Drupal, WordPress, Mobile Apps, AR/VR, IoT

Silver
VERIFIED

OPTASY is a Canadian DRUPAL and web development company. We have provided web solutions to a variety of Canadian and foreign companies with outstanding results. 

We have also diversified our services offer from pure DRUPAL site building to custom modules development, theming, maintenance, support and DRUPAL e-commerce solutions. Our team has grown with dedicated people, all tops in their fields of expertise, who clearly understand the importance of their work, the importance of being the best and the benefits of perfection. We are here to answer all of your DRUPAL and web development needs.

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2005
Show all +
Toronto, Canada
headquarters
  • 2275 Upper Middle Rd. E, Suite 101
    Toronto L6H 0C3
    Canada
other locations
  • 1177 Avenue of the Americas
    New York, NY 10036
    United States
  • Laarderhoogtweg 25
    Amsterdam 1101 EB
    Netherlands

Portfolio

Key clients: 
  • Allard Prize
  • Maple Leafs Toronto
  • Regina School Board
  • LMV, New York
  • University of Toronto
  • FlippBidd
  • AvivaPartner
  • iLobby
  • DentalQuest
Intelex Community Image

Intelex Community

An online meeting place for EHS and quality professionals, where they can connect, collaborate and share gained knowledge with their peers. Members get to ask questions to leading industry experts and to access highly diversified curated content ranging from infographics to market research to news, to whitepapers and webinars...

MLSE - Toronto FC Image

MLSE - Toronto FC

(Far) More than just “another fan site”. Toronto FC's Drupal 7-based website turned out as the ultimate source of both informative and entertaining exclusive content for this team's supporters.

Content that they can “consume”, interact with and turn into... lifelong memories. In short: the resulting fan site is a source of memorable experiences...

Hamilton Image

Hamilton

Our client needed a new service landing page and content page for the official website of the city of Hamilton, Ontario. In this respect, the plan included enhancing the existing template, to better support their marketing capabilities, and improving the current theme, as well.

MLSE - Toronto Raptors Insider Image

MLSE - Toronto Raptors Insider

A Drupal 7-based fan community website for the Toronto Raptors' supporters that delivers... unique fan experiences in the form of exclusive content.

MLSE - Auctions Image

MLSE - Auctions

“Auctions” is a new section set up to be easily deployed across the whole MLSE environment of Drupal websites and apps. One where registered sports fans can bid on various valuables and items auctioned there.

JoVE Image

JoVE

JoVE (The Journal of Visualized Experiments), the only peer-reviewed scientific video journal out there, put us in charge of developing their new micro-site.

University of Toronto - Student Life Image

University of Toronto - Student Life

Leafs Nation Image

Leafs Nation

Based in Toronto, Canada, MLSE is one of the leading sports and entertainment organizations in North America. It owns, among other teams (digital channels and sports facilities), the NHL’s Toronto Maple Leafs hockey team.

And it stands out as the company constantly looking to deliver both its teams’ fans and the participants to the various events organized in its sports facilities (e.g Air Canada Center) the best

physical and digital experiences.

Taking a fan community website to a whole new level of performance with a fully reconfigured user system and integrated dedicated video section.

Maple Leaf Sports & Entertainment Ltd. (MLSE), based in Toronto, Canada, the company owning the Toronto Maple Leafs ice hockey team, dared us to create their new high-performance fan site: Leafs Nation. A site which would leverage Drupal’s user management capabilities and incorporate a Vimeo content dedicated section. And all this in the name of top performance!

BiblioCommons Image

BiblioCommons

Karaoke game for toddlers Image

Karaoke game for toddlers

"Learn & Sing" is a learn-to-read karaoke game for toddlers that leverages voice recognition technology!

RideSuit Image

RideSuit

RideSuit challenges the app user to either: 

  • tune up his/her dream car in 2D by browsing through, selecting, shopping and using a dazzling variety of car parts and accessories
  • experience his dream car right in his room: he gets to walk into the shoes of a car design engineer to actually put together & style a life-size virtual representation of that car.
The Latin Kitchen Image

The Latin Kitchen

TheLatinKitchen.com's turned from "just another" food site into an important online recipe content resource, into a collection of multiple types of Latin cuisine-related content, but also into an authority on Latin cuisine for both website visitors and influencers in the food industry.

Clean Water Howard Image

Clean Water Howard

Mary MacLeod's Shortbread Image

Mary MacLeod's Shortbread

Ask anyone in Toronto... no, in fact, ask anyone in Canada about "Mary MacLeod". Not only that they'll tell you that it's the name of a highly reputed brand of artisanal shortbread cookies, but they'll instantly... feel their mouths water.

Now, you can imagine that the chance to contribute our share of Drupal development experience and expertise to the reputation of this 38 years old bakery honored us, to say the

least.
Econo-Rack Image

Econo-Rack

Econo-Rack, one of the leading pallet rack and shelving system providers, wanted to give their website a major “revamp”. A whole new per-page design, that they needed done on top of the existing scaffolding...

