Onya

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Director of a church.

Describe what your company does in a single sentence.

We are a church and exist to remove unnecessary barriers that keep people from Jesus. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• Bring Awareness of our Easter services
• Bring general awareness of our church

SOLUTION

How did you find Onya?

Referral

Why did you select Onya over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Onya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Establish core KPIs for all campaigns to define and evaluate success of all marketing initiatives
• Partner with TPCC team to incorporate best performing creatives and content into campaigns
• Identify opportunities with TPCC team that align with company values to get involved within the community
• Consistently test campaigns to ensure we are seeing the greatest ROI 
• Update TPCC team weekly on progress
• Develop a comprehensive digital advertising strategy that includes channel selection, campaign messaging, targeting parameters, and budget allocation
• Provide recommendations for ad formats, creative assets, and landing page optimization to enhance campaign performance
• Set up and development of all campaigns on all platforms
• Create and launch targeted advertising campaigns based on the developed strategy
• Continuously monitor and optimize campaign performance, adjusting targeting, bidding, and creative elements as needed

Deliverables:

• Digital advertising strategy document, outlining objectives, target audience profiles, messaging, channel selection, and budget allocation
• Creative direction for each campaign capturing essence, objectives, and requirements for each piece of creative content discussed with TPCC team
• Performance reports and analysis detailing campaign performance against set KPIs 
• A comprehensive review at the end of all campaigns to discuss results, learning, and insights for future marketing efforts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We met the goals we were striving for to bringing awareness to our Easter Gatherings
• They helped to make our advertising dollars go further and be used effectively 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They did deliver on time and were always quick to respond
• They were also flexible and worked with us when we needed more time to provide needed information 

What was your primary form of communication with Onya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The culture of the team is outstanding. Everyone was so kind and accommodating and went a step beyond to provide outstanding services.

Are there any areas for improvement or something Onya could have done differently?

• I don't have any feedback at this time

BACKGROUND

Please describe your company and position.

I am the Director of Admissions of Carolina College of Biblical Studies

Describe what your company does in a single sentence.

Disciple Christ followers through biblical higher education. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• PPC Advertising

SOLUTION

How did you find Onya?

Referral

Why did you select Onya over others?

• Pricing fit our budget
• Referred to me

How many teammates from Onya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Consider if an incentive is needed (Gated Content, Quiz, etc.). Caylor will then provide the following deliverables in conjunction with the approved strategy:

1. Keyword & Advertising Strategy Google & Social 
   1. Select & outline advertising keywords that will drive traffic.
   2. Copywriting will be done based on desired keywords
2. Google Ads (text & display) 
   1. Outline number of Google text ads needed
   2. Indicate number & all sizes of Google display ads
   3. Content development
3. Social Ads 
   1. Indicate number & all sizes of social media ads
   2. Content development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Our lead cost went down on average.
2. We saw an overall improvement in click-through rate across the board.
3. Cost per click dropped over $1 to $4.02 this week.
4. Improved metrics and more leads overall.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Clarity and thoroughness of project documentation plans and weekly status reports.
• Tansparent regarding project progress and issues.
• Projects are completed successfully within budget and on time.
• The management team can manage changes and adapt as necessary. 

What was your primary form of communication with Onya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I valued their consistent communication through monthly meetings and weekly reports. The team is open to ideas and collaborative, making our interactions smooth and productive.

Are there any areas for improvement or something Onya could have done differently?

None that I can think of at this time!

BACKGROUND

Please describe your company and position.

 I am the Director of Marketing of a nonprofit board management software.

Describe what your company does in a single sentence.

Nonprofit Board Management Solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• Increased Leads
• Decreased Average Cost
• Better Proactive Communication

SOLUTION

How did you find Onya?

• Online Search
• Referral

Why did you select Onya over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Onya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought Onya on as a digital marketing partner to help us manage our paid campaigns. They were able to quickly get set up with ongoing management of our current PPC campaigns while also implementing new campaigns with performance metrics, including click-through rates (CTR), conversion rates, and ROI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the short time we've worked with the Onya team, they have optimized and managed our existing PPC campaigns on Google Ads, created new campaigns more aligned with our goals, and explored other advertising avenues, like Bing and Programmatic. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I felt comfortable working with the Onya team from the start because of the comprehensive kick-off call they organized; they have regular check-ins and proactively respond to emails to answer questions and address concerns. They also provide detailed regular reporting that informs us of how things are going. 

