for 2 or 3 years. We switched between Trello, Slack, and Basecamp, depending on the task. A project tied to a marketing campaign would be managed with Basecamp to give our marketing team access. Anything else that has to do with position and site development is done via Slack and Trello. What did you find most impressive about them? They really know their stuff in Drupal, more so than any other development shop I’ve worked with. That’s essentially what we were looking for because we kept working with people who weren’t necessarily Drupal experts. Based on all the previous projects we did with universities and other media companies, we realized that Optasy really knew what they were doing. Their team was essentially available at any time to answer our questions, solve an emergency, or fix a mistake that we made. They got everything back online promptly. Are there any areas they could improve? Sometimes, we had misunderstandings. After a while, we realized these issues were due to the plans we were sending to them. They didn’t understand what we were asking. After a few conference calls, we figured out how to communicate what we want; in half an hour, everything was fine. I can’t really think of anything they need to improve. Do you have any advice or recommendations for someone who is looking to use those services? Be completely upfront with them. In certain situations, we were trying to convey an idea or request without giving them the full picture. That worked against us. Be transparent about what you want for the execution so that they can deliver. They’re going to give you exactly what was communicated to them.  --- #### Custom Drupal Development for IT Staffing Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Aug. - Nov. 2016 **Project Summary**: OPTASY was tasked with the customization of various content tools for Drupal along with design work for the client's site. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** Recruiter, IT Staffing Firm - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Nov 10, 2016 **Feedback Summary**: The client appreciates OPTASY's adherence to deadlines and level of communication throughout the project. The project was delivered within scope.| ""OPTASY delivered on time and had good communication." " **BACKGROUND** Introduce your business and what you do there. We provide IT operations and staffing services. I am a recruiter for the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We wanted to perform some Drupal design work for a project. **SOLUTION** What was the scope of their involvement? OPTASY customized some content tools for our site and provided AngularJS, CSS, and HTML coding. OPTASY also handled design for the page.  How did you come to work with OPTASY? We researched a Drupal marketplace site. How much have you invested with OPTASY? This is confidential. What is the status of this engagement? We started working with OPTASY in August 2016. The work was completed 2 weeks ago. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? I have no metrics per se, but OPTASY was able to deliver on time, within the scope. How did OPTASY perform from a project management standpoint? OPTASY delivered on time and had good communication. What did you find most impressive about  OPTASY from other providers? There's nothing in particular. Are there any areas OPTASY could improve? No, everything was fine. --- #### Drupal Development for Development Agency **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2012 - Ongoing **Project Summary**: OPTASY delivers Drupal, PHP, and JavaScript architecture and development services for end clients in the United States. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Co-owner, Development Agency - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 2, 2016 **Feedback Summary**: OPTASY is pricey but delivers great value compared to the price. OPTASY's main resource is rated A+ as is their responsiveness and timeliness. ""We are satisfied with OPTASY ... OPTASY had excellent overall response times for all the work we've done with them." " **BACKGROUND** Introduce your business and what you do there. We are a Drupal development firm and Clutch member. I am a co-founder of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? We have a vendor relationship with OPTASY. **SOLUTION** What was the scope of their involvement? OPTASY has provided development services for our company, mainly Drupal, JavaScript, and PHP-related. We rely on OPTASY's principal for both development and architecture in certain cases. How did you come to work with OPTASY? I have been working with OPTASY's owner for a long time. How much have you invested with OPTASY? The cost of OPTASY's services has been between $10,000 and $50,000. What is the status of this engagement? We have an ongoing relationship with OPTASY and started working together in 2012. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We are satisfied with OPTASY. It's hard to provide feedback for the agency as a whole, given that we work with specific members of OPTASY. One of them is probably an A+ and is relied upon accordingly. How did OPTASY perform from a project management standpoint? OPTASY had excellent overall response times for all the work we've done with them. Are there any areas OPTASY could improve? Everyone can be more thorough and detailed, but OPTASY operates at a very high level. What tips or recommendations could you share that might increase the likelihood of success with OPTASY? I advise clients to work with OPTASY's founder. --- #### Drupal Development for Medical Portal Website **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. 