DentaQuest Image

DentaQuest

AvivaPartner.ca Image

AvivaPartner.ca

Reviews

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Drupal Dev for ESL Services Company

"The communications and the speed at which the project was undertaken were both excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2019
Project summary: 

OPTASY developed a set of database and document management solutions for a Drupal website. The team also removed and updated links to match current needs.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Kevin O'Brien
Webmaster, TESL Ontario
 
Verified
The Review
Feedback summary: 

Members of the client organization benefit from easier access to documents. OPTASY used Slack to share and receive feedback and other crucial pieces of information. Customers can expect a dedicated and patient team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

TESL Ontario provides support and direction to professionals, government bodies and learners involved in English as a Second Language in Ontario. TESL Ontario was established in 1972 as an independent not for profit association serving the professional development needs of English language educators in Ontario.

The Association consists of a provincial office and 12 affiliate chapters and is governed by a nine-person board of directors. TESL Ontario provides an accreditation system for educators working in the adult language training field and a recognition program for TESL training institutions in Ontario.

The association is financially supported by membership fees, a portion of which it distributes to the affiliate chapters for local professional development activities. I am the webmaster for TESL Ontario.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPTASY?

We hired OPTASY to develop several data import processes so we could import data into modules we use on our website. We also had them update several features that we used on our website as well as update elements on the web layout.

What were your goals for this project?

The goal was to provide us with a way to update information that we provide in a timely manner to our members so they could access their current accreditation certificates and have them automatically emailed to themselves through our Drupal module. We also had them update several items in the layout of our website.

SOLUTION

How did you select this vendor?

We did an extensive web search for Drupal website developers and read several reviews about the company. We then interviewed them on the telephone to ask specific question relevant to our needs. We used them for a smaller project at first and were extremely happy with the results so we then engaged them to do several other items for us.

Describe the project and the services they provided in detail.

They built several import processes to our specifications which allowed us to update online information from our inhouse database. This meant that we no longer had to do double entry, once for our inhouse database and second for the online database.

We could now update the online database with a simple upload which had been exported from our inhouse database. We also had them update elements of the layout such as the links to our social media platforms to add new ones and remove old ones that we felt were not being useful.

What was the team composition?

The team was the TESL Ontario webmaster, TESL Ontario Operations manager as well as one main contact with OPTASY.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Requests for members documents were reduced and instead emails were usually thanks for the fast and easy process for receiving their documents.

How was project management arranged and how effective was it?

After and initial document was sent outlining the exact needs of our organization we then used an online tool called Slack to communicate at each step and provide additional information as requested and feedback on our testing until the project was complete.

What did you find most impressive about this company?

The communications and the speed at which the project was undertaken were both excellent.

Are there any areas for improvement?

Any improvements would had been at our end to completely explain how the process should work. It would have saved some back and forth questions and answers and sped up the project.

5.0
Overall Score Excellent communications and completion of the project in a timely fashion.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were extremely pleased with this process.
  • 5.0 Cost
    Value / within estimates
    It was very affordable for our organization.
  • 5.0 Quality
    Service & deliverables
    Excellent work and excellent communications with us througout the process
  • 5.0 NPS
    Willing to refer
    We would highly recommend OPTASY.

Drupal Web Updates & Maintenance for SaaS Company

“No matter how difficult the challenge was, they were usually able to find a solution relatively quickly.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - Oct. 2019
Project summary: 

OPTASY served as a Drupal web development partner to a SaaS company. They did security updates and general maintenance to optimize the corporate website’s performance.

The Reviewer
 
51-200 Employees
 
Toronto, Canada
Director, SaaS Company
 
Verified
The Review
Feedback summary: 

OPTASY satisfied requirements by updating the website and delivering services that were agreed upon at the start of the engagement. Solution-oriented, reliable, and consistent, the team maintained strong Drupal expertise and knowledge. They provided reasonable costs and adhered to the schedule.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of digital marketing at a web-based SaaS company. We develop and support environmental health, safety, and quality management software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We hired OPTASY to be our web developer and support all of our website needs. Our site needed security updates and general performance optimizations.

SOLUTION

What was the scope of their involvement?

OPTASY helped update and maintain our corporate website. They fixed security and performance deficiencies and did general maintenance and updates to different pages. They did Drupal development.

What is the team composition?

I just had one point of contact.

How did you come to work with OPTASY?

We needed a new contract for web development, and OPTASY was already working with another business unit within our organization.

How much have you invested with them?

We probably spent $50,000–$75,000, but I’d have to check with our finance department.

What is the status of this engagement?

We signed a six-month contract that went from April–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

OPTASY got the site up to date.

How did OPTASY perform from a project management standpoint?

They were really good in this regard. The team was reliable and very knowledgeable. We communicated 3–4 times per week.

What did you find most impressive about them?

Their Drupal knowledge and experience with the platform are really strong. No matter how difficult the challenge was, they were usually able to find a solution relatively quickly. They delivered the exact level of performance and services that we set up at the beginning of the contract, so they were very consistent.

Are there any areas they could improve?

Their responsiveness could’ve been better from time to time.

Any advice for potential customers?