What was your primary form of communication with Onya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
I love that Onya is proactive in their communications. I also really appreciated that they jumped into our account and quickly made an impact. It wasn't long before I felt comfortable that we had made the right move in working with this group. 

Are there any areas for improvement or something Onya could have done differently?

There is nothing that I can think of that Onya can do differently. The only adjustment that would be helpful is to get regular updates about how much of our budget we've spent on each channel. If that were part of the regular weekly updates, that would be great. 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Brandbutter

Describe what your company does in a single sentence.

On-demand video production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• Digital Marketing
• Media Buys
• Ad Placement

SOLUTION

How did you find Onya?

Referral

Why did you select Onya over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Onya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Onya to help our clients reach their target audience for a video campaign that included multiple videos with different audiences. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our metrics were centered around measurable reach. Each campaign had a specific target audience and we measured overall views, per video results, and community response. The campaign was a great success, thanks to the partnership we created with Onya!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Onya team listened to our suggestions, and the suggestions of our client, and were quick to provide recommendations and feedback. Weekly reporting was consistent and easy to understand. All digital ads and copy fit our objectives and paired perfectly with the video content our company produced. 

What was your primary form of communication with Onya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Onya team was equally personable and professional. Bringing a wealth of knowledge to the table, we knew we could trust them to deliver on the measurable goals we set at the begining of our campaign. 

Are there any areas for improvement or something Onya could have done differently?

We were truly satisfied with the whole experience!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of JDR Web Solutions.

Describe what your company does in a single sentence.

We are a multidisciplinary group of problem solvers. Our goal is to elevate the digital experience through sleek, modern, functional, and personalized designs and processes. As a locally-owned business, you want to keep your own identity, not hide behind someone else’s ideas. You want to impact your community and make a lasting impression. Maybe you fear your efforts failing, exhausting resources, or underachieving goals. 

In 2008, we started as a solution for secure web portals in the finance industry but noticed a creative need for web services. This discovery gave us momentum to go beyond the finance industry to help businesses flourish through thoughtful and flawless design. Collaboration between our developers, designers, and directors will bring the highest level of results. We’ll personalize your experience and provide you with a team that cares about your company’s vision, brand, and goals for growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

Marketing Partner

SOLUTION

How did you find Onya?

Referral

Why did you select Onya over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Onya were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onya Marketing and JDR Web collaborated on a website for a renovation company. After giving us a referral, they were able to support the content and social media marketing for our shared client. We refer them out to all of our clients looking for social media, paid media, or content marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our delivered metrics revolved around communication and deliverables given on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were given timely deliverables and consistent/constant communication.

What was your primary form of communication with Onya?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team collaborates well together. They ensure there are no loose ends. They took care of end clients and kept on top of expected deliverables.

Are there any areas for improvement or something Onya could have done differently?

We love them!

BACKGROUND

Please describe your company and position.

I am a director of Heartland Church

Describe what your company does in a single sentence.

Our company is a religious organization that offers spiritual services and community outreach programs to members and the wider community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• Brand awareness
• Event awareness
• Help us apply for google grant

SOLUTION

How did you find Onya?

• Referral

Why did you select Onya over others?

• Close to my geographic location
• Great culture fit
• Referred to me

What was the size of Onya’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onya was hired to provide consultation on social media ad placement, and proved highly successful in executing a spring carnival and Easter campaign, as well as assisting with the application and acquisition of a Google grant.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Within a brief period, Onya provided valuable recommendations and executed social media ad placement, which led to an impressive 732,000+ impressions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onya displayed a highly proactive and hands-on approach, while being an absolute pleasure to collaborate with, delivering on schedule and promptly addressing our queries and requests.

What was your primary form of communication with Onya?

• Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated Onya's local presence, and our initial meeting with Ashley was in-person, which allowed us to learn more about the services they offered. Working with the team was enjoyable, as they were both professional and fun, and we were pleased to discover that they were also actively involved with a nearby church community.

Are there any areas for improvement or something Onya could have done differently?

We had a thoroughly enjoyable experience and would gladly engage their services again.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Williams Bros. Healthcare Pharmacy

Describe what your company does in a single sentence.

Post-acute healthcare company that specializes in pharmacy and home medical equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onya to accomplish?

• Increase the number of new patients at Williams Bros.
• Increase prescription volume at our pharmacies

SOLUTION

How did you find Onya?

Referral

Why did you select Onya over others?