2012 - Jan. 2014 **Project Summary**: OPTASY was tasked with upgrading the client's website from Drupal 5 to Drupal 7, along with the development of custom functions on Drupal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Medical Portal Website - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2016 **Feedback Summary**: The client states that OPTASY was responsive and communicative throughout the project. They stayed within deadlines and budgets, and the client has seen positive results due to OPTASY's work. ""OPTASY was very responsive, fast, and offered great communication." " **BACKGROUND** Introduce your business and what you do there. Our company specializes in health portals. I am a marketing manager for the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with OPTASY? The first version of our medical portal was built around 8 years ago, using Drupal 5. I had no idea what Drupal was at that point, but I came to like it. We decided to update the website 3 years ago to a newer version of the platform and approached OPTASY after seeing that they specialized in Drupal services. **SOLUTION** What was the scope of their involvement? OPTASY upgraded our website from Drupal 5 to Drupal 7, as well as building custom functionalities for it. How did you come to work with OPTASY? I reached out to multiple companies but decided to work with OPTASY because the communication was better with them and we liked their portfolio. We started with a small online scheduling application, which OPTASY built for us. How much have you invested with OPTASY? I don't have this information. What is the status of this engagement? We started our relationship with OPTASY around 4 years ago and worked together for around 2 and a half years. Our projects are done, but we'll reach out to OPTASY sooner or later in order to upgrade to Drupal 8. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? As a marketing manager, I've had to have discussions with OPTASY during the last part of our project, making sure that the website was SEO-ready. Our traffic increased after the upgrade, as well as our revenues. How did OPTASY perform from a project management standpoint? OPTASY respected our deadlines, and I didn't hear anything about going over budget. What did you find most impressive about OPTASY? OPTASY was very responsive, fast, and offered great communication. Are there any areas OPTASY could improve? No. I'm happy with our results. --- #### Custom Software Design & Dev for Telecom Company **The Project** - Services: API Development, Application Testing, Custom Software Development - Project size: Confidential - Project length: Jan. 2021 - Ongoing **Project Summary**: A telecom company has hired OPTASY for custom software design and development. The team managed the creation process of the client's Drupal CMS to optimize its code and effectiveness. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Telecom Company - Industry: Telecommunications - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Oct 31, 2023 **Feedback Summary**: OPTASY has been meeting the client's expectations. OPTASY leads a streamlined approach and provides suggestions to ensure the engagement's success. The client also praises the team's attention to detail and Drupal knowledge. "''OPTASY is the company that you know will be there for you in the long term.''" **BACKGROUND** Please describe your company and position.I am the CEO/ Founder of a telecommunications companyDescribe what your company does in a single sentence.Streamline the B2B and B2C process between wireless carriers and accessory vendors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire OPTASY to accomplish?Help us complete the development of our application.To make sure we're using every benefit of the CMS framework **SOLUTION** How did you find OPTASY?Online SearchWhy did you select OPTASY over others?High ratingsCompany values alignedThey took the time to understand or goals and mission.How many teammates from OPTASY were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.OPTASY was brought on board to handle everything dealing with our application. To look at the previous code work and make sure the code is streamlined and effective. Review and implement requirements, fix bugs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project is still in progress but so far all deliverables have been met by OPTASY.Describe their project management. Did they deliver items on time? How did they respond to your needs?All deliverables have been met. They make sure they have a complete understanding of the request. If they have a more streamlined approach to implementing the request, they make suggestions based on their understanding of Drupal.What was your primary form of communication with OPTASY?Virtual MeetingWhat did you find most impressive or unique about this company?Their attention to detail, and their vast knowledge of Drupal. They work at your