Establish the parameters of the project upfront and manage expectations. If it’s a Drupal-related environment, they’d definitely be a great fit.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We’ve never really had any issues with scheduling.
  • 4.5 Cost
    Value / within estimates
    They had pretty reasonable costs from an hourly rate.
  • 4.5 Quality
    Service & deliverables
    Everything’s been really good in terms of quality and deliverables. Performance is good.
  • 5.0 NPS
    Willing to refer
    I’d recommend them.

Drupal Web Redesign for International Nonprofit

“OPTASY worked to keep us engaged in what was happening and make sure we understood all of the changes being made.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
May - July 2019
Project summary: 

OPTASY redesigned a Drupal website for an international nonprofit. Their team was responsible for security and backend upgrades, as well as automating processes to increase efficiency.

The Reviewer
 
11- 50 Employees
 
Vancouver, Canada
Manager, International Affairs Company
 
Verified
The Review
Feedback summary: 

While the engagement is ongoing, the website is functional, efficient, and secure. Their team provides high-quality work while ensuring client satisfaction. Their professional team is open to feedback and communicative, encouraging collaboration between teams.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the manager of a small nonprofit organization that gives awards to people who have made strides in anti-corruption human rights work.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We had just changed the structure of our organization and separated from a previous organization we were affiliated with. In addition to needing to rework our website and rebrand upon our departure, we had some security concerns and some inefficiencies in the backend that we needed to address. 

SOLUTION

What was the scope of their involvement?

OPTASY redesigned our website and addressed our concerns and inefficiencies to the Drupal backend. Their team removed a bunch of the unused modules and ensured everything was running efficiently. They also changed our Google translation services to be automated where previously we had manually translated pages. 

Their team helped update navigation menus on the backend and reworked our security controls on our user accounts, such as automatic password resets. OPTASY provided updates to the look and feel of our site—small things like adding photo carousels. They provide offsite hosting for our website archives. We are still currently working with them on a comprehensive redesign of our page. 

What is the team composition?

I was in contact with two members of the OPTASY team, including Adrian (CTO, OPTASY) and another developer. I was also in contact with three additional members of their team in a more casual manner.

How did you come to work with OPTASY?

We have a contact that serves as a go-between for us and OPTASY. He was responsible for identifying them and they sent us a proposal afterward.

How much have you invested with them?

We have spent between $20,000–$25,000, and we also pay them a few hundred dollars per month for regular maintenance and updates.

What is the status of this engagement?

The first part of our engagement with OPTASY ran from May–July 2019, when we launched the website. They still provide maintenance and are working on the website redesign.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to our improved analytics, we can see that the website is functioning as it did before and in some cases, the performance has improved. I haven't had the opportunity to test the backend functionality, but we plan on it. The website is functional, efficient, and secure. 

How did OPTASY perform from a project management standpoint?

OPTASY performed quite well. There were maybe a couple of instances of missed communication between myself and the developers, but when those popped up they were super helpful about it. They established what needed to be done and contracted out a team to make sure that everything was fixed with minimal inconvenience on our end. 

What did you find most impressive about them?

They are incredibly responsive. OPTASY worked to keep us engaged with what was happening and make sure we understood all of the changes being made. We had input over every part of the process. It was very collaborative—they wanted to ensure that the final product was something that we were really happy with.

Are there any areas they could improve?

No. We didn’t encounter anything out of the ordinary. They worked really well with us. 

Do you have any advice for potential customers?

OPTASY was super responsive to our technical needs as well as some of the less easily defined aspects like content or content migration. Be really explicit with what you need and make sure you’re on the same page to avoid that.

4.5
Overall Score We’re really happy with them. Overall the process was very smooth and I’m looking forward to continuing to work together.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We had a few issues with the launch taking longer than expected, but outside of that, we had no problems with scheduling.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They were responsive, delivered on everything, and allowed us to hold them accountable.
  • 4.5 NPS
    Willing to refer
    They were very careful about making sure we got what we wanted.

WordPress Website Revamp for 3D Printing Company

“OPTASY is one of the most responsive and timely web development companies that I’ve worked with.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2018
Project summary: 

OPTASY executed a website revamp. They migrated the site from Drupal to WordPress and completed all development tasks. Having been provided with mockups, they implemented design changes as well.  

The Reviewer
 
11-50 Employees
 
Woburn, Massachusetts
Joe Wing
Digital Marketing Manager, RIZE Inc.
 
Verified
The Review
Feedback summary: 

The more professional website has played a core role in broadening brand awareness and building a competitive advantage in the market. Internal stakeholders, including upper management, were pleased with OPTASY’s quick work. Customers can expect great time management and reasonable industry prices.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager at RIZE Inc. We manufacture 3D printers for industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

When I started at my company about a year ago, one of my first tasks was to revamp our entire website. RIZE Inc. had an existing relationship with OPTASY, so we hired them to help us develop and design our site and make it more professional.

SOLUTION

What was the scope of their involvement?

My team gave OPTASY mockups that we’d designed in Photoshop, and they gave us a timeline of how quickly they could implement the changes. They migrated our Drupal site to WordPress and handled all development. They also did some design work.