• Pricing first our budget
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Onya’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onya was tasked with helping us grow our new patient volume and our prescription volume. Our KPIs included:

• 1% increase in new patients
• 3% increase in script volume
• CTR over 1%

Onya was able to achieve for us:

• 2% increase in new patients
• 5% growth in script volume
• CTR over 1%

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 2% increase in new patient volume
• 5% increase in pharmacy prescriptions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I receive weekly reports on how each of our campaigns are running including a summary of our KPIs. They responded usually within a couple hours of a request and definitely within 1 business day. Onya was always available for a clarifying call if necessary.

What was your primary form of communication with Onya?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• Responsiveness to requests
• Culture fit between the 2 companies
• Transparency in pricing and in getting content approved
• Expertise and knowledge

Are there any areas for improvement or something Onya could have done differently?

No. I would highly recommend them. We have outsourced all of our B2C marketing to Onya because they have done a good job for us.

BACKGROUND

Introduce your business and what you do there.

I’m the proprietor of Outlaws Steak Spirits, a restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onya?

We needed a company that could handle our digital marketing efforts.

SOLUTION

What was the scope of their involvement?

Onya handles our social media marketing, SEO, and PPC initiatives. They’re primarily responsible for creating ads and running ad campaigns for us on Facebook, Instagram, and Google. They spread the campaigns throughout the month, so multiple campaigns are happening at once at all times. Aside from that, they also manage our Google reviews and Google Ads account and help with our SEO.

What is the team composition?

I’ve worked with Ashley (CEO) and two other people from Onya.

How did you come to work with Onya?

We found Onya through a referral.

How much have you invested with them?

We’ve spent somewhere around $15,000 so far.

What is the status of this engagement?

We started working together in May 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Onya has helped us increase our revenue and social media followers.

How did Onya perform from a project management standpoint?

Onya has performed well in terms of project management. They’re excellent at getting things done, and they’re very quick to respond. They also send us regular updates and reports.

We typically communicate through email, text messages, and voice calls.

What did you find most impressive about them?

I’m most impressed with Onya’s professionalism and excellent communication skills.

Are there any areas they could improve?

No, I have no complaints.

Do you have any advice for potential customers?

Make sure to clearly communicate your goals with Onya.

BACKGROUND

Please describe your company and your position there.

I am the owner of Sophia’s Bridal and Tux. We are a brick and mortar bridal boutique that sells wedding dresses, tuxes, formal wear and accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onya, and what were your goals?

We were looking for a 3rd party to manage our social media advertising and google ad presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

After speaking with Ashely at Onya, we liked her experience in the wedding industry, working with brick-and-mortar stores, and transparency in her business.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through the discovery phase, discussed our goals and past experience. They had suggestions and ideas and came back with step one. Once the products were approved they went live. We were given weekly and daily updates on the activity, and then we’re able to adjust the deliverables quickly based on the information.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with several, our account manager and the owner directly, and then others that would be working in the background based on their specialty.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our social media had a great click rate and drove good traffic to the website and social media.

How effective was the workflow between your team and theirs?

It was a great setup, and they were so flexible to make sure it worked for me. We got daily emails and calls when needed. It worked best for me to do most communication via email.

What did you find most impressive or unique about this company?

I loved their transparency and communication.

Are there any areas for improvement or something they could have done differently?

No, they were great to work with.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a national pediatric home healthcare company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onya, and what were your goals?

We were launching in new regions and had little to no brand recognition in those markets. Therapists and nurses are in high demand and we needed to get in front of them to actively recruit and hire for new territories

SOLUTION

How did you select this vendor and what were the deciding factors?

I’d heard about Onya through a mutual acquaintance who had utilized their services

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Onya worked with our Director of Recruiting to ascertain our company culture and what made our company stand out and be able to attract and retain new talent. From there a creative marketing campaign was deployed utilizing FB ads to increase brand recognition once cold calls were utilized. This improved the acceptance rate of our calls and increased likelihood that candidates came in for interviews.

How many resources from the vendor's team worked with you, and what were their positions?

Fb ads manager and account manager to oversee collateral creation

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The ads were successful and we were able to increase our company’s presence through 4 new territories

How effective was the workflow between your team and theirs?

We had a project kickoff meeting, interviews to understand culture, and reviews for marketing collateral created

What did you find most impressive or unique about this company?

They were willing to go the extra mile to understand our hiring needs in a highly competitive market and has increasing demands for staff. They were able to communicate our vision and the exceptionality of our company culture, which truly sets us apart from our competitors

Are there any areas for improvement or something they could have done differently?

Nothing I can think of off the top of my head