pace, OPTASY is the company that you know will be there for you in the long term.Are there any areas for improvement or something OPTASY could have done differently?No --- ## Portfolio & Awards ### MLSE Toronto FC: Elevating Fan Engagement About the Client Maple Leaf Sports & Entertainment (MLSE) entrusted Optasy with developing a Drupal 7-based fan site for Toronto FC, aiming to create an unparalleled hub for supporters. Challenges Creating Memorable Experiences: Transforming the fan site beyond a traditional platform into a source of lasting memories and exclusive content. Delivering Diverse Content: Ensuring real-time news, special offers, user-generated content, contests, giveaways, and short video clips for a dynamic fan experience. Optasy's Solutions Comprehensive Drupal 7 Development: Built the fan site from the ground up, incorporating a custom pre-built architecture for project-specific components. Integration Mastery: Integrated seamlessly with Janrain CIAM for a unified user database and with Vimeo via API for dynamic video content retrieval. Enhancements for User Interaction: Implemented a manual content update system for timely synchronization and token sign-in validation for quick app transitions. Multisite Workflow Configuration: Configured Janrain workflow for efficient multisite data management. Achievements Developed an engaging fan site delivering diverse and exclusive content. Optimized for various devices, ensuring accessibility for a diverse audience. Seamless integration with third-party services like Janrain and Vimeo. Implemented features for effortless user interaction and content synchronization. Efficient multisite Janrain workflow for streamlined data management. ### Transforming Hamilton's Digital Presence by Drupal About the Client: The City of Hamilton, Ontario, entrusted Optasy with a crucial task – the transformation of their official website. As a city striving for excellence, Hamilton needed a digital facelift to enhance user experience and amplify its online outreach. Challenges: Outdated service landing and content pages on the official website. Marketing capabilities limited by existing template. Need for an improved and modernized theme. Optasy's Solutions: Enhanced the existing template to elevate marketing capabilities. Revamped the current theme for a fresh and modern appearance. Designed and implemented new service landing and content pages. Achievements: Transformed Hamilton's digital hub for a more engaging online presence. Empowered the city with an updated and user-friendly website. Improved marketing capabilities and user experience. ### MLSE - Toronto Raptors Insider About the Client MLSE enlisted Optasy to craft the Toronto Raptors Insider, a Drupal 7-based fan community site, tailored to provide unique and exclusive experiences for Toronto Raptors enthusiasts. Challenges & Solutions 1. Exclusive Content Delivery: Challenge: Develop a fan-community site from scratch for unique content experiences. Solution: Custom architecture development in Drupal 7 to support tailored experiences. 2. Content Synchronization: Challenge: Ensure seamless content sync between the site and Vimeo. Solution: Implemented a manual update solution for smooth content synchronization. 3. User Database Integration: Challenge: Integrate with Janrain CIAM for a unified user database. Solution: Successfully integrated with Janrain CIAM, facilitating a common user database. 4. Multisite Workflow: Challenge: Configure Janrain workflow for multisite efficiency. Solution: Optimized Janrain workflow for efficient data retrieval and updates. 5. Mobile App Integration: Challenge: Implement token sign-in validation for app migration. Solution: Token sign-in validation for easy migration to the mobile app with a single click. Achievements Created a Drupal 7-based fan community site from the ground up. Achieved seamless content synchronization with Vimeo. Integrated with Janrain CIAM for a unified user database. Configured an efficient multisite workflow. Implemented user-friendly token sign-in validation for mobile app migration. ### MLSE - Auctions “Auctions” is a new section set up to be easily deployed across the whole MLSE environment of Drupal websites and apps. One where registered sports fans can bid on various valuables and items auctioned there. ### New Drupal Website for The University of Toronto About the Client: The University of Toronto's Ontario Institute for Studies in Education, renowned for its dedication to teaching and learning research, collaborated with Optasy for the monumental task of building a new website. Focused on delivering an unparalleled user experience, the institute aimed to optimize page loading times, enhance user interface, and streamline navigation for its diverse audience. Challenges: Need for a high-performance website to support content-heavy pages. Desire for a more user-friendly interface catering to both professors and students. Requirement for an efficient navigation structure. Optasy's Solutions: Developed a high-performance Drupal 8 website ensuring optimized loading times for content-packed pages. Designed an intuitive navigation system for easy access to information on graduate programs, news, events, and various support services. Crafted a user-friendly layout for a seamless