What is the team composition?

We worked with Adrian (CTO, OPTASY) and 1–2 developers.

How did you come to work with OPTASY?

OPTASY was already providing RIZE Inc. with web development services when I joined the company. I’m not sure how they began working together.

How much have you invested with them?

RIZE Inc. has spent between $10,000–$15,000.

What is the status of this engagement?

The website revamp spanned October–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The more professional and serious website has helped us to brand ourselves as a key player in the 3D printing industry. My team and my company’s upper management are very happy with their work.

How did OPTASY perform from a project management standpoint?

OPTASY had great time management skills. They often made changes for us within an hour or two. I communicated with the developers nearly every day via Slack or email, and the team was responsive and easy to get in touch with. They addressed any issues or concerns that we had on our end, and they were very quick to give what we as the client were looking for.

What did you find most impressive about them?

OPTASY is one of the most responsive and timely web development companies that I’ve worked with. The speed at which they got things done and the ease of communicating with them was impressive. Their pricing was very competitive compared to some of the other companies I’ve worked with.

Are there any areas they could improve?

No, I can’t think of anything. They were a well-rounded, efficient, and affordable company.

Any advice for potential customers?

My advice would be to look at some of the projects they’ve done and give them a call. Adrian is very responsive to clients.

5.0
Overall Score It’s not always easy to work with an outside vendor, but the way that they follow-through and manage the project makes working with them seamless.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time.
  • 5.0 Cost
    Value / within estimates
    The price was incredibly competitive for the work that they did.
  • 4.5 Quality
    Service & deliverables
    They were good about implementing our design mockups, but I would’ve liked them to provide more suggestions for improvement and second opinions.
  • 5.0 NPS
    Willing to refer
    They were responsive and professional, and they did great work.

Drupal Site Dev for Healthcare Company

“They’ve been a very integral part of the team.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Ongoing
Project summary: 

OPTASY is developing a website on Drupal.

The Reviewer
 
51-200 Employees
 
Kingston, Jamaica
Project Manager, Healthcare Company
 
Verified
The Review
Feedback summary: 

Both internal stakeholders and clients are pleased with OPTASY’s work. Efficient and responsive, they work quickly while adhering to a high standard of quality.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at a healthcare consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We wanted to find a developer with Drupal development expertise.

SOLUTION

What was the scope of their involvement?

OPTASY developed our Drupal-based website.

What is the team composition?

We work with Adrian (CTO, OPTASY) and two other Drupal developers.

How did you come to work with OPTASY?

I wasn’t the one who did the sourcing.

How much have you invested with them?

My company has spent $50,000–$55,000.

What is the status of this engagement?

We started working together in November 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been a very integral part of the team. Our clients are satisfied with their work. Internally, we’re also satisfied with what they’ve done.

How did OPTASY perform from a project management standpoint?

Project management is very good. OPTASY is efficient, and they complete all tasks well and on time. We communicate throughout the day, and they respond quickly. They’re fully a part of our team. We use a project management tool and have phone calls and scrum sessions.

What did you find most impressive about them?

The rate at which they get things done is impressive.

Are there any areas they could improve?

No, we haven’t had problems from any member of the team.

Do you have any advice for potential customers?

Give them room to do their job. They’re experts.

5.0
Overall Score We haven’t had any issues with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Once they’re committed to getting something done, they usually get it done on time or even early. Once or twice, they didn’t deliver on time.
  • 4.0 Cost
    Value / within estimates
    They provide good value for cost.
  • 5.0 Quality
    Service & deliverables
    If there’s a standard that needs to be upheld, they work toward that. They don’t do mediocre work.
  • 5.0 NPS
    Willing to refer

Drupal 8 Web Development for Telecom Company

"The project management has been exceptional. I couldn't be happier with it."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

OPTASY built a Drupal 8 website for a client of a telecom firm. The team constructed a server and a code repository before using external designs to create the front- and backend of the site.

The Reviewer
 
10,000 + Employees
 
Vancouver, Canada
Chris Mallinson
Senior Developer, Telus
 
Verified
The Review
Feedback summary: 

Although the site is not yet live, the team met every requirement. During the development phase, OPTASY participated in weekly meetings to review progress and routinely offered a depth of knowledge regarding Drupal 8. Customers can expect a technically proficient, flexible, and supportive partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m a senior developer at Telus.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We’re setting up a new Drupal 8 site for one of our clients, and we needed someone who had expertise with Drupal. We contracted Adrian (Senior Drupal Architect, OPTASY) and OPTASY to help us with that.

SOLUTION

What was the scope of their involvement?

OPTASY set up a development server and a code repository, which they used to create a base Drupal 8 installation. The team then worked with outlines and designs from our client to put together the different templates that we needed. Adrian also took my designs and implemented them on the frontend of the site. They built both the frontend and the backend in Drupal.

What is the team composition?

I worked exclusively with Adrian.

How did you come to work with OPTASY?

Our HR department put together a list of 7–8 resumes of various organizations, and I picked 2–3 to interview. OPTASY stood out amongst the rest.

