OneUp Networks

BACKGROUND

Introduce your business and what you do there.

I’m a CPA at CPA Digital Solutions, a company that provides practical tax planning, income tax preparation, accounting, and consulting support designed around the realities of running a US business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneUp Networks?

Our primary goal was to modernize our aging on-premise IT infrastructure and transition fully to a secure, scalable cloud environment. We needed a partner who could execute a seamless data migration without disrupting our daily business operations. Additionally, we wanted to outsource our day-to-day technical help desk support, including managing all endpoints, O365, firewall, and completely overhauling our cybersecurity framework to meet strict industry compliance standards.

SOLUTION

What was the scope of their involvement?

OneUp Networks’ scope of work has been divided into three core phases: 1. Discovery & Architecture: The team has conducted a full audit of our legacy hardware, mapped out our network dependencies, and designed a custom cloud architecture tailored to our scaling needs. 2. Migration & Cloud Transition: OneUp Networks has handled the secure lift-and-shift migration of our local databases and application servers to the cloud. The team has managed all data validation, backup configurations, and DNS cutovers over a weekend. 3. Security Overhaul & Managed IT: OneUp Networks has implemented a zero-trust security framework, including multi-factor authentication (MFA), advanced endpoint protection, and 24/7 network threat monitoring. The team has also established our ongoing managed services, taking over all tier 1 to tier 3 technical help desk support and routine system patching. We use a custom Total Practice cloud by OneUp Networks, QuickBooks Enterprise, and UltraTax along with managed IT services.

What is the team composition?

We’ve worked with 2–5 teammates from OneUp Networks.

How did you come to work with OneUp Networks?

We found OneUp Networks through an online search. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, offered good value for the cost, and had knowledgeable support.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with OneUp Networks in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

OneUp Networks has delivered the following results: 1. Zero migration downtime. 2. 24/7 available support that helps our team troubleshoot any issue instantly and save productive time. For example, if my team faces a challenge at 2 a.m. during the busy season, we don’t have to wait until the morning for the solution because the team resolves it within a few minutes. 3. 100% security compliance: Following their cybersecurity overhaul, we passed our annual external security audit with a perfect 100% compliance score on the first attempt. 4. Infrastructure cost savings: Moving away from maintaining physical local servers has reduced our capital expenditures on hardware by roughly 25% annually. We’ve run the calculation of upgrading hardware every time, deploying an IT team, and managing the infrastructure. We’ve found that OneUp Networks is doing it at a lesser cost for us.

How did OneUp Networks perform from a project management standpoint?

OneUp Networks has delivered perfectly on time. Within four hours, our team started using the cloud. We’ve communicated via virtual meetings and email or messaging apps.

What did you find most impressive about them?

OneUp Networks’ three-way call support is impressive because no other provider does it. The team goes on calls with TR and Intuit to solve our issues.

Are there any areas they could improve?

I can’t think of anything for OneUp Networks to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of a technology publication providing research-driven insights on AI, SaaS, cybersecurity, cloud computing, and business tech to help leaders and professionals navigate evolving tech landscapes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneUp Networks?

We needed to move our accounting and tax applications to a secure, reliable cloud environment, improve remote access for our team, and reduce the time we spent managing IT infrastructure. We also wanted dependable backups, security, stable application performance, and support for our daily accounting and tax workflows.

SOLUTION

What was the scope of their involvement?

OneUp Networks has handled the complete migration of our accounting and tax applications to a managed cloud environment. They’ve set up and configured our dedicated server, migrated QuickBooks Enterprise and UltraTax CS, created user access, and managed security, backups, and ongoing server maintenance. They’ve also configured OneDrive, CloudCowork, remote scanning, and printing so our team can work efficiently from different locations.

What is the team composition?

We’ve worked with 2–5 teammates from OneUp Networks.

How did you come to work with OneUp Networks?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve successfully moved our accounting and tax applications to the cloud with minimal disruption. All 60 users can access QuickBooks Enterprise and UltraTax CS remotely, while OneUp Networks manages the server, backups, security, and maintenance. The new setup has also improved access to our daily applications and reduced the amount of IT management required from our team.Overall, we’ve experienced smoother access and fewer interruptions. We also seem to spend less time dealing with routine server and IT issues, which has helped our team stay focused on its regular work. We estimate that we save several hours each month by not having to handle routine server maintenance and IT troubleshooting ourselves. Moreover, our applications feel more consistent and responsive, especially when our team works remotely. Our users have also found it easier to access the applications from different locations, with fewer performance-related interruptions than before.

How did OneUp Networks perform from a project management standpoint?