browsing experience. Implemented tools like the Paragraphs and Block Field modules to empower content editors in structuring content effectively. Achievements: Delivered a cutting-edge website showcasing a perfect blend of performance and user-centric design. Improved accessibility for professors and students to navigate diverse sections of the institute's offerings. Provided content editors with robust tools for streamlined content management. This project solidifies the Ontario Institute for Studies in Education as a digital trailblazer within the academic realm, fostering enhanced engagement and accessibility for its community. ### BiblioCommons's Drupal Makeover with Optasy About the Client BiblioCommons, a pioneering software development company, redefined the "online public access catalog," transforming it into an interactive front-end catalog. Their focus extends to crafting "discovery experiences," including a website builder, CMS, and events calendar tailored for public libraries. Challenges & Solutions 1. Innovation in Catalog Design: Challenge: Revolutionize the concept of an online public access catalog. Solution: Developed cutting-edge Drupal custom modules for an interactive catalog. 2. Comprehensive Library Web Services: Challenge: Extend services to encompass a 2-in-1 website builder and CMS for public libraries. Solution: Executed Drupal site building to meet organizational needs and deliver customer-friendly digital experiences. 3. Passion for Innovation: Challenge: Align with BiblioCommons' passion for innovation and cutting-edge technology. Solution: Implemented Drupal theming to support the creation of effective tools like "Shelves," "Hold" functions, and more. Achievements Successfully transformed the online public access catalog into an interactive experience. Expanded services to include a comprehensive website builder and CMS. Aligned with BiblioCommons' commitment to innovation through Drupal theming. Developed effective tools like "Shelves," "Hold" functions, and reader reviews. ### Crafting "Learn & Sing" Karaoke App for Toddlers About the Client: "Learn & Sing" is a captivating learn-to-read karaoke game designed for toddlers, utilizing advanced voice recognition technology. This 3-layered music app seamlessly combines entertainment, learn-to-read functionality, and progress monitoring, offering a delightful learning experience for pre-readers. Challenges: Creating a visually appealing and engaging app for toddlers. Leveraging voice recognition technology for interactive learning. Implementing progress monitoring tools for parents' involvement. Optasy's Solutions: Cartoon-Style Graphics: Crafted eye-catching, cartoonish graphics tailored for the youngest users. Voice Recognition Technology: Leveraged advanced voice recognition for interactive learning experiences. Progress Monitoring Tools: Implemented tools for parents to monitor and evaluate their child's learning progress. Microphone Feature: Integrated a built-in microphone for interactive participation. Nursery Rhyme Compilation: Added a compilation of the most popular nursery rhymes for an entertaining learning journey. Achievements: Designed a visually appealing app blending entertainment with learning. Utilized voice recognition technology for engaging and interactive learning experiences. Implemented progress monitoring tools, empowering parents to actively participate in their child's learning journey. Integrated a built-in microphone for interactive engagement, allowing toddlers to participate actively. Compiled a selection of popular nursery rhymes, ensuring an entertaining and educational experience for pre-readers. ### Turning The Latin Kitchen into a Latin Cuisine Hub About the Client: The Latin Kitchen is a vibrant food and entertainment website dedicated to the Hispanic women community in the United States. Beyond being a source of diverse Latin cuisine content, it offers an immersive web experience where users can rate, review, share recipes, and create custom menus. With contributions from renowned Hispanic chefs, it has evolved into a culinary authority for visitors and influencers alike. Challenges: Elevating The Latin Kitchen.com into a comprehensive Latin cuisine hub. Implementing user-centric features for recipe sharing and customization. Collaborating with famous Hispanic chefs and experts for diverse content. Optasy's Solutions: Double Click for Publishers Module: Leveraged the Double Click for Publishers module for enhanced ad management. Custom Module Development: Developed custom modules to introduce new functionalities. Front-End Development: Handled various front-end development tasks for an engaging user experience. Responsive Theme Implementation: Implemented a new responsive theme for seamless access across devices. Achievements: Transformed The Latin Kitchen.com into a versatile Latin cuisine hub. Introduced user-centric features for rating, reviewing, and sharing recipes. Collaborated with famous Hispanic chefs, enriching the platform with diverse culinary expertise. Utilized the Double Click for Publishers module for efficient ad management. Implemented a responsive theme, ensuring a seamless and accessible web experience for all users. ### Optimizing Bakery's Online Presence by Drupal About the Client Mary