How much have you invested with them?

We’ve spent somewhere between $25,000—$75,000.

What is the status of this engagement?

We reached out to them in February 2019, and work began in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality has been excellent. I’ve been very happy with that. We haven’t launched the site yet and still need to train clients on it. Also, we’re expecting a few rounds of revisions. But, from what I’ve seen so far, Adrian has done everything that I’ve asked. I don’t have any issues at all with the work that’s been done.

How did OPTASY perform from a project management standpoint?

The project management has been exceptional. I couldn't be happier with it. We haven’t experienced any delays, aside from the ones that I’ve caused.

I communicated with Adrian throughout the week on Slack. We had about one meeting a week during the development phase to go over process details and discuss progress. We used Jira for task management, and his delivery was always quick.

What did you find most impressive about them?

Adrian has a depth of expertise in Drupal. He knows everything and never has to look up information. We’ve had him on conference calls with the client, and whenever they offer ideas, he knows exactly how to implement them because he’s done them all before. That’s what we’ve been most impressed with, and it’s the reason why we brought him on as a partner.

Outside of this website, Adrian attended a few sessions with us when we were experiencing issues with another project. He was able to get that fixed as well. I’m grateful for his willingness to step outside of this main project to help us with another one.

Are there any areas they could improve?

I haven’t come across any issues. I can’t think of any at all.

Do you have any advice for potential customers?

Go for it. I couldn’t recommend them more.

5.0
Overall Score I’d like to provide constructive feedback, but everything got done, so I only have positive things to say.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We’re on opposite coasts, so scheduling was tough at times, but Adrian was able to come to almost every meeting.
  • 5.0 Cost
    Value / within estimates
    We’re certainly under budget, and I know that our HR department was very happy with the price.
  • 5.0 Quality
    Service & deliverables
    They’ve done everything that we’ve asked.
  • 5.0 NPS
    Willing to refer
    We’re very happy with their services, especially the speed with which they completed tasks.

Drupal Integrations & Commerce Devs for Web Dev Company

“I appreciate how detail-oriented they are. That's not a strength everyone has.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

Hired to provide supplemental Drupal expertise, OPTASY has performed multiple e-commerce integrations for credit card payment, taxing, and order fulfillment. They also provide ongoing maintenance and support.

The Reviewer
 
11- 50 Employees
 
Denton, Texas
Erik Bodor
President, GSATi
 
Verified
The Review
Feedback summary: 

OPTASY’s staff are flexible and easy to work with, with a depth of knowledge that goes beyond e-commerce. They’ve also created e-learning integrations and overhauled websites as needed. Their superb documentation process makes it easy to keep track of projects and hand off work between developers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm one of the owners and the president of GSATi. We're a web development firm specializing in the direct sales industry. We build e-commerce, back office, and commissioning systems for companies that use independent representatives to sell their products. Our internal team builds those platforms with assistance from some external developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We were looking for Drupal specialists. It's a difficult system to develop for because it takes a long time to learn, so there's a lack of quality developers.

SOLUTION

What was the scope of their involvement?

They’ve helped us with three different projects so far. A lot of their work involves doing third-party integrations with various service providers that we use, including the Avalara AvaTax system, the CyberSource credit card payment system, and the 3PL order fulfillment system. They've also integrated a learning management system onto our website and done extensive work improving our e-commerce features and functionality.

In addition to that, OPTASY's done a great deal of work improving the personalized, replicated websites we offer to independent sales representatives. They also perform general maintenance and bug fixes for our Drupal system, which even includes fixing issues for our in-house developers. We task them with anything we need because they're so versatile.

What is the team composition?

We have one developer from OPTASY who’s basically serving as an extension of our team and he works for us as an independent contractor.

How did you come to work with OPTASY?

We've been working with Drupal since 2009, so we've gone through quite a few developers over the years. A lot of our in-house developers are self-taught and didn't have many years of experience with the framework. We put out a request looking for someone with that expertise so that we could scale up more projects. Of the 10 or 15 people we interviewed, OPTASY definitely had the greatest depth of background knowledge, so we hired one of their developers to work with us full-time.

How much have you invested with them?

We’ve spent around $150,000 at this point.

What is the status of this engagement?

We started working with them in January 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've been able to add new features and functionality to the sites we offer our clients, including the ability to deliver commission payments, manage taxes, or offer e-learning tools. OPTASY’s also improved system and site reliability, and we go to them when we receive customer reports about bugs or other site issues.

How did OPTASY perform from a project management standpoint?

They're very good at keeping us up to date throughout a project. They participate in our daily scrum meetings and deliver status updates, use Jira project management software to track different project tasks, and provide us with detailed notes of what they accomplish each day and where they've left off. Aside from that, they're also good at taking direction and changing plans on the fly when urgent issues come up.

What did you find most impressive about them?

I appreciate how detail-oriented they are. That's not a strength everyone has. Developers have very different personalities and sometimes they can be challenging to work with, but OPTASY is calm, flexible, and willing to go with the flow. I've been very impressed with their knowledge and how well they deliver their work.