OneUp Networks manages the project in a very organized way. They plan the migration carefully, communicate clearly throughout the process, and keep things moving without unnecessary delays. They deliver the setup and migration on time and respond quickly whenever we have questions or need adjustments. We communicate via virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

The biggest thing for us is how willing their team is to help. They don’t just tell us to contact someone else when an application issue comes up. They look into it, work through the problem with us, and stay involved until we have a solution.

Are there any areas they could improve?

No, nothing significant comes to mind. The project has gone smoothly, and whenever we have questions, the team responds quickly and helps us work through them.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a financial services company. We’re experts in accounting services for US businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OneUp Networks?

We needed help with cloud hosting, app integration, and easing technical stuff.

SOLUTION

What was the scope of their involvement?

OneUp Networks provides cloud hosting and app integration services for us. We run multiple business apps on the same server, including QuickBooks Enterprise, UltraTax CS, Accounting CS, Adobe PDF, Remote Scan, Payroll, Drake, Practice CS, OneDrive, Cloud Cowork, Remote Printer, Timesheets, Bill.com, Synder, and Time Tracking. The team is also responsive and helps with app-related issues, even joining calls with third-party software providers when needed.

What is the team composition?

We work with two teammates from OneUp Networks.

How did you come to work with OneUp Networks?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, their company values aligned with ours, and they offered support.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to run around 10 business apps on one server with smooth integrations and fewer disruptions. We’ve also seen faster issue resolution because OneUp Networks coordinates directly with software vendors when problems aren’t related to hosting. We’ve reduced our issue resolution time by an hour per day.

How did OneUp Networks perform from a project management standpoint?

They deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their knowledgeable support is impressive.

Are there any areas they could improve?

No, everything’s good.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of a financial services company 

Describe what your company does in a single sentence.

Accounting & Tax Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneUp Networks to accomplish?

• No Downtime
• Knowledgeable Human SUpport
• Flexible Pricing
• Smooth Integration with apps and AI
• Better Security and speed of server
• Dedicated Server with all of our apps on unified server

SOLUTION

How did you find OneUp Networks?

Online Search

Why did you select OneUp Networks over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from OneUp Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been using OneUp Networks for approximately 5 years with around 60 users accessing our hosted environment. We run QuickBooks Enterprise and UltraTax CS on the same dedicated server, and the experience has been excellent. What stands out is their understanding of accounting workflows, reliable infrastructure, and responsive technical support. They have helped us simplify application management, remote access, backups, and user collaboration. The flexibility to support additional applications and integrations has also helped us create a more efficient technology environment for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased team productivity by 40%, use of AI (claude) along with accounting apps by 60%, less costing, savings by 60% and focus increased to 100% as we need not handle IT issues anymore with OneUp Networks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneUp Networks has been very organized throughout our engagement. Their team followed a structured approach during setup, migration, and ongoing management. They took the time to understand our workflow, applications, and user requirements before making changes. The migration and setup process was handled smoothly, and they kept us informed at each stage. Whenever we had specific requests, application updates, or configuration needs, their team responded quickly and worked toward practical solutions. Their proactive communication and technical knowledge have helped us maintain a stable environment for our users.

What was your primary form of communication with OneUp Networks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about OneUp Networks is their understanding of accounting and tax workflows. They are not just providing hosting infrastructure; they understand how applications like QuickBooks Enterprise and UltraTax CS are used by accounting teams and the importance of performance, reliability, and support during critical periods. Their ability to customize the hosting environment based on our requirements, support multiple applications on the same dedicated server, and assist with integrations has been extremely valuable. The combination of technical expertise, responsive support, and industry-specific knowledge is what makes them different from a typical hosting provider.

Are there any areas for improvement or something OneUp Networks could have done differently?

Not what I can think of as far. 

BACKGROUND

Please describe your company and position.

I am the Consultant of Finance Accru

Describe what your company does in a single sentence.

We do taxation and accounting for some business. We are more of a consultants to the businesses. A small company, not yet registered on large scale. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneUp Networks to accomplish?
Better Tax Filing with economical pricing

SOLUTION

How did you find OneUp Networks?

Online Search

Why did you select OneUp Networks over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Working on QuickBooks to perform some accounting and taxation work for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients needed to review the work that we are doing for his business, they are located in US so OneUP Networks helped with cloud hosting of our applications that gave real time access to our clients with anytime anywhere access. Made it really smooth for better collaboration and reduced the hassle of sending files to and fro

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes delivered the server details with 2 hours

What was your primary form of communication with OneUp Networks?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge and availability for any support are commendable.

Are there any areas for improvement or something OneUp Networks could have done differently?

They could expand their business more as it is less likely heard to the audience right now