MacLeod's Shortbread is a renowned Toronto-based bakery, celebrated across Canada for its delectable artisanal shortbread cookies. Challenges Facing the challenge of elevating their online presence to match the exceptional reputation of their bakery. Optasy's Solutions Implemented multiple discount, coupon, and checkout extensions for enhanced customer experience. Integrated the Canada Post shipping plugin for real-time order shipping rates. Developed a custom module for "date pickup" functionality, allowing customers to choose specific days and hours for order pickup without interfering with existing features. Created user-friendly profile fields, enabling easy account data editing and order history viewing. Achievements Streamlined and enhanced the online shopping experience for Mary MacLeod's Shortbread customers. Regular monthly maintenance and support, ensuring Drupal core and modules are up-to-date for optimal performance. ### A Visual Upgrade for Econo-Rack Drupal Website About the Client Econo-Rack is a prominent provider of pallet rack and shelving systems, dedicated to enhancing storage solutions. Challenges The client sought a comprehensive website revamp, including per-page redesign, to achieve a modern, visually appealing, and inviting online presence. Optasy's Solutions Redesigned and improved every page for an enhanced visitor experience while preserving the existing structure. Addressed specific page requirements, such as updating contact forms and replacing the old side navigation bar with a new, top navigation bar. Migrated the website to a newer version of Drupal for improved functionality. Configured a new theme based on the client's chosen WordPress template, featuring drop-down menus with images. Achievements Successfully transformed the Econo-Rack website into a modern, visually engaging platform. Enhanced user experience through optimized content layout, visually appealing images, and intuitive navigation. ### DentaQuest's Drupal-powered Web Portal Development About the Client DentaQuest, the largest dental benefits provider in the United States, focuses on offering top-notch dental solutions to registered members, clients, and dentists through its advanced web portal. Challenges DentaQuest aimed to enhance user experience by incorporating the latest content management technologies. Their platform needed to efficiently connect patients with highly-rated dentists and provide expert oral health information. Optasy's Solutions Implemented quick and easy member eligibility check-up functionality for a seamless user experience. Introduced Secure Messaging, allowing users to connect with the DentaQuest team securely. Streamlined the authorization process for improved efficiency. Incorporated a file attachment feature to enhance communication and document sharing. Achievements Successfully developed a Drupal-powered web portal that streamlined dental program management. Enhanced user engagement through advanced features like member eligibility check-up and Secure Messaging. Improved the efficiency of the authorization process, contributing to DentaQuest's vision of enhancing dental health while managing costs effectively. ### Empowering Insurance Portal: Aviva Partner Broker About the Client Aviva Partner, a vital component of the Aviva group, stands as a comprehensive broker portal catering to the needs of Aviva insurance brokers. This Drupal-powered platform serves as a dynamic research tool, delivering essential information and efficiency-boosting tools. Challenges Aviva sought a robust online solution to provide insurance brokers with quick access to industry-relevant bulletins, business documents, and tools for streamlined work processes. The platform needed to offer a seamless user experience, rich content, and community-based features. Optasy's Solutions Implemented Drupal custom modules to enhance the functionality of the broker portal. Executed Drupal site building to optimize the platform's structure and navigation. Applied Drupal theming for an engaging and user-friendly interface. Achievements Successfully developed a Drupal-powered broker portal, providing Aviva insurance brokers with quick and easy access to relevant bulletins and key industry information. Enhanced the user authentication process for optimized security and accessibility. Implemented efficiency-boosting tools, such as the "Broker Portal," to streamline brokers' work processes. Contributed to the creation of a community-based website, fostering collaboration and engagement among Aviva insurance brokers. ### Innovation in Harmony: Berklee College of Music About the Client Berklee College of Music, renowned as the largest independent college of contemporary music globally, stands as an innovator in music education. Embracing diverse music styles, from rock to hip-hop, Berklee fosters an environment that prepares students for excellence. Challenges The institution required a website that mirrored its innovative vision and showcased the richness of its content. The goal was to provide a platform that encompassed a wide range of music-related information, including news, events, programs, student life, and more. Optasy's Solutions Implemented Drupal custom modules to enhance the website's functionality and cater to the diverse content