Do you have any advice for potential customers?

Really spend time thinking through exactly what you want and document it well. They're very good at executing exactly what you ask for according to your needs. We've had challenges where we didn't really think through what we wanted and consequently didn't like the end results, so we had to rebuild it, which wastes time.

5.0
Overall Score They've been a fantastic partner. We plan to keep using them as needed for future projects.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Some things have taken longer than anticipated, but it can be hard to estimate how long a new project will take, especially if there are bugs.
  • 5.0 Cost
    Value / within estimates
    It's been a good value for us to resell those services.
  • 5.0 Quality
    Service & deliverables
    Everything they've produced is good quality and reflects what I've asked them to do.
  • 5.0 NPS
    Willing to refer
    We've been very pleased with their performance and the output from their projects.

Contractual Drupal Web Dev Modification for Bakery

"They were able to perform the work quickly and professionally and gave us exactly what we wanted."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Drupal Web Dev Modification for Bakery
Project summary: 

OPTASY provided development services for a Drupal-based website. Using their PHP expertise, they were able to adapt a module to strict specifications and conveyed instructions for continued maintenance.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Technology Manager, Mary Macleod's Shortbread
 
Verified
The Review
Feedback summary: 

In addition to providing clean, high quality work at a speed that defied expectations, OPTASY’s honesty regarding the price for such a job helped to build trust that fostered a productive working relationship. Their approach to project management pushed them top of the list for future dev needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the technology manager for an artisanal shortbread business. During my time here, my primary task has been to create and maintain their website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

For general website development adjustments, we have an in-house developer. When we need work that is more extensive, however, we contract the work externally. This particular engagement was fairly small and just barely beyond the skillset of our in-house developer. We have previously used two other dev shops, and this was our first time engaging OPTASY.

SOLUTION

What was the scope of their involvement?

After I first reached out to OPTASY, their owner got back to me quickly and said that one of his developers would assess our request right away. The quote they provided was exactly within the range of what I knew it should cost, and when I agreed to go with them, they gave us an estimate of three business days to complete the work. In the end, they were able to have it done within what amounted to a little over one business day.

Our website is a Drupal-based website, so one of the skillsets required for this project was a high level of experience with that specific open-source content management system. A fundamental aspect of Drupal is being able to either build or modify existing PHP-based modules and then put them into the framework. We needed them to take one module from our website and extend it out to give us more options, modifying it as per our use case, and then plug it back into the site. Once that was done, our project lead showed what it would look like to outside visitors, the backend for us and how to configure it as administrators, and the options we had for enabling or disabling it as a feature.

What is the team composition?

I am not sure how big their organization is because I only had contact with one person, our project lead, and he handed our task off to a developer.

How did you come to work with OPTASY?

Our online search focused on Canada-based, Drupal-specific development companies, and OPTASY showed up on the first page of results. After finding five development shops that reached our basic requirements, I reached out to around three for quotes, and the other two came back with prices that either exceeded or vastly exceeded a reasonable amount for the work we needed. I went with OPTASY because they responded quickly and with a reasonable price.

How much have you invested with them?

We spent less than $10,000 CAD.

What is the status of this engagement?

We engaged them last Friday, and the work was completed by the following Tuesday.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When the work was complete, they suggested we check their work and try out the solution, and I was able to go back to them after we had done so and say that it was exactly what we wanted. I have never been able to do that before while working with an external development company, and I would definitely go back to them again. Their success was in the simplicity of the work.

How did OTPASY perform from a project management standpoint?

Our project lead was quick to communicate about everything and ensured that the job was completed far faster than I had anticipated. When the work was finished, he provided all the information that I needed in order to assess both completeness and accuracy. I never had to ask any questions; he was good about anticipating what we needed to know. Even though the end product was a fairly simple piece of development, the turnaround was faster than expected and the communication overall was excellent.

What did you find most impressive about them?

One of the most important things to me was that they understood the scope of the project and that they needed to come to us if they thought anything else needed to be done outside of that scope. Dev shops deciding on their own to do more work than we had agreed upon, and charging us for it, has been a problem for us in the past. When we first engaged OPTASY, I spoke with the owner and told him in no uncertain terms what the project scope was to entail, and they stuck to that.

In particular, I was impressed by both the exceptional pricing of the project and the speed of completion. Regarding the cost quote, I admired the fact that they were completely honest with me about how many hours the work would take, especially when one of their competitors gave me an estimate that was literally six times greater for the same project. The other dev shops assumed that I didn’t know anything about the work involved, and OPTASY never treated me like that. They were able to perform the work quickly and professionally and gave us exactly what we wanted, so they checked all the external contractor boxes. I would definitely recommend their services, and I would have no reservations about returning to them in the future for larger projects, given how well they handled this smaller one.

Are there any areas they could improve?

I’m not even sure that I would consider this a negative, but I feel that it is worth at least mentioning. Most contractors—especially for short jobs like this one—end an engagement by trying to sell further services to a company. OPTASY did that as well, but the way that they presented it did not feel like a “sell” to me. They offered it as a suggestion, in reference to certain aspects of our website that would benefit from being updated, and then immediately dropped the subject when I said that we were going to take care of that in-house. It felt to me more like a recommendation than a pitch, which I appreciated.

Do you have any advice for potential customers?

This advice is more general, in terms of contracting external development work: Make sure to define the scope of your work very well. A good contractor will see that and be able to work within your clearly set expectations.

5.0
Overall Score This was a successful development experience, especially when compared to past ones.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They exceeded our expectations.
  • 5.0 Cost
    Value / within estimates
    They were fast and within our budget.
  • 5.0 Quality
    Service & deliverables
    They did exactly what we asked.
  • 5.0 NPS
    Willing to refer
    I would not have any qualms about recommending them to a colleague for their services.

Drupal 8 Centralized Content Creation and Distribution for School Division

“From day one, the communication has been the hallmark and has been phenomenal.”

 
Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2017 - Dec. 2017
Project summary: 

OPTASY custom developed a module for Drupal 8 to be used in combination with existing modules to enhance communications. The project is nearly finished and the work is ongoing.

The Reviewer
 
1,000 - 5,000 Employees
 
Saskatchewan, Canada
Technology Coordinator, Regina Public Schools
 
Verified
The Review
Feedback summary: 

Delivering stellar service from the start, OPTASY provided test environments and demos, which have aided in the continuous development and improvement of the project. Providing excellent communication and speedy responses, they instilled confidence for a successful completion of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am one of the technology coordinators of a school division in Canada. I am responsible for educational technology, and I am responsible for updates, upgrades, and support for elementary school websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We just moved to Drupal 8 for all of our elementary schools and will be moving to Drupal 8 for high schools as well. The migration from Drupal 6 to Drupal 8 was handled entirely in-house. We were looking for the ability to deploy content from a central communication website within the division and publish that content on the school websites.

SOLUTION

What was the scope of their involvement?

Essentially, we wanted the ability to publish specific content to all sites or to a collection of sites. This would be for notices or information about particular events. We didn’t want to have to send it to a school and have them write their own content or deploy content we provided to them. We simply wanted to publish centrally and have it appear on all websites. OPTASY was selected to support this. They have a module they have developed along with utilization of modules that already exist for Drupal 8.

What is the team dynamic?

I worked with 3 people on their team including the CEO and 2 developers.

How did you come to work with OPTASY?

We look for Canadian companies as 1 of the primary criteria, and in our province, there aren’t an abundance of companies that can do development work on specific things like Drupal. I did a search for companies in Canada that specifically did Drupal 8 work specific to module development. On Drupal.org, OPTASY was one of the companies listed as being a partner to Drupal.org. They met all the criteria we were looking for.

How much have you invested in them?

We have spent less than $10,000.

What is the status of this engagement?

We began working with them in October of this year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided a test environment before we signed the agreement so that we could see the solution in place and to fine tune. Within days, they put up two demo sites to see the modules and process working. We had a real-world example and were able to use that to make changes to the process. On a communication side, it also allowed for us to be clear about what we wanted it to do and what they were able to do for us. This has been important for us. These are still available to us, and we are still using them.

How did OPTASY perform from a project management standpoint?

I speak to their CEO daily. They set up a channel in Slack, and we have a continuous stream of communication going back and forth. The communication aspect hasn’t been a problem at all. When we approached them, they responded quickly with a demo and a solution already articulated. From day one, the communication has been the hallmark and has been phenomenal. There have been no issues whatsoever with project delivery as a whole. They are far quicker than other services we have been involved in.

What did you find most impressive about them?

Their communication and response time have been the most impressive things about them.

Are there any areas they could improve?

Not so far. We are 90% done, and it will be interesting to see the back and forth about fine tunings once the implementation phase gets going. I can’t see it becoming an issue because we have already seen it work. Everything is going as planned or better.

Do you have any advice for potential customers?

Get in touch with them. The timeliness of their response means the faster you get moving with them, the easier the project is going to be.

 
5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There has been no issue, and we are way ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    Even though it is a smaller scale project, it was well within our expectations from a cost perspective.
  • 5.0 Quality
    Service & deliverables
    We expanded the scope, and they met that. I have no complaints.
  • 5.0 NPS
    Willing to refer
    I am highly likely to recommend them.

Company response

 

 

Website Recoding, Migration, and API Integration for Sports Company

“They stepped up in terms of commitment.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. 2017 - Ongoing
Project summary: 

OPTASY recoded several websites in order to migrate them onto new hosting and enhance overall performance. They integrated several APIs, including Janrain and Vimeo. They currently provide ongoing development.

The Reviewer
 
1001-5000 Employees
 
Toronto, Canada
Technical Product Manager, Sports Platform
 
Verified
The Review
Feedback summary: 

Results are positive in terms of total views, and users are actively watching 80% of videos. OPTASY delivered accurately despite late scope changes and a tight deadline. Their team was always available, administered seamless translation of another vendor’s design, and ramped resources when needed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a Canadian sports and entertainment company for professional sports. I’m the technical product manager on the digital marketing team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPTASY?