needs. Executed Drupal theming to create an engaging and visually appealing interface that aligns with Berklee's creative environment. Conducted Drupal site building to optimize the structure and navigation of the website. Implemented performance tuning to ensure optimal website speed and responsiveness. Achievements Successfully developed a Drupal-powered website that aligns with Berklee's innovative and diverse approach to contemporary music education. Enhanced the website's functionality through custom modules, addressing specific content requirements. Crafted a visually appealing and user-friendly interface, providing an immersive experience for visitors. Optimized website performance to ensure seamless navigation and fast loading times for an enriched user experience. ### Designed and Developed a Modern HTML Micro-site About the Client Jove (The Journal of Visualized Experiments) stands as the sole peer-reviewed scientific video journal, renowned among universities, pharmaceutical, and biotech companies. Recognized for sharing experimental methods and scientific articles in video format, Jove plays a crucial role in supporting and accelerating research across diverse scientific fields. Challenges JoVE sought a fresh and modern look for their existing website, aiming to enhance user experience and engagement. The task involved designing and developing an HTML micro-site with a homepage, About Us, Contact Us, and two Solutions pages. Additionally, they needed a visually appealing email newsletter to complement their online presence.  Optasy's Solutions 1. Micro-Site Development: Design: Utilized Photoshop to design a modern and visually appealing micro-site that aligns with Jove's scientific focus. Theming: Implemented a visually engaging theme using HTML, SCSS, and jQuery to ensure a seamless and intuitive user experience. Development: Created a fully functional micro-site with key pages, including Homepage, About Us, Contact Us, and 2 Solutions pages. 2. Email Newsletter Design: Designed an aesthetically pleasing and effective email newsletter that complements Jove's brand and encourages user engagement. Achievements Successfully designed and developed a modern HTML micro-site, providing a refreshed look and feel for Jove's online presence. Implemented key pages, including Homepage, About Us, Contact Us, and 2 Solutions pages, enhancing user navigation and interaction. Designed an attractive and effective email newsletter, contributing to a cohesive and engaging communication strategy for Jove. ### Elevating Latina's Functionality and Visual Appeal About the Client Latina.com, a vibrant online platform, is dedicated to acculturated Hispanic women in America. Offering daily updates on entertainment-focused content, it has emerged as a trusted source covering a diverse range of topics, from celebrity gossip and beauty tips to music videos and event news. Challenges Latina.com required a website that resonated with its vibrant and loyal community of readers. The platform needed enhancements to its content structuring, updates to Bootstrap 3 for improved functionality, and the development of a new custom theme to elevate its visual appeal. Optasy's Solutions Drupal Custom Modules: Implemented custom modules to enhance the platform's content structuring, ensuring a seamless and engaging user experience. Drupal Site Building: Optimized the website's structure to improve navigation and accessibility, catering to the diverse interests of acculturated Hispanic women. Upgrade to Bootstrap 3: Rolled out an update to Bootstrap 3, addressing errors and enhancing the website's overall performance. Mini-Parser for Content Feeds: Developed a mini-parser to efficiently structure content feeds, contributing to a more organized and visually appealing presentation. New Custom Theme: Currently working on creating a new custom theme to elevate the visual aesthetics of Latina.com. Achievements Successfully enhanced content structuring for a more engaging user experience. Implemented an upgrade to Bootstrap 3, addressing errors and improving overall website performance. Developed a mini-parser for efficient content feed structuring. Ongoing work on a new custom theme to elevate the visual appeal of Latina.com and cater to the evolving tastes of its audience. ### Improving Reliefweb portal's functionality About the Client ReliefWeb, a United Nations-coordinated portal, stands as the world's foremost source of information on global crises and disasters. As a crucial tool for humanitarian aid organizations, it delivers indispensable information for effective crisis response. Challenges The portal required a robust content management system capable of handling extensive and timely updates. With a focus on providing key information, including maps, videos, reports, and infographics, ReliefWeb needed a platform that ensured reliability and accessibility. Optasy's Solutions Drupal Module Development: Implemented custom Drupal modules to enhance the portal's functionality, ensuring seamless content updates and data presentation. Drupal Site Building: Structured the site to optimize navigation and content organization, catering to the diverse needs of humanitarian aid professionals. Drupal Theming: Developed a visually compelling and user-friendly interface to facilitate easy access to critical information for users worldwide. Achievements Successfully transformed ReliefWeb into a comprehensive and reliable source of global crisis information. Implemented Drupal modules to support around-the-clock content updating, ensuring timely delivery of crucial information. Structured the site for optimal navigation and accessibility, meeting the diverse needs of humanitarian aid professionals. Developed an engaging and user-friendly interface to enhance the overall user experience for individuals seeking critical information in times of crises. ### Transforming Connections in EHS: Intelex Community About the Client Intelex sought Optasy's expertise to enhance their online community—a meeting place for EHS and quality professionals. The platform enabled collaboration, knowledge sharing, and interaction with industry experts. Challenges Page Load Optimization: Improve page load times to enhance the overall user experience. Membership System Enhancement: Optimize the membership system and introduce new group functionalities for specialized content sharing. Optasy's Solutions Cache Mechanism Enhancement: Worked on improving the cache mechanism for faster page load speeds. Introducing New Sections: Added "Companies" and "Groups" sections to diversify user interactions. Legacy Platform Integration: Integrated Pardot, SalesForce, and ServiceNow into the Drupal 7-based membership website. Axure Data Hub Integration: Connected the community website with Axure Data Hub for synchronized content updates. Windows Azure API Integration: Integrated with Custom Windows Azure API, transforming Drupal into a centralized system. Streamlined Content Workflow: Simplified and streamlined the entire content workflow for efficiency. Enhanced Membership System: Restructured the membership system, organizing members and content into multiple specialized groups. Achievements Drastically improved page load times for enhanced user experience. Introduced new sections for diversified user engagement. Seamlessly integrated legacy platforms for enhanced functionality. Achieved synchronized content updates through Axure Data Hub. Centralized Drupal with Windows Azure API integration. Streamlined content workflow and enhanced group-based content organization. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_toronto_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_canada_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_drupal_developers_2026.svg) ### Industry Recognitions - OPTASY is Among Top 15 App Developers In Hamilton - Top 10+ Web Development Companies in Quebec - Best Drupal Development Companies for January 2024 - Best 15+ Web Development Companies in Toronto - 2019 Mobile-Web Award - OPTASY on AgencySource - OPTASY on Elioplus - OPTASY Employees on Signalhire - OPTASY on Github - OPTASY on Zoominfo - Adrian Ababei Website | CEO & Founder of OPTASY - Acquia and OPTASY Partnership - Discover OPTASY's Articles on Medium - Get to Know OPTASY Team on The Org - Pantheon & OPTASY Partnership - OPTASY on Yelp - OPTASY's Profile on "The Drop Times" - OPTASY's Profile on G2 - Follow us on Instagram! - Follow us on Twitter (X)! - OPTASY on Workable - OPTASY on Crunchbase - OPTASY on Glassdoor - Follow us on Linkedin! - Follow us on Facebook - We are Certified Partner of Drupal.org - Best Drupal Development Companies in December 2023 - Certified Drupal 7 Migration Partner by Drupal.org - An Interview With Adrian Ababei ## Key Clients - Allard Prize, Maple Leafs Toronto, Regina School Board, LMV ## Packages ### Web Development Packages Our Drupal & Wordpress Maintenance and Support packages offer peace of mind by knowing your website infrastructure is secure. We offer monthly recurring billing, automatically charging your credit or debit card monthly. You never have to worry about missing a payment or mailing a check. There are no contracts, and you can cancel at any time. | Feature | Small ($199/month) | Medium ($399/month) | Large ($599/month) | |---------|---------|---------|---------| | Same-Day Critical Security Updates | — | ✓ | ✓ | | Monthly Security Updates | ✓ | ✓ | ✓ | | Monthly Module Updates | ✓ | ✓ | ✓ | | Monthly Broken Link Scan | — | ✓ | ✓ | | Monthly Manual Site Check | ✓ | ✓ | ✓ | | Monthly Speed Test | — | ✓ | ✓ | | Offline Updating | — | — | ✓ | | GIT Version Control | ✓ | ✓ | ✓ | | Detailed Work Notes | — | — | ✓ | | Testing After All Updates | ✓ | ✓ | ✓ | | Security Guarantee | — | — | ✓ | | Hack/Malware/Down Recovery | — | — | ✓ | | Daily Offsite Backups | — | ✓ | ✓ | | Average response time | 24hrs | 12hrs | 8hrs | | Custom development hours | 2 | 4 | 8 | --- ## Locations (3) ### Oakville, Canada (Headquarters) - 2275 Upper Middle Rd. E, Suite 101 - Oakville, ON L6H 0C3 - Canada - 21 - 30 employees - Phone: (416) 243-2431 ### New York, NY - 1177 Avenue of the Americas - New York, NY 10036 - United States - 6 - 9 employees - Phone: (416) 243-2431 ### Ottawa, Canada - 135 Laurier Avenue West - Ottawa, ON K1P 5J2 - Canada - 10 - 15 employees ## Contact OPTASY [Send a message](https://clutch.co/profile/optasy) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/optasy) - [Facebook](https://www.facebook.com/optasy) - [X](http://www.twitter.com/optasy) - [Instagram](https://www.instagram.com/optasy)