We were trying to solve some hosting issues as well as add a video section and improve overall speed performance of our fan engagement sites.

We needed to launch before the start of the next season, so everything had to be finished in 5 weeks. A few agencies worked on this project before, including Appnovation and Myplanet. The performance issues arose from Myplanet putting their code on top of what Appnovation had already done, then piling on 2 additional sites. OPTASY was responsible for breaking all of this down and splitting it up into separate sites.

SOLUTION

What was the scope of their involvement?

We had OPTASY recode all of our sites. We had them do a little proof of concept in terms of getting a copy of the database and the site, then taking the existing code and launching it through a different host. We wanted to compare hosting performance before we started the recode. Nothing got approved until the last minute, so we started the project on September 1.

Another agency was responsible for design. There are 2 sections to the site, including one for login, profiles, and access to contests. The second, newer section is for videos only. While OPTASY was coding the main login to match the existing site, the other agency was designing the video section.

We handed off the series and episodes designs September 20, which was 3 weeks before launch. The video platform has an initial landing page, then the user is taken to where they can click through the series and episodes. On September 25, we finished the landing page and a gameday module. It was all a very rapid process.

It’s not just a simple site. There’s a Janrain login, which connects directly to the API. We have user accounts and social login, and also a Vimeo API integration for the video section. There are also other basic page layouts. When there is a game day, the gameday module displays videos via a player. We also have original content series and another fan corner. We took different caching per module on the same page into consideration, so everything is cached at a different rate. Game-day videos are a little bit shorter versus the long-term content.

What is the team dynamic?

Adrian [Drupal Developer, OPTASY] was involved due to the timeline. We also had a project manager on their side, 2 backend developers (one of whom was the team lead), and 2–3 frontend developers. We had daily Scrums, and they ramped their resources up or down depending on what we needed. Based on the timeline of the project, we had a lot of things going on at once.

How did you come to work with OPTASY?

I did a Google search looking for someone with a local presence so they could at least come in for meetings. OPTASY had done some work with UFT University and Berkeley, so I checked the reviews. We used the proof of concept as a sort of test, then had an initial SOW [statement of work] just to move the current site to a new hosting platform.

If I’d known about Clutch, I might have been able to get in contact with some of their past clientele. Myplanet, Appnovation, and Therefore shows up when searching for Drupal providers in Canada. I actually received a referral for Therefore, but because of timing and price, we decided to go with OPTASY.

How much have you invested with them?

We spent between $40,000–$50,000 for the first part of the project.

What is the status of this engagement?

We started working with them in September, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are dealing with the NHL site, and we did our best effort to launch via iFrames, but it posed problems. We have legacy elements in terms of our Janrain login, which allows the cookie to pass through to login on older versions of Safari and IE 11. We are looking to move away from the NHL site, even though we just launched it.

The results are positive in terms of video views and percentage of videos watched. People are watching over 80% of videos that they start, which is also quite high. Our broadcast team only has 8 new shows, but we’re having a bigger launch on November 20 with external media, TV references, etc. We’re currently in the semi-soft launch phase. We did a press release and similar things on October 7, and there will definitely be a media buy-and-push once we get more shows on the platform.

We require logins in terms of broadcasting, so the main driver for someone to log in is content. We are waiting a little but on this, but it’s definitely positive in terms of feedback. There are some legacy login issues that they’ve had just because we have a Janrain login for mobile. It’s not necessarily OPTASY’s issue.

How did OPTASY perform from a project management standpoint?

Considering what we asked of them, and knowing they didn’t receive our mockups and wireframes until 3 weeks out, it was crazy that we managed to launch. They stepped up in terms of commitment. I didn’t even understand the hours people were working because they were always available. We communicated mostly via JIRA and Slack.

What did you find most impressive about them?

They weren’t involved on the design for the video section. That agency didn’t have a fully defined scope, but OPTASY was able to work with all of their recommendations. We scoped it so that we could have the best chance to finish, and OPTASY successfully pushed forward even with those extra features.

Are there any areas they could improve?

Although we managed to launch, we had little UI bugs due to having zero time for QA. We launched on a Saturday, but I had just received final imagery from the agency for images on Friday. No videos had been uploaded to the video site as of that day. This was the general nature of the entire project, and everyone was rushed. We were coding up until the end. With the relaunch on November 20, we are dedicating 2 weeks to freezing the code and carrying out proper QA.

Do you have any advice for potential clients?

Let them lead the way. They were able to translate the designs into matches perfectly pixel-wise.

5.0
Overall Score We are not finished. We are going onto phase 2, so we were impressed enough with them to continue the engagement.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    It’s a bit unfair in terms of the way our project was.
  • 5.0 Cost
    Value / within estimates
    They should really have given us the scope change request when they got the designs from the agency.
  • 5.0 Quality
    Service & deliverables
    Their ability to adapt to the size of the project, considering Appnovation and Myplanet took more than 5 weeks to pull this off in the previous iterations, was great.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Canada
ID
740023098RC0001
Date of Formation
Dec 2, 2016
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last Updated
Aug 10, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